{"type":"document","data":{"id":"68781639-3ea1-4c3a-a4bb-eab35921d65c","localeString":"fr-BE","publishDate":"2025-12-19T12:53:59.720+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Apprenez à mettre à jour votre adresse de domicile et votre adresse de correspondance, à modifier votre profession, à actualiser votre état civil et vos coordonnées. Utilisez votre carte d'identité ou itsme® pour installer l’app. Ces vidéos vous accompagnent étape par étape, de manière claire et simple."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"/fr/particuliers/gerer-le-quotidien/app-banque-ing-banking-facile","text":"Télécharger l'app"}},"secondaryCta":{"textLink":{"url":"/fr/particuliers/services/mes-donnees-personnelles","text":"Découvrez nos services liés à vos données personnelles"}},"coreHeader":{"body":"Une nouvelle adresse ? Un changement de numéro de téléphone ou d'adresse e-mail ? Un nouvel emploi ? Découvrez en vidéo comment adapter en ligne vos données personnelles ou installer l'app ING Banking.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/e00c528b-d491-4f89-aefd-38036048962a/check-your-details-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/37c20c1991ecfd0/original/check-your-details-1920.jpg","extension":"jpg"},"title":"Vidéos : Vos données personnelles"},"backLink":{"textLink":{"url":"/fr/particuliers/services","text":"Services et contact"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Comment modifier vos données ?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/fr/particuliers/services/donnees-personnelles-consulter-modifier","text":"Découvrir les services concernant les données 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et contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Vous n'avez pas trouvé ce que vous cherchiez ?","intro":"Demandez Ida, l'assistant digital d'ING, via Chat dans votre app ING Banking, dans le menu \"Services\" en bas de votre écran","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080,"original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","extension":"svg"},"link":{"url":"/fr/particuliers/gerer-le-quotidien/contactez-ing-via-chat"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Télécharger l’app","intro":"Vous rejoindrez alors nos 1,5 millions d'utilisateurs. Simple d’utilisation, l’app ING Banking vous fait gagner du temps et de l’argent en toute sécurité !","image":{"transformBaseUrl":"https://assets.ing.com/transform/21db889a-1007-4e98-b16d-65e887b9ad5c/App-adoption-QR-FR","type":"image","width":806,"altTextEN":"app QR code EN","altTextNL":"app QR code","altTextFR":"app QR code","altTextDE":"app QR code","original":"https://assets.ing.com/m/73f8095b935c0b79/original/App-adoption-QR-FR.png","extension":"png"},"link":{"url":"/fr/particuliers/gerer-le-quotidien/app-banque-ing-banking-facile"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Connecter et signer avec l'app dans Home'Bank ?","intro":"L'app ING Banking, un moyen simple et rapide de se connecter et signer à Home'Bank. ","image":{"transformBaseUrl":"https://assets.ing.com/transform/a264fa91-2022-4a8b-87a8-947d36f38250/loginscreenmobilekey","type":"image","width":160,"original":"https://assets.ing.com/m/50eeb2a8be72fb7f/original/loginscreenmobilekey.svg","extension":"svg"},"link":{"url":"/fr/particuliers/gerer-le-quotidien/code-qr-ing"}}]},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/fr/particuliers/services","text":"Plus de services et nous contacter"}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Aussi intéressant"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Consulter et gérer vos données","intro":"Adresse e-mail, téléphone, adresse et plus encore","image":{"transformBaseUrl":"https://assets.ing.com/transform/9be248f6-6dd4-4a35-8190-da1d305086aa/Hand-thumb-up-watch-checkmark-spot","type":"image","width":334,"original":"https://assets.ing.com/m/50cc6864c5214997/original/Hand-thumb-up-watch-checkmark-spot.png","extension":"png"},"link":{"url":"https://ebanking.ing.be/banking/mobile/settings/details"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Gérer vos données via itsme®","intro":"Tout est mis à jour en 3 étapes.","image":{"transformBaseUrl":"https://assets.ing.com/transform/1afcfb35-cd71-412d-9a05-fdfd7259105e/Cards-Id_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/753b4d680d657845/original/Cards-Id_Outline.svg","extension":"svg"},"link":{"url":"/fr/particuliers/services/identification-avec-itsme"}}]}]},"legalZone":{"flexComponents":[{"componentType":"paragraph","title":"Mentions légales","richBody":{"value":"<p>L’accès aux services Home’Bank, Business’Bank, ING Banking app ou ING Banking est gratuit (hormis les frais de votre opérateur de télécommunications et les frais applicables pour certaines opérations comme par ex. pour les virements internationaux) pour tous les détenteurs d’un abonnement Home’Bank, Business’Bank, ING Banking app ou ING Banking (sous réserve d’acceptation par ING et d’accord mutuel). Les conditions et dispositions des services Home’Bank, Business’Bank, ING Banking app ou ING Banking (conditions générales des services Home’Bank, Business’Bank et ING Banking app en annexe du Règlement général des opérations d’ING, les conditions générales d’ING Banking, tarifs des opérations et toutes les autres informations complémentaires) sont disponibles sur <a data-type=\"internal\" href=\"/fr/particuliers\">www.ing.be</a>, dans votre agence ING ou par téléphone au numéro 02 464 60 02.</p><p> </p>"}}]}}}