The ING breakdown assistance cover for motos and mopeds provides assistance after breakdown in Belgium (for mopeds) and both in Belgium and abroad (for motorbikes). It helps motor drivers immediately in case of a problem on the road and takes care of material and logistical problems. If the insured motor vehicle is immobilised, we will organise to get you back on track again, meaning immediate roadside repair if possible (e.g. flat tyre) or towing of the vehicle to your garage or to the nearest garage for repair. You can enjoy a free replacement vehicle during the duration of the repair.
For both motorbikes and mopeds, the motor roadside assistance cover intervenes in the event of:
Mechanical defect
Fuel shortage
Incorrect fuelling
Flat tyre
Loss or theft of the keys of the insured vehicle
Theft, carjacking or homejacking in Belgium
Additional assistance after an accident
For a detailed overview of the motor breakdown assistance cover in Belgium and abroad, please consult the general terms and conditions of the ING Motorbike & Moped Insurance.
"}},{"componentType":"sectionTitle","title":"How do I get started?"},{"componentType":"applicationProcess","body":"If you are already a ING customer","steps":{"title":"Simulate","stepList":[{"title":"Calculate the premium in a few steps"},{"title":"Apply","body":"Pleased? Fill in your demand within 5 minutes"},{"title":"Receive","body":"You can expect an answer within 2 working days maximum."}]}},{"componentType":"cta","textLink":{"url":"https://ebanking.ing.be/banking/mobile/insurance/moto?EW=true","text":"Log in to receive your personal price"}},{"componentType":"paragraph","title":"If you aren't already a ING customer","richBody":{"value":""},"textLinks":[{"url":"/en/individuals/services/contact-us-appointment","text":"Make an appointment in one of our branches"}]},{"componentType":"sectionTitle","title":"Compare coverages"},{"componentType":"paragraph","title":"Choose the coverage that suits you","richBody":{"value":"The ING Motorbike & Moped Insurance is a comprehensive motorbike insurance policy (non-life) governed by Belgian law and developed by NN Non-life, a company incorporated under Dutch law, for your private vehicle.
| Civil Liability (CL) | CL + mini-omnium | CL + omnium | |
| Compulsory third party liability (damage to third parties) | checked | checked | checked |
| Service in the event of damage after an accident in Belgium | checked | checked | checked |
| Glass or windshield breakage | checked | checked | |
| Vehicle theft or damage caused by attempted theft | checked | checked | |
| Fire (explosion, short circuit) |
| checked | checked |
| Damage caused by forces of nature | checked | checked | |
| Damage caused by collision with animals | checked | checked | |
| Own damage or vandalism | checked |
(mini-omnium or omnium is only available for motorbikes of 51cc or more). Civil Liability is always included.
"}},{"componentType":"paragraph","richBody":{"value":"
You can also extend your motorbike & moped insurance with the following extra cover options:
See this page for more details and examples about the different coverages.
"}},{"componentType":"paragraph","title":"Exclusions and limitations of this insurance policy:","richBody":{"value":"A full description of this insurance can be found in the :
"},"textLinks":[{"url":"https://assets.ing.com/m/400841b946b539a4/original/ING-motorbike-and-moped-insurance-general-conditions-FR.pdf","text":"General terms and conditions Motorcycle & Moped (PDF)"},{"url":"https://assets.ing.com/m/23cb64840188479d/original/ING-motorbike-and-moped-insurance-general-provisions-FR.pdf","text":"ING Mobility Risk Insurance - General provisions (PDF)"},{"url":"https://assets.ing.com/m/7ece0e93c7e4e3c2/original/ING-motorbike-and-moped-insurance-minimum-conditions-FR.pdf","text":"Minimum conditions Civil Liability Motor Vehicles (PDF)"},{"url":"https://assets.ing.com/m/260f3d560ecc4174/original/ING-motorbike-and-moped-insurance-IPID-EN.pdf","text":"Insurance Product Information Document (PDF)"}]},{"componentType":"sectionTitle","title":"Good to know!"},{"componentType":"paragraph","title":"Who can take out the ING Motorbike & Moped Insurance?","richBody":{"value":"The ING Motorbike & Moped Insurance is intended for ING customers with a private motorbike, moped or quad, which is or will be registered in Belgium. This insurance can be subscribed by natural persons starting from 18 years old (for moped) or 22 years old (for motorbike and quad) whose principle place of residence is in Belgium. Professional use is permitted to the extent that no professional transport of goods or persons, vehicle rental, professional leasing or courier service is concerned.
