{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/6b856b80055fc0b7/original/Boy-on-sofa-looks-at-book-with-3d-glasses.jpg","transformBaseUrl":"https://assets.ing.com/transform/dba6e64f-5346-4c0a-baa4-1e4cadf225be/Boy-on-sofa-looks-at-book-with-3d-glasses","type":"image","width":6000},"intro":"Forewarned is forearmed","link":{"url":"/en/individuals/fraud-and-security/online-fraud"},"title":"All our tips on online fraud"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"tif","original":"https://assets.ing.com/m/1edabb64e179faea/original/Detail-of-a-blue-container.tif","transformBaseUrl":"https://assets.ing.com/transform/32e43c75-6b8f-4de3-accf-251b319c9f7e/Detail-of-a-blue-container","type":"image","width":5568},"intro":"Close the door to cybercriminals","link":{"url":"/en/individuals/fraud-and-security/online-security"},"title":"Your safety on the internet by following our advice"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/c611249a08ee553/original/Group-of-people-in-red-ponchos-watching-waterfalls-from-a-nearby-boat.jpg","transformBaseUrl":"https://assets.ing.com/transform/730835a4-78d8-49dd-98c4-be64ba1854fe/Group-of-people-in-red-ponchos-watching-waterfalls-from-a-nearby-boat","type":"image","width":4032},"intro":"Financial fraud and the protection of your data","link":{"url":"/en/business/news/secure-business"},"title":"Protecting my business"}],"componentType":"cards"}]},"contentType":"onecms:campaignPage","flexPageMetadata":{"afmBanner":false,"description":"Discover the basic online fraud prevention rules.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"highlight","richBody":{"value":"<p>Thank you! Your input will help us improve our communication.</p>"},"textLinks":[{"text":"Check the correct answers to the questions here","url":"/en/individuals/fraud-and-security/online-fraud/fraud-survey"}],"title":"Did you recently complete our fraud survey?"},{"componentType":"highlight","richBody":{"value":"<p><span><span><span><span><span><span><span>Discover THE weapon against phishing and share it with family and friends.</span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"To the Safeonweb training","url":"https://surfwithoutworries.safeonweb.be/en"}],"title":"NO to phishing!"},{"componentType":"sectionTitle","title":"Outsmart scammers with the ING QR Code"},{"componentType":"paragraph","richBody":{"value":"<p>With the ING QR Code you can log in to Home&apos;Bank or sign your transactions with an additional protection to your Card Reader: outsmart scammers. Scammers will try to trick you, whereas the ING QR Code will show clearly what you&apos;re going to approve or sign. If something doesn&apos;t match up, stop! You may have just spotted a scam. <a href=\"https://assets.ing.com/m/7adf8815aff5af7d/original/The-ING-QR-Code-a-weapon-against-fraud.mp4\">Learn more in this video</a></p>"},"textLinks":[{"text":"Log in and sign with the ING QR Code","url":"/en/individuals/daily-banking/ing-qr-code"},{"text":"Another protection is itsme®. Read why","url":"/en/individuals/fraud-and-security/online-fraud/itsme-fraud-protection"}]},{"componentType":"sectionTitle","title":"Beware of the web page ‘Choose your bank’!"},{"alignedImage":{"position":"left","extension":"png","original":"https://assets.ing.com/m/2b978a7a651281a6/original/download-url.png","transformBaseUrl":"https://assets.ing.com/transform/ab569196-de40-4e1a-a807-4b7b684fd311/download-url"},"componentType":"paragraph","richBody":{"value":"<p>Did you land on the ‘Choose your bank’ web page via a hyperlink in a text message or an email? Be very careful! It is extremely likely that this is a case of phishing. </p><p>Stop straight away! Never share the secret code of your bank or credit card with anyone. Send an email to <a href=\"mailto:phishing@ing.be \">phishing@ing.be </a>and include the suspicious text message or email as an attachment.</p>"}},{"componentType":"sectionTitle","title":"Basic online fraud prevention rules"},{"componentType":"paragraph","richBody":{"value":"<ul><li><strong>Never </strong>give the codes generated by your card reader to another person (on the phone or via e-mail or WhatsApp, etc.).