{"type":"document","data":{"id":"b8e038ba-0e4a-4f09-a09f-6f91e39edbc3","localeString":"en-GB","publishDate":"2025-12-18T14:49:28.075+01:00","contentType":"onecms:categoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Discover our video services in less than two minutes"},"mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"title":"Get everything out of your ING Banking app with our videos"}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Discover the ING Banking app with these helpful videos"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Videos about personal details","intro":"Recently moved or changed your phone number? 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Telephone communication costs and, where applicable, costs associated with the use of electronic communication networks to access and use the call via the app feature are the responsibility of the user. The terms and conditions of the Home’Bank, Business’Bank, ING Banking services (appended to ING’s General Regulations), general terms and conditions of ING Banking, rates for transactions and any other additional information, are available at  <a data-type=\"internal\" href=\"/en/individuals\">www.ing.be</a>, in your ING branch and by phone on <a href=\"tel: 0032 2 464 64 04\">+32 2 464 60 04</a>. </p>"}},{"componentType":"paragraph","title":"Legal information ING+deals","richBody":{"value":"<p>ING+ deals Belgium aims to provide its customers with benefits in the form of discounts for purchases from its business partners. Within the framework of ING+ deals, ING Belgium organises one or more Promotions of a limited duration in the course of each year. For each Promotion, ING Belgium communicates, through its Home&apos;Bank / ING Banking services, the list of participating business partners and the benefit(s) offered to them. These benefits are guaranteed within the limits (conditions and/or terms) set in the offer of the business partner.</p><p>To participate in a Promotion, the ING Belgium Customer must register for it via the &quot;ING+ deals&quot; page of ING Belgium&apos;s Home&apos;Bank / ING Banking services. Before registering for a Promotion, the Customer must provide an account to which all the discounts due in respect of the Promotions will be reimbursed. The Customer must be the holder or joint holder of this account and it must be an ING Lion Account (ING Do Basic) or an ING Green Account (ING Do More) with ING Belgium. This reference account will remain the same for any new Promotions organised by ING Belgium.</p><p>ING Belgium will complete this refund on the first working days of the coming month:</p><p>&gt; following the date of the Customer’s purchase as referred to in the Promotion, or</p><p>&gt; if a right of renunciation/withdrawal to be exercised with the trading partner is applicable to the purchase made under the Promotion, following the end date of the period of renunciation/withdrawal defined by the terms and conditions of the business partners’ offers, to the extent that you have not exercised this right of renunciation/withdrawal. If this right is exercised, the Customer automatically loses his/her right to reimbursement of the discount within the framework of the Promotion in question.</p><p>The aforementioned period will in any case never exceed 45 calendar days from the date of the Customer’s purchase as referred to in the Promotion.</p><p>A Customer may register for a Promotion for the duration of its validity, and, if applicable, from the publication of its announcement as defined in point 2 of the Regulations governing “ING+Deals” and its special offers. If the Customer registers for an ongoing action, he/she nevertheless benefits of all advantages related to the said action for the duration of the latter, in accordance with the terms and/or conditions set out in the offer made by the business partners and for all his/her purchases, even if purchases were made prior to the registration in question. However, in order to benefit from the discount offered on online purchases within the framework of a Promotion (provided that this possibility is offered under the terms of the Promotion in question), the Customer must connect to the &quot;ING+ deals&quot; page of the ING Belgium Home&apos;Bank / ING Banking services beforehand, and click on the offer of the business partner in question, in order to be redirected to the said business partner&apos;s website.</p><p>All relevant terms and conditions are available at <a data-type=\"internal\" href=\"/en/individuals\">www.ing.be</a>, from all ING branches or by calling +32 2 464 60 04. Read the <a href=\"https://assets.ing.com/m/5cf6391dd64f1a1a/INGPlusDeals_TC_EN.pdf\">ING+ deals terms and conditions (PDF)</a>. ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact</p>"}}]}}}