{"type":"document","data":{"id":"bdf0f381-4399-4796-99ea-a0b12c4dc7fc","localeString":"fr-BE","publishDate":"2026-04-15T15:10:47.927+02:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Que faire en cas de dégat des eaux, soyez couverts par votre Assurance Habitation"},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"Des dégâts chez vous ? Voici les démarches à suivre","subtitle":"ING Assurance Habitation assurée par NN Non-Life Insurance sa."},"backLink":{"textLink":{"url":"/fr/particuliers/ma-vie/habitation","text":"Habitation"}},"date":"2022-09-24","readingTime":5},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Un dommage lié à votre habitation assurée par ING ?"},{"componentType":"paragraph","richBody":{"value":"<p>Des<strong> </strong>dégâts<strong> </strong>dus à un incendie, de mauvaises conditions météorologiques, un vol ou du vandalisme,<strong> </strong>couverts par votre assurance habitation pour<strong> </strong><a href=\"https://www.ing.be/fr/retail/insurances/home/home-insurance-for-tenants\"><strong>locataires</strong> </a>ou<strong> </strong><a href=\"https://www.ing.be/fr/retail/insurance/home/home-insurance-for-owners\"><strong>propriétaires</strong></a><strong> </strong>?</p><p><strong>Découvrez en image les démarches à suivre</strong></p><p>Que faire en cas de dégâts à votre habitation</p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/44384a1d8ba905c9/original/472_012-Waterschade-2-FR-V8-mp4.mp4","videoPreviewURLs":["https://assets.ing.com/m/44384a1d8ba905c9/1080p-472_012-Waterschade-2-FR-V8-mp4.mp4","https://assets.ing.com/m/44384a1d8ba905c9/480p-472_012-Waterschade-2-FR-V8-mp4.mp4","https://assets.ing.com/m/44384a1d8ba905c9/720p-472_012-Waterschade-2-FR-V8-mp4.mp4","https://assets.ing.com/m/44384a1d8ba905c9/mp4-472_012-Waterschade-2-FR-V8-mp4.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/44384a1d8ba905c9/mini-472_012-Waterschade-2-FR-V8-mp4.jpg","webimage":"https://assets.ing.com/m/44384a1d8ba905c9/webimage-472_012-Waterschade-2-FR-V8-mp4.jpg","thul":"https://assets.ing.com/m/44384a1d8ba905c9/thul-472_012-Waterschade-2-FR-V8-mp4.jpg"},"extension":["mp4"]}},{"componentType":"paragraph","richBody":{"value":"<p>Dans la vidéo ci-dessus vous découvrez comment ING et NN Insurance mettent tout en œuvre pour vous faciliter la vie dans le cas par exemple d’un dégât des eaux couvert.</p>"}},{"componentType":"sectionTitle","title":"Etapes à suivre en cas de dommage"},{"componentType":"paragraph","title":"Nous vous expliquons comment compléter une déclaration en fonction du type de sinistre :","richBody":{"value":"<p><span><span><span><span><span><span><span><span><span><span>Vous devez déclarer ces sinistres le plus rapidement possible :</span></span></span></span></span></span></span></span></span></span></p><ol><li><span><span><span><span><span><span><span><span>Ouvrez votre </span></span></span></span><span><span><span><span><strong>app ING Banking</strong></span></span></span></span><span><span><span><span> ou connectez-vous sur </span></span></span></span><span><span><span><span><strong>Home’Bank</strong></span></span></span></span><span><span><span><span>, </span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Allez vers la section &quot;</span></span></span></span><span><span><span><span><strong>Assurances</strong></span></span></span></span><span><span><span><span>&quot;, sélectionnez l’assurance concernée par le sinistre </span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span>Appuyez</span></span></span></span><span><span><span><span><span><span> sur le bouton</span></span></span></span></span></span> <span><span><span><span>“</span></span></span></span><span><span><span><span><strong>Déclarer un sinistre</strong></span></span></span></span><span><span><span><span>”, en haut de la page de contrat d’assurance</span></span></span></span></span></span></span></span></li></ol><p><span><span><span><span><span><span><span><span><strong>Pour les urgences </strong></span></span></span></span><span><span><span><span><span><span>: </span></span></span></span></span></span><span><span><span><span>contactez l’ING </span></span></span></span><span><span><span><span>Assist’Line</span></span></span></span> <span><span><span><span>au </span></span></span></span><a href=\"tel:+32 2 725 15 00\"><span><span><span><span>+32 2 725 15 00</span></span></span></span></a><span><span><span><span>, disponible 24/7.</span></span></span></span></span></span></span></span></p>"}},{"componentType":"sectionTitle","title":"ING Assurance Habitation"},{"componentType":"paragraph","richBody":{"value":"<ul><li><p>ING Belgique agit en tant qu’intermédiaire et NN Non-Life Insurance en tant qu’assureur.</p></li><li><p>NN est responsable de la couverture et du traitement de vos dommages. ING est intermédiaire entre l’assuré et NN pour la distribution du produit d’assurance.</p></li></ul>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"À découvrir aussi !"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Assurance incendie pour propriétaires","intro":"Assureur : NN Non-life","image":{"transformBaseUrl":"https://assets.ing.com/transform/14518c58-d363-4ea1-899d-afff211ed0a5/A-woman-and-a-toddler-sitting-on-the-kitchen-floor-drumming","type":"image","width":1920,"original":"https://assets.ing.com/m/3ad15167e3061bee/original/A-woman-and-a-toddler-sitting-on-the-kitchen-floor-drumming.jpg","extension":"jpg"},"link":{"url":"/fr/particuliers/assurer/assurer-mon-habitation/assurance-habitation-proprietaires"},"promoText":"20% de réduction sur la 1ère année","promotionalLabel":{"labelType":"commercial","body":"Promo"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Que faire en cas d’accident de voiture ?","body":"Découvrez la vidéo","image":{"transformBaseUrl":"https://assets.ing.com/transform/bddd4272-f132-469f-af12-16b4940f5b97/car-insurance-after-claim-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/294b30c580f9dfdd/original/car-insurance-after-claim-1920.jpg","extension":"jpg"},"date":"2020-09-25","link":{"url":"/fr/particuliers/ma-vie/mobilite/assurance-auto-declaration"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Assurance incendie pour locataires","intro":"Assureur : NN Non-Life","image":{"transformBaseUrl":"https://assets.ing.com/transform/0724435c-0893-4e31-a5a8-0d30e998b4b3/Flatmates-in-the-kitchen-chatting-as-they-make-coffee","type":"image","width":5700,"original":"https://assets.ing.com/m/7dc4a60630fca249/original/Flatmates-in-the-kitchen-chatting-as-they-make-coffee.jpg","extension":"jpg"},"link":{"url":"/fr/particuliers/assurer/assurer-mon-habitation/assurance-habitation-locataires"},"promoText":"15% de réduction sur la 1ère année","promotionalLabel":{"labelType":"commercial","body":"Promo"}}]}]}}}