{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Need support?"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/14d29687b6f4df8/original/womansurprisedshockedhandmouth.svg","transformBaseUrl":"https://assets.ing.com/transform/3c10cc4c-720d-4dc7-8ddb-9438564f1d17/womansurprisedshockedhandmouth","type":"image","width":160},"intro":"Report it.","link":{"url":"/en/individuals/fraud-and-security/online-fraud/report-fraud"},"title":"Victim of fraud?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/3f1397931a9eaf4/original/card-stop.svg","transformBaseUrl":"https://assets.ing.com/transform/ea1dd6ed-9470-49c5-a4ae-e451558bf454/card-stop","type":"image","width":722},"intro":"This is how you can block it.","link":{"url":"/en/individuals/daily-banking/block-lost-stolen-card"},"title":"Is your card lost or stolen?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/3c5856717ef3d643/original/womanangrythumbdownnopadding.svg","transformBaseUrl":"https://assets.ing.com/transform/345aeb0f-4110-4429-b340-61c85f47edd3/womanangrythumbdownnopadding","type":"image","width":128},"intro":"Share your opinion.","link":{"url":"/en/individuals/services/complaint-handling"},"title":"Not 100% satisfied?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/7d96122d937ff839/original/phonealertbell.svg","transformBaseUrl":"https://assets.ing.com/transform/f4a9c3fc-5cb0-428a-bbb8-2da4f51ea7fd/phonealertbell","type":"image","width":160},"intro":"Report misconduct, unethical behaviour, or a breach of our policies.","link":{"url":"https://assets.ing.com/m/560481520d9a735b/original/Whistleblowing_Policy_EN_May2023.pdf"},"title":"Whistleblower policy"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6a95a733c3b14e11/original/Phonecall.svg","transformBaseUrl":"https://assets.ing.com/transform/be836c1a-a270-4259-a762-6c70fc8df2ce/Phonecall","type":"image","width":1080},"intro":"Call +32 2 464 60 04, Monday to Friday from 8 am to 6 pm.","link":{"url":"tel:003224646004"},"title":"Call Customer Service"}],"componentType":"cards"}]},"contentType":"onecms:categoryPage","flexPageMetadata":{"afmBanner":false,"description":"Adapt your data or products yourself.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"feature","featureName":"survey-starter?surveyName=df8824ef-4f19-4c46-afa0-dba08285cac9"},{"componentType":"sectionTitle","title":"Looking for something different or want to contact us?"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080},"intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"},{"cardSize":"medium","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"app QR code","altTextEN":"app QRR code EN","altTextFR":"app QRR code","altTextNL":"app QRR code","extension":"png","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806},"intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the app"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160},"intro":"Via app, chat or phone.","link":{"url":"/en/individuals/services/get-in-touch"},"title":"Contact ING"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextEN":"An illustration of a gray and yellow colored ATM machine","extension":"svg","original":"https://assets.ing.com/m/28046893f509ebdd/original/atm2nopadding.svg","transformBaseUrl":"https://assets.ing.com/transform/195ff2f5-cbac-489e-9fd0-91771a5b4174/atm2nopadding","type":"image","width":73},"intro":"Find a CASH point to withdraw or deposit cash in euro.","link":{"url":"https://www.cash.be/en"},"linkText":"www.bancontact.cash","title":"Need a CASH point ?"}],"componentType":"cards"}]},"freeHeaderZone":{"flexComponents":[{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"gif","original":"https://assets.ing.com/m/302b69a97421b731/original/Phone-passport-spot.gif","transformBaseUrl":"https://assets.ing.com/transform/7c51e32f-4525-4348-af80-cdf4f0d7a688/Phone-passport-spot","type":"image","width":1080},"intro":"Identity and contact information and communication settings","link":{"url":"/en/individuals/services/my-personal-details"},"title":"Personal details"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/304edbcbe064322/original/Send-money-people-coins-scene.svg","transformBaseUrl":"https://assets.ing.com/transform/bf868613-2811-4c1d-9eb8-4333da553c01/Send-money-people-coins-scene","type":"image","width":1200},"intro":"For debit or credit card and bank transfers","link":{"url":"/en/individuals/services/my-limits"},"title":"Limits"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/2856aac7b63d9793/original/paymentcard.svg","transformBaseUrl":"https://assets.ing.com/transform/236afa53-53a9-4ee1-909e-cb8e2363b93e/paymentcard","type":"image","width":160},"intro":"All services for debit and credit cards","link":{"url":"/en/individuals/services/service-section-open/my-cards---selection-page"},"title":"Cards"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/1ef6d720874e13b9/original/wallet-coins-debit-card-money.svg","transformBaseUrl":"https://assets.ing.com/transform/8fa3cd0a-1292-42a0-86c9-578abfd41a88/wallet-coins-debit-card-money","type":"image","width":0},"intro":"Manage an existing account or open a new one","link":{"url":"/en/individuals/services/service-section-open/my-accounts---selection-page"},"title":"Accounts"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6520be4ce1739e6f/original/terminalcardhand.svg","transformBaseUrl":"https://assets.ing.com/transform/4848d12d-f164-4010-9dc8-7f930d7ee0f8/terminalcardhand","type":"image","width":160},"intro":"Standing orders, direct debits in euro, mobile payments and cash money","link":{"url":"/en/individuals/services/service-section-open/my-payments--cash-selection-page"},"title":"Payments & Cash"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/14dcb1647cc5af86/original/financialmarket.svg","transformBaseUrl":"https://assets.ing.com/transform/65054f2f-73d4-4d05-adcb-aecaef173450/financialmarket","type":"image","width":160},"intro":"Manage investments and get answers to frequently asked questions","link":{"url":"/en/individuals/services/service-section-open/my-investment--pension---selection-page"},"title":"Investments & pension"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/34fab1afc809844b/original/umbrella.svg","transformBaseUrl":"https://assets.ing.com/transform/2d4e4d8d-936e-4347-92f1-9d4e4c001936/umbrella","type":"image","width":160},"intro":"Manage an existing insurance policy or apply for a new one","link":{"url":"/en/individuals/services/my-insurances"},"title":"Insurances"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/1926ba15ae77b761/original/housemortgagemoneysolargreen.svg","transformBaseUrl":"https://assets.ing.com/transform/569ea0d9-1392-4ac8-a632-8a2b33eafa29/housemortgagemoneysolargreen","type":"image","width":160},"intro":"Modifying or applying for a loan or mortgage","link":{"url":"/en/individuals/services/service-section-open/my-loans---selection-page"},"title":"Loans"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/13941a9f910904e0/original/familykidsadultsbaby.svg","transformBaseUrl":"https://assets.ing.com/transform/701cdeb9-5af8-41f8-a683-6c4f1f6d3059/familykidsadultsbaby","type":"image","width":1500},"intro":"Answers and advice on key moments","link":{"url":"/en/individuals/my-life"},"title":"Life events"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160},"intro":"Need help? Watch our quick video guides","link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's","title":"Videos"}],"componentType":"cards"}]},"hasMacro":false,"id":"6d87df2a-3880-4cc6-990e-709754c83982","localeString":"en-GB","mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"subtitle":"The ING Banking app and Home'Bank makes it all so quick and easy!","title":"Services"}},"publishDate":"2026-07-10T08:26:00.803+02:00"}}