{"type":"document","data":{"contentType":"onecms:campaignPage","flexPageMetadata":{"afmBanner":false,"description":"Invest at least €1 million with ING Private Banking and receive a 1% travel budget for an exceptional travel experience with Visa Infinite.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"alignedImage":{"position":"right","extension":"png","original":"https://assets.ing.com/asset/a8367b10-37d2-491f-ac30-3b6b1cf02e4b/Visa-Logo-Uncropped_Solid-Colors_RGB_Visa-Infinite_Vertical_Navy_Uncropped_RGB-square.png","transformBaseUrl":"https://assets.ing.com/transform/a8367b10-37d2-491f-ac30-3b6b1cf02e4b/Visa-Logo-Uncropped_Solid-Colors_RGB_Visa-Infinite_Vertical_Navy_Uncropped_RGB-square"},"componentType":"paragraph","richBody":{"value":"<p>Invest at least €1 million in eligible ING Private Banking investment solutions between 19 October and 11 December 2026. Subscribe to My Private Banking Experience and hold your Visa Infinite Credit Card by 11 December 2026. </p><p><strong>You will then receive 1% of your investment as a travel budget. The Visa Infinite Concierge will use it to create an exceptional travel experience for you.</strong></p><p><a href=\"https://www.ing.be/en/individuals/services/contact-us-appointment?flow-step=subject-step\">&gt; Make an appointment with your private banker.</a></p>"}},{"componentType":"sectionTitle","title":"How does the offer work?"},{"componentType":"applicationProcess","steps":{"stepList":[{"body":"Already a client? Speak to your private banker.","textLink":{"text":"Not yet an ING Private Banking client? Get in touch with us, with no obligation.","url":"/en/individuals/services/contact-us"},"title":"Invest at least €1 million through ING Private Banking between 19 October and 11 December 2026"},{"body":"Choose from Kronos, Anthea, My Signature Portfolio, Branch 23, and Portfolio Management (advisory and discretionary portfolio management).","title":"Invest in one or more of the eligible investment solutions."},{"body":"Your travel budget is equal to 1% of the additional amount invested. You will receive confirmation by 29 January 2027 at the latest.","title":"You will receive confirmation of the travel budget that the Concierge may use."},{"body":"The Visa Infinite Concierge Service creates travel experiences exclusively for Visa Infinite cardholders. To enjoy your luxury trip, you must therefore have subscribed to My Private Banking Experience and hold the card by 11 December 2026. The card is included in the package.","title":"The Concierge will explore your interests and expectations, and then work on three exclusive travel proposals for you. You will need a Visa Infinite Card for this."},{"title":"Choose the travel proposal that suits you and enjoy the exceptional."}]}},{"componentType":"paragraph","richBody":{"value":"<p><a data-type=\"unknown\"><span><span><span>&gt; Read more about My Private Banking Experience and the included Visa Infinite Credit Card.</span></span></span></a></p><p> </p>"}},{"componentType":"sectionTitle","title":"The exceptional, brought to life"},{"alignedImage":{"position":"left","extension":"png","original":"https://assets.ing.com/asset/e1eb8917-b018-4f95-a98f-609855339848/Visa-Inf_Egypt.png","transformBaseUrl":"https://assets.ing.com/transform/e1eb8917-b018-4f95-a98f-609855339848/Visa-Inf_Egypt"},"componentType":"paragraph","richBody":{"value":"<p>Step inside historic sites once the crowds have gone. Discover ancient treasures with a private guide. And drift above Luxor in a hot-air balloon at sunrise.</p><p>Then board a private charter on the Nile and enjoy dinner on an island, far from the beaten track. A journey filled with experiences that usually remain out of reach.</p>"},"title":"Face to face with the Nile's hidden treasures"},{"alignedImage":{"position":"right","extension":"png","original":"https://assets.ing.com/asset/87465c1e-6381-4eeb-bc2b-07cb618c171f/Visa-Inf_British-Virgin-Islands.png","transformBaseUrl":"https://assets.ing.com/transform/87465c1e-6381-4eeb-bc2b-07cb618c171f/Visa-Inf_British-Virgin-Islands"},"componentType":"paragraph","richBody":{"value":"<p>Explore these Caribbean islands aboard your private catamaran. Sail from hidden cove to hidden cove, drop anchor at secluded beaches, and discover places few have visited before.</p><p>Your private skipper and onboard chef are there to shape each day around your wishes. Take a refreshing dip in crystal-clear waters. Or enjoy dinner on deck as the sun sets.