{"type":"document","data":{"id":"7b075f5b-1eff-463a-8ee8-cb137ff52765","localeString":"en-GB","publishDate":"2026-02-12T14:52:16.020+01:00","contentType":"onecms:categoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Essential tips and measures to prevent fraud and ensure your online safety."},"mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"title":"Fraud and security","subtitle":"Follow our advice to protect yourself against fraudsters and cybercriminals"}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"All about online fraud and online security"},{"componentType":"paragraph","richBody":{"value":"<p>Surfing the internet is safe, if you know how to avoid traps.</p>"}},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"All our tips on online fraud","intro":"Forewarned is forearmed","image":{"transformBaseUrl":"https://assets.ing.com/transform/dba6e64f-5346-4c0a-baa4-1e4cadf225be/Boy-on-sofa-looks-at-book-with-3d-glasses","type":"image","width":6000,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/6b856b80055fc0b7/original/Boy-on-sofa-looks-at-book-with-3d-glasses.jpg","extension":"jpg"},"link":{"url":"/en/individuals/fraud-and-security/online-fraud"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Your safety on the internet by following our advice","intro":"Close the door to cybercriminals","image":{"transformBaseUrl":"https://assets.ing.com/transform/32e43c75-6b8f-4de3-accf-251b319c9f7e/Detail-of-a-blue-container","type":"image","width":5568,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/1edabb64e179faea/original/Detail-of-a-blue-container.tif","extension":"tif"},"link":{"url":"/en/individuals/fraud-and-security/online-security"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Protecting my business","intro":"Financial fraud and the protection of your data","image":{"transformBaseUrl":"https://assets.ing.com/transform/730835a4-78d8-49dd-98c4-be64ba1854fe/Group-of-people-in-red-ponchos-watching-waterfalls-from-a-nearby-boat","type":"image","width":4032,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/c611249a08ee553/original/Group-of-people-in-red-ponchos-watching-waterfalls-from-a-nearby-boat.jpg","extension":"jpg"},"link":{"url":"/en/business/news/secure-business"}}]},{"componentType":"sectionTitle","title":"On the front page"},{"componentType":"paragraph","richBody":{"value":"<p>Our experts scan the internet to inform you about new techniques used by scammers and cybercriminals.</p>"}},{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Beware of fake job offers","body":"The recruitment of money mules has reached a new level. Don't be tricked!","image":{"transformBaseUrl":"https://assets.ing.com/transform/fd7359c8-8f0d-4d05-b9a5-dd8aded8a73e/Hiring-cafe-2","type":"image","width":670,"original":"https://assets.ing.com/m/2fb3aef0760888f/original/Hiring-cafe-2.jpeg","extension":"jpeg"},"date":"2025-08-21","link":{"url":"/en/individuals/fraud-and-security/online-fraud/job-scam"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"When fraudsters pretend to be ING","body":"ING does not call you to stop a fraud. We act first and then phone you.","image":{"transformBaseUrl":"https://assets.ing.com/transform/b587648d-ca67-44a9-9278-de59fdc3c47b/fraudster-are-calling-faking-ING-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/15d36f251552dee7/original/fraudster-are-calling-faking-ING-1920.jpg","extension":"jpg"},"date":"2024-10-14","link":{"url":"/en/individuals/fraud-and-security/online-fraud/fraud-by-phone"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Investment fraud","body":"Beware of false adverts! Watch our documentary.","image":{"transformBaseUrl":"https://assets.ing.com/transform/afcd56f7-d39a-472d-a6b8-5efdd67ba05f/investment-fraud-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/3a3837e6124f8cde/original/investment-fraud-1920.jpg","extension":"jpg"},"date":"2024-04-17","link":{"url":"/en/individuals/fraud-and-security/online-fraud/cryptomoney-investment-scam"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"I