Did you know that some online shops are fake sites created by cybercriminals? These sites are hard to recognise, because they copy the look and even sometimes use the name of well-known retailers. So how can you identify them? These tips may help:
You may be in the habit of shopping on https://www.zalando.com. If you find a site that claims to be Zalando and has the address http://store-zalandocom.com, don't trust it!
"}},{"componentType":"sectionTitle","title":"How can you shop securely online?"},{"componentType":"paragraph","richBody":{"value":"You're now able to spot fake websites if you visit them. Sounds good! But it's even better to avoid them. Follow these tips to shop securely online.
You can pay for your online purchases with any bank card (debit card or credit card).
"}},{"componentType":"highlight","title":"Good to know","richBody":{"value":"Most credit cards and even some debit cards have an insurance for online purchases.
"}},{"componentType":"paragraph","richBody":{"value":"Keep an eye on your bank card statements to spot suspicious transactions, especially after buying items online. If you want to contest a transaction, contact:
If you think you are victim of fraud, block the card in question by calling CARD STOP on 078 170 170 and then report the fraud at Worldline or the bank, depending on the card used. Sending a new ING card costs 9,99 euros.
"}},{"componentType":"sectionTitle","title":"What's next?"},{"componentType":"paragraph","richBody":{"value":"You're all set to make online purchases securely! But don't forget that it's also important to secure your devices, fixed and mobile.
"},"textLinks":[{"url":"/en/individuals/fraud-and-security/online-security","text":"Find all our tips on this subject on our \"Online security\" page."}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Victim of fraud?","body":"Contact us immediately, online or by phone. 24hrs a day, 7 days a week.","image":{"transformBaseUrl":"https://assets.ing.com/transform/6d7bf4a0-c5d2-4c25-8a2f-e65815bc3426/report-phishing-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/2522f8571c5a2e9/original/report-phishing-1920.jpg","extension":"jpg"},"date":"2024-05-06","link":{"url":"/en/individuals/fraud-and-security/online-fraud/report-fraud"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"I protect my smartphone","body":"A secured smartphone thanks to our advice","image":{"transformBaseUrl":"https://assets.ing.com/transform/7c835110-c540-4087-9b25-7ca93d1eba07/Close-up-of-two-people-holding-phones-at-a-table","type":"image","width":4032,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/6cbc2f1c018dff6/original/Close-up-of-two-people-holding-phones-at-a-table.jpg","extension":"jpg"},"date":"2023-04-05","link":{"url":"/en/individuals/fraud-and-security/online-security/smartphone-protection"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"I surf securely","body":"The right behaviour on the internet","image":{"transformBaseUrl":"https://assets.ing.com/transform/94b5717f-ec98-4db4-927b-e4b2244f3b05/Father-and-his-two-children-sitting-at-a-table-looking-at-a-laptop","type":"image","width":5243,"altTextEN":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/20540ade750d0394/original/Father-and-his-two-children-sitting-at-a-table-looking-at-a-laptop.jpg","extension":"jpg"},"date":"2023-04-05","link":{"url":"/en/individuals/fraud-and-security/online-security/surf-safely-and-securely"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"The ING QR Code","body":"A weapon against fraud","image":{"transformBaseUrl":"https://assets.ing.com/transform/cfac491f-ddba-4196-b2b2-7aa5c3514282/BOY-ON-RAILROAD-TRACKS","type":"image","width":2160,"original":"https://assets.ing.com/m/2cc5b0379d8265d6/original/BOY-ON-RAILROAD-TRACKS.jpg","extension":"jpg"},"date":"2023-10-10","link":{"url":"/en/individuals/daily-banking/ing-qr-code"}}]}]}}}