</p>"},"title":"The British Virgin Islands at your own pace"},{"alignedImage":{"position":"left","extension":"png","original":"https://assets.ing.com/asset/d9fe78bd-217d-4d86-a358-d739fdbe4d8c/Visa-Inf_iceland.png","transformBaseUrl":"https://assets.ing.com/transform/d9fe78bd-217d-4d86-a358-d739fdbe4d8c/Visa-Inf_iceland"},"componentType":"paragraph","richBody":{"value":"<p>Discover Iceland&apos;s spectacular landscapes from the air. Fly by helicopter over volcanic terrain, glaciers, and remote fjords. Reach places that remain inaccessible to most travellers.</p><p>Between hot springs and remote landscapes, moments of adventure and relaxation come naturally. Afterwards, unwind at some of Iceland&apos;s most remarkable places to stay.</p>"},"title":"Iceland from a different perspective"},{"alignedImage":{"position":"right","extension":"png","original":"https://assets.ing.com/asset/42f7930e-8afd-4757-a581-13a340dffdd8/Visa-Inf_Brugge.png","transformBaseUrl":"https://assets.ing.com/transform/42f7930e-8afd-4757-a581-13a340dffdd8/Visa-Inf_Brugge"},"componentType":"paragraph","richBody":{"value":"<p>Experience Bruges at its most refined, where medieval charm meets understated luxury. You&apos;ll in a former ducal residence and discover the city through private experiences shaped around your interests.</p><p>Cruise along its historic canals, delve into Bruges’ brewing heritage, and savour Belgian chocolate and local specialities. With a private guide and carefully curated experiences, a city you may already know reveals an entirely different side.</p>"},"title":"Bruges, timeless luxury close to home"},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"<p>After the campaign ends, we will email you to confirm the amount of your travel budget. You can then contact the Visa Infinite Concierge Service. Discuss your preferences, interests, and travel plans with the Concierge, who will then help you create your luxury trip.</p>"},"title":"How does the Concierge Service work?"},{"richBody":{"value":"<p>You can invest during the campaign period without already holding the card.</p><p>To qualify for the travel budget and use the Visa Infinite Concierge Service, however, you must have subscribed to My Private Banking Experience and received your Visa Infinite Credit Card by <strong>11 December 2026</strong>. The card is included in the ING Max pack, which is part of My Private Banking Experience.</p><p>My Private Banking Experience brings together a wide range of benefits and services. These include the benefits linked to your Visa Infinite Credit Card, as well as many others. All tailored to you, your lifestyle, and your ambitions.</p>"},"title":"Can I take part without a Visa Infinite Card?"},{"richBody":{"value":"<p>Only cash and/or securities that are additionally invested during the campaign period are eligible.</p><p>Internal transfers between eligible investment solutions do not count as new investments if they do not increase your total assets invested within the Preferred Private Banking Solutions*.</p><p>Cash already held in an ING account may qualify, as may cash and/or securities transferred from another bank to ING Private Banking during the campaign period. In both cases, they must be additionally invested in eligible investment solutions.</p><p>For Kronos, Anthea, My Signature Portfolio, and Branch 23, we take the difference between all purchase orders and all sell orders during the campaign period.</p><p>For advisory and discretionary portfolio management, we take the difference between incoming and outgoing cash and securities during the campaign period.</p><p>Internal transfers between eligible investment solutions do not count if they do not increase your total invested capital within these solutions.</p>"},"title":"What additional invested capital is eligible?"},{"richBody":{"value":"<p>After the campaign ends, ING calculates your total additional invested capital across all eligible investment solutions. Purchases and incoming cash and securities during the campaign period are offset against sales and outgoing cash and securities. Internal transfers between eligible solutions are excluded if they do not increase your total invested capital.</p><p>If the resulting additional invested capital is at least €1,000,000, you receive a travel budget equal to 1% of that amount. The calculation is made per ownership group of the investment account and is capped at €15,000,000 in additional invested capital. Your travel budget therefore ranges from €10,000 to €150,000 per ownership group.