{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"By adding the roadside assistance cover to your motor insurance, you can drive your motor vehicle with extra peace of mind in Belgium and abroad.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Why take out motor roadside assistance?"},{"componentType":"productFeatures","highlighted":false,"image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/55e4ab4a3b228702/original/Motorbike_Outline_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/8da2d5e2-9c10-4215-b2f8-8888ec55e751/Motorbike_Outline_RGB","type":"image","width":267},"items":[{"body":"We’ll send you professional roadside assistance in Belgium (for mopeds) and both in Belgium and abroad (for motorbikes) in case of breakdown (flat tyre, engine trouble, etc.).","title":"Roadside assistance in Belgium and abroad"},{"body":"A replacement vehicle will be provided for the duration of the repair.","title":"Replacement vehicle"},{"body":"We’re here day and night to help you get on track again in case of breakdown (instant fix or towing included).","title":"24-hour assistance"}]},{"componentType":"sectionTitle","title":"What does motor roadside assistance cover?"},{"componentType":"paragraph","richBody":{"value":"<p>The ING breakdown assistance cover for motos and mopeds provides assistance after breakdown in Belgium (for mopeds) and both in Belgium and abroad (for motorbikes). It helps motor drivers immediately in case of a problem on the road and takes care of material and logistical problems. If the insured motor vehicle is immobilised, we will organise to get you back on track again, meaning immediate roadside repair if possible (e.g. flat tyre) or towing of the vehicle to your garage or to the nearest garage for repair. You can enjoy a free replacement vehicle during the duration of the repair. </p><p>For both motorbikes and mopeds, the motor roadside assistance cover intervenes in the event of: </p><ul><li><p>Mechanical defect </p></li><li><p>Fuel shortage </p></li><li><p>Incorrect fuelling </p></li><li><p>Flat tyre </p></li><li><p>Loss or theft of the keys of the insured vehicle </p></li><li><p>Theft, carjacking or homejacking in Belgium </p></li><li><p>Additional assistance after an accident </p></li></ul><p>For a detailed overview of the motor breakdown assistance cover in Belgium and abroad, please consult the <a href=\"https://assets.ing.com/m/6dd8d010de94cc70/ING-motorbike-and-moped-insurance-general-conditions-EN.pdf\">general terms and conditions</a> of the ING Motorbike &amp; Moped Insurance. </p>"}},{"componentType":"sectionTitle","title":"How do I get started?"},{"body":"If you are already a ING customer","componentType":"applicationProcess","steps":{"stepList":[{"title":"Calculate the premium in a few steps"},{"body":"Pleased? Fill in your demand within 5 minutes","title":"Apply"},{"body":"You can expect an answer within 2 working days maximum.","title":"Receive"}],"title":"Simulate"}},{"componentType":"cta","textLink":{"text":"Log in to receive your personal price","url":"https://ebanking.ing.be/banking/mobile/insurance/moto?EW=true"}},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"Make an appointment in one of our branches","url":"/en/individuals/services/contact-us-appointment"}],"title":"If you aren't already a ING customer"},{"componentType":"sectionTitle","title":"Compare coverages"},{"componentType":"paragraph","richBody":{"value":"<p>Enjoy reliable cover on every ride. Mini Omnium and Omnium are available for motorbikes with an engine size of 51 cc or more.​<span><span><span><span><span> </span></span></span></span></span></p><table><tbody><tr><td> </td><td><strong><a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-motorbike/motorbike-third-party-liability-insurance\">Civil Liability</a> (CL)</strong></td><td><strong>CL +<a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-motorbike/mini-omnium-motor-insurance\"> mini-omnium</a></strong></td><td><strong>CL + <a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-motorbike/omnium-motor-insurance\">omnium</a></strong></td></tr><tr><td style=\"vertical-align:top\">Compulsory third party liability (damage to third parties)</td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td></tr><tr><td style=\"vertical-align:top\">Service in the event of damage after an accident in Belgium</td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td></tr><tr><td>Glass or windshield breakage</td><td> </td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td></tr><tr><td>Vehicle theft or damage caused by attempted theft</td><td> </td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td></tr><tr><td style=\"vertical-align:top\">Fire (explosion, short circuit)</td><td style=\"vertical-align:top\"><p><span><span><span> </span></span></span></p></td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td></tr><tr><td>Damage caused by forces of nature</td><td> </td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td></tr><tr><td>Damage caused by collision with animals</td><td> </td><td><span class=\"check-mark\">checked </span> </td><td><span class=\"check-mark\">checked </span> </td></tr><tr><td>Own damage or vandalism</td><td> </td><td> </td><td><span class=\"check-mark\">checked </span> </td></tr></tbody></table><p>(mini-omnium or omnium is only available for motorcycles of 51 cm3 or more). Third party liability is always included.