</li><li>If you end up on an online banking site via a link in a message, <strong>stop</strong> immediately.</li><li>ING does not send text messages with clickable links – Never click on a link in an SMS that appears to be from ING.</li><li>Forward fraudulent text messages and e-mails that appear to be from ING to <a href=\"mailto:phishing@ing.be\">phishing@ing.be</a>.</li></ul>"}},{"componentType":"sectionTitle","title":"Have you been victim of online fraud?"},{"componentType":"paragraph","richBody":{"value":"<p>Have you received a fraudulent message claiming to be from ING? Please send it to us (<a href=\"mailto:phishing@ing.be\">phishing@ing.be</a>).</p><p>Have you noticed a suspicious transaction on your bank account? Please let us know immediately (<a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/report-fraud\">this is how you report fraud</a>).</p>"}},{"componentType":"sectionTitle","title":"The various types of online fraud"},{"componentType":"paragraph","richBody":{"value":"<p>Here are the most common types of online fraud which our clients may be confronted with.</p>"}},{"cards":[{"body":"Beware of false adverts! Watch our documentary.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2024-04-17","image":{"extension":"jpg","original":"https://assets.ing.com/m/3a3837e6124f8cde/original/investment-fraud-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/afcd56f7-d39a-472d-a6b8-5efdd67ba05f/investment-fraud-1920","type":"image","width":1920},"link":{"url":"/en/individuals/fraud-and-security/online-fraud/cryptomoney-investment-scam"},"title":"Investment fraud"},{"body":"ING does not call you to stop a fraud. We act first and then phone you.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2024-10-14","image":{"extension":"jpg","original":"https://assets.ing.com/m/15d36f251552dee7/original/fraudster-are-calling-faking-ING-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/b587648d-ca67-44a9-9278-de59fdc3c47b/fraudster-are-calling-faking-ING-1920","type":"image","width":1920},"link":{"url":"/en/individuals/fraud-and-security/online-fraud/fraud-by-phone"},"title":"When fraudsters pretend to be ING"},{"body":"as a protection against fraud? Stop! This is a scam.","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2024-06-25","image":{"extension":"jpg","original":"https://assets.ing.com/m/6790d5ed0db1677a/original/Safe-Account-Fraud-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/a57e6910-7961-4f6a-9d16-fb893f54b7d9/Safe-Account-Fraud-1920","type":"image","width":1920},"link":{"url":"/en/individuals/fraud-and-security/online-fraud/safe-account-fraud"},"title":"Transferring your money to a safe account..."},{"body":"Beware of tempting offers!","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2024-11-26","image":{"extension":"jpg","original":"https://assets.ing.com/m/7470939121afbb5d/original/Mid-adult-woman-looking-at-train-window.jpg","transformBaseUrl":"https://assets.ing.com/transform/bf679484-7946-4018-aab2-097500f5d6bf/Mid-adult-woman-looking-at-train-window","type":"image","width":4928},"link":{"url":"/en/individuals/fraud-and-security/online-fraud/unwanted-subscription"},"title":"Subscription fraud"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"Learn more about other types of fraud","url":"/en/individuals/fraud-and-security/online-fraud/fraudster-techniques"}]}]},"hasMacro":false,"id":"dd5f2934-f70f-4bed-8b86-3d4872e02e63","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Online fraud","url":"/en/individuals/fraud-and-security/online-fraud"}},"componentType":"campaignHeader","coreHeader":{"campaignTitle":{"primaryTitle":"Let’s stop online fraud"},"headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/1077b996a279aac/original/stop-online-fraud-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/7d6a4a27-6c8e-4659-933b-e5327a6357d1/stop-online-fraud-1920","type":"image","width":1920},"subtitle":"Report a fraud and discover the basic online fraud prevention rules."},"cta":{"componentType":"cta","textLink":{"text":"Victim of online fraud? Contact us immediately","url":"/en/individuals/fraud-and-security/online-fraud/report-fraud"}}},"publishDate":"2024-09-10T17:57:45.021+02:00"}}