{"type":"document","data":{"id":"bd7c0d18-d214-4adb-aee8-20967281a21d","localeString":"en-GB","publishDate":"2025-12-19T10:49:40.451+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Learn how to update your home address and contact address, changing your profession, updating your marital status, and contact details. Use your ID card or itsme® to install the app. These videos guide you through each step clearly and simply. All in one place."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"/en/individuals/daily-banking/ing-banking-app","text":"Download the app"}},"secondaryCta":{"textLink":{"url":"/en/individuals/services/my-personal-details","text":"Discover our personal information services"}},"coreHeader":{"body":"New address? Changed phone number or e-mail address? Or a new job? Find out how to securely update your personal information or install the ING Banking app in our video!","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/e00c528b-d491-4f89-aefd-38036048962a/check-your-details-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/37c20c1991ecfd0/original/check-your-details-1920.jpg","extension":"jpg"},"title":"Videos: your personal details"},"backLink":{"textLink":{"url":"/en/individuals/services","text":"Services"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"How to update your personal details via the ING Banking app?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/en/individuals/services/personal-details-view-change","text":"More info about personal 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to log in to Home'Bank with the ING QR Code?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/en/individuals/daily-banking/ing-qr-code","text":"More info about logging in with a QR 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to install the ING Banking app with itsme®?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/en/individuals/daily-banking/all-about-itsme-for-home-bank","text":"More info about 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and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Didn't find what you were looking for?","intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080,"original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Download the app","intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","image":{"transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806,"altTextEN":"app QRR code EN","altTextNL":"app QRR code","altTextFR":"app QRR code","altTextDE":"app QR code","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","extension":"png"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Using the app to log in and sign in Home'Bank?","intro":"The ING Banking app, a smooth and secure way to log in and sign in Home'Bank.","image":{"transformBaseUrl":"https://assets.ing.com/transform/a264fa91-2022-4a8b-87a8-947d36f38250/loginscreenmobilekey","type":"image","width":160,"original":"https://assets.ing.com/m/50eeb2a8be72fb7f/original/loginscreenmobilekey.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/ing-qr-code"}}]},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/en/individuals/services","text":"More services and how to contact us"}]}]},"legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal mentions"},{"componentType":"paragraph","richBody":{"value":"<p>Access to Home’Bank, Business’Bank and ING Banking services is free of charge (except for any fees charged by your telecommunications operator and fees related to certain transactions, e.g. international bank transfers) for all customers with a Home’Bank, Business’Bank and ING Banking subscription (subject to approval by ING and mutual agreement). Telephone communication costs and, where applicable, costs associated with the use of electronic communication networks to access and use the call via the app feature are the responsibility of the user. The terms and conditions of the Home’Bank, Business’Bank, ING Banking services (appended to ING’s General Regulations), general terms and conditions of ING Banking, rates for transactions and any other additional information, are available at  <a data-type=\"internal\" href=\"/en/individuals\">www.ing.be</a>, in your ING branch and by phone on <a href=\"tel: 0032 2 464 64 04\">+32 2 464 60 04</a>.    </p>"}}]}}}