{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"body":"6 tips to get started","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2026-05-18","image":{"extension":"jpg","original":"https://assets.ing.com/m/50f621d8c3a9393c/original/energy-bill-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/2b06e7f5-f37f-488c-b1ab-e7ff74f3995d/energy-bill-1920","type":"image","width":1920},"link":{"url":"/fr/particuliers/ma-vie/budget/reduire-facture-energie"},"title":"Reducing your energy bill (FR)"}],"componentType":"cards"}]},"contentType":"onecms:editorialPage","flexPageMetadata":{"afmBanner":false,"description":"The government, in agreement with the financial sector, has announced the possible postponement of mortgage loan repayments for households most affected by the energy crisis. Banks are also ready to help businesses.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Discover how we can help you:"},{"accordionList":[{"richBody":{"value":"<p>A deferment of payment on a mortgage can be requested by individuals who meet <strong>all of the following conditions</strong>:</p><ul><li>The mortgage was taken out for the borrower&apos;s<strong> main place of residence in Belgium</strong> (at the time of the request for deferment of payment)</li><li>At the time of the request for deferment of payment, the total amount of movable assets on all current accounts, savings accounts and in the investment portfolio with ING or another bank is <strong>less than 10,000 euros. </strong>Pension savings are not included in this calculation.</li><li>On<strong> 1 March 2022</strong>, there were <strong>no late payments registered </strong>in the name of the borrower with the Centrale des Crédits aux Particuliers (CCP) for the credit for which deferred payment is requested.</li><li>The borrower has a <strong>repayment plan</strong> in progress or requested from his <strong>energy supplier.</strong></li></ul><p>In addition to these four conditions, ING will also conduct a <strong>credit analysis.</strong></p>"},"title":"What conditions must I meet?"},{"richBody":{"value":"<p>Yes, you<strong> do pay interest</strong>. Only the repayment of the capital is deferred.</p><p>You can check how your monthly repayment is structured (interest and capital portion) in the ING Banking app.</p>"},"title":"Do I have to pay interest if I request a payment extension?"},{"richBody":{"value":"<p>No, you do not have to pay any administrative or file fees.</p>"},"title":"Do I have to pay administrative or file fees?"},{"richBody":{"value":"<p>At the end of the payment extension, you will <strong>receive a new installment plan.</strong></p>"},"title":"Will my mortgage loan be affected?"},{"richBody":{"value":"<p>We ask you to forward this document so we can initiate the request:</p><ul><li>proof of the installment plan or its application to the energy supplier. </li></ul>"},"title":"Do I need to submit certain documents to request a payment deferral?"},{"richBody":{"value":"<p>The payment deferral can be requested during the period from Sept. 20, 2022 to March 31, 2023. Keep in mind that we need 10 calendar days to process your application.</p><p>An example: for payment deferral of a mortgage loan due on November 1, 2022, submit an application no later than October 21, 2022.</p>"},"title":"How can I apply?"}],"componentType":"accordion"},{"componentType":"highlight","richBody":{"value":"<p><a href=\"https://promo.ing.be/MoratoriumEnergyCrisis/LANDING?LANG=FR\">Submit your application now (FR).</a></p>"},"title":"The application form is live"}]},"hasMacro":false,"id":"3368fd22-954d-49d5-829b-c232ebc2bcbe","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Budget tips","url":"/en/individuals/my-life/budget-tips"}},"componentType":"editorialHeader","coreHeader":{"body":"For this reason the government, in agreement with the financial sector, has announced the possible postponement of mortgage loan repayments for households most affected by the energy crisis. Banks are also ready to help businesses. In this context, ING is committed to supporting you and finding tailor-made solutions according to your situation.","subtitle":"Dear customers, Energy and raw material prices have risen sharply in recent months and this is having a significant impact on our country’s economy. High energy prices are also weighing heavily on many families and businesses.","title":"Energy prices: special measures to support customers"},"date":"2022-12-07","readingTime":2},"publishDate":"2023-06-14T13:30:01.465+02:00"}}