</p>"},"title":"Discover the key advantages of our motorbike & moped insurance"},{"componentType":"paragraph","richBody":{"value":"<p>You can also extend your motorbike &amp; moped insurance with the following <strong>extra cover options</strong>:</p><ul><li><a href=\"http:\">Legal Assistance</a> for motorbikes, mopeds and quads</li><li><a href=\"http:\">Driver Insurance</a> for motos and mopeds</li><li><a href=\"http:\">Riding Gear Reimbursement</a> for motorbikes of 51cc or more</li></ul><p><a href=\"https://assets.ing.com/m/260f3d560ecc4174/original/ING-motorbike-and-moped-insurance-IPID-EN.pdf\">See this page for more details and examples about the different coverages.  </a></p>"}},{"componentType":"paragraph","richBody":{"value":"<ul><li>Professional transport of goods or persons, vehicle rental, professional leasing or courier and delivery service is excluded. Private use, commuting or use in the context of liberal professions is permitted.</li><li>In order to benefit from the agreed cover, you must correctly state who the main driver of the vehicle is</li><li>Medical costs for the driver in case of an accident at fault are only covered if you have taken out the driver insurance</li><li>In some cases, such as drunk driving, we have the right to claim de full or partial reimbursement of the paid compensations.</li></ul>"},"title":"Exclusions and limitations of this insurance policy:"},{"componentType":"paragraph","richBody":{"value":"<p>A full description of this insurance can be found in the :</p>"},"textLinks":[{"text":"General terms and conditions Motorcycle & Moped (PDF)","url":"https://assets.ing.com/m/400841b946b539a4/original/ING-motorbike-and-moped-insurance-general-conditions-FR.pdf"},{"text":"ING Mobility Risk Insurance - General provisions (PDF)","url":"https://assets.ing.com/m/23cb64840188479d/original/ING-motorbike-and-moped-insurance-general-provisions-FR.pdf"},{"text":"Minimum conditions Civil Liability Motor Vehicles (PDF)","url":"https://assets.ing.com/m/7ece0e93c7e4e3c2/original/ING-motorbike-and-moped-insurance-minimum-conditions-FR.pdf"},{"text":"Insurance Product Information Document (PDF)","url":"https://assets.ing.com/m/260f3d560ecc4174/original/ING-motorbike-and-moped-insurance-IPID-EN.pdf"}],"title":"Please read these documents before you subscribe."},{"componentType":"sectionTitle","title":"Good to know!"},{"componentType":"paragraph","richBody":{"value":"<p>The ING Motorbike &amp; Moped Insurance is intended for ING customers with a private motorbike, moped or <a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-motorbike/quad-insurance\">quad</a>, which is or will be registered in Belgium. This insurance can be subscribed by natural persons starting from 18 years old (for moped) or 22 years old (for motorbike and quad) whose principle place of residence is in Belgium. Professional use is permitted to the extent that no professional transport of goods or persons, vehicle rental, professional leasing or courier service is concerned.</p>"},"title":"Who can take out the ING Motorbike & Moped Insurance?"},{"componentType":"paragraph","textLinks":[{"text":"Online via the ING App","url":"https://ebanking.ing.be/banking/mobile/insurance/moto?EW=true"},{"text":"Online via Home'Bank","url":"https://ebanking.ing.be/banking/insurance/moto?EW=true"},{"text":"At an ING Branch","url":"/en/individuals/services/contact-us-appointment"}],"title":"How do you apply for the ING Motorbike & Moped Insurance?"},{"componentType":"paragraph","richBody":{"value":"<p>You&apos;ll benefit from a tailor-made rate. Find out more about:</p>"},"textLinks":[{"text":"the segmentation policy (PDF)","url":"https://assets.ing.com/m/663e4c6784788346/original/ING-motorbike-and-moped-insurance-segmentation-policy-EN.pdf"}],"title":"Rate"},{"componentType":"paragraph","richBody":{"value":"<p>The term of your contract will be one year. The policy is automatically and tacitly extended for a further period of one year on each annual date, unless one of the parties cancels the insurance no later than three months before expiry date, or unless the insurance has been legally terminated before this date.