Theft insurance, an optional supplement for your home insurance, covers damage caused by a burglary or (attempted) theft of your home's contents. In addition, this extra cover also protects you against theft on the street and theft of your contents when you are in your vehicle (up to € 5692 ABEX 847).
At ING, theft insurance is only available if you have also chosen to take out the contents insurance option.
"}},{"componentType":"sectionTitle","title":"What is insured?"},{"componentType":"paragraph","richBody":{"value":"Some examples of contents theft covered by theft insurance are: the contents of your main home, the contents of an annex, the contents of your stolen vehicle, the contents of your car even if you are present in it, the contents of a student room you rent, the contents belonging to you in a holiday home, the contents of a safe in a sports club, heating oil in an underground tank, and so much more.
"},"textLinks":[{"url":"https://assets.ing.com/m/ee1ef0d415377d40/original/general-terms-and-conditions-Property-Family-Insurance-EN.pdf","text":"See our terms and conditions for more information (PDF)"}]},{"componentType":"sectionTitle","title":"What value should I insure?"},{"componentType":"paragraph","richBody":{"value":"You need to insure the contents of your home at fair value. To help you determine the value to be insured, we have created a list. You can use it to make an inventory of your contents and their value. These kind of value assessments will help you avoid being under-insured.
"},"textLinks":[{"url":"https://assets.ing.com/m/901bf04ba2fe1a28/original/InventarisatielijstInhoudFR.pdf","text":"Inventory - How much value to insure for your content (PDF - FR)"}]},{"componentType":"sectionTitle","title":"What does ING home insurance cover?"},{"componentType":"paragraph","title":"Basic cover:","richBody":{"value":"This basic cover may be extended by additional options
"}},{"componentType":"paragraph","title":"Find out more about our different options:","richBody":{"value":""}},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Contents insurance","intro":"Cover some types of damage caused to your contents!","image":{"transformBaseUrl":"https://assets.ing.com/transform/0c9fd183-37c3-4fa2-93d0-fa41309438cb/Photo-of-a-young-couple-carrying-furniture-as-they-are-moving-into-a-new-apartment","type":"image","width":8660,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/548b3efd00efa62a/original/Photo-of-a-young-couple-carrying-furniture-as-they-are-moving-into-a-new-apartment.jpg","extension":"jpg"},"link":{"url":"/en/individuals/insurance/insure-my-home/contents-insurance"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Garden insurance","intro":"Insure the goods in your garden even better!","image":{"transformBaseUrl":"https://assets.ing.com/transform/2470906b-2e27-49a1-87cb-27ad03c82925/Low-angle-view-of-a-woman-in-flip-flops-planting-seedlings","type":"image","width":1920,"original":"https://assets.ing.com/m/3cbe82a1cb94155d/original/Low-angle-view-of-a-woman-in-flip-flops-planting-seedlings.jpg","extension":"jpg"},"link":{"url":"/en/individuals/insurance/insure-my-home/garden-insurance"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Legal protection","intro":"Cover the costs of defending your interests!","image":{"transformBaseUrl":"https://assets.ing.com/transform/1ad72df0-b2f3-4c6a-b7c9-12747fca98a1/A-man-stands-behind-an-open-door-looking-at-a-woman","type":"image","width":1920,"original":"https://assets.ing.com/m/43f1491448f71b3b/original/A-man-stands-behind-an-open-door-looking-at-a-woman.jpg","extension":"jpg"},"link":{"url":"/en/individuals/insurance/insure-my-home/legal-protection-insurance"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Family Insurance","intro":"Insurer: NN Non-Life","image":{"transformBaseUrl":"https://assets.ing.com/transform/c3c5fc87-881c-44e5-813c-3ae1688fffb1/A-mother-and-her-young-todler-push-wheelbarrows-crop","type":"image","width":5700,"original":"https://assets.ing.com/m/26cc2806d91185c4/original/A-mother-and-her-young-todler-push-wheelbarrows-crop.jpeg","extension":"jpeg"},"link":{"url":"/en/individuals/insurance/family-insurance"},"promoText":"Maître achat by Testachats"}]},{"componentType":"sectionTitle","title":"What is not covered by ING Property Insurance?"},{"componentType":"paragraph","richBody":{"value":"Exclusions:
Limits on cover:
Any ING customer who is the owner or landlord of a house or apartment occupied for private use and any owner of an entire apartment building, provided they are the sole owner of the entire building, and the property is in Belgium.
