{"type":"document","data":{"id":"e6684bb5-ee28-4531-90e1-228ef0d5704e","localeString":"en-GB","publishDate":"2026-04-02T09:09:37.437+02:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"To find out more about investment advice at ING, read the information and tips and tricks about the ING Invest Advice investment account."},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"Any other questions about ING Invest Advice?","body":"To help you get to grips with ING Invest Advice, we've put together a series of questions and answers to help you get started."},"backLink":{"textLink":{"url":"/en/individuals/investing","text":"Investing"}},"date":"2024-11-27","readingTime":5},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"ING Invest Advice “Account”"},{"componentType":"accordion","accordionList":[{"title":"What are the components (parts) of ING Invest Advice?","richBody":{"value":"<p>Your ING Invest Advice consists of two components: a portfolio component and a cash component.</p><p><strong>The cash component (cashline)</strong> is the liquid part of invest advice. From here you can make purchases and transfer money to and from the payment account (current account or investment account).  This cash line is also where the profits from your sales go.</p><p><strong>The portfolio component</strong> consists of the investments you hold in your portfolio.</p>"}},{"title":"Can I invest in any other currency apart from Euro?","richBody":{"value":"<p>Only Euro currency is used for transaction purposes in your ING Invest Advice investment portfolio.</p>"}},{"title":"Where can I find my statements in my ING Invest Advice?","richBody":{"value":"<p>All documents pertaining to purchases, sells, agreement contract and quarterly reports can be consulted via the &quot;Documents&quot;section on your ING Invest Advice in your Home’Bank.</p>"}},{"title":"Can I sell or place an order by myself?","richBody":{"value":"<p>If you wish to buy, change or sell positions in your portfolio, it can be done with the guidance of a financial advisor.</p>"}},{"title":"Can I review my investment profile?","richBody":{"value":"<p>You can review and confirm your investment profile via the following link:</p><p><a href=\"https://www.ing.be/en/individuals/investing/ing-invest-advice-investment-profile\">Investing with our advisors FAQ - ING Belgium</a></p>"}}]},{"componentType":"sectionTitle","title":"Transfer Money"},{"componentType":"accordion","accordionList":[{"title":"Can I transfer the proceeds of my sales immediately?","richBody":{"value":"<p>The settlement of a sale depends on the type of the product sold. Your advisor can provide you the detailed information. As soon as the settlement is complete, the proceeds of the settlement will be available on your ING Invest Advice cashline.</p><p>You can then immediately transfer this money to the account linked to your ING Invest Advice using the “transfer money” button in the ING Banking-App or in Home’Bank.</p>"}},{"title":"Can I transfer money from another bank to my cashline?","richBody":{"value":"<p>You cannot transfer money directly from another bank to the cashline. You should first transfer your money to your ING account linked to your ING Invest Advice.</p>"}}]},{"componentType":"sectionTitle","title":"If you have any further questions, please contact us!"},{"componentType":"paragraph","richBody":{"value":"<ul><li>Book a phone call with an advisor at a time of your choice by clicking <a href=\"https://promo.ing.be/makeanappointment/landing?LANG=EN&amp;topic=6\">here</a>.</li><li>You can also call our Customer Service staff on 02 464 60 04 and choose option 3 (from 8 to 18h on working days)</li></ul>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Invest yourself","intro":"Invest online independently and securely","image":{"transformBaseUrl":"https://assets.ing.com/transform/da433482-8fbd-40d6-b432-faaeb6e858c1/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table","type":"image","width":5700,"original":"https://assets.ing.com/m/2ab3a7c7706acdfd/original/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table.jpg","extension":"jpg"},"link":{"url":"/en/individuals/investing/ing-self-invest"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Your investments from home","intro":"Get investment advice without leaving your sofa","image":{"transformBaseUrl":"https://assets.ing.com/transform/08b7216f-0c8b-463c-aaa8-6160a27dd866/Investment-remote-advice-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/7b5a0d49975978e7/original/Investment-remote-advice-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/investing/investment-remote-advice"}}]}]}}}