Here you can find more general information about ING Easy Invest.
"},"title":"I’m looking for general information about ING Easy Invest. Where can I find this?"},{"richBody":{"value":"When you opened your ING Easy Invest investment account, you could choose from 5 funds. Each of these funds corresponds to a certain level of risk. In the ING Banking app and in Home'Bank, you can check which fund you have chosen and therefore what you are investing in.
You can monitor the evolution of your returns via the ING Banking app or via Home'Bank. Select your ING Easy Invest account in the overview. You can then see the return in the dashboard. In the return shown, we take into account costs, deposits and withdrawals. Tip: in Home'Bank, click on ‘about the return’ (below the graph) for more info.
"},"title":"How can I track the return on my ING Easy Invest account?"},{"richBody":{"value":"You can see the total value of your ING Easy Invest investment account in the overview of the ING Banking app or Home'Bank.
"},"title":"Where can I find the current value of my ING Easy Invest account?"},{"richBody":{"value":"You can only find your account statements in Home'Bank. Select your ING Easy Invest investment account in the overview. Then click on ‘documents’ at the top left.
"},"title":"Where can I find the account statements for my ING Easy Invest account?"},{"richBody":{"value":"You can find this in the ING Banking app and in Home'Bank:
There are several possibilities:
You can increase or decrease the amount of your monthly investment whenever you want. You can also change the date of your deposit. You can do this via the ING Banking app or via Home'Bank:
Do you want to take a break? You can pause your monthly investment at any time via the ING Banking app or via Home'Bank.
Your monthly investment is then stopped. You can set up a monthly investment again later, at any time.
"},"title":"Can I (temporarily) stop my monthly investment?"},{"richBody":{"value":"If you have not yet set up a monthly investment or you have cancelled it in the past, you can always set it up (again). You can do this via the ING Banking app or via Home'Bank:
Home'Bank: select your ING Easy Invest investment account in the overview. In the ‘Your monthly investment’ block, click ‘Set monthly investment’. In the screens that follow, you can specify how much and from when you want to invest monthly.
"},"title":"I want to set a monthly investment (again). How can I do this?"},{"richBody":{"value":"No, ING Easy Invest is a ready-made solution. It is not possible to change the fund (and the corresponding risk level) of your current ING Easy Invest investment account. Do you still want to invest with a different risk level? Then open a new ING Easy Invest investment account via Home'Bank or via the ING Banking app and choose the desired fund and risk level while opening it.
Attention: have you set up a monthly investment for your current ING Easy Invest (with current risk level) and want to stop it because you have opened a new account? Then you can easily do so via the ING Banking app or Home'Bank (see question ‘Can I stop my monthly investment (temporarily)). Of course, you can also choose to continue investing monthly via your current ING Easy Invest investment account.
"},"title":"Can I switch the mutual fund in my ING Easy Invest account?"},{"richBody":{"value":"You can change the date of your monthly deposit via the ING Banking app or via Home'Bank:
To withdraw money, you have to sell positions. You can sell for a certain amount (partially) or the whole portfolio (completely). You can do this via the ING Banking app or via Home'Bank. Select your ING Easy Invest investment account in the overview and then click the blue ‘Sell’ button at the top. In the screens that follow, you can specify how much you want to sell.
The money is deposited directly into the reference account linked to the ING Easy Invest investment account. It takes about 2 banking days for the money to appear in the account.
"},"title":"How can I withdraw money from my ING Easy Invest investment account (selling positions)?"},{"richBody":{"value":"Before you can close your ING Easy Invest investment account, it must be completely empty.
You can then close your ING Easy Invest investment account via Home'Bank (only possible in Home'Bank).
Do you want to take a break? You can pause your monthly investment at any time via the ING Banking app or via Home'Bank.
Your monthly investment is then stopped. You can set up a monthly investment again later, at any time.
"},"title":"Can I (temporarily) stop my monthly investment?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Other"},{"accordionList":[{"richBody":{"value":"After placing an order, the expected execution date is displayed on the investment account overview screen under ‘Your Order’. There you can monitor the progress of the order. The processing time takes between 2 and 3 banking days. If the order is placed before 14:00 hours, this order will be processed at the end of D + 2 banking days. If you place the order after 2pm, this order will be processed at the end of D + 3 bank working days.
"},"title":"How long does it take to process orders?"},{"richBody":{"value":"No. It is not possible to transfer your positions to another investment account (neither within ING nor outside ING). In other words, it is also not possible to transfer your positions to another ING Easy Invest investment account.
"},"title":"Can I transfer my positions to or from my ING Easy Invest investment account?"},{"richBody":{"value":"For one-off and recurring orders for ING Easy Invest, the money is deducted directly from the linked reference account (the reference account can be a current account or an ING Invest Account). Sometimes the order cannot subsequently be processed for the exact amount and the order amount is rounded off. This leaves a minuscule amount of ‘cash’, which ends up in the ‘money part’ of your ING Easy Invest investment account (this is an integral part of your investment account). You can very easily transfer the remaining money back to your reference account by clicking on ‘transfer money’ in the notification.
"},"title":"I get a notification in Home'Bank that there is a positive balance on the cash part of my investment account. What does this mean and what should I do?"},{"richBody":{"value":"In the ING Banking app and in Home'Bank, you will see the name of your ING Easy Invest account (in bold letters). Did you know you can change this name? If you invest for a specific purpose, you can change the name to e.g. ING Easy Invest - world trip.
How?