</p><p>For example, if you invest a net additional amount of €2,500,000, your travel budget will be €25,000. If you invest a net additional amount of €20,000,000, the 1% is calculated on a maximum of €15,000,000. Your travel budget will therefore be €150,000. For advisory or discretionary portfolio management, a minimum portfolio service fee of 50 basis points must also apply to the relevant portfolio.</p>"},"title":"How is the travel budget calculated?"},{"richBody":{"value":"<p>Your travel budget is a contribution towards your trip. If the total cost exceeds your available budget, you pay the remaining amount yourself.</p>"},"title":"What happens if my trip costs more than my travel budget?"},{"richBody":{"value":"<p>Once you are happy with the proposed trip and have accepted it, the Concierge will inform us of the total cost. We will then release the amount to you so that you can make the payment.</p><p>If your trip costs more than the travel budget available through the campaign, you pay the difference. If you have budget left over, you can use it for another trip. Please note that any unused budget will automatically expire after the deadlines specified in the terms and conditions.</p>"},"title":"How do I pay for my luxury trip?"},{"richBody":{"value":"<p>No. Cash already held in an ING account may also qualify if you additionally invest it in an eligible investment solution during the campaign period.</p><p>Cash and/or securities that you transfer from another bank to ING and subsequently invest in an eligible solution may also qualify. Internal transfers between eligible investment solutions do not count if they do not increase your total invested capital within the Preferred Private Banking Solutions. </p>"},"title":"Does the money have to come from another bank to qualify?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"acbcf4d3-fd43-4df3-a14f-236abddd2173","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Terms and Conditions of the ‘My Visa Infinite Experience Campaign’"},{"componentType":"paragraph","richBody":{"value":"<ul><li>The campaign runs from 19 October 2026 up to and including 11 December 2026.</li><li>The campaign is open to clients who hold a Visa Infinite Card included in My Private Banking Experience, the commercial name of the ING Private Banking Service Agreement, during the campaign period.</li><li>Participation in the My Visa Infinite Experience Campaign requires activation of ING My Concierge Services as an ancillary service to the Visa Infinite Card. Travel planning services are provided exclusively through the ING My Concierge Service and Kensington Tours Ltd, the travel operator appointed by Visa and a Delaware limited company.</li><li>The benefit described below will be granted only after ING has verified that all campaign conditions have been met.</li></ul>"},"title":"1. Campaign period and eligibility conditions"},{"componentType":"paragraph","richBody":{"value":"<p>The benefit consists of a travel experience budget funded and granted by ING. It will be paid into the reference account used by the client to pay for My Private Banking Experience. The travel experience budget must be used through the ING My Concierge Service, which provides access to bespoke travel planning in cooperation with Kensington Tours Ltd.</p><p>The terms and conditions of the ING My Concierge Service and of the Travel Operator apply respectively to the services provided by the Concierge and the Travel Operator.</p><p>Kensington Tours Ltd specializes in curated, end-to-end travel experiences rather than standalone transactional bookings, bringing together the different elements of the Card Holder’s trip into one seamless, personalized itinerary. Given the premium and comprehensive nature of these experiences, the minimum experience value is €10,000. </p><p>The travel planning service provides access to the following services proposed by the Travel Operator:</p><ul><li>accommodation and villa rental;</li><li>flights and other transportation; </li><li>yacht charter; </li><li>events, activities, and restaurant reservations; </li><li>destination and other third-party travel services.