{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Ook interessant!"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/6b856b80055fc0b7/original/Boy-on-sofa-looks-at-book-with-3d-glasses.jpg","transformBaseUrl":"https://assets.ing.com/transform/dba6e64f-5346-4c0a-baa4-1e4cadf225be/Boy-on-sofa-looks-at-book-with-3d-glasses","type":"image","width":6000},"intro":"Een gewaarschuwd persoon telt voor twee","link":{"url":"/nl/particulieren/fraude-en-veiligheid/online-fraude"},"title":"Al onze tips over online fraude"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"tif","original":"https://assets.ing.com/m/1edabb64e179faea/original/Detail-of-a-blue-container.tif","transformBaseUrl":"https://assets.ing.com/transform/32e43c75-6b8f-4de3-accf-251b319c9f7e/Detail-of-a-blue-container","type":"image","width":5568},"intro":"Geef niet toe aan chantage","link":{"url":"/nl/particulieren/fraude-en-veiligheid/online-veiligheid"},"title":"Jouw veiligheid op het internet door ons advies the volgen"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Slachtoffer van fraude of phishing? Meld fraude onmiddellijk of vraag je status op.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Doe je aangifte online, snel en gemakkelijk"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/378b09c694256e16/original/Icon-Globe.svg","transformBaseUrl":"https://assets.ing.com/transform/a8ca3064-d002-47b2-ac3d-a7ad3c051642/Icon-Globe","type":"image","width":237},"intro":"Win tijd, doe je aangifte online. Het is snel, gemakkelijk en je dossier wordt onmiddellijk behandeld.","link":{"url":"https://ebanking.ing.be/banking/report/digital-fraud-intake?EW=true"},"title":"Meld de fraude online"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/40966422d8d4a31b/original/Chat_Outline_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/fe44ebbe-d19f-4eba-b050-2c67f8b93a60/Chat_Outline_RGB","type":"image","width":267},"intro":"Krijg hulp van ING's Digitale Assistent 24/7.","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Hulp nodig? Chat met ons"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":""}},{"componentType":"sectionTitle","title":"Meld de fraude telefonisch"},{"componentType":"paragraph","richBody":{"value":"

Van maandag tot vrijdag 08:00-22:00, op zaterdag 09:00-17:00

"},"title":"Tijdens de kantooruren: Neem contact op met ING om je kaart(en) en online diensten te blokkeren en de fraude te melden"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/3cbd3f09abb1e2be/original/Contact-Call_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/fb586e4b-8931-40ac-b0fc-3f1b9b7f2655/Contact-Call_Outline","type":"image","width":32},"intro":"Bel het ING-Antifraudeteam rechtstreeks op +32 2 464 60 60 om de fraude te melden.","link":{"url":"tel: 0032 2 464 60 60"},"title":"Meld de fraude telefonisch"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":""}},{"componentType":"paragraph","richBody":{"value":"

"},"title":"Buiten de kantooruren: Bel onmiddellijk Card Stop (078 170 170)"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/3f1397931a9eaf4/original/card-stop.svg","transformBaseUrl":"https://assets.ing.com/transform/ea1dd6ed-9470-49c5-a4ae-e451558bf454/card-stop","type":"image","width":722},"intro":"Bel Card Stop onmiddellijk op +32 (0)78 170 170 om je kaart(en) te blokkeren en de fraude te melden.","link":{"url":"tel:003278170170"},"title":"Contacteer Card Stop"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":""}},{"componentType":"sectionTitle","title":"Meer informatie over je fraudedossier"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/378b09c694256e16/original/Icon-Globe.svg","transformBaseUrl":"https://assets.ing.com/transform/a8ca3064-d002-47b2-ac3d-a7ad3c051642/Icon-Globe","type":"image","width":237},"intro":"Vind alle informatie over je fraudedossier terug online. Het is snel, gemakkelijk en altijd beschikbaar.","link":{"url":"https://ebanking.ing.be/banking/dhs-request?EW=true"},"title":"Volg je fraudedossier online op"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/40966422d8d4a31b/original/Chat_Outline_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/fe44ebbe-d19f-4eba-b050-2c67f8b93a60/Chat_Outline_RGB","type":"image","width":267},"intro":"Krijg hulp van ING's Digitale Assistent 24/7.","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Hulp nodig? Chat met ons"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Andere vragen over fraude?"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/5b979bd44d912a17/original/Functionalities-Lock_Confirmation_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/f52818ae-9791-4ef7-9799-d3f991c2e3b4/Functionalities-Lock_Confirmation_Outline","type":"image","width":32},"intro":"Leer hoe je fraude herkent en hoe je je ertegen beschermt.","link":{"url":"/nl/particulieren/fraude-en-veiligheid"},"title":"Surf naar www.ing.be/fraude"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Debetkaart geblokkeerd?"},{"componentType":"paragraph","richBody":{"value":"

Als we vermoeden dat iemand je debetkaart zonder toestemming gebruikt, blokkeren we die tijdelijk. 

We contacteren je op één van de volgende drie manieren:

1. Fraude gedetecteerd door Worldline

2. Fraude gedetecteerd door ING

3. Andere gevallen

"},"textLinks":[{"text":"Meer informatie over problemen met kaarttransacties","url":"/nl/particulieren/voor-elke-dag/probleem-met-kaarttransactie"}]},{"componentType":"sectionTitle","title":"Frauduleus bericht ontvangen?"},{"componentType":"paragraph","richBody":{"value":"

Frauduleuze e-mail: Stuur de e-mail door naar phishing@ing.be. 

Frauduleuze sms: je hebt twee mogelijkheden:

Verwijder daarna het frauduleuze bericht. 

"},"title":"Meld het!"},{"componentType":"highlight","richBody":{"value":""},"textLinks":[{"text":"Privacy statement voor ING België","url":"/nl/particulieren/voor-elke-dag/verklaring-van-ing-belgie-inzake-de-bescherming-van-de-persoonsgegevens"}],"title":"Belangrijk:"},{"componentType":"feature","featureName":"survey-starter?surveyName=Enquete_Open_PagesContentQuality"}]},"hasMacro":false,"id":"9b252e56-0f73-4208-b7cc-f33ccfa4f710","localeString":"nl-BE","mainHeaderZone":{"backLink":{"textLink":{"text":"Online fraude","url":"/nl/particulieren/fraude-en-veiligheid/online-fraude"}},"componentType":"productHeader","coreHeader":{"body":"Denk je het slachtoffer te zijn van fraude of diefstal (vb. frauduleuze betaling, valse factuur, phishing, scam/oplichting, ...)? Wij zijn er om je te helpen.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/2522f8571c5a2e9/original/report-phishing-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/6d7bf4a0-c5d2-4c25-8a2f-e65815bc3426/report-phishing-1920","type":"image","width":1920},"subtitle":"Meld de fraude onmiddellijk, 24u op 24, 7 dagen op 7","title":"Fraude of phishing melden"}},"publishDate":"2025-11-06T13:22:07.823+01:00"}}