Electric stepsare slowly taking their place in the urban landscape, and not without good reason. Inexpensive and easy to transport, they can easily be combined with public transport.
However, despite good safety practice (wearing a helmet, fluorescent vest, etc.), accidents can still happen frequently, especially in dense traffic areas. A pavement or a pothole, for example, can be fatal.
ING and its insurance partner NN are offering you this "à la carte" electric step insurance to cover these risks and any damage caused.
"}},{"componentType":"sectionTitle","title":"Why take out the ING Bike Insurance for your electric step?"},{"componentType":"productFeatures","image":{"transformBaseUrl":"https://assets.ing.com/transform/c52fd74d-b471-4672-8ae9-3b96d1e1d4d3/Step-only-1200x1200","type":"image","width":1200,"original":"https://assets.ing.com/m/7e186f51f95e14cd/original/Step-only-1200x1200.png","extension":"png"},"highlighted":false,"items":[{"body":"Protect your step against theft and/or damage","title":"“A la carte” coverage"},{"body":"If you already have insurance with ING for another vehicle (bicycle, motorbike or car), we offer you an annual discount.","title":"15% \"mobility\" reduction"},{"body":"Breakdown assistance in Belgium is included as a standard feature in your electric step insurance, from 3 km from your home and at most 20 km beyond the border.","title":"24/7 breakdown assistance included!"}]},{"componentType":"sectionTitle","title":"Bike insurance: for which types of electric step?"},{"componentType":"paragraph","richBody":{"value":"ING Bike Insurance covers the following motorised vehicles: segway, hoverboard, unicycle, electric scooter, electric skateboard as long as the maximum speed is 25 km/h.
Electric steps with saddles and electric wheelchairs are not covered.
"},"alignedImage":{"position":"left","transformBaseUrl":"https://assets.ing.com/transform/4a6b2083-2f30-4cc7-b667-f4585bc9d903/square-motorized-engines","original":"https://assets.ing.com/m/3376570ca79c20ec/original/square-motorized-engines.png","extension":"png"}},{"componentType":"cta","textLink":{"url":"https://ebanking.ing.be/banking/mobile/insurance/bike?EW=true","text":"Log in to receive your personal price"}},{"componentType":"paragraph","richBody":{"value":"If you're not a customer yet, open first a bank account.
"}},{"componentType":"sectionTitle","title":"What does the ING Bike Insurance cover?"},{"componentType":"paragraph","richBody":{"value":"| City bike, racing bike, mountain bike, gravel bike, cargo bike | Motorised propulsion machine (scooter, unicycle, segway, etc.) | |
|---|---|---|
| Theft* | checked | checked |
| Damage to your bike* | checked | checked |
| Breakdown assistance 24/7** | checked | checked |
| Cyclist protection | checked Requires “Theft” and/or “Damage to your bike” insurance | |
| Passenger extension | checked Requires “Cyclist Protection” insurance |
* You can choose one of the two guarantees or both.
** Included in the “Theft” and/or “Damage to your bike” insurance, valid in Belgium (with the exception of a breakdown less than 3km from the insured’s home) and up to 20km beyond the border.
"}},{"componentType":"sectionTitle","title":"What the ING Bike Insurance does not cover"},{"componentType":"paragraph","richBody":{"value":"It is not compulsory to take out insurance for an electric step. However, it is advisable to take out insurance to cover damage to and theft of your electric step.
"}},{"title":"Do I have to pay a deductible in case of a claim?","richBody":{"value":"A deductible applies to the “damage to your bike” and “theft” coverage, which are part of the bike insurance. The deductible depends on the value of the insured item and varies between 50, 100, 150 and 200 euros. The deductible is always mentioned in the special terms and conditions of your policy.
"}},{"title":"What should I do if my electric step is stolen?","richBody":{"value":"In case of theft, but also in case of attempted theft, file a report with the police within 24 hours. Next, declare your loss, gather and forward all useful information: photos, invoices, etc.
"}},{"title":"What should I do in case of a step breakdown on the road?","richBody":{"value":"If your step breaks down (e.g. loss of the key, battery problem, etc.), you can contact the ING Assist'Line 24/7 on +32 2 725 15 00. We will send a repairman to your location. An on-site repair is not possible and you cannot go on? In that case, we will take you, the step, luggage and any passengers, to your home, destination or nearby a repair shop.
Note that this intervention is valid in Belgium (with the exception of a breakdown less than 3km from your home) and up to 20km beyond the border
"}},{"title":"What should I do if I want to make a claim?","richBody":{"value":"Report the incident as quickly as possible. You can do this online at myclaim.be, on the ING Assist'Line +32 2 725 15 00 or at myclaim@nn.be.
"}}]},{"componentType":"sectionTitle","title":"Useful information"},{"componentType":"paragraph","title":"Read these documents before taking out a bike insurance","richBody":{"value":"A full description of this insurance can be found in:
NN Non-life is a Dutch company subject to Belgian law for the sale of its bike insurance.
ING Bike Insurance is a comprehensive damage insurance for your bicycle or (motorized) mobility device, subject to Belgian law and intended for ING customers.
"}},{"componentType":"paragraph","title":"Who can take out ING Bike Insurance?","richBody":{"value":"ING Bike Insurance is intended for ING customers with a bike or (motorised) mobility device. This insurance can be taken out by natural persons aged 18 and over who have their primary residence in Belgium. Business use is permitted unless it concerns commercial transportation of goods or people, vehicle rental, business rental or courier services.
"}},{"componentType":"paragraph","title":"How do I subscribe to ING Bike Insurance?","richBody":{"value":"You benefit from a personalised rate. Find out more about: the segmentation policy (pdf)
The premium also includes taxes and fees.
"}},{"componentType":"paragraph","title":"Duration","richBody":{"value":"The term of your contract is one year. The policy is tacitly renewed for a further period of one year on each anniversary date, unless one of the parties terminates the insurance no later than three months before the expiry date, or if the insurance is validly terminated before that date.
"}},{"componentType":"paragraph","title":"Do you have any comments or complaints?","richBody":{"value":"Not entirely satisfied with the distribution of this product?
Are you not completely satisfied with your ING Bike Insurance?
Are you not satisfied with our response to your complaint? You can also contact the Insurance Ombudsman
ING Bike Insurance (a damage insurance) is subject to approval and is offered by:
Insurance intermediary: ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact – Insurance broker, registered with the FSMA under the number 0403.200.393.
Insurer: NN Non-life – VAT number BE 0801.866.930 RPR Brussels, located at Fonsnylaan 38, 1060 Brussels, under the supervision of the NBB accredited under code 2925 and authorised to take out insurance in Belgium on the basis of freedom of establishment in Belgium.
Belgian branch of Nationale-Nederlanden Schadeverzekering Maatschappij N.V., insurance company under Dutch law, under the supervision of the DNB and authorised under code number NBB 2925, with registered office at Prinses Beatrixlaan 35, 2595 AK 's-Gravenhage, The Netherlands – Chamber of Commerce number 27023707
ING Belgium SA/NV - Bank/Lender - Registered office: Avenue Marnix 24, B-1000 Brussels – Brussels - RPM/RPR – VAT: BE 0403.200.393 – BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789. Responsible publisher: Sali Salieski – Cours Saint-Michel 60, 1040 Brussels. 02/2024
"}}]}}}