{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/6b856b80055fc0b7/original/Boy-on-sofa-looks-at-book-with-3d-glasses.jpg","transformBaseUrl":"https://assets.ing.com/transform/dba6e64f-5346-4c0a-baa4-1e4cadf225be/Boy-on-sofa-looks-at-book-with-3d-glasses","type":"image","width":6000},"intro":"Forewarned is forearmed","link":{"url":"/en/individuals/fraud-and-security/online-fraud"},"title":"All our tips on online fraud"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"tif","original":"https://assets.ing.com/m/1edabb64e179faea/original/Detail-of-a-blue-container.tif","transformBaseUrl":"https://assets.ing.com/transform/32e43c75-6b8f-4de3-accf-251b319c9f7e/Detail-of-a-blue-container","type":"image","width":5568},"intro":"Close the door to cybercriminals","link":{"url":"/en/individuals/fraud-and-security/online-security"},"title":"Your safety on the internet by following our advice"}],"componentType":"cards"}]},"contentType":"onecms:editorialPage","flexPageMetadata":{"afmBanner":false,"description":"Discover the correct answers to our online fraud survey","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"alignedImage":{"position":"top","altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","altTextNL":"\"","extension":"jpg","original":"https://assets.ing.com/m/7144994033627b1/original/Two-colleagues-chat-and-smile-together-while-in-break-room-using-laptop.jpg","transformBaseUrl":"https://assets.ing.com/transform/0156daa0-117e-4265-be3f-c486bba30e6f/Two-colleagues-chat-and-smile-together-while-in-break-room-using-laptop"},"componentType":"paragraph","richBody":{"value":"<p></p>"}},{"componentType":"paragraph","richBody":{"value":"<p>Curious about the correct answers to our questions? Here they are:</p><p> </p>"}},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>The link does not go to an official website</strong></li></ul><p>Even if an unknown sender and spelling errors are also signs of a phishing message, the link is finally the best way to distinguish a real message from a fake one. Follow the short Safeonweb training and learn how to read a hyperlink. </p>"},"textLinks":[{"text":"To the Safeonweb training","url":"/en/individuals/fraud-and-security/online-fraud/no-to-phishing"}],"title":"What is the best way for recognizing a phishing message?"},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>[FR] ING info : Votre numéro de GSM a été modifé. Vous n&apos;avez rien demandé ? Appelez-nous le plus rapidement possible au +32 2 464 60 60</strong></li><li><strong>[NL] ING info: Je gsm-nummer werd succesvol verwijderd. Contacteer ons op +32 2 464 60 60 als je dit niet zelf deed of vroeg.</strong></li></ul><p>This message mentions an official ING phone number. In this case the phone number of our anti-fraud services. Always remember that we never include links in our text messages and that official e-mails from ING always link to our website ing.be. </p>"},"textLinks":[{"text":"ING communication rules","url":"/en/individuals/fraud-and-security/online-security/ing-communications-rules"}],"title":"What message is a genuine ING message?"},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>Microsoft will never call its users if they did not request for it</strong></li></ul>"},"textLinks":[{"text":"More information on Microsoft fraud","url":"/en/individuals/fraud-and-security/online-fraud/microsoft-fraud"}],"title":"Microsoft calls me because they identified a virus on my computer"},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>This is a scam</strong></li></ul>"},"textLinks":[{"text":"Beware of fake investments !","url":"/en/individuals/fraud-and-security/online-fraud/cryptomoney-investment-scam"}],"title":"I just watched a video on Facebook in which a famous Belgian promotes a very lucrative investment in crypto currencies"},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>Potentially fraudulent. Caution is needed.</strong></li></ul>"},"title":"An extraordinary investment that \"surprises the experts\" is:"},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>fraud</strong></li></ul>"},"textLinks":[{"text":"A payment request via WhatsApp? Be careful !","url":"/en/individuals/fraud-and-security/online-fraud/payment-request-via-whatsapp"}],"title":"A WhatsApp message starting with \"Hi! It's me, this is my new phone number. I need your help...\" is probably :"},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>request more information about a transaction that might be fraudulent</strong></li></ul>"},"title":"The ING anti-fraud team can contact me to:"},{"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>I contact ING to report that I am a victim of fraud</strong></li></ul>"},"textLinks":[{"text":"How to report a fraud?","url":"/en/individuals/fraud-and-security/online-fraud/report-fraud"}],"title":"I just discovered an irregular transaction in my ING Banking app. My first action is:"}]},"hasMacro":false,"id":"f8e650b6-b2b6-4d61-9774-e44fc1f050fa","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Online fraud","url":"/en/individuals/fraud-and-security/online-fraud"}},"componentType":"editorialHeader","coreHeader":{"body":"Did you recently fill out our online fraud survey? Thank you! Your input helps us to improve our communication.","title":"What about your online fraud knowledge?"},"date":"2024-03-25","readingTime":5},"publishDate":"2024-03-26T17:32:37.587+01:00"}}