</p>"},"title":"Term"},{"componentType":"sectionTitle","title":"Do you have any comments or complaints?"},{"componentType":"paragraph","richBody":{"value":"<p>Our Complaints Department and Ombudsman are there to help you.</p><p><a href=\"https://www.ing.be/en/individuals/services/complaint-handling\">How do I submit a complaint?</a></p>"},"title":"Not entirely satisfied with the distribution of this product?"},{"componentType":"paragraph","richBody":{"value":"<ul><li>Contact NN online: <a href=\"mailto:mobility@nn.be\">mobility@nn.be</a></li></ul>"},"title":"Not completely satisfied with your ING Motorbike & Moped Insurance?"},{"componentType":"paragraph","richBody":{"value":"<ul><li>Call NN: <a href=\"tel:003224077000\">+32 2 407 70 00 </a></li><li>You can also send your complaint by post to NN Complaint Management, NN Non-Life Insurance, PB 80100, 1070 Brussels</li></ul>"}},{"componentType":"paragraph","richBody":{"value":"<p>Contact the Insurance Ombudsman:</p><ul><li>By post: Square De Meeûs 35, B-1000 Brussels</li><li>Call Ombudsman: <a href=\"tel:003225475871\">+32 2 547 58 71</a> - Fax: <a href=\"tel:003225475975\">+32 2 547 59 75</a></li><li><p>Contact email: <a href=\"mailto:info@ombudsman-insurance.be\">info@ombudsman-insurance.be</a></p></li><li><p>Contact online: <a href=\"https://www.ombudsman-insurance.be/fr\">www.ombudsman-insurance.be (FR)</a></p></li></ul>"},"title":"Not satisfied with how your complaint has been handled?"},{"componentType":"paragraph","richBody":{"value":"<p>You can read the general information about the insurance policies and the description of the conflict of interest policy, including the benefits, of ING Belgium SA/NV and of the insurer, via <a data-type=\"internal\" href=\"/en/individuals\">www.ing. be</a> &gt; <a data-type=\"internal\" href=\"/en/individuals/daily-banking/charges-and-regulations\">Charges and regulations</a> &gt; Information and regulations &gt; Insurance.</p>"},"title":"About insurance and conflicts of interest"},{"componentType":"sectionTitle","title":"Any questions? We’re happy to answer them!"},{"accordionList":[{"richBody":{"value":"<p>While the compulsory third-party liability insurance for motos and mopeds provides assistance in Belgium (such as free towing and transport of passengers), this basic cover only intervenes after an accident. If you opt for the optional and paid motor roadside assistance cover, you are also covered in the event of accidents abroad (for motorbikes) and breakdown of your motor vehicle. </p>"},"title":"What is the difference between the ‘free service after claim’ cover included in the motorbike third-party liability insurance and the optional motor roadside assistance cover?"},{"richBody":{"value":"<p>Yes. For mopeds (≤50cc), the whole of Belgium Is covered, including up to 30 km outside the Belgian border. Motorbikes (&gt;50cc) are also covered in all of Belgium, as well as abroad. </p>"},"title":"Does roadside assistance cover me in the whole of Belgium?"},{"richBody":{"value":"<p>Need help in the event of a motor breakdown or accident?   <br />Call ING Assist&apos;Line immediately on + 32 2 725 15 00. Our staff are at your service 7 days a week, 24 hours a day. </p>"},"title":"Who do I call in case of breakdown?"},{"richBody":{"value":"<p>Managing your insurance policy is very easy with ING. Choose the policy that suits you best. <br />In most cases, policy changes are made via the  PDF forms available in Home&apos;Bank; however, some changes are made by contacting the insurer NN directly via e-mail or by post. <br />You can also call the NN Mobility Team on the ING number  <a href=\"tel:+3224646001\">+32 2 464 60 01  </a> (Monday to Friday from 8 a.m. to 6 p.m.). The desired changes to your policy are registered immediately. <br />You will always receive a written confirmation at your legal address or on your email address. </p>"},"title":"How can I adapt my motorbike insurance?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Discover other insurance products"},{"cards":[{"body":"While driver insurance for motos and mopeds is not compulsory, it ensures protection for you as a driver after a wrongful accident.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-12-04","image":{"altTextFR":"Femme heureuse portant un casque de protection à moto","extension":"jpg","original":"https://assets.ing.com/m/1680fc8b14a10022/original/Happy-woman-in-a-crash-helmet-while-riding-a-motorbike.jpg","transformBaseUrl":"https://assets.ing.com/transform/5cc6de2e-f9ff-4259-bf47-e9dd8573822c/Happy-woman-in-a-crash-helmet-while-riding-a-motorbike","type":"image","width":4300},"link":{"url":"/en/individuals/insurance/insure-my-motorbike/driver-insurance-motos-and-mopeds"},"title":"Motorbike drivers' insurance"},{"body":"With the motor legal assistance cover of the ING Motorbike & Moped Insurance, you can defend your interests with the support of true professionals.