Already now you can search and filter on investment instruments effortlessly. Also the watchlist has returned allowing you to follow-up your favourite instruments in one click. And this is just the beginning, as we regularly add new features to offer you the best possible experience with ING Self Invest.
"}},{"componentType":"sectionTitle","title":"Frequently Asked Questions"},{"componentType":"accordion","accordionList":[{"title":"Where can you find the transaction overview in the ING Banking-app?","richBody":{"value":"You can find this feature under the button 'Manage'. From the overview of your ING Self Invest account, select 'Mange' and then 'Transaction history'
"}},{"title":"Will you still be able to manage your ING Self Invest account through the ING Investing app?","richBody":{"value":"We are bringing all the functionalities of the ING Investing app into the ING Banking app step by step. Since all services are now available, the ING Investing app has been as from 31/01/2025.
"}},{"title":"Why this change?","richBody":{"value":"We integrate all the features in one platform, so you don't have to leave your ING Banking app to do transactions with your ING Self Invest account. This also provides more overview, as all ING products now remain available in one app.
"}},{"title":"What can you find in the ING Banking app?","richBody":{"value":"In the secure, user-friendly environment of the ING Banking app, you can access all your portfolios. For ING Self Invest and ING Easy Invest, you also easily place buy or sell orders. As cherry on the cake, with ING Self Invest you also gain inspiration by browsing the wide range of offerings.
"}},{"title":"How secure is the ING Banking app?","richBody":{"value":"The ING Banking app is secured with the same hyper-secure technology as our online services. You create your profile using your ING debit card and card reader or itsme® ***. Moreover, your bank details are never stored on your device. You can secure the app with a 5-digit PIN, fingerprint or facial recognition. We regularly update the ING Banking app to meet the latest security standards, so make sure you're always using the latest version.
"}},{"title":"Is the ING Banking app free?","richBody":{"value":"Yes, there are no additional fees for using the app. You only pay service and product fees for the transactions you do through the app. More information on costs, terms and conditions can be found here.
Keep in mind that your mobile provider may charge you for internet usage via your smartphone. Check these rates with your mobile provider.
"}},{"title":"What if you lose your smartphone or tablet?","richBody":{"value":"The ING Banking app is secured with your 5-digit code, fingerprint or facial recognition, so your banking stays secured. If your device is lost or stolen, you can delete your profile yourself at ing.be or call us at +32 2 464 60 04. Are you doing it online? Then log on to ing.be, select in Home'Bank the device you lost, then click on 'Actions' and then select 'Remove Profile'. Do you have a new device? Download the ING Banking app from your app store and create a new profile in the app.
"}}]},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Didn't find what you were looking for?","intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080,"original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Videos about investments","intro":"Consulting your returns or managing your investment product? Watch our videos and get even more out of your investments with the ING Banking app.","image":{"transformBaseUrl":"https://assets.ing.com/transform/5065e890-1754-4cab-ad52-c776cb475bb6/Financial-market_197x176","type":"image","width":197,"altTextEN":"Private-Banking-Illu-Financial market","original":"https://assets.ing.com/m/79abfac409c2d9fb/original/Financial-market_197x176.png","extension":"png"},"link":{"url":"/en/individuals/services/my-investments-videotutorial"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Download the app","intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","image":{"transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806,"altTextEN":"app QRR code EN","altTextNL":"app QRR code","altTextFR":"app QRR code","altTextDE":"app QR code","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","extension":"png"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}}]},{"componentType":"paragraph","richBody":{"value":""},"textLinks":[{"url":"/en/individuals/services","text":"More about our services and contact options"}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Invest yourself","intro":"Invest online independently and securely","image":{"transformBaseUrl":"https://assets.ing.com/transform/da433482-8fbd-40d6-b432-faaeb6e858c1/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table","type":"image","width":5700,"original":"https://assets.ing.com/m/2ab3a7c7706acdfd/original/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table.jpg","extension":"jpg"},"link":{"url":"/en/individuals/investing/ing-self-invest"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Trackers (ETFs)","intro":"Invest in a fund whose performance is calculated on the basis of a stock market index","image":{"transformBaseUrl":"https://assets.ing.com/transform/2f57c950-eb26-4460-9954-868a43307e7e/trackers-etf-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/4a8f87b53cd3b068/original/trackers-etf-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/investing/trackers-etf-investment"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Buying shares","intro":"Manage your stock transactions with ING","image":{"transformBaseUrl":"https://assets.ing.com/transform/98369804-a4a2-4513-a080-06e105f90169/shares-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/18153f0b1788dc71/original/shares-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/investing/shares"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Bonds","intro":"Invest in bonds with ING","image":{"transformBaseUrl":"https://assets.ing.com/transform/4c794d7d-9e46-4886-bca5-b49e0d8fa882/midsection-of-man-working-on-table","type":"image","width":2564,"original":"https://assets.ing.com/m/462249f38d05bedf/original/midsection-of-man-working-on-table.jpg","extension":"jpg"},"link":{"url":"/en/individuals/investing/bonds"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Investment funds","intro":"Find out about investment funds","image":{"transformBaseUrl":"https://assets.ing.com/transform/77a732bf-fd16-499e-ac8e-993a550cbcd5/investment-funds-introduction-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/fc4a1ff29fd3f3f/original/investment-funds-introduction-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/investing/investment-funds"}}]}]},"legalZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"* The Home'Bank, Business'Bank Services and ING Banking app are available to all Home'Bank, Business'Bank, ING Banking subscription holders (subject to acceptance by ING and mutual agreement).
The call charges and, if applicable, the charges for the use of data to access and to use the call via the ING Banking app shall be borne by the user.
All relevant information, such as the Home'Bank, Business'Bank Conditions, (annexed to ING’s General Regulations), the ING Banking Terms and Conditions, transaction fees, is available on www.ing.be , at your ING branch and by telephone on +32 2 464 60 04.
**Funds means an "undertaking for collective investment" (= UCI). UCI is a general term which refers to institutions that obtain their financial resources from the public and whose business consists in managing a portfolio of financial instruments. The term "funds" therefore includes both ICVC (variable capital) and ICFC (fixed capital) investment companies and mutual funds as well as their sub-funds.
*** The offer of "itsme” (or "Belgian Mobile ID”) services and "itsme for ING BE” (or "Belgian Mobile ID for ING BE”) services is valid subject to acceptance by ING Belgium S.A. and by Belgian Mobile ID S.A. and subject to mutual agreement. The terms and conditions (General Terms and Conditions and other supplementary information) are available, for the "itsme” services, at itsme.be and, for the "itsme for ING BE” services, from any ING branch or at ing.be.
The "itsme” services are provided by Belgian Mobile ID SA (Place Sainte-Gudule 5, 1000 Brussels - VAT 0541.659.084 - BE64 0017 1071 6652) and offered by ING Belgium S.A./nv. (partner of Belgian Mobile ID S.A.) and the "itsme for ING BE” services are provided by ING Belgium S.A./nv.
"}}]}}}