The travel insurance provided by ING is an annual or temporary non-life travel insurance policy developed by Inter Partner Assistance S.A. and governed by Belgian law for you and your family. You are insured both in Belgium and abroad (except in war zones).
| Annual | Temporary (max. 28 jours) |
|---|---|---|
| Insured persons | You + family | You, your family and friends |
| Territory covered | The entire world | Europe OR the entire world |
| Pricing* | From 61€/year | From 14€ |
* Depending on the choices made in terms of insured persons, territory (for temporary insurance) and options. See FAQ below.
"}},{"componentType":"sectionTitle","title":"What the travel insurance covers"},{"componentType":"paragraph","title":"Main coverages","richBody":{"value":"| Medical expenses |
|
| Remote consultation |
|
| Assistance abroad |
|
Home assistance |
|
| Repatriation |
|
| Winter sports |
|
| Legal assistance abroad |
|
| Cancellation |
|
| Vehicle assistance |
|
|
Other exclusions apply to the cancellation, vehicle assistance and luggage+ options. For more information, please consult the general conditions below.
"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/793ed90b-0d14-445b-848a-ba1a0c39cb29/illu-winter-transat","altTextEN":"Person enjoying fully a winter trip thanks to a travel insurance","altTextFR":"Personne profitant pleinement de son séjour au ski grâce à son assurance voyage","original":"https://assets.ing.com/m/680baadcf5f4c7b5/original/illu-winter-transat.png","extension":"png"}},{"componentType":"sectionTitle","title":"What the skiing assistance covers"},{"componentType":"paragraph","title":"Main guarantees ","richBody":{"value":"Payment of local transport costs by medical sleigh and/or helicopter for an accident on the ski slopes.
Reimbursement of the insured's ski pass or ski lessons if the insured's condition requires hospitalisation for more than 24 hours (in proportion to the remaining period and up to a maximum of 250 euros per claim)
Search and rescue costs up to a maximum of €7,500 per insured person to save life or preserve physical integrity (as decided by the competent local authorities or official rescue services)
Reimbursement of medical expenses abroad up to a maximum of €500,000 per insured person.
Repatriation of the insured person with an accompanying person to their home in Belgium, if necessary
Medical teleconsultation with a doctor in Belgium if the insured is abroad (except in emergency situations).
The consequences of a skiing accident when off the slopes in the absence of a guide.
Minor ailments or injuries that do not prevent the insured from continuing their trip.
"}},{"componentType":"sectionTitle","title":"N.B. before applying"},{"componentType":"paragraph","title":"Before taking out a policy, please read the following documents for a full description of cover and options, exclusions and restrictions.","richBody":{"value":""}},{"componentType":"paragraph","title":"For ING Annual Travel insurance","richBody":{"value":""},"textLinks":[{"url":"https://assets.ing.com/m/ee85fa73e8298671/original/ING-Lion-Assistance-Insurance-product-information-EN.pdf","text":"Insurance product information document (PDF)"},{"url":"https://assets.ing.com/m/714048ec085da1ef/original/generalconditions_lionassistance_yearly_EN.pdf","text":"General Terms and Conditions (PDF)"}]},{"componentType":"paragraph","title":"For ING Temporary Travel insurance","richBody":{"value":""},"textLinks":[{"url":"https://assets.ing.com/m/7b664334af94a3f8/original/ING-Lion-Assistance-Temporary-Insurance-product-information-EN.pdf","text":"Insurance product information document (PDF)"},{"url":"https://assets.ing.com/m/34afa2c8d5bbe244/original/generalconditions_lionassistance_temporary_EN.pdf","text":"General Terms and Conditions (PDF)"}]},{"componentType":"sectionTitle","title":"Complaints"},{"componentType":"paragraph","title":"Not entirely satisfied with the distribution of this product?","richBody":{"value":"
Our Complaints Department and Ombudsman are there to help you.
