{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting"},{"cards":[{"body":"The third-party liability cover is compulsory when taking out any car insurance and is a conditio sine qua non for driving safely. But what exactly does it cover? Follow our guide!","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-08-04","image":{"extension":"jpg","original":"https://assets.ing.com/m/1d7e3aa092aebc9/original/Carinsurance_Woman.jpg","transformBaseUrl":"https://assets.ing.com/transform/e9b061a0-a12e-448b-9bfc-889c9cc99408/Carinsurance_Woman","type":"image","width":814},"link":{"url":"/en/individuals/insurance/insure-my-car/third-party-liability-car-insurance"},"title":"What is third-party liability (RC) car insurance?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/283e551e1a232377/original/how-do-you-file-a-statement-of-claim-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/225e3054-51d7-4013-8450-0797f9bfb007/how-do-you-file-a-statement-of-claim-1920","type":"image","width":1920},"intro":"Suffered from any type of damage? We’re here to help.","link":{"url":"/en/individuals/insurance/notify-claim"},"title":"Make a claim"},{"body":"While the term bonus-malus is still widespread, it is no longer used at ING. We now speak of \"claim-free years\".","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-08-18","image":{"extension":"jpg","original":"https://assets.ing.com/m/25534a5c70973a60/original/Man-hugs-car-in-garage-showroom.jpg","transformBaseUrl":"https://assets.ing.com/transform/4d6fb0a6-f033-491b-b1a3-ac90db6c8708/Man-hugs-car-in-garage-showroom","type":"image","width":5130},"link":{"url":"/en/individuals/insurance/insure-my-car/bonus-malus"},"title":"What is the bonus-malus system?"},{"body":"The price of your car insurance depends on several characteristics. Which ones exactly and when you have to pay more or less, you can discover here.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-08-18","image":{"extension":"jpg","original":"https://assets.ing.com/m/ad3e6f2adbb8dc4/original/Close-up-rear-view-of-hands-on-car-head-rest.jpg","transformBaseUrl":"https://assets.ing.com/transform/2110ed7d-347a-4bbc-ab02-969ce8f24598/Close-up-rear-view-of-hands-on-car-head-rest","type":"image","width":5616},"link":{"url":"/fr/particuliers/assurer/assurer-ma-voiture/payer-son-assurance-auto-moins-cher"},"title":"Our tips to find cheap car insurance"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Discover the legal assistance cover of ING’s car insurance: the essential option that helps you when you need it the most…","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"The advantages of the legal assistance car insurance at ING"},{"componentType":"productFeatures","highlighted":false,"image":{"extension":"svg","original":"https://assets.ing.com/m/380728ebd7c15c0a/original/Autosalon_CarKey.svg","transformBaseUrl":"https://assets.ing.com/transform/c7417b77-aea2-4f69-9a55-773692cf41fc/Autosalon_CarKey","type":"image","width":1080},"items":[{"body":"You decide whether you wish to be assisted by your own lawyer or by the one offered by legal assistance.","title":"Free choice of lawyer"},{"body":"Up to a maximum of €6,200 for each claim suffered in Belgium, in cases where the party responsible for the accident is unable to pay.","title":"Compensation in case of insolvency"},{"body":"Even if there is no damage, you can count on legal assistance to accompany you to court.","title":"Legal expenses cover for criminal defence"}]},{"componentType":"highlight","richBody":{"value":"<p><span><span><span><span><span><span><span><span>egal assistance insurance for your car not only assists you in the event of personal injury or material damage following a road accident, but also in case of a dispute with a car dealer, when you’re contesting a fine for a traffic violation, or when an electric charging point has been incorrectly installed by the authorized installer.</span></span></span></span></span></span></span></span></p>"},"title":"Did you know?"},{"componentType":"cta","textLink":{"text":"Calculate my premium","url":"https://ebanking.ing.be/banking/mobile/insurance/car?EW=true"}},{"componentType":"sectionTitle","title":"Compare coverages"},{"componentType":"paragraph","richBody":{"value":"<table><tbody><tr><td><p><strong> </strong></p></td><td><p><a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-car/third-party-liability-car-insurance\"><strong>Civil liability</strong></a></p></td><td><p><strong>CL +<a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-car/mini-comprehensive-car-insurance\"> Mini-comprehensive</a></strong></p></td><td><p><strong>CL + <a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-car/comprehensive-car-insurance\">Fully comprehensive</a></strong></p></td></tr><tr><td style=\"vertical-align:top\"><p>Compulsary third-party insurance</p></td><td style=\"vertical-align:top\"><p>Yes</p></td><td style=\"vertical-align:top\"><p>No</p></td><td style=\"vertical-align:top\"><p>No</p></td></tr><tr><td style=\"vertical-align:top\"><p>Damage to third parties</p></td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td></tr><tr><td style=\"vertical-align:top\"><p>Service in the event of damage caused by an accident in Belgium</p></td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td></tr><tr><td