</li></ul><p>Given the broad range of options available, individual airlines, hotels and other suppliers are not listed and may vary depending on the destination and the travel experience being created. </p><p><strong>Booking of the experience</strong></p><p>The Concierge Service is available 24 hours a day, 7 days a week for inquiries and for the preparation and discussion of the client’s Travel Experience. However, the final confirmation and processing of a booking using the travel experience budget granted under this campaign is carried out only during ING business days and business hours. Requests received outside these hours will be processed on the next ING business day. <br />Specific trips and suppliers are not guaranteed as part of this travel planning service.<br />The Concierge facilitates communication between the client and the Travel Operator and supports the client in Dutch, French or English. The Concierge records the client’s preferences and submits a request for quotation to the Travel Operator. Based on that request, the Concierge will present up to three travel experience proposals and the related quotations prepared by the Travel Operator. Once the client selects and accepts a proposal, the Concierge will instruct the Travel Operator to book the travel experience. The client will receive the booking information and related documents at the email address provided.</p><p>Any request to amend or cancel an accepted itinerary is subject to the Travel Operator’s terms and conditions.</p><p>The client may be required to provide the travel documents and information reasonably necessary to arrange and complete the booking, including a passport number and passport expiry date. The Concierge may collect this information and provide it to the Travel Operator.</p><p>The client is responsible for ensuring that all requirements relating to the Travel Experience are met before travel. ING, the Concierge, Visa and the Travel Operator are not responsible if a Card Holder or guest is unable to participate in a Travel Experience because those requirements have not been met.</p><p><strong>Calculation of the travel experience value</strong></p><p>ING grants a travel experience value equal to 1% of the additional invested capital across PPBS* as a whole. Only additional invested capital of at least €1,000,000 and no more than €15,000,000 per ownership group** of the investment account qualifies for this campaign. The experience value granted therefore amounts to at least €10,000 and no more than €150,000. Additional invested capital is calculated as follows:</p><ul><li>The difference between all signed purchase orders (before costs and taxes) and all signed sale orders (before costs and taxes) for Kronos, Anthea, My Signature Portfolio and Branch 23 during the campaign period.</li><li>The difference between incoming and outgoing cash and securities invested in Portfolio Management (Advisory Management and Discretionary Management).</li><li>Transfers between Kronos, Anthea, My Signature Portfolio, Branch 23 and Portfolio Management (Advisory and Discretionary Management) are excluded if they do not result in additional invested capital across PPBS*.</li><li>To be eligible for the campaign, the client must pay a minimum portfolio service fee of 50 basis points (bps) on the relevant Advisory Management or Discretionary Management portfolio.</li></ul><p><strong>Allocation of the experience value</strong></p><ul><li>Verification: After the campaign ends, ING will determine the amount of additional invested capital that qualifies.</li><li>Confirmation: By 29 January 2027 at the latest, the client will receive a personalized communication confirming the experience value granted.</li><li>Availability: The confirmed experience value will be available from 1 February 2027.</li><li>Contact deadline: To allow sufficient time to prepare a personalized proposal, the client must contact the Visa Infinite Concierge by 3 November 2027 at the latest.</li><li>Acceptance deadline: The client must formally accept the final experience proposal through the Visa Infinite Concierge by 15 December 2027 at the latest.</li><li>Completion deadline: The experience, including any travel, must be completed by 31 May 2028. A booking made in 2027 may take place in 2028, provided it is completed by this date.</li><li>Unused balance: Any experience value not committed under a final proposal accepted by 15 December 2027, or linked to an experience not completed by 31 May 2028, will expire. It has no cash value and cannot be carried forward or otherwise compensated.