protect my smartphone","body":"A secured smartphone thanks to our advice","image":{"transformBaseUrl":"https://assets.ing.com/transform/7c835110-c540-4087-9b25-7ca93d1eba07/Close-up-of-two-people-holding-phones-at-a-table","type":"image","width":4032,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/6cbc2f1c018dff6/original/Close-up-of-two-people-holding-phones-at-a-table.jpg","extension":"jpg"},"date":"2023-04-05","link":{"url":"/en/individuals/fraud-and-security/online-security/smartphone-protection"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Other sources of information"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Advice and warnings from federal government experts","intro":"Online security","image":{"transformBaseUrl":"https://assets.ing.com/transform/b4f26e6d-192a-4981-b0fd-756ab0087067/safe-on-web-app-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/2d7788372cca75a/original/safe-on-web-app-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/fraud-and-security/online-fraud/safeonweb-mobile-app"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Find all our advice in a video","intro":"Fraud and security","image":{"transformBaseUrl":"https://assets.ing.com/transform/5aa6eb46-26b1-4c60-996d-05c0d8e61864/Young-man-with-camera","type":"image","width":5616,"original":"https://assets.ing.com/m/8b4c787387fc161/original/Young-man-with-camera.jpg","extension":"jpg"},"link":{"url":"/en/individuals/fraud-and-security/fraud-and-security-videos"}}]}]},"freeHeaderZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Victim of fraud?","body":"Contact us immediately, online or by phone. 24hrs a day, 7 days a week.","image":{"transformBaseUrl":"https://assets.ing.com/transform/6d7bf4a0-c5d2-4c25-8a2f-e65815bc3426/report-phishing-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/2522f8571c5a2e9/original/report-phishing-1920.jpg","extension":"jpg"},"date":"2024-05-06","link":{"url":"/en/individuals/fraud-and-security/online-fraud/report-fraud"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Not sure it's ING on the line?","body":"With ‘Check the call’ in your ING Banking app and on ing.be, you can check every call quick as a flash.","image":{"transformBaseUrl":"https://assets.ing.com/transform/bbe52465-edbb-4390-aa47-fc00ba04c87e/2025-01-Branding-Campagne-Check-het-Gesprek-afb-2","type":"image","width":8192,"altTextNL":"dame gebruikt check het gesprek in ing app","original":"https://assets.ing.com/m/3a97dec49266f0a4/original/2025-01-Branding-Campagne-Check-het-Gesprek-afb-2.jpg","extension":"jpg"},"date":"2026-03-12","link":{"url":"/en/individuals/fraud-and-security/online-fraud/check-the-call"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"The ING QR Code","body":"A weapon against fraud","image":{"transformBaseUrl":"https://assets.ing.com/transform/cfac491f-ddba-4196-b2b2-7aa5c3514282/BOY-ON-RAILROAD-TRACKS","type":"image","width":2160,"original":"https://assets.ing.com/m/2cc5b0379d8265d6/original/BOY-ON-RAILROAD-TRACKS.jpg","extension":"jpg"},"date":"2023-10-10","link":{"url":"/en/individuals/daily-banking/ing-qr-code"}},{"componentType":"articleCard","cardType":"article","cardSize":"medium","title":"Our experts answer your questions","body":"A question about online fraud or security? Our experts have the answer!","image":{"transformBaseUrl":"https://assets.ing.com/transform/9a69dff8-3e22-4f04-b3b5-216fcfd94b4f/payment-account-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/7b2dd4ad338864bd/original/payment-account-1920.jpg","extension":"jpg"},"date":"2023-07-19","link":{"url":"/en/individuals/fraud-and-security/questions-and-answers"}}]}]},"legalZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>ING runs an extensive Responsible Disclosure program, where security professionals and anyone that joins the program are rewarded for responsibly reporting (potential) security issues in our systems. You can find more information <a href=\"https://ing.com/pages/security#reporting_vulnerabilities\">here</a>.</p>"}}]}}}