{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"body":"Main rules to safeguard your personal data","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2024-01-31","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/6ddb13d19bf6f1f0/original/Two-friends-on-mobile-phones-in-home-office.jpg","transformBaseUrl":"https://assets.ing.com/transform/da55dcae-0e31-466a-9bad-7b4b8b91ae13/Two-friends-on-mobile-phones-in-home-office","type":"image","width":5700},"link":{"url":"/en/individuals/fraud-and-security/online-security/protect-your-data-online"},"title":"I protect my data"},{"body":"The right behaviour on the internet","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2023-04-05","image":{"altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","extension":"jpg","original":"https://assets.ing.com/m/20540ade750d0394/original/Father-and-his-two-children-sitting-at-a-table-looking-at-a-laptop.jpg","transformBaseUrl":"https://assets.ing.com/transform/94b5717f-ec98-4db4-927b-e4b2244f3b05/Father-and-his-two-children-sitting-at-a-table-looking-at-a-laptop","type":"image","width":5243},"link":{"url":"/en/individuals/fraud-and-security/online-security/surf-safely-and-securely"},"title":"I surf securely"}],"componentType":"cards"}]},"contentType":"onecms:editorialPage","flexPageMetadata":{"afmBanner":false,"description":"The advice of our experts for a secure smartphone","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>Living without a smartphone is unthinkable these days. But what to do when your smartphone is stolen? What can you do to protect your personal data? And what about banking on your smartphone: a good idea or not? Our experts are happy to help you with these questions (video in French). </p>"},"title":"Is my smartphone properly secured?","video":{"type":"video","originalUrl":"https://assets.ing.com/m/55b5f097583b31ce/original/Mon-smartphone-est-il-correctement-securise-Webinaire.mp4","videoPreviewURLs":["https://assets.ing.com/m/55b5f097583b31ce/1080p-Mon-smartphone-est-il-correctement-securise-Webinaire.mp4","https://assets.ing.com/m/55b5f097583b31ce/480p-Mon-smartphone-est-il-correctement-securise-Webinaire.mp4","https://assets.ing.com/m/55b5f097583b31ce/720p-Mon-smartphone-est-il-correctement-securise-Webinaire.mp4","https://assets.ing.com/m/55b5f097583b31ce/mp4-Mon-smartphone-est-il-correctement-securise-Webinaire.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/55b5f097583b31ce/mini-Mon-smartphone-est-il-correctement-securise-Webinaire.jpg","webimage":"https://assets.ing.com/m/55b5f097583b31ce/webimage-Mon-smartphone-est-il-correctement-securise-Webinaire.jpg","thul":"https://assets.ing.com/m/55b5f097583b31ce/thul-Mon-smartphone-est-il-correctement-securise-Webinaire.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"The ING QR code as protection against phishing"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>The ING QR code lets you log in to Home&apos;Bank or sign off on your transactions with extra protection in addition to your Card Reader: outsmart the scammers. Scammers will try to trick you, whereas the ING QR code screen on your smartphone will show what you&apos;re going to approve or sign off in. If something doesn&apos;t match up, stop. You may have just spotted a scam. </span></span></span></p>"},"textLinks":[{"text":"Not using the ING QR code yet?","url":"/en/individuals/daily-banking/ing-qr-code"},{"text":"Another protection is itsme®. Read why.","url":"/en/individuals/fraud-and-security/online-fraud/itsme-fraud-protection"}]},{"componentType":"sectionTitle","title":"Be smarter than a phisher... and use the Safeonweb app"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"The latest information on phishing always at your fingertips","url":"/en/individuals/fraud-and-security/online-fraud/safeonweb-mobile-app"},{"text":"Follow the free online safeonweb training and stop phishing","url":"/en/individuals/fraud-and-security/online-fraud/no-to-phishing"}]},{"componentType":"sectionTitle","title":"Two-step authentication: doubly protected online"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span>No doubt you already protect your online personal data and profiles with a long password. But what if this were to be cracked? It’s better to play it safe and opt for extra security. With two-step authentication (also known as authentication in two steps or two-factor authentication), you will have a solution that is more secure than just a password and your data will be better protected. It’s very simple, and what’s more it’s free!</span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"How does it work and how can you activate it?","url":"/en/individuals/fraud-and-security/online-security/two-steps-authentification"}]},{"componentType":"sectionTitle","title":"Virus that shares the contents of smartphones with cybercriminals"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span>The Centre for Cybersecurity Belgium (CCB) has </span></span></span><span><a href=\"https://cert.be/en/news/ccb-and-bipt-warn-against-tsunami-smishing-messages-after-fake-text-messages-were-sent-behalf\"><span><span><span><span><span>published a warning</span></span></span></span></span></a></span><span><span><span> about a new virus that infects Android phones. This virus spreads like lightning via your telephone contacts, so be careful.</span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"Tips to prevent your smartphone from becoming infected","url":"/en/individuals/fraud-and-security/online-security/virus-by-sms"}]},{"componentType":"sectionTitle","title":"WhatsApp: Do not let your account be hacked"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span>This technique for hacking WhatsApp accounts is not exactly new. However, it is causing a stir and is currently assuming worrying proportions. The good news is that it’s very easy to protect yourself against it.</span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"Find out how to prevent this form of hacking","url":"/en/individuals/fraud-and-security/online-security/two-factor-authentication-whatsapp"}]},{"componentType":"sectionTitle","title":"Lost your smartphone?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span>A smartphone contains a lot of personal data, such as phone numbers, text messages and access to social media accounts,etc. Before you panic, the first thing to do is to call your own number. You may hear your phone ringing somewhere. If your smartphone has in fact been stolen, it’s important to be prepared so that you can act quickly. </span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"Keep your personal data above water","url":"/en/individuals/fraud-and-security/online-security/lost-your-smartphone"}]},{"componentType":"sectionTitle","title":"Secure mobile banking on your smartphone"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span>Banking on your smartphone or tablet is very practical, of course. You should follow our guidelines to do it securely. This will keep you and your device fully protected against possible fraud or software malfunction.</span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"What can you do to protect yourself?","url":"/en/individuals/fraud-and-security/online-security/ing-banking-security"}]}]},"hasMacro":false,"id":"26334160-6f0f-4d07-96f4-93406596bfc9","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Online security","url":"/en/individuals/fraud-and-security/online-security"}},"componentType":"editorialHeader","coreHeader":{"subtitle":"Follow the advice of our experts to keep your smartphone secure.","title":"I protect my smartphone"},"date":"2023-09-25","readingTime":5},"publishDate":"2023-09-26T08:59:36.991+02:00"}}