{"type":"document","data":{"id":"d47a85b5-a4fc-4e1a-8b7d-f7497bff41b5","localeString":"en-GB","publishDate":"2024-07-30T15:41:26.300+02:00","contentType":"onecms:editorialPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Find information on all  techniques fraudsters use and learn how to protect yourself"},"mainHeaderZone":{"componentType":"editorialHeader","coreHeader":{"title":"Online fraud: the most common techniques and tips to protect yourself","subtitle":"Let’s stop online fraud. Discover the different types of online fraud and the basic rules for protecting yourself."},"backLink":{"textLink":{"url":"/en/individuals/fraud-and-security/online-fraud","text":"Online fraude"}},"date":"2024-06-25","readingTime":5},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p></p>"},"alignedImage":{"position":"top","transformBaseUrl":"https://assets.ing.com/transform/ffa8e493-52f5-4335-8455-cbd3b06b6e0d/Filipian-woman-painter","original":"https://assets.ing.com/m/6c2f7f07b887158e/original/Filipian-woman-painter.jpg","extension":"jpg"}},{"componentType":"sectionTitle","title":"The basic rules for combatting online fraud"},{"componentType":"highlight","richBody":{"value":"<ul><li>Never give the codes generated by your card reader to another person (on the phone or via e-mail or WhatsApp, etc.).<br /> </li><li>If you end up on an online banking site via a link in a message, stop immediately.<br /> </li><li>ING does not send text messages with clickable links. Never click on a link in an SMS that appears to be from ING.<br /> </li><li>Forward fraudulent text messages and e-mails that appear to be from ING to <a href=\"mailto:phishing@ing.be\">phishing@ing.be</a>.</li></ul>"}},{"componentType":"sectionTitle","title":"Are you a victim of online fraud?"},{"componentType":"highlight","richBody":{"value":"<ul><li>Did you receive a fraudulent message on behalf of ING? Send it to us (<a href=\"mailto:phishing@ing.be\">phishing@ing.be</a>).<br /> </li><li>Have you noticed a suspicious transaction in your bank account? Notify us immediately (<a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/report-fraud\">learn how to report fraud</a>).</li></ul>"}},{"componentType":"sectionTitle","title":"The different types of online fraud"},{"componentType":"paragraph","richBody":{"value":"<ul><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/recognize-phishing\">Phishing: How do you recognise online fraud? </a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/cryptomoney-investment-scam\">Investment fraud: beware of fake ads on social media</a> </li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/phishing-by-sms\">Smishing: Phishing by text message</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/use-card-safely\">Card fraud: use your card safely</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/fraud-by-phone\">Spoofing: fraudsters are calling, faking ING</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/safe-account-fraud\">Fraud with a safe account: Do not transfer your money to a &apos;safe&apos; account. This is a scam!</a> </li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/unwanted-subscription\">Beware of unwanted subscriptions following an online purchase</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/second-hand-fraud\">Fraud on second-hand sites: follow our advice</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/payment-request-via-whatsapp\">Payment fraud via WhatsApp</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/dating-fraud\">Dating fraud: protect your heart and your bank account </a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/money-mules\">A money mule: don’t let them trap you </a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/microsoft-fraud\">Microsoft fraud - don’t be taken in! </a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/card-phishing-by-letter\">Card phishing by letter: keep an eye on your letterbox</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/nigerian-fraud\">Nigerian fraud: Don&apos;t send money in order to receive more money</a></li><li><a data-type=\"internal\" href=\"/en/individuals/fraud-and-security/online-fraud/search-engine-fraud\">Search engine fraud: Always go directly to the log in page of your online bank by yourself</a></li></ul>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Learn to protect yourself","body":"Don't give fraudsters a chance","image":{"transformBaseUrl":"https://assets.ing.com/transform/b762dbec-069f-4f84-9402-25d1ba05742e/Large_MS-PPT_Web-Young-woman-in-sunglasses-riding-an-electric-bike-and-checking-her-phone","type":"image","width":1920,"original":"https://assets.ing.com/m/295e77da4d1dd5d6/original/Large_MS-PPT_Web-Young-woman-in-sunglasses-riding-an-electric-bike-and-checking-her-phone.jpg","extension":"jpg"},"date":"2023-04-05","link":{"url":"/en/individuals/fraud-and-security/online-fraud/fraud-what-you-can-do"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"How ING protects you","body":"Prevention and detection at ING","image":{"transformBaseUrl":"https://assets.ing.com/transform/c54d205b-5179-4bb9-8357-83651e39a3d1/Small-business-owner-in-Brussels-consults-with-vendor-in-back-room-of-retail-store","type":"image","width":5616,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/eb5f86f9a886020/original/Small-business-owner-in-Brussels-consults-with-vendor-in-back-room-of-retail-store.jpg","extension":"jpg"},"date":"2023-04-05","link":{"url":"/en/individuals/fraud-and-security/online-fraud/fraud-what-ing-does-for-you"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Victim of fraud?","intro":"Contact us, online or by phone, 24/7","image":{"transformBaseUrl":"https://assets.ing.com/transform/6d7bf4a0-c5d2-4c25-8a2f-e65815bc3426/report-phishing-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/2522f8571c5a2e9/original/report-phishing-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/fraud-and-security/online-fraud/report-fraud"}}]}]},"legalZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p></p>"}},{"componentType":"sectionTitle"}]}}}