style=\"vertical-align:top\"><p>BOB coverage if the driver is under the influence of alcohol</p></td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td></tr><tr><td style=\"vertical-align:top\"><p>Glass breakage</p></td><td style=\"vertical-align:top\"> </td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td></tr><tr><td style=\"vertical-align:top\"><p>Fire, damage by nature or animals</p></td><td style=\"vertical-align:top\"> </td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td></tr><tr><td style=\"vertical-align:top\"><p>Burglary, car theft</p></td><td style=\"vertical-align:top\"> </td><td style=\"vertical-align:top\"><p>✓</p></td><td style=\"vertical-align:top\"><p>✓</p></td></tr><tr><td style=\"vertical-align:top\"><p>Material damage to your own car and vandalism</p></td><td style=\"vertical-align:top\"> </td><td style=\"vertical-align:top\"> </td><td style=\"vertical-align:top\"><p>✓</p></td></tr></tbody></table>"}},{"componentType":"paragraph","richBody":{"value":"<ul><li>Not for professional use​</li><li>In order to benefit from the agreed cover, you must correctly state who the usual driver of the vehicle is​</li><li>Medical costs are only covered if you have <a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-car/driver-insurance\">driver insurance​</a></li><li>Damage to your own car caused by you is only covered by <a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-car/comprehensive-car-insurance\">comprehensive insurance</a>.​</li></ul><p>​A full description of this insurance can be found in the general terms and conditions (PDF) and the information document on the insurance product (PDF). Please read these documents before you subscribe.</p>"},"textLinks":[{"text":"General terms and conditions (PDF)","url":"https://assets.ing.com/m/7426787e428d8d8d/original/ING-car-insurance-EN.pdf"},{"text":"Information document on the insurance product (PDF)","url":"https://assets.ing.com/m/27fcfa27a3cc41b6/original/ING-car-insurance-product-information-document-EN.pdf"}],"title":"Insurance exclusions and limitations"},{"componentType":"sectionTitle","title":"Useful information"},{"componentType":"paragraph","richBody":{"value":"<ul><li>Online via <a href=\"https://ebanking.ing.be/banking/mobile/insurance/car?EW=true\">Home&apos;Bank</a> or our <a href=\"https://ebanking.ing.be/banking/mobile/insurance/car?EW=true\">App</a></li><li>At an <a href=\"https://www.ebanking.ing.be/banking/appointments/contact-me\">ING branch</a></li></ul><p><span><span><span><span><span><span><span><strong>Rate</strong></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>You’ll benefit from a tailor-made rate. Find out more about the <a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-car/car-insurance-price\">segmentation policy</a>.</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><strong>Term</strong></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>The term of your contract will be one year. The policy is automatically extended for a further period of one year on each annual due date, unless you cancel the insurance no later than three months before the expiry date.</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><strong>Do you have any comments or complaints?</strong></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><strong>Not entirely satisfied with the distribution of this product?</strong></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>Contact ING online via <a href=\"http://ing.be/complaints\">ing.be/complaints</a></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>Call ING on <a href=\"tel:+32 2 464 60 04\">+32 2 464 60 04</a></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><strong>Not entirely satisfied with your ING Car Insurance?​</strong></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>Contact NN online: <a href=\"mailto:car@nn.be\">mobility@nn.be</a>;​</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>Call NN: <a href=\"http://+32 2 407 70 00\">+32 2 407 70 00</a>;​</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>You can also send your complaint by post to NN Complaint Management, NN Non-life, PB 80100, 1070 Brussels.</span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><strong>Not satisfied with our response to your complaint about the distribution of this product?</strong></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>You can also contact the Insurance Ombudsman, Square de Meeûs/de Meeûssquare 35, 1000 Brussels, Belgium - Tel.: + 32 2 547 58 71 - Fax: + 32 2 547 59 75 - <a href=\"mailto:info@ombudsman-insurance.be\">info@ombudsman-insurance.be</a> - <a href=\"https://www.ombudsman-insurance.be/fr\">www.ombudsman-insurance.be</a></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><strong>About insurance and conflicts of interest:</strong> you can read the <a href=\"https://assets.ing.com/m/58ca999aee1d0105/GeneralInformationInsuranceEN.pdf\">general information about the insurance policies</a> and the description of the conflict of interest policy, including the benefits, of <a href=\"https://assets.ing.com/m/0cffaeb0dde5b9e4/BelangenconflictINGBelgieEN.pdf\">ING Belgium SA/NV</a> and of the <a data-type=\"external\" href=\"https://assets.ing.com/m/0c64135c0f45adec/original/BelangenconflictISSEN.pdf\">insurer</a>. This information can always be consulted at ing. be &gt; Charges and regulations &gt; <a href=\"https://www.ing.be/en/retail/daily-banking/current-accounts/charges-and-regulations\">Information and regulations</a> &gt; Insurance.