"}},{"componentType":"paragraph","richBody":{"value":"Contact the Insurance Ombudsman:
Contact email: info@ombudsman-insurance.be
Contact online: www.ombudsman-insurance.be (FR)
You can read the general information about the insurance policies and the description of the conflict of interest policy, including the benefits, of ING Belgium SA/NV and of the insurer, via www.ing. be > Charges and regulations > Information and regulations > Insurance.
"}},{"componentType":"sectionTitle","title":"Apply for your travel insurance in 3 steps"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Calculate","body":"Calculate the premium in a few steps."},{"title":"Apply","body":"Choose your cover and complete your application in 5 minutes."},{"title":"Confirm","body":"Your policies will be sent to you by email and you’ll be covered from midnight the following day from the date you choose."}]}},{"componentType":"cta","textLink":{"url":"/en/individuals/insurance/travel-simulator","text":"Calculate my premium"}},{"componentType":"sectionTitle","title":"Questions?"},{"componentType":"accordion","accordionList":[{"title":"I'm going skiing in Italy. What insurance do I need?","richBody":{"value":"To be able to ski in Italy, you must be covered by a civil liability insurance (or family insurance) policy. So if you want to be in the clear, bring your certificate with you to prove you are covered. At ING, you can benefit from competitive Civil Liability insurance.
"}},{"title":"I like to ski off-piste. Am I covered?","richBody":{"value":"Yes, but only if you go off-piste accompanied by a guide.
"}},{"title":"Am I covered if I go snowboarding, snowscooting or snow biking?","richBody":{"value":"Yes.
"}},{"title":"Are rescue costs reimbursed if I get lost in the mountains while hiking (or cross-country skiing)?","richBody":{"value":"Yes.
"}},{"title":"What do I have to do to benefit from skiing assistance?","richBody":{"value":"Once you have taken out ING Travel Insurance, you are automatically covered for skiing assistance. So there's nothing more for you to do.
"}},{"title":"Am I covered if I have a car accident on my way to winter sports?","richBody":{"value":"First of all, check whether your car insurance covers you in this particular situation. If this is not the case, you can take out car assistance which is a pay-for option in ING Travel Insurance.
"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Yearly Travel Insurance","intro":"ING Yearly Travel Insurance, insured by Inter Partner Assistance NV.","image":{"transformBaseUrl":"https://assets.ing.com/transform/5033530a-0c29-4b07-84a4-dba331f49c8b/go-abroad-risks-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/847b64335c2eeb/original/go-abroad-risks-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/insurance/travel-insurance"},"checkMarkList":["24/7 Assistance","All over the word"]},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Are winter tyres obligatory in Germany?","body":"Winter tyres in Germany: it’s one of the most frequently asked questions by winter sports enthusiasts driving to their ski holiday destination. And rightly so, as winter tyres are only obligatory under certain wintry conditions.","image":{"transformBaseUrl":"https://assets.ing.com/transform/1e642f05-082f-4aaf-8f93-4cb0d00c7741/Cars-driving-on-the-highway-when-it-is-snowing","type":"image","width":5616,"altTextFR":"Voitures circulant sur l'autoroute par temps de neige","original":"https://assets.ing.com/m/7f1ac1308f0111b5/original/Cars-driving-on-the-highway-when-it-is-snowing.jpg","extension":"jpg"},"date":"2023-12-20","link":{"url":"/en/individuals/insurance/winter-tyres-germany"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"What to pack for a ski trip?","body":"Going on a skip trip soon but not sure what to pack? Or perhaps you simply don’t want to forget anything important. Warm clothing might be obvious, but there are other essentials too that you should take with you on your ski