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-12-04","image":{"altTextEN":"Close up of a person riding a motorcycle on a road at night","altTextFR":"Gros plan d'une personne conduisant une moto sur une route de nuit","altTextNL":"Close-up van een persoon op een motorfiets op een weg bij nacht","extension":"jpg","original":"https://assets.ing.com/m/2d3fbdf9f9a659aa/original/Close-up-of-a-person-riding-a-motorcycle-on-a-road-at-night.jpg","transformBaseUrl":"https://assets.ing.com/transform/c20589d5-62ef-4315-8253-cc8a3f3bef1a/Close-up-of-a-person-riding-a-motorcycle-on-a-road-at-night","type":"image","width":6016},"link":{"url":"/en/individuals/insurance/insure-my-motorbike/motor-legal-assistance"},"title":"Motor legal assistance insurance"},{"body":"Omnium or comprehensive motor insurance offers maximum cover. Find out when it is advised.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-11-27","image":{"extension":"jpg","original":"https://assets.ing.com/m/67ab46c540c91634/original/Man-riding-motorcycle-on-country-road-hands-free.jpg","transformBaseUrl":"https://assets.ing.com/transform/665aa01a-eab1-4f1f-af55-a1d56059e6aa/Man-riding-motorcycle-on-country-road-hands-free","type":"image","width":6016},"link":{"url":"/en/individuals/insurance/insure-my-motorbike/omnium-motor-insurance"},"title":"Omnium motor insurance"},{"body":"Looking for balanced protection? Mini-omnium motor insurance covers damage due to unexpected events.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-11-27","image":{"extension":"jpg","original":"https://assets.ing.com/m/1fa77f9e0507b500/original/A-father-and-his-young-son-looking-underneath-a-parked-yellow-motorcycle-in-the-backyard.jpg","transformBaseUrl":"https://assets.ing.com/transform/8075792e-3b5a-4fc3-a0f6-75b86680cf26/A-father-and-his-young-son-looking-underneath-a-parked-yellow-motorcycle-in-the-backyard","type":"image","width":6000},"link":{"url":"/en/individuals/insurance/insure-my-motorbike/mini-omnium-motor-insurance"},"title":"Mini-omnium motor insurance"}],"componentType":"cards"}]},"hasMacro":false,"id":"c3382cbd-8f43-49e7-8bdd-b4f8c4acc9dd","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal information"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Insurance intermediary:</strong> ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via <a data-type=\"internal\" href=\"/en/individuals/services/get-in-touch\">ing.be/contact-us</a> – Insurance broker, registered with the FSMA under the number 0403.200.393.</p>"}},{"componentType":"paragraph","richBody":{"value":"<p><strong>Insurer:</strong> NN Non-life – VAT number BE 0801.866.930 RPR Brussels, located at Fonsnylaan 38, 1060 Brussels, under the supervision of the NBB accredited under code 2925 and authorised to take out insurance in Belgium on the basis of freedom of establishment in Belgium.<br />Belgian branch of Nationale-Nederlanden Schadeverzekering Maatschappij N.V., insurance company under Dutch law, under the supervision of the DNB and authorised under code number NBB 2925, with registered office at Prinses Beatrixlaan 35, 2595 AK &apos;s-Gravenhage, The Netherlands – Chamber of Commerce number 27023707.</p>"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Insure my motorbike","url":"/en/individuals/insurance/insure-my-motorbike"}},"componentType":"productHeader","coreHeader":{"body":"The joy of riding a motorbike (>50cc) or moped (≤50cc) can easily be spoiled by a flat tyre or engine trouble. Thanks to the optional motor roadside assistance cover, you can get back on the road quickly and safely in case of breakdown. By adding motor roadside assistance to your Motorbike & Moped Insurance, you can drive with extra peace of mind!\r\nRead the information sheet before subscribing.","headerImage":{"altTextEN":"A man wearing a motorcycle helmet looks at his phone outside at night","altTextFR":"Un homme portant un casque de moto regarde son téléphone à l'extérieur, la nuit.","altTextNL":"Een man met een motorhelm kijkt 's nachts buiten naar zijn telefoon","extension":"jpg","original":"https://assets.ing.com/m/7c8f0c25a1dfb14a/original/899796010.JPG","transformBaseUrl":"https://assets.ing.com/transform/16e5fa4d-255c-4477-9104-5b2e17aab3ab/899796010","type":"image","width":5600},"subtitle":"Drive your motor vehicle carefree | Insurer: NN Non-life","title":"Breakdown assistance for motos and mopeds"},"cta":{"componentType":"cta","textLink":{"text":"Log in to receive your personal price","url":"https://ebanking.ing.be/banking/mobile/insurance/moto?EW=true"}}},"publishDate":"2026-01-13T13:25:54.240+01:00"}}