</li><li>Transferability: The experience value belongs exclusively to the eligible client and is not transferable. It may be used to book experiences for the client or designated guests, including family members, but cannot be transferred, sold, gifted as a monetary balance or assigned to another person.</li><li>Investments through a legal entity: Where a legal entity makes qualifying investments during the campaign period, it may request that these investments be aggregated with the qualifying investments of its ultimate beneficial owner(s) (“UBO”) for the purpose of calculating the total experience value, provided that the UBO is also an ING Private Banking client and holds My Private Banking Experience. ING will report the relevant amount in fiscal form 281.50 issued to the legal entity in accordance with applicable tax legislation.</li></ul><p>ING will independently verify whether you meet all campaign conditions. You do not need to inform us.</p><ul><li>Payment of the travel experience value: Once the client has formally accepted the final experience proposal and the booking with Visa’s travel partner has been confirmed, ING will pay the granted experience value into the client’s reference account used to pay for My Private Banking Experience. The client is responsible for paying Visa’s travel partner directly, in accordance with the payment instructions and deadline communicated by the travel partner.</li><li>Experience exceeding the travel experience value: If the total price of the selected experience exceeds the experience value granted by ING, ING’s contribution remains limited to the amount confirmed to the client. The client is responsible for funding and paying any remaining amount directly to Visa’s travel partner.</li><li>Payment responsibility: ING’s payment of the experience value into the client’s account does not constitute payment for the experience to Visa’s travel partner. The client remains responsible for completing the required payment to the travel partner within the applicable deadline.</li><li>Additional costs: Any amount exceeding the granted experience value, including costs resulting from changes requested by the client, payment or transfer charges, foreign-exchange differences or other additional amounts, will be borne by the client.</li><li>Cancellation and refunds: If the experience is amended or cancelled after ING has paid the experience value to the client, the amendment, cancellation and refund conditions of Visa’s travel partner will apply.</li></ul>"},"title":"2. Campaign benefit"},{"componentType":"paragraph","richBody":{"value":"<p>For any complaints about the campaign:</p><ul><li>Neem contact op met ING Complaint Management, Marnixlaan 24, 1000 Brussel. Bel ons op +32 2 547 61 04 of neem online contact op met ING via <a href=\"https://www.ing.be/nl/particulieren/diensten/klachten-behandeling\">www.ing.be/c</a><a href=\"https://www.ing.be/en/individuals/services/complaint-handling\">omplaints</a>.</li><li>Already contacted ING? You may contact Ombudsfin, the financial disputes ombudsman, at North Gate II, Boulevard du Roi Albert II 8, 1000 Brussels, or email ombudsman@ombudsfin.be (www.ombudsfin.be).</li></ul>"},"title":"3. Complaints"},{"componentType":"paragraph","richBody":{"value":"<p>Personal data provided to ING Belgium in connection with this campaign will be processed by ING Belgium NV/SA, Avenue Marnix / Marnixlaan 24, 1000 Brussels, for the following purposes: </p><ul><li>central customer management; </li><li>the marketing of banking, financial (including leasing), insurance and/or other products or services offered by ING Belgium, including products or services provided by partner companies (list available on request) and the organization of this campaign; </li><li>maintaining a general overview of the customer relationship; </li><li>monitoring transactions and preventing irregularities.</li></ul><p>Direct marketing activities will be carried out unless the data subject objects to such processing, free of charge. For the same purposes, the data may also be shared with other companies of the ING Group established in the European Union that carry out banking, financial, insurance and/or other activities (list available on request), as well as with insurers established in the European Union and, where applicable, their representatives in Belgium for whom ING Belgium acts as an insurance intermediary (list available on request).</p><p>Only personal data relating to your participation in the ‘My Visa Infinite Experiences’ campaign will be disclosed by ING Belgium to the partner company Service Concierge SAS, established in France and acting as a processor for Visa Europe Limited, and, where necessary, to other processors of Visa Europe Limited.