{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"body":"And prevent fraud","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2022-07-01","image":{"extension":"jpg","original":"https://assets.ing.com/m/c59648cde654866/original/How-to-read-a-URL-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/953897ea-2089-40ed-99cc-25cd678783ca/How-to-read-a-URL-1920","type":"image","width":1920},"link":{"url":"/en/individuals/fraud-and-security/online-security/how-to-read-a-url"},"title":"How to read a URL"}],"componentType":"cards"}]},"contentType":"onecms:editorialPage","flexPageMetadata":{"afmBanner":false,"description":"You have just received a Whatsapp message from an unknown number, but you recognise the photo (friend, colleague, family).","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"How can fraudsters have information about my family or friends?"},{"componentType":"paragraph","richBody":{"value":"<ul><li>the profile photo from social media accounts is public information,</li><li>social media accounts that are not protected can be accessed freely,</li><li>reusing a password on multiple accounts is a risk if it is leaked</li></ul>"},"title":"There are many ways for fraudsters to get information on the internet:"},{"componentType":"sectionTitle","title":"Our advice to protect your private information"},{"componentType":"paragraph","richBody":{"value":"<ul><li>change the privacy settings in ALL your social media accounts to limit access exclusively to your friends</li><li>do not accept friendship requests without verifying the account. An empty account is a sign of fraud</li><li>activate 2-factor authentication on your online accounts</li><li>do not use the same password everywhere</li></ul>"}},{"componentType":"highlight","richBody":{"value":"<ul><li>Always be careful when someone asks for money by text message. </li><li>Call the person using the phone number that you normally use without saying so on WhatsApp. If it is an attempted fraud, you will get the real person on the phone.</li><li>This could also happen on other text messaging applications like Facebook Messenger. </li></ul>"},"title":"How to protect myself?"},{"componentType":"sectionTitle","title":"What should I do if I am victim of WhatsApp fraud?"},{"componentType":"paragraph","richBody":{"value":"<p><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/report-fraud\">Contact us immediately to report the fraud</a>.</p><p>Keep yourself informed about new types of scams on <a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud\">www.ing.be/fraud</a></p>"},"title":"If you have fallen victim to fraud or you think that you may have fallen victim to fraud:"}]},"hasMacro":false,"id":"205a2414-26c3-4c79-9984-7dd28784c44d","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Online fraud","url":"/en/individuals/fraud-and-security/online-fraud"}},"componentType":"editorialHeader","coreHeader":{"body":"Their phone number is different because their phone is broken. But they know things that only that person could know. So when they ask for help and money (they will pay you back obviously), you don’t have any doubts and agree to help.","subtitle":"You have just received a Whatsapp message from an unknown number, but you recognise the photo (friend, colleague, family).","title":"WhatsApp fraud: don’t transfer money to fake friends"},"date":"2023-08-14","readingTime":4},"publishDate":"2024-12-18T16:33:14.088+01:00"}}