{"type":"document","data":{"id":"cb35cf60-956a-43cb-bdc8-065d09db63d9","localeString":"en-GB","publishDate":"2025-06-05T11:33:31.943+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"What do I do if I lose my luggage? How can I pay when I’m abroad? Check out our advice for stress-free travel."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"The tickets are booked, your bags are packed and you’re ready to go! But before you close the door behind you and enjoy a well-earned break, read our tips and advice to make sure that your holiday is one to remember for all the right reasons!","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/6f89f159-787b-4091-8e52-4c7a5504702f/travel-advisor-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/5d7e317def1aa12b/original/travel-advisor-1920.jpg","extension":"jpg"},"title":"An unforgettable holiday starts with proper planning!"},"backLink":{"textLink":{"url":"/en/individuals/insurance","text":"Insurance"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"1. Hassle-free holidays"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Lost your luggage?</strong> 70,000! That’s the number of suitcases that fail to reach their destination every day and unfortunately it could also happen to your luggage. Our <a data-type=\"internal\" href=\"/en/individuals/insurance/travel-insurance\">travel insurance</a> offers the &quot;<a data-type=\"internal\" href=\"/en/individuals/insurance/luggage-insurance\">Baggage Plus</a>&quot; Assistance option (for a fee), to insure your luggage and make the most of every minute.</p><p><strong>Had a really bad fall?</strong> Our ING Lion Assistance <a data-type=\"internal\" href=\"/en/individuals/insurance/travel-insurance\">travel insurance</a> will pay the costs of <a data-type=\"internal\" href=\"/en/individuals/insurance/repatriation-from-holiday\">repatriation</a> if you are unable to travel by yourself. Or for your extended stay if you cannot travel due to medical reasons.</p><p><strong>Car trouble?</strong> Imagine: just 150 kilometres from your destination, your car breaks down. Our 1 year <a data-type=\"internal\" href=\"/en/individuals/insurance/travel-insurance\">travel insurance</a> with vehicle assistance ensures that you will have a replacement car (for a maximum of 15 days in Belgium and a maximum of 5 days in the rest of Europe). So you can continue your trip with total peace of mind.</p><p><strong>What precautions can I take?</strong> No one wants to think of bad things happening on holiday, but nevertheless it’s a good idea to take a few precautions before setting off. For example, making a copy of your most important documents. Read our <a data-type=\"internal\" href=\"/en/individuals/my-life/leisure-and-travel/5-travel-precautions\">helpful advice</a> on what you can do in advance to be prepared should a mishap occur.</p><p><strong>Worried you’ll forget something?</strong> Did I turn off the gas? Have I packed my medication? These are the questions we often ask ourselves after we have set off on holiday. Use our handy <a data-type=\"internal\" href=\"/en/individuals/my-life/leisure-and-travel/travel-checklist\">travel checklist</a> and you can be confident that you’ll have remembered everything so that you can enjoy your holiday with peace of mind.</p>"}},{"componentType":"highlight","title":"Apply for your annual travel insurance online","richBody":{"value":"<p>Not sure which travel insurance you should choose? <a data-type=\"internal\" href=\"/en/individuals/insurance/travel-insurance\">Compare our travel insurance</a> packages to find the one that is just right for you.</p>"}},{"componentType":"sectionTitle","title":"2. Paying while on holiday"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Planning a long trip through Asia?</strong> Go for a credit card, the easy way to make payments in Belgium, Europe and the rest of the world. Paying by credit card abroad is also cheaper than with an ordinary bank card. Just look for the Visa or Mastercard logo on the point of sale terminal in shops.</p><p><strong>Your bank card is not accepted?</strong> Tired of your bank card being refused every time you try to pay a restaurant bill abroad? Choose a credit card instead. Accepted by 61 million businesses worldwide!</p><p><strong>Used up your holiday budget?