</p><p>Such data will be disclosed only in so far as necessary</p><ul><li>to activate and/or provide the Concierge Service</li><li>manage the customer relationship centrally and</li><li>monitor the regularity of operations, including the prevention of irregularities.</li></ul><p>Service Concierge SAS may not retain or use these data for purposes other than those specified above and may not use them for marketing purposes.</p><p>Any personal data that you provide directly to Service Concierge SAS will be processed by that company in accordance with its data protection information, available at https://www.johnpaul.com/en/privacy-policy.</p><p>Service Concierge SAS will disclose to ING Belgium only data relating to the use of your travel experience value, excluding information about your use of the Concierge Service itself. This enables ING Belgium to monitor the commercial and financial aspects of the campaign, calculate the amount payable by ING based on travel experience value redeemed, monitor client adoption and use of the benefit, identify clients with unused travel experience value and send targeted reminders encouraging them to use their available benefit.<br />You have the right to access and correct your personal data. You may also request that your personal data be erased or that its processing be restricted, object to its processing and exercise your right to data portability. </p><p>For more information, please consult ING Belgium’s Personal Data Protection Statement, available at ING branches and at www.ing.be. If you have any questions, please contact the ING Data Protection Officer at ingbePrivacyOffice@ing.com or ING Privacy Office, Avenue Marnix / Marnixlaan 24, 1000 Brussels.</p><p>Clients who do not wish to participate in the campaign may opt out by emailing optoutcampaign@ing.com no later than 11 December 2026. They will receive no further campaign communications, and their transactional data will not be processed for the purposes of this campaign.</p><p>If you wish, at no cost, to object to: </p><ul><li>the processing of your data by ING Belgium for direct marketing purposes, and/or</li><li>the communication of your data to other ING Group companies in the European Union for direct marketing purposes.</li></ul><p>you may:</p><ul><li>ask your ING member of staff to record your preferences directly in the Bank&apos;s system;</li><li>fill in our contact form on www.ing.be;</li><li>call +32.2.464.60.04; or</li><li>adapt your privacy settings preferences in Home’Bank or ING Banking: you can log in to Home&apos;Bank, click on the icon to the right of your profile then on &quot;Settings&quot; then on &quot;Privacy settings&quot; or, in the ING Banking app, click on the icon at the bottom right &quot;Services&quot;, then on &quot;Settings&quot; and then on &quot;Privacy settings&quot;.</li></ul><p> </p><p>* Kronos, Anthea, My Signature Portfolio, Branch 23 and Portfolio Management (Advisory Management and Discretionary Management).</p><p>**An ownership group consists of the specific account holder(s) (one-person, joint owners, a marital community, a company, etc.). The campaign will be based on the ownership group of the investment account on the final day of the ‘My Visa Infinite Experience Campaign’.</p>"},"title":"4. Protection of your personal data"}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"My Private Banking Experience","url":"/en/private-banking/my-private-banking-experience"}},"componentType":"campaignHeader","coreHeader":{"body":"For your investments, just as for the things you enjoy in life, only the exceptional will do. That is why ING Private Banking gives you an approach tailored to your ambitions and expectations, together with a highly exclusive offer.","campaignTitle":{"primaryTitle":"You invest. We make the exceptional happen."},"headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/9d5e93ba-d2f0-4a6c-8e92-1fea0335ea65/Woman-Walking-on-Seaside-Balcony-1.jpg","publishedAt":"2021-11-02T07:57:52Z","transformBaseUrl":"https://assets.ing.com/transform/9d5e93ba-d2f0-4a6c-8e92-1fea0335ea65/Woman-Walking-on-Seaside-Balcony-1","type":"image","updatedAt":"2026-10-15T14:22:30Z","width":2120},"subtitle":"Bringing new investments to ING Private Banking? Discover the travel experience that awaits you."}},"publishDate":"2026-10-16T14:13:39.092+02:00"}}