{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Download, request duplicates and change the reception method for your account statements. 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file","link":{"url":"https://ebanking.ing.be/banking/mobile/account-estatements?EW=true"},"title":"Download"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/1a65221ab2c4baf0/original/Transactions-Transfer_Cards_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/e206bc92-a58d-4330-9d18-2753bcad8b1d/Transactions-Transfer_Cards_Outline","type":"image","width":0},"intro":"Request duplicates for up to 10 years in the past","link":{"url":"https://ebanking.ing.be/banking/mobile/request-duplicates?EW=true"},"title":"Duplicates"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/17ca8fbacf7ed37b/original/Functionalities-Download_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/8da58563-edaf-40f4-b6ff-3c5e41e1f56b/Functionalities-Download_Outline","type":"image","width":0},"intro":"As .csv or .txt file","link":{"url":"https://ebanking.ing.be/banking/mobile/download-transactions?EW=true"},"title":"Export transactions"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/27ae4541d63fa3a1/original/Functionalities-Save_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/b01ed46f-68a4-4d51-b69b-396b886317e0/Functionalities-Save_Outline","type":"image","width":0},"intro":"Digital or paper","link":{"url":"https://ebanking.ing.be/banking/mobile/manage-reception-method?EW=true"},"title":"Reception method"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/24b8b59b993e695f/original/Functionalities-Calendar_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/bc50c181-5702-45a8-83e4-810ca855ff8d/Functionalities-Calendar_Outline","type":"image","width":0},"intro":"Select how often you want to receive them","link":{"url":"https://ebanking.ing.be/banking/mobile/manage-reception-method?EW=true"},"title":"Frequency"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/65aea87c0e053c02/original/Contact-Chat_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/c3b20fe1-af5b-4e53-b4ed-211f864ce7a1/Contact-Chat_Outline","type":"image","width":0},"intro":"Request duplicates via chat or call (30 euros/12 months)","link":{"url":"/en/individuals/services/get-in-touch"},"title":"For a closed account"}],"componentType":"cards"},{"componentType":"feature","featureName":"survey-starter?surveyName=e9548197-d86b-4efa-8888-985e98b53192"},{"componentType":"sectionTitle","title":"Looking for something 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digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"},{"cardSize":"medium","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"app QR code","altTextEN":"app QRR code EN","altTextFR":"app QRR code","altTextNL":"app QRR code","extension":"png","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806},"intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the app"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160},"intro":"Discover all the possibilities of the ING Banking app with these easy videos","link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's","title":"Videos"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160},"intro":"Via app, chat or phone.","link":{"url":"/en/individuals/services/get-in-touch"},"title":"Contact ING"}],"componentType":"cards"}]},"hasMacro":false,"id":"84f605de-c7c1-43e6-9cdd-aec098ed4b5a","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Services","url":"/en/individuals/services"}},"componentType":"productHeader","coreHeader":{"body":"Download, request duplicates and change the reception method for your account statements. 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