"}},{"componentType":"paragraph","title":"How do you apply for the ING Motorbike & Moped Insurance?","textLinks":[{"url":"https://ebanking.ing.be/banking/mobile/insurance/moto?EW=true","text":"Online via the ING App"},{"url":"https://ebanking.ing.be/banking/insurance/moto?EW=true","text":"Online via Home'Bank"},{"url":"/en/individuals/services/contact-us-appointment","text":"At an ING Branch"}]},{"componentType":"paragraph","title":"Rate","richBody":{"value":"You'll benefit from a tailor-made rate. Find out more about:
"},"textLinks":[{"url":"https://assets.ing.com/m/663e4c6784788346/original/ING-motorbike-and-moped-insurance-segmentation-policy-EN.pdf","text":"the segmentation policy (PDF)"}]},{"componentType":"paragraph","title":"Term","richBody":{"value":"The term of your contract will be one year. The policy is automatically and tacitly extended for a further period of one year on each annual date, unless one of the parties cancels the insurance no later than three months before expiry date, or unless the insurance has been legally terminated before this date.
"}},{"componentType":"sectionTitle","title":"Do you have any comments or complaints?"},{"componentType":"paragraph","title":"Not entirely satisfied with the distribution of this product?","richBody":{"value":"Our Complaints Department and Ombudsman are there to help you.
"}},{"componentType":"paragraph","title":"Not completely satisfied with your ING Motorbike & Moped Insurance?","richBody":{"value":"Contact the Insurance Ombudsman:
Contact email: info@ombudsman-insurance.be
Contact online: www.ombudsman-insurance.be (FR)
You can read the general information about the insurance policies and the description of the conflict of interest policy, including the benefits, of ING Belgium SA/NV and of the insurer, via www.ing. be > Charges and regulations > Information and regulations > Insurance.
"}},{"componentType":"sectionTitle","title":"Any questions? We’re happy to answer them!"},{"componentType":"accordion","accordionList":[{"title":"What is the difference between the ‘free service after claim’ cover included in the motorbike third-party liability insurance and the optional motor roadside assistance cover?","richBody":{"value":"While the compulsory third-party liability insurance for motos and mopeds provides assistance in Belgium (such as free towing and transport of passengers), this basic cover only intervenes after an accident. If you opt for the optional and paid motor roadside assistance cover, you are also covered in the event of accidents abroad (for motorbikes) and breakdown of your motor vehicle.
"}},{"title":"Does roadside assistance cover me in the whole of Belgium?","richBody":{"value":"Yes. For mopeds (≤50cc), the whole of Belgium Is covered, including up to 30 km outside the Belgian border. Motorbikes (>50cc) are also covered in all of Belgium, as well as abroad.
"}},{"title":"Who do I call in case of breakdown?","richBody":{"value":"Need help in the event of a motor breakdown or accident?
Call ING Assist'Line immediately on + 32 2 725 15 00. Our staff are at your service 7 days a week, 24 hours a day.
Managing your insurance policy is very easy with ING. Choose the policy that suits you best.
In most cases, policy changes are made via the PDF forms available in Home'Bank; however, some changes are made by contacting the insurer NN directly via e-mail or by post.
You can also call the NN Mobility Team on the ING number +32 2 464 60 01 (Monday to Friday from 8 a.m. to 6 p.m.). The desired changes to your policy are registered immediately.
You will always receive a written confirmation at your legal address or on your email address.
Insurance intermediary: ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact-us – Insurance broker, registered with the FSMA under the number 0403.200.393.
"}},{"componentType":"paragraph","richBody":{"value":"Insurer: NN Non-life – VAT number BE 0801.866.930 RPR Brussels, located at Fonsnylaan 38, 1060 Brussels, under the supervision of the NBB accredited under code 2925 and authorised to take out insurance in Belgium on the basis of freedom of establishment in Belgium.
Belgian branch of Nationale-Nederlanden Schadeverzekering Maatschappij N.V., insurance company under Dutch law, under the supervision of the DNB and authorised under code number NBB 2925, with registered office at Prinses Beatrixlaan 35, 2595 AK 's-Gravenhage, The Netherlands – Chamber of Commerce number 27023707.