{"type":"document","data":{"id":"5ae34c3f-ee57-4512-9278-9e0e2e4b861d","localeString":"en-GB","publishDate":"2023-07-27T17:11:53.911+02:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Find out what a deductible or excess means for your home insurance, when you have to pay it and how much the cost can be."},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"What is home insurance excess?","subtitle":"If you have to make a claim on your home insurance policy, there are several possible scenarios. Depending on the circumstances, you may or may not have to pay an excess."},"backLink":{"textLink":{"url":"/en/individuals/insurance/insure-my-home","text":"Home Insurance"}},"date":"2023-07-24","readingTime":3},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What is an excess?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>An excess or deductible is a lump sum you have to pay yourself in the event of a claim. </span></span></span></p><p><span><span><span>Whether you have </span><a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-home/home-insurance-tenants\"><span>renters home insurance</span></a><span> or </span><a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-home/home-insurance-owners\"><span>homeowners home insurance</span></a><span>, when damage occurs in your home, it is essential that you take the right steps to settle the claim as soon as possible with your insurance company.</span></span></span></p>"}},{"componentType":"sectionTitle","title":"When should I pay and how much?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Property damage of less than €10,000 (not indexed) is subject to a €250 (not indexed) excess. This €250 is deducted from the amount of your compensation that covers the damage.</span></span></span></p>"}},{"componentType":"sectionTitle","title":"When am I exempt from paying the excess?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>If the damage exceeds €10,000 or there is personal injury, you do not have to pay an excess. </span></span></span></p>"}},{"componentType":"sectionTitle","title":"When am I eligible for a reduction of an excess?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>In a claim where the damage does not exceed 2,500 euros, you can have the repair work carried out by a repairer from our <strong>Repairs in-Kind service</strong>. This saves you the trouble of finding the right professionals, checking their quotes and following up the work. </span></span></span></p><p><span><span><span>If the repair is done with professionalism, you don&apos;t have to pay the bill. We pay the service provider directly.</span></span></span></p><p><span><span><span>If you opt for in-kind repairs, you only have to pay a lower excess. </span></span></span></p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/44384a1d8ba905c9/original/472_012-Waterschade-2-FR-V8-mp4.mp4","videoPreviewURLs":["https://assets.ing.com/m/44384a1d8ba905c9/1080p-472_012-Waterschade-2-FR-V8-mp4.mp4","https://assets.ing.com/m/44384a1d8ba905c9/480p-472_012-Waterschade-2-FR-V8-mp4.mp4","https://assets.ing.com/m/44384a1d8ba905c9/720p-472_012-Waterschade-2-FR-V8-mp4.mp4","https://assets.ing.com/m/44384a1d8ba905c9/mp4-472_012-Waterschade-2-FR-V8-mp4.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/44384a1d8ba905c9/mini-472_012-Waterschade-2-FR-V8-mp4.jpg","webimage":"https://assets.ing.com/m/44384a1d8ba905c9/webimage-472_012-Waterschade-2-FR-V8-mp4.jpg","thul":"https://assets.ing.com/m/44384a1d8ba905c9/thul-472_012-Waterschade-2-FR-V8-mp4.jpg"},"extension":["mp4"]}},{"componentType":"highlight","title":"Did you know?","richBody":{"value":"<p><span><span><span><span>You sometimes hear the terms home insurance and fire insurance used. In fact, these two terms refer to and cover the same thing.</span></span></span></span></p>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"What to do in case of damage to your home?","body":"Discover the video.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c06bd91d-ccc5-4376-9e78-73d30d03d389/home-insurance-after-claim-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/40145b799f88ef22/original/home-insurance-after-claim-1920.jpg","extension":"jpg"},"date":"2020-09-24","link":{"url":"/en/individuals/my-life/housing/declare-damage-home"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"The difference between home insurance and family insurance","body":"Home insurance and family insurance are not mutually exclusive. 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