holiday.","image":{"transformBaseUrl":"https://assets.ing.com/transform/7926bb99-41e4-48a0-8185-b52bf764920c/Three-people-are-sitting-in-a-ski-lift-to-ride-up-a-snowy-ski-hill","type":"image","width":5500,"altTextFR":"Trois personnes sont assises dans un téléski pour remonter une piste de ski enneigée.","original":"https://assets.ing.com/m/32c53881a760d84b/original/Three-people-are-sitting-in-a-ski-lift-to-ride-up-a-snowy-ski-hill.jpg","extension":"jpg"},"date":"2023-12-20","link":{"url":"/en/individuals/insurance/what-to-pack-for-a-ski-trip"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Remote medical consultation","body":"What does an online consultation involve? How do I book a remote medical appointment? Is it possible to receive a medical prescription after an online consultation?","image":{"transformBaseUrl":"https://assets.ing.com/transform/5beba3f6-d825-491e-8010-22483fdbddad/A-man-wearing-headphones-works-on-his-computer-from-a-rooftop-tent-installed-on-top-of-his-car","type":"image","width":3000,"original":"https://assets.ing.com/m/2622e3140fcd155d/original/A-man-wearing-headphones-works-on-his-computer-from-a-rooftop-tent-installed-on-top-of-his-car.jpg","extension":"jpg"},"date":"2024-01-31","link":{"url":"/en/individuals/insurance/remote-medical-consultation"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"What to do in case of a ski accident?","body":"Whether you’re a seasoned pro or hitting the slopes for the first time, knowing what to do in case of a ski accident is one of the most important conditions for a safe winter sports holiday.","image":{"transformBaseUrl":"https://assets.ing.com/transform/b9eeb78f-7f92-4ebb-a966-aa8b8fdbbf5c/Skier-fallen-in-snow","type":"image","width":7200,"altTextEN":"Skier fallen in snow","altTextNL":"Skiër gevallen in de sneeuw","altTextFR":"Skieur tombé dans la neige","original":"https://assets.ing.com/m/ba8e3823490168a/original/Skier-fallen-in-snow.jpg","extension":"jpg"},"date":"2024-01-29","link":{"url":"/en/individuals/insurance/ski-accidents-what-to-do"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Repatriation while on holiday: what to know","body":"A good repatriation insurance allows for a smooth and safe return in case of emergency. Find out everything you need to know about repatriation on holiday.","image":{"transformBaseUrl":"https://assets.ing.com/transform/83ae0d16-f72a-4cb2-9bc3-7541ad5b9ff9/Low-angle-shot-of-an-airplane-s-nose-against-a-cloudy-blue-sky","type":"image","width":6720,"altTextEN":"Low angle shot of an airplane's nose against a cloudy blue sky","altTextNL":"Low angle-opname van de neus van een vliegtuig tegen een blauwe wolkenlucht","altTextFR":"Prise de vue en contre-plongée du nez d'un avion dans un ciel bleu nuageux.","original":"https://assets.ing.com/m/24130724c71f62bd/original/Low-angle-shot-of-an-airplane-s-nose-against-a-cloudy-blue-sky.jpg","extension":"jpg"},"date":"2024-03-05","link":{"url":"/en/individuals/insurance/repatriation-from-holiday"}}]}]},"legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal Information"},{"componentType":"paragraph","richBody":{"value":"ING Lion Assistance Travel Insurance is an insurance policy offered subject to approval by:
"}},{"componentType":"paragraph","richBody":{"value":"Insurance intermediary: ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact-us – Insurance broker, registered with the FSMA under the number 0403.200.393.
"}},{"componentType":"paragraph","richBody":{"value":"Insurer: NN Non-life – VAT number BE 0801.866.930 RPR Brussels, located at Fonsnylaan 38, 1060 Brussels, under the supervision of the NBB accredited under code 2925 and authorised to take out insurance in Belgium on the basis of freedom of establishment in Belgium.
Belgian branch of Nationale-Nederlanden Schadeverzekering Maatschappij N.V., insurance company under Dutch law, under the supervision of the DNB and authorised under code number NBB 2925, with registered office at Prinses Beatrixlaan 35, 2595 AK 's-Gravenhage, The Netherlands – Chamber of Commerce number 27023707.