{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"To explore!"},{"cards":[{"cardSize":"medium","cardType":"product","checkMarkList":["Large offer","Competitive rates","Via PC or smartphone"],"componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/2ab3a7c7706acdfd/original/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table.jpg","transformBaseUrl":"https://assets.ing.com/transform/da433482-8fbd-40d6-b432-faaeb6e858c1/portrait-of-senior-man-using-mobile-phone-while-sitting-at-table","type":"image","width":5700},"intro":"Invest online independently and securely","link":{"url":"/en/individuals/investing/ing-self-invest"},"title":"Invest yourself"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/7b5a0d49975978e7/original/Investment-remote-advice-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/08b7216f-0c8b-463c-aaa8-6160a27dd866/Investment-remote-advice-1920","type":"image","width":1920},"intro":"Get investment advice without leaving your sofa!","link":{"url":"/en/individuals/investing/investment-remote-advice"},"title":"Your investments from home"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Our experts will guide you to the right solution from a wide range of personalized investment options that are both simple and clear. Discover the answers to all your questions thanks to our FAQs.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"<p>Your investment account consists of two components (parts): a portfolio component and a cash component. The cash component is the liquid part of your investment account. From here you can make purchases and transfer money to and from the payment account.</p>"},"title":"What is a cash component?"},{"richBody":{"value":"<p>Your investment account consists of two components (parts): a portfolio component and a cash component. The portfolio component consists of the investments you hold in your portfolio.</p>"},"title":"What is a portfolio component?"},{"richBody":{"value":"<p>Go to the investment account and click on &apos;Select account&apos; at top right.</p>"},"title":"How do I select another investment account?"},{"richBody":{"value":"<p>ING Invest Advice: enables you to receive help and advice from an expert who will determine with you which investment is best suited to your situation. More info on ing.be/investadvice .</p>"},"title":"What’s in the ING Invest Advice offer?"},{"richBody":{"value":"<p>For your ING Invest Advice, it is not possible to open a cash line in a foreign currency. In the case you sell investments labelled in a foreign currency, we will make an euro-settlement. For an ING Invest Advice, the exchange rate applied towards euro has been reduced to 0.50%.</p>"},"title":"How do I add foreign currency cash?"},{"richBody":{"value":"<p>First go to your investment account. Then click on the purple &apos;Transfer to or from&apos; button. Then select first the cash component of the investment account and then your current account or ING Invest account as “beneficiary”. You choose the amount and sign the transaction.</p>"},"title":"How do I transfer money from one account to another?"},{"richBody":{"value":"<p>After a sell order, you can transfer the amount received to your ING account on the date of the effective settlement of the transaction (most often 1 or 2 days after execution).</p>"},"title":"Can I transfer the proceeds of my sales immediately?"},{"richBody":{"value":"<p>The cash line of each investment account must be notified to the National Bank of Belgium. Therefore, a number with the &apos;IBAN&apos; structure has been created, but it is not a real IBAN: this number cannot be used to execute direct transfers. It is only possible to execute transfers between the reference account and the cash line of the different investment accounts linked to that reference account.</p>"},"title":"Can I transfer money from another bank to the cash line of an investment account?"},{"richBody":{"value":"<p>You can modify the periodical recurring investments of your ING Invest Advice via your ING Advisor.</p>"},"title":"I want to replace my recurring investment. How can I do this?"},{"richBody":{"value":"<p>These can be found in the Overview menu under &apos;Account statements and overviews&apos;.</p>"},"title":"Where can I find my statements?"},{"richBody":{"value":"<ul><li>ING Invest Advice investment account</li></ul><p>You can also keep your foreign currency securities. If you sell such investments, we will settle the final amount in euros. It is no longer possible to carry out purchases of investments in foreign currency. Valuations of your investments will be carried out in euros only from now on. On the ING Invest Advice investment account the charges for conversion of foreign currency to euro are reduced to 0.50%.</p>"},"title":"What about investments in foreign currency?"},{"richBody":{"value":"<p>ING Invest Advice investment account<br />-&gt; Consult: Home&apos;Bank, ING Banking App, ING Adviser<br />-&gt; Manage: ING Adviser</p>"},"title":"How will I be able to consult and manage my investments?"},{"richBody":{"value":"<p>Visit <a href=\"https://www.ing.be/en/individuals/daily-banking/charges-and-regulations\">ing.be/charges </a> for the full list of all applicable fees and charges (under “Charges applied to the main investment services and transactions”).</p><p>You will also find the updated “General Conditions Investments” on the same web page.</p>"},"title":"What are the current fees, charges and regulations?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"fc773377-f482-4c30-b18a-93d2224e790b","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Investing","url":"/en/individuals/investing"}},"componentType":"productHeader","coreHeader":{"body":"To help you get familiar with ING Invest Advice, we've put together a series of questions to help you get started.","headerImage":{"altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","extension":"jpg","original":"https://assets.ing.com/m/20540ade750d0394/original/Father-and-his-two-children-sitting-at-a-table-looking-at-a-laptop.jpg","transformBaseUrl":"https://assets.ing.com/transform/94b5717f-ec98-4db4-927b-e4b2244f3b05/Father-and-his-two-children-sitting-at-a-table-looking-at-a-laptop","type":"image","width":5243},"title":"More questions about ING Invest Advice? Here are our answers."}},"publishDate":"2024-10-31T10:18:56.938+01:00"}}