</span></span></span></span></span></span></span></p>"},"title":"How do you apply for ING Car Insurance?"},{"componentType":"sectionTitle","title":"How do you get started?"},{"componentType":"applicationProcess","steps":{"stepList":[{"body":"Calculate the premium in a few steps.","title":"Simulate"},{"body":"Pleased? Fill in your demand within 5 minutes.","title":"Apply"},{"body":"You can expect an answer within 2 working days maximum.","title":"Receive"}]}},{"componentType":"cta","textLink":{"text":"Calculate your car insurance","url":"https://ebanking.ing.be/banking/mobile/insurance/car?EW=true"}},{"componentType":"sectionTitle","title":"Any questions? We're happy to answer them!"},{"accordionList":[{"richBody":{"value":"<p><span><span><span><span><span><span><span><span>The <strong>legal assistance car insurance</strong> is an optional cover that can be taken out as a supplement to your basic <a data-type=\"internal\" href=\"/en/individuals/insurance/insure-my-car/car-insurance\">car insurance</a>. It comes into play in the event of disputes relating to road traffic, be it in a conflict with a third party in the event of a road accident, in a contractual dispute with a professional vehicle seller or repairer, or if you are summoned to court.</span></span></span></span></span></span></span></span></p><p><span><span><span><strong><span><span><span><span><span>Good to know </span></span></span></span></span></strong></span></span></span></p><p><span><span><span><span><span><span><span><span>Legal assistance will always try to first and foremost reach an amicable settlement to the dispute, while ensuring that the policyholder&apos;s interests are respected. Setting out on a crusade to win a case can quickly become very costly, both in terms of money and time. Therefore, it’s always preferable to avoid legal proceedings and reach an agreement.</span></span></span></span></span></span></span></span></p>"},"title":"Why do I need legal assistance on car insurance?"},{"richBody":{"value":"<p><span><span><span><span><span><span><span><span>Legal assistance can compensate up to €50,000 per claim, with no excess. In case of a contractual dispute (with a garage owner, for example), the maximum amount of compensation is €9,000 per claim.</span></span></span></span></span></span></span></span></p>"},"title":"What is the maximum amount of compensation for legal assistance?"},{"richBody":{"value":"<p><span><span><span><span><span><span><span><span>Certain very specific cases are <strong>not covered by legal assistance:</strong></span></span></span></span></span></span></span></span></p><ul><li><span><span><span><span><span>Fines and settlements with the Public Prosecutor’s office, or costs relating to breath and blood tests.</span></span></span></span></span></li><li><span><span><span><span><span>Damage resulting from acts of terrorism.</span></span></span></span></span></li><li><span><span><span><span><span>When the damage amounts to less than or equal to €120, the costs and legal fees are not reimbursed. Before the Court of Cassation, the same applies to amounts of €1,200 or less.</span></span></span></span></span></li><li><span><span><span><span><span>If the insured is the perpetrator of the acts.</span></span></span></span></span></li></ul><p><span><span><span><span><span><span><span><span>You can consult all the restrictions relating to the legal assistance cover in the <strong>general terms and conditions.</strong></span></span></span></span></span></span></span></span></p><p> </p>"},"textLinks":[{"text":"General terms and conditions.","url":"https://assets.ing.com/m/7426787e428d8d8d/original/ING-car-insurance-EN.pdf"}],"title":"What is not covered by legal assistance?"},{"richBody":{"value":"<p><span><span><span><span><span>All drivers, namely:</span></span></span></span></span></p><ul><li><span><span><span><span><span>The policyholder</span></span></span></span></span></li><li><span><span><span><span><span>Any person with a driving license to whom you have lent the insured vehicle (your family, friends, etc.)</span></span></span></span></span></li></ul>"},"title":"Who is covered by legal assistance on car insurance?"},{"richBody":{"value":"<p>Managing your insurance policy is very easy with ING. Choose the policy that suits you best.</p><ul><li>In most cases, policy changes are made via the dynamic PDF forms available in Home&apos;Bank; however, some changes are made by contacting the insurer NN directly via e-mail or by post.</li><li>You can also call the NN Mobility Team on the ING number <a href=\"tel:+32 2 464 60 01\">+32 2 464 60 01</a> (Monday to Friday from 8 a.m. to 6 p.m.). The desired changes to your policy are registered immediately.</li></ul><p>You will always receive a written confirmation at your legal address or on your email address.</p>"},"title":"How can I adapt my car insurance?