{"type":"document","data":{"id":"c5ebc6bb-7ef4-4188-8265-3bf4183968ba","localeString":"en-GB","publishDate":"2025-02-25T12:55:12.785+01:00","contentType":"onecms:subCategoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Tight budget, loss of your business, separation, death of a relative... In the course of your life, you may face difficult situations. We offer you tailor-made support."},"mainHeaderZone":{"componentType":"categoryHeader","backLink":{"textLink":{"url":"/en/individuals/my-life","text":"My Life"}},"coreHeader":{"title":"Tough times","subtitle":"Damage to your home, a separation, a death in the family... During your life you may have to face some tough times. Read our articles to see how you can get support tailored to your exact needs."}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Accident, disaster"},{"componentType":"paragraph","richBody":{"value":"<p>A car accident or flood damage to your home? Some misadventures have heavy financial consequences. A clear understanding of how to be best insured and how to proceed with the formalities will give you peace of mind. Everything you need to know is right here.</p>"}},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"What should you do in case of a car accident?","body":"Discover the video","image":{"transformBaseUrl":"https://assets.ing.com/transform/bddd4272-f132-469f-af12-16b4940f5b97/car-insurance-after-claim-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/294b30c580f9dfdd/original/car-insurance-after-claim-1920.jpg","extension":"jpg"},"date":"2020-09-25","link":{"url":"/en/individuals/my-life/mobility/car-insurance-claim"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"What to do in case of damage to your home?","body":"Discover the video.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c06bd91d-ccc5-4376-9e78-73d30d03d389/home-insurance-after-claim-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/40145b799f88ef22/original/home-insurance-after-claim-1920.jpg","extension":"jpg"},"date":"2020-09-24","link":{"url":"/en/individuals/my-life/housing/declare-damage-home"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Water damage: what do you need to do?","body":"Follow these 7 steps","image":{"transformBaseUrl":"https://assets.ing.com/transform/16f40536-fbfb-4280-bc2f-2bdd716ce49a/water-damage-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/31fac4697a0acb68/original/water-damage-1920.jpg","extension":"jpg"},"date":"2018-08-22","link":{"url":"/en/individuals/my-life/tough-times/water-damage-steps"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Report damage","intro":"Report it online or by phone","image":{"transformBaseUrl":"https://assets.ing.com/transform/fd127cbe-fc0c-497e-b66e-5f545b3331b7/Feedback-Pencil_Bubble_Outline","type":"image","width":0,"original":"https://assets.ing.com/m/5d9d97a82ba5849b/original/Feedback-Pencil_Bubble_Outline.svg","extension":"svg"},"link":{"url":"/en/individuals/insurance/notify-claim"}}]},{"componentType":"sectionTitle","title":"Break-up"},{"componentType":"paragraph","richBody":{"value":"<p>While breaking up is never easy, it also has serious financial consequences we don&apos;t always think of in the heat of the action. Having full knowledge of what these are will help you soften the blow of the break-up and limit the financial impact.</p>"}},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Important questions in the event of a divorce","body":"We answer the most frequently asked questions.","image":{"transformBaseUrl":"https://assets.ing.com/transform/ad2cb496-9a84-498f-9147-f36ede5035e0/divorce-questions-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/707623481dd16cc8/original/divorce-questions-1920.jpg","extension":"jpg"},"date":"2017-07-13","link":{"url":"/en/individuals/my-life/tough-times/divorce-important-questions"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Separating?","body":"What about your loans?","image":{"transformBaseUrl":"https://assets.ing.com/transform/f20290ba-c366-4c26-9f93-73ffbf70bc24/separation-other-loans-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/5fa9b0e64935f6b2/original/separation-other-loans-1920.jpg","extension":"jpg"},"date":"2017-07-13","link":{"url":"/en/individuals/my-life/tough-times/divorce-seperation-loans"}}]},{"componentType":"sectionTitle","title":"Death"},{"componentType":"paragraph","richBody":{"value":"<p>Despite the pain, a death in the family obliges you to undertake numerous administrative actions and formalities with your bank.  All the information you need is here.</p>"}},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Who needs to be informed?","body":"Read the 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inheritance tax statement?","body":"Read the article","image":{"transformBaseUrl":"https://assets.ing.com/transform/e26b23c7-19fb-4994-a535-3e63bac81ca5/decease-inheritance-tax-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/242f19b513c440bf/original/decease-inheritance-tax-1920.jpg","extension":"jpg"},"date":"2023-09-28","link":{"url":"/en/individuals/my-life/tough-times/decease-inheritance-tax"}}]},{"componentType":"paragraph","richBody":{"value":"<p>Find all the information concerning the death of a loved one or an inheritance in our brochure</p><p>Read the brochure:</p>"},"textLinks":[{"url":"https://assets.ing.com/m/7f5f2a6636523440/BrochureNalatenschapEN.pdf","text":"Inheritance: everything you need to know"}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Get more info and tips"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"My Life","intro":"Useful 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