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The security of your online transactions is very important to ING. That’s why we do everything we can to protect your financial transactions and your data. </p>"},"textLinks":[{"text":"Secured by ING","url":"/en/individuals/fraud-and-security/online-security/secured-by-ing"}]},{"componentType":"sectionTitle","title":"We make your mobile experience as secure as possible"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span>Banking applications are super convenient and easy to use. And yet, not everyone is all that comfortable with them. However, they guarantee a very high level of security and use the latest technologies to protect you against fraud.</span></span></span></span></span></span></p>"},"textLinks":[{"text":"Banking applications: What ING does for your security","url":"/en/individuals/fraud-and-security/online-security/ing-banking-security"}]},{"componentType":"sectionTitle","title":"ING stops the fraud for you"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span>ING does not ask you to intervene, but stops the fraud for you!<br />Have you received a phone call from someone claiming to work for ING, warning you about fraud involving your bank accounts and asking you to take security measures on your computer? Beware! You have probably fallen victim to <strong>spoofing</strong>, which is where scammers falsely assume the identity of your ING adviser.</span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"Fraud involving your accounts? ING will intervene first and then call you","url":"/en/individuals/fraud-and-security/online-fraud/fraud-by-phone"}]},{"componentType":"sectionTitle","title":"Recognise official ING phone numbers"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span>You have been contacted by ING and want to check the authenticity of the phone call or text message. </span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>To help you recognise official ING phone numbers, here is a list of the most important numbers.</span></span></span></span></span></span></span></p>"},"textLinks":[{"text":"Official ING phone numbers","url":"/en/individuals/fraud-and-security/online-fraud/ing-phone-numbers"}]},{"componentType":"sectionTitle","title":"Recognise official ING communications"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>ING’s customer communications are governed by specific rules. </span></span></span></p><p><span><span><span>To help you recognise official ING communications more easily, we explain the main rules for how we communicate.</span></span></span></p>"},"textLinks":[{"text":"Main rules for ING customer communication","url":"/en/individuals/fraud-and-security/online-security/ing-communications-rules"}]}]},"hasMacro":false,"id":"6fff2d04-e08c-47b2-ad5e-2e52d065d72b","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Online fraud","url":"/en/individuals/fraud-and-security/online-fraud"}},"componentType":"editorialHeader","coreHeader":{"body":"We constantly monitor for changes in the techniques used by crooks so that we can quickly detect and stop attempted fraud. Our teams follow up fraud cases, and our experts inform you regularly via our website at ing.be/fraud and through our social media channels.","subtitle":"Fighting online fraud is not something you do alone. ING takes a number of steps to protect you against possible attempted fraud.","title":"Together we are strong: What ING does to protect you against online fraud"},"date":"2023-04-05","readingTime":5},"publishDate":"2024-12-18T15:30:52.157+01:00"}}