{"type":"document","data":{"complementaryZone":{"flexComponents":[{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/14d29687b6f4df8/original/womansurprisedshockedhandmouth.svg","transformBaseUrl":"https://assets.ing.com/transform/3c10cc4c-720d-4dc7-8ddb-9438564f1d17/womansurprisedshockedhandmouth","type":"image","width":160},"intro":"Meld het.","link":{"url":"/nl/particulieren/fraude-en-veiligheid/online-fraude/meld-fraude"},"title":"Slachtoffer van fraude?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/3f1397931a9eaf4/original/card-stop.svg","transformBaseUrl":"https://assets.ing.com/transform/ea1dd6ed-9470-49c5-a4ae-e451558bf454/card-stop","type":"image","width":722},"intro":"Zo kan je ze blokkeren.","link":{"url":"/nl/particulieren/voor-elke-dag/blok-verloren-gestolen-kaart"},"title":"Kaart verloren of gestolen?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/3c5856717ef3d643/original/womanangrythumbdownnopadding.svg","transformBaseUrl":"https://assets.ing.com/transform/345aeb0f-4110-4429-b340-61c85f47edd3/womanangrythumbdownnopadding","type":"image","width":128},"intro":"Deel jouw mening.","link":{"url":"/nl/particulieren/diensten/klachten-behandeling"},"title":"Niet 100% tevreden?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/6c299874155efb94/original/Info-icon.png","transformBaseUrl":"https://assets.ing.com/transform/825c654c-1d08-41e0-994a-57257d8b11e3/Info-icon","type":"image","width":321},"intro":"Ontdek welke diensten je eenvoudig zelf kunt regelen.","link":{"url":"/nl/professioneel/diensten"},"title":"Diensten"}],"componentType":"cards"}]},"contentType":"onecms:subCategoryPage","flexPageMetadata":{"afmBanner":false,"description":"Gebruik onze digitale assistent 24/7, chat met een medewerker tijdens de openingsuren, bel de klantendienst of plan een telefoontje.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Al klant? Log in om alle mogelijkheden te bekijken"},{"alignedImage":{"position":"left","altTextNL":"Contact mogelijkheden in de app: chat, telefoon en afspraken","extension":"png","original":"https://assets.ing.com/asset/f24955b7-aa45-4d1b-94f0-2925b7f0ed1d/Contact-Page-NL.png","transformBaseUrl":"https://assets.ing.com/transform/f24955b7-aa45-4d1b-94f0-2925b7f0ed1d/Contact-Page-NL"},"componentType":"paragraph","richBody":{"value":"<p>Op zoek naar de snelste manier om hulp te krijgen? Met de ING Banking app regel je je dagelijkse bankzaken en vind je in enkele tikken het antwoord op je vraag.</p><ul class=\"check-mark\"><li>Snel</li><li>Veilig</li><li>Eenvoudig </li><li>Persoonlijke hulp</li></ul>"}},{"componentType":"cta","textLink":{"text":"Log in","url":"https://ebanking.ing.be/banking/mobile/contact-page?EW=true"}},{"componentType":"paragraph","richBody":{"value":"<p><strong>Nog geen app? Geen probleem!</strong></p>"}},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"app QR code","altTextEN":"app QR code EN","altTextFR":"app QR code","altTextNL":"app QR code","extension":"png","original":"https://assets.ing.com/m/73f8095b935c0b79/original/App-adoption-QR-FR.png","transformBaseUrl":"https://assets.ing.com/transform/21db889a-1007-4e98-b16d-65e887b9ad5c/App-adoption-QR-FR","type":"image","width":806},"intro":"Scan de QR-code en activeer de ING Banking-app","link":{"url":"https://www.ing.be/nl/particulieren/voor-elke-dag/ing-banking-app?store_redirect=true"},"title":"Sluit je aan bij meer dan 1,5 miljoen gebruikers"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Nog geen klant? We staan altijd klaar om met je mee te denken"},{"componentType":"paragraph","richBody":{"value":"<p>Voor verdere hulp staan onze experts klaar om je terug te bellen of je telefoontje aan te nemen. </p>"},"title":"Wil je van ons horen?"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/431ece2107386d3b/original/Persons-Person_At_Desk_Filledin.svg","transformBaseUrl":"https://assets.ing.com/transform/639a30da-af1f-4013-8f13-70d0d036fb01/Persons-Person_At_Desk_Filledin","type":"image","width":24},"intro":"Een adviseur belt je terug om jouw specifieke noden te bespreken of je wordt online doorverwezen naar de juiste informatie online.","link":{"url":"/nl/particulieren/diensten/contacteer-ons-afspraak"},"title":"Plan een telefoontje in"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"png","original":"https://assets.ing.com/m/628ea5d15f3f015b/original/call_outline_orange_rgb0.png","transformBaseUrl":"https://assets.ing.com/transform/716315df-7248-46cc-ab6a-064eeb577eba/call_outline_orange_rgb0","type":"image","width":200},"intro":"Voor onmiddellijk advies, bel +32 2 464 60 01, tijdens de openingsuren, van maandag tot vrijdag van 8:00 tot 18:00.","link":{"url":"tel:003224646001"},"title":"Bel de klantendienst"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Voor 12:00 is het mogelijk om onze kantoren te bezoeken zonder een afspraak.</strong> </p><p>Als je een afspraak wilt buiten deze uren, kan je een telefoontje inplannen en een van onze experten zal hun best doen om het voor je te regelen.  </p>"},"title":"Wil je ons bezoeken?"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/376d26620acc843/original/Location-Location_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/dab6ec23-57b0-42e8-bfe1-042f611ed4c6/Location-Location_Outline","type":"image","width":32},"intro":"Vind de dichtsbijzijnde ING kantoor of geldautomaat om persoonlijk je bankzaken te regelen.","link":{"url":"/nl/particulieren/diensten/kantoren"},"linkText":"Find an ING branch","title":"Vind een kantoor of een geldautomaat"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Snelle toegang"},{"componentType":"paragraph","richBody":{"value":"<p>Voor de meeste vragen zijn diensten de makkelijkste en snelste manier om altijd en overal een antwoord te vinden</p>"}}]},"hasMacro":false,"id":"6ff2c77a-568f-4051-8d98-1e676ee72ca2","localeString":"nl-BE","mainHeaderZone":{"backLink":{"textLink":{"text":"Diensten","url":"/nl/particulieren/diensten"}},"componentType":"categoryHeader","coreHeader":{"subtitle":"We staan voor je klaar wanneer je ons nodig hebt","title":"Hoe kunnen we je helpen?"}},"publishDate":"2026-05-07T14:38:04.460+02:00"}}