</strong> Use your credit card. Your purchases will not be debited from your account until the following month. So you always have a little extra room in your budget for unexpected purchases. And the obligatory souvenirs!</p><p><strong>Travelling outside the eurozone?</strong> Make sure you are carrying a bit of cash in local currency. To pay for your taxi on arrival. Or to try some local delicacies at a market stall... Did you know you can order foreign currency online with ING?</p><p><strong>Lost your bank or credit card while on holiday?</strong> Don’t worry, help is at hand, even when you are abroad. Call Card Stop immediately on +32 78 170 170 to have your <a data-type=\"internal\" href=\"/en/individuals/daily-banking/block-lost-stolen-card\">card blocked and apply for a replacement</a>. <span lang=\"en-BE\" dir=\"ltr\"><span><span>S<span>ending a new ING card can cost 9.99 euros.</span></span></span></span></p>"}},{"componentType":"highlight","title":"Apply for your credit card online","richBody":{"value":"<p>Interested in getting a credit card but not sure which one is right for you? <a data-type=\"internal\" href=\"/en/individuals/credit-cards/compare-credit-cards\">Compare our credit cards</a> to find the credit card perfectly suited to your needs.</p>"}},{"componentType":"sectionTitle","title":"3. Your bank is at hand – even on holiday"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Urgently need to pay a bill?</strong> You can pay bills, or check your account balance anywhere in the world, including Belgium, via your smartphone or tablet with our free mobile banking apps. Would you rather use a laptop or computer? Then make sure you pack your <a data-type=\"internal\" href=\"/en/individuals/daily-banking/online-banking\">ING Card Reader</a> in your suitcase.</p><p><strong>Want to transfer extra money to your current account?</strong> Our free mobile banking apps for smartphone and tablet let you transfer money between your accounts quickly and easily, wherever you are! If you would rather use your computer, make sure you pack your ING Card Reader in your suitcase.</p><p><strong>Want to know more about the advantages of ING’s banking apps?</strong> Are you still unsure of the benefits of using your mobile phone or tablet for your banking? Read more about The ING Smart Banking application including security, ease of use and what users think.</p>"}},{"componentType":"highlight","title":"Download the ING Smart Banking app","richBody":{"value":"<p>Want the flexibility to do your banking where and when you like? <a data-type=\"internal\" href=\"/en/individuals/daily-banking/mobile-payments-qr-code-nfc\">Download our app</a> and have your accounts to hand at all times!</p>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"All major currencies","intro":"Order online and pick it up at your chosen ING branch","image":{"transformBaseUrl":"https://assets.ing.com/transform/636f9752-36ce-42f0-9c1e-dd593befa58b/order-foreign-currencies-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/2339167e6cbb8d56/original/order-foreign-currencies-1920.jpg","extension":"jpg"},"link":{}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Personal loan","intro":"Installment loan for purchases like holidays, events, or unexpected expenses.","image":{"transformBaseUrl":"https://assets.ing.com/transform/e708abd7-9868-4dcc-9d3b-36584366bbb8/Large_MS_PPT_Web-Celebration-814x360","type":"image","width":814,"original":"https://assets.ing.com/m/159f4fb75a210b0f/original/Large_MS_PPT_Web-Celebration-814x360.jpg","extension":"jpg"},"link":{"url":"/en/individuals/borrowing/personal-loan"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Compare our Credit Cards","intro":"And find the one for you!","image":{"transformBaseUrl":"https://assets.ing.com/transform/0042fd03-f978-4445-8b73-1c4d8154a5eb/Man-on-staircase","type":"image","width":5921,"original":"https://assets.ing.com/m/d285fd0ac56ab5/original/Man-on-staircase.jpg","extension":"jpg"},"link":{"url":"/en/individuals/credit-cards/compare-credit-cards"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Holiday loan","body":"Make the most of your next holiday by financing it with an ING Holiday Loan. Find out all the details and practical information in this