"}},{"componentType":"sectionTitle","title":"Premium and term of ING Property Insurance for owners"},{"componentType":"paragraph","richBody":{"value":"The price you pay for ING Property Insurance is based on:
What factors determine whether you can be insured? What exactly is covered by this insurance? What does it cost? You will find this information in our segmentation policy.
About the insurance policy term: the term of your ING Property Insurance policy is one year. Your policy is automatically renewed every year on the expiry date unless you provide notice of termination at least three months prior to the expiry date.
"}},{"componentType":"paragraph","title":"Need help?","richBody":{"value":""}},{"componentType":"paragraph","richBody":{"value":"At ING, you can take out our insurance immediately online via our app or via Home'Bank. Not sure whether you can do it yourself? Our staff will be happy to help you.
"}},{"componentType":"paragraph","title":"I am already insured elsewhere. How should I proceed?","richBody":{"value":"Apply for your ING Property Insurance straight away and indicate in your request that you want ING to take care of your transfer! (Note: this is only possible if you take out insurance with ING at least four months before the main renewal date with your current insurer.) Have the following information ready:
You can also contact your current insurer yourself. Do this at least three months before the main expiry date of your current policy.
"}},{"componentType":"sectionTitle","title":"Managing my ING Property Insurance policy"},{"componentType":"paragraph","richBody":{"value":"At ING, you can easily manage your insurance policy yourself:
Contracts starting after 2021:
Contracts starting before 2021:
When taking out a policy online, a needs analysis, setting out your requirements and needs for ING Property Insurance, will also be generated based on your needs and your choice of cover made at the time. This will be available via Home'Bank.
Please read these documents carefully before signing your insurance policy and paying the premium by transfer or direct debit to the insurer. In the event of an error, contact your branch or call NN using the ING number +32 2 464 60 04 (on weekdays from 8 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 5 p.m.) to make the necessary changes.
You can find a complete description of the insurance policies, exclusions and restrictions in:
"},"textLinks":[{"url":"https://assets.ing.com/m/ee1ef0d415377d40/original/general-terms-and-conditions-Property-Family-Insurance-EN.pdf","text":"the General Terms and Conditions (PDF)"},{"url":"https://assets.ing.com/m/2a697096e14027b5/original/IPID-Property-Insurance-EN.pdf","text":"the information document on the insurance product (PDF)"}]},{"componentType":"sectionTitle","title":"Complaint"},{"componentType":"paragraph","title":"Not entirely satisfied with the distribution of this product?","richBody":{"value":"Our Complaints Department and Ombudsman are there to help you.
"}},{"componentType":"paragraph","richBody":{"value":"Contact the Insurance Ombudsman:
Contact email: info@ombudsman-insurance.be
Contact online: www.ombudsman-insurance.be (FR)
Insurance intermediary: ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact-us – Insurance broker, registered with the FSMA under the number 0403.200.393.
"}},{"componentType":"paragraph","richBody":{"value":"Insurer: NN Non-life – VAT number BE 0801.866.930 RPR Brussels, located at Fonsnylaan 38, 1060 Brussels, under the supervision of the NBB accredited under code 2925 and authorised to take out insurance in Belgium on the basis of freedom of establishment in Belgium.
Belgian branch of Nationale-Nederlanden Schadeverzekering Maatschappij N.V., insurance company under Dutch law, under the supervision of the DNB and authorised under code number NBB 2925, with registered office at Prinses Beatrixlaan 35, 2595 AK 's-Gravenhage, The Netherlands – Chamber of Commerce number 27023707.