{"type":"document","data":{"id":"00955e0d-2a69-4662-bf30-6a4835c779cd","localeString":"en-GB","publishDate":"2025-09-09T13:54:38.694+02:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Do you have questions about money but don’t know where to turn? Read on to discover ways to secure your financial situation. We’re here to help, so don’t hesitate to get in touch."},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"4 steps to keep your finances healthy","body":"Do you have questions about money but don’t know where to turn? Read on to discover ways to secure your financial situation. We’re here to help, so don’t hesitate to get in touch."},"backLink":{"textLink":{"url":"/en/individuals/my-life/budget-tips","text":"Budget tips"}},"date":"2024-10-10","readingTime":3},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Take charge of your finances"},{"componentType":"paragraph","richBody":{"value":"

Do you often run out of money before the month ends? Follow these 4 simple rules to manage your money better:

  1. Draw up a budget
  2. Check your budget regularly
  3. Inform us if you're experiencing financial stress
  4. Take action if you're late with a payment

 

"}},{"componentType":"paragraph","title":"1.\tDraw up a budget","richBody":{"value":"

Do you know exactly how much money comes in and goes out of your account each month? Drawing up a budget and keeping track of your expenses is a great place to start improving your financial habits. Not only will it reduce the possibility of unpleasant surprises, but it will also enable you to:

Read more about how to draw up a budget in our managing your budget articles and tips.

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Keeping track of your budget and adjusting when necessary is the best way to go. A good rule of thumb is to reassess your personal budget and finances every 3 months or so.

Check out the following 2 features in the ING Banking app that help you manage your budget and finances effectively.

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Learning how to manage your finances is a skill for life. So, give yourself the time to learn, ask questions and discover what works best for you.

Don’t be shy! If you're worried about meeting payments on any of your ING contracts, contact your ING Branch. Together with you, we’ll analyse your current financial situation and help define steps you can take to keep your finances on track.

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Check that you're receiving our correspondence

If a payment is overdue, we’ll send you a letter within 15 days of the due date. Haven’t received a letter? It could be that we don’t have your current address. Read how to view and change your personal details on the app or via ing.be.

Make a promise to pay

If you’ve missed a payment and need a little more time, don’t panic! A ‘Promise to Pay’ is a simple agreement to put your financial situation in order at ING within a certain time frame. You let us know that you’ll make a payment by a certain date and continue to honour all your future scheduled payments.

Where to find the ‘Promise to Pay’ feature:

 

 

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If you'd prefer to speak to one of our co-workers about your missed payment, get in touch by email or phone. Together we’ll look for a solution to ease your financial difficulties.

regularisation@ing.be

+32 2 464 67 00 (private individuals) 
 

Opening hours:

"}}]}}}