article.","image":{"transformBaseUrl":"https://assets.ing.com/transform/17389c7f-6e9d-4813-bd0d-da3d7674772c/plan-your-travel","type":"image","width":799,"original":"https://assets.ing.com/m/76c179b47be768d6/original/plan-your-travel.jpg","extension":"jpg"},"date":"2023-11-03","link":{"url":"/en/individuals/borrowing/holiday-loan"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Applying for a travel passport?","body":"Navigating the application process of a Belgian travel passport might raise a multitude of question. Find out all the practical information in this article.","image":{"transformBaseUrl":"https://assets.ing.com/transform/e6d15df5-03f6-4ba5-821a-2fb0fa7024ec/Back-view-of-a-man-with-a-hat-reading-the-digital-departure-flight-time-boards-at-the-airport","type":"image","width":6016,"altTextEN":"Back view of a man with a hat reading the digital departure flight time boards at the airport","altTextNL":"Achteraanzicht van een man met een hoed die de digitale vertrektijdborden op de luchthaven leest","altTextFR":"Vue de dos d'un homme avec un chapeau lisant les tableaux numériques des heures de départ des vols à l'aéroport","original":"https://assets.ing.com/m/5ce8df08eecc6d4a/original/Back-view-of-a-man-with-a-hat-reading-the-digital-departure-flight-time-boards-at-the-airport.jpg","extension":"jpg"},"date":"2024-01-04","link":{"url":"/en/individuals/insurance/travel-passport-application"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"What are the allowed dimensions for hand luggage on an airplane?","body":"To what extent do they differ per airline? And what other restrictions are in place?","image":{"transformBaseUrl":"https://assets.ing.com/transform/4bfb5b93-561c-404f-bb0b-f6bf17967278/A-person-with-their-feet-up-on-a-suitcase-at-the-airport","type":"image","width":4096,"altTextNL":"Iemand met zijn voeten omhoog op een koffer op het vliegveld","altTextFR":"Une personne avec les pieds sur une valise à l'aéroport","original":"https://assets.ing.com/m/13a81d8b91279273/original/A-person-with-their-feet-up-on-a-suitcase-at-the-airport.jpg","extension":"jpg"},"date":"2024-01-04","link":{"url":"/en/individuals/insurance/hand-luggage-dimensions"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Skiing assistance","body":"Make the most of your winter sports holiday and hit the slopes with peace of mind, thanks to the skiing assistance coverage which is systematically included in your travel insurance.","image":{"transformBaseUrl":"https://assets.ing.com/transform/d303906e-3a98-4e2b-8b4a-415c466340a5/Empty-road-amidst-trees-during-winter","type":"image","width":5197,"original":"https://assets.ing.com/m/756c2fa35d0e1470/original/Empty-road-amidst-trees-during-winter.jpg","extension":"jpg"},"date":"2023-12-14","link":{"url":"/en/individuals/insurance/skiing-assistance"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Insuring your luggage","body":"Taking out ING travel insurance means insuring your luggage and your peace of mind so you can make the most of every minute.","image":{"transformBaseUrl":"https://assets.ing.com/transform/3ccb81d3-8593-4b66-b96b-0cb416b9fd6f/Group-of-people-waiting-at-the-check-in-counter","type":"image","width":5700,"original":"https://assets.ing.com/m/6f86771bdd841d6e/original/Group-of-people-waiting-at-the-check-in-counter.jpg","extension":"jpg"},"date":"2024-01-29","link":{"url":"/en/individuals/insurance/luggage-insurance"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Repatriation while on holiday: what to know","body":"A good repatriation insurance allows for a smooth and safe return in case of emergency. Find out everything you need to know about repatriation on holiday.","image":{"transformBaseUrl":"https://assets.ing.com/transform/83ae0d16-f72a-4cb2-9bc3-7541ad5b9ff9/Low-angle-shot-of-an-airplane-s-nose-against-a-cloudy-blue-sky","type":"image","width":6720,"altTextEN":"Low angle shot of an airplane's nose against a cloudy blue sky","altTextNL":"Low angle-opname van de neus van een vliegtuig tegen een blauwe wolkenlucht","altTextFR":"Prise de vue en contre-plongée du nez d'un avion dans un ciel bleu nuageux.","original":"https://assets.ing.com/m/24130724c71f62bd/original/Low-angle-shot-of-an-airplane-s-nose-against-a-cloudy-blue-sky.jpg","extension":"jpg"},"date":"2024-03-05","link":{"url":"/en/individuals/insurance/repatriation-from-holiday"}}]}]}}}