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Discover more about our different options"},{"cards":[{"body":"Comprehensive or omnium insurance is the car insurance option that offers maximum cover. It’s therefore particularly suitable for new cars or recent vehicles (less than 5 years old), whether second-hand or not.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-08-04","image":{"extension":"jpg","original":"https://assets.ing.com/m/7f6abbc609632fcc/original/Curly-haired-young-man-playfully-tries-to-lift-an-old-Fiat-Cinquecento-parked-in-the-street.jpg","transformBaseUrl":"https://assets.ing.com/transform/69144cc0-7117-4031-afc2-5973f8d865bc/Curly-haired-young-man-playfully-tries-to-lift-an-old-Fiat-Cinquecento-parked-in-the-street","type":"image","width":5616},"link":{"url":"/en/individuals/insurance/insure-my-car/comprehensive-car-insurance"},"title":"Understanding comprehensive car insurance"},{"body":"Mini-comprehensive or mini-omnium car insurance is optional and supplements your Third-Party Liability insurance, which is compulsory.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-07-17","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/12961d276c01535a/original/Young-girl-helps-father-wash-car-in-driveway.jpg","transformBaseUrl":"https://assets.ing.com/transform/68dbd4db-78da-432e-a1df-cd92b5faeaea/Young-girl-helps-father-wash-car-in-driveway","type":"image","width":6016},"link":{"url":"/en/individuals/insurance/insure-my-car/mini-comprehensive-car-insurance"},"title":"What is mini-comprehensive car insurance?"},{"body":"Driver's insurance is not compulsory, but it ensures that you can count on compensation as a driver even when you yourself are at fault in an accident.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-07-17","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/ab80c8ffd391821/original/Dog-seated-in-car-driver-seat.jpg","transformBaseUrl":"https://assets.ing.com/transform/c4ec4a21-be1a-4d1b-94b0-a5767eeba2ee/Dog-seated-in-car-driver-seat","type":"image","width":4096},"link":{"url":"/en/individuals/insurance/insure-my-car/driver-insurance"},"title":"The driver insurance option: what’s it really for?"},{"body":"Drive with peace of mind thanks to the roadside assistance option available with your ING Car insurance. Insurer: NN Non-Life","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-08-11","image":{"extension":"jpg","original":"https://assets.ing.com/m/2e7ad5d8fb0453a2/original/jeep.jpg","transformBaseUrl":"https://assets.ing.com/transform/9b2f67b8-9777-40af-8f1f-b1fbcb46ffa0/jeep","type":"image","width":814},"link":{"url":"/en/individuals/insurance/insure-my-car/option-roadside-assistance-belgium-and-abroad"},"title":"Roadside assistance option in Belgium and abroad"}],"componentType":"cards"}]},"hasMacro":false,"id":"e19d6774-25ed-411f-b6f5-ec734412f384","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal information"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"ING Car Insurance is offered to you, subject to acceptance, by:"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Insurance intermediary:</strong> ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via <a data-type=\"internal\" href=\"/en/individuals/services/get-in-touch\">ing.be/contact-us</a> – Insurance broker, registered with the FSMA under the number 0403.200.393.</p>"}},{"componentType":"paragraph","richBody":{"value":"<p><strong>Insurer:</strong> NN Non-life – VAT number BE 0801.866.930 RPR Brussels, located at Fonsnylaan 38, 1060 Brussels, under the supervision of the NBB accredited under code 2925 and authorised to take out insurance in Belgium on the basis of freedom of establishment in Belgium.<br />Belgian branch of Nationale-Nederlanden Schadeverzekering Maatschappij N.V., insurance company under Dutch law, under the supervision of the DNB and authorised under code number NBB 2925, with registered office at Prinses Beatrixlaan 35, 2595 AK &apos;s-Gravenhage, The Netherlands – Chamber of Commerce number 27023707.</p>"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Insuring my car","url":"/en/individuals/insurance/insure-my-car"}},"componentType":"productHeader","coreHeader":{"body":"It’s always only when it’s too late that we tell ourselves: ‘ah, if only I had known!’. Therefore, when it comes to disputes on the road, it’s best to be assisted by true professionals to make your life easier.\r\n\r\nDo you know, for example, how to obtain compensation from an opposing party if they are unable to pay? What you should do in the event of a hit-and-run? How to establish responsibility for the accident in which you were involved, or how to dispute the facts as described by the other party?  \r\n\r\nAsserting your rights without legal assistance can be a real obstacle course. With this essential additional ING car insurance cover, you’re on your way to peace of mind.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/25534a5c70973a60/original/Man-hugs-car-in-garage-showroom.jpg","transformBaseUrl":"https://assets.ing.com/transform/4d6fb0a6-f033-491b-b1a3-ac90db6c8708/Man-hugs-car-in-garage-showroom","type":"image","width":5130},"subtitle":"Keep your cool under any circumstances with the legal assistance of ING’s car insurance! | Insurer: NN Non-life.","title":"Legal assistance car insurance"}},"publishDate":"2025-04-29T12:01:28.901+02:00"}}