{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/61138ab1a559002a/original/ing-banking-app-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/b00ab196-8583-4fff-be5d-c47ab14e53f2/ing-banking-app-1920","type":"image","width":1920},"intro":"Used by 1.5 million customers and available on smartphone or tablet.","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the ING Banking app"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Want to do your banking over the internet? From home or anywhere else? Whenever it suits you? Do it with Home'Bank.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Home'Bank in a nutshell"},{"componentType":"productFeatures","highlighted":false,"image":{"altTextNL":"Card","extension":"svg","original":"https://assets.ing.com/m/4bfcbc460f40ca99/original/Debitcard.svg","transformBaseUrl":"https://assets.ing.com/transform/ab8045a6-3ac5-40dc-b821-c3e4fdd00507/Debitcard","type":"image","width":162},"items":[{"body":"Only you can access your accounts, using a high security connection. Which means all your transactions are protected.","title":"Full security"},{"body":"Home'Bank is completely free for holders of most ING accounts.","title":"Completely free"},{"body":"Banking online is easy thanks to an intuitive menu which you can customise to suit your needs.","title":"Simple & intuitive"},{"body":"Do all your banking transactions directly online, wherever and whenever it suits you.","title":"Quick and easy"}]},{"componentType":"sectionTitle","title":"Mobile login to Home'Bank in 3 steps"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/ae954c3db901de3/original/731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.mp4","videoPreviewURLs":["https://assets.ing.com/asset/05f8e764-cfef-4e17-beb4-8aaf2ad4fa56/480p/731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.mp4","https://assets.ing.com/asset/05f8e764-cfef-4e17-beb4-8aaf2ad4fa56/1080p/731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.mp4","https://assets.ing.com/asset/05f8e764-cfef-4e17-beb4-8aaf2ad4fa56/720p/731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.mp4","https://assets.ing.com/asset/05f8e764-cfef-4e17-beb4-8aaf2ad4fa56/mp4/731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/ae954c3db901de3/mini-731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.jpg","webimage":"https://assets.ing.com/m/ae954c3db901de3/webimage-731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.jpg","thul":"https://assets.ing.com/m/ae954c3db901de3/thul-731442-05-Log-in-to-Home-Bank-Business-Bank-ING-QR-Code-EN-1920-1080-SOUND.jpg"},"extension":["mp4"]}},{"componentType":"applicationProcess","steps":{"stepList":[{"body":"You'll find the button in the top right-hand corner of the screen.","title":"On ing.be, click on 'Log in'"},{"body":"Take your smartphone and open your ING Banking app. Tap the scanner icon at the bottom of the login screen of your app.","title":"Scan the QR code"},{"body":"After having scanned the QR code follow the steps in your ING Banking app on your smartphone.","title":"Confirm your log in"}],"title":"How do I log in to Home'Bank?"}},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"<p>No need to leave the house to apply for a loan, take out insurance, open an account or manage your investments. All of these transactions can be carried out perfectly well in <a href=\"https://ebanking.ing.be/login\">Home&apos;Bank</a>.</p><ul><li>See a clear summary of all your accounts, cards, loans, insurance policies, investments and savings plans with ING.</li><li>View a summary of your credit card transactions.</li><li>Receive and pay your bills directly thanks to <a data-type=\"internal\" href=\"/en/individuals/daily-banking/zoomit-pay-your-bills-online-business\">Zoomit</a>.</li><li>Apply instantly for accounts, cards, insurance, etc. using the links on each page.</li><li>Manage your <a data-type=\"internal\" href=\"/en/individuals/daily-banking/direct-debit-in-euro-sepa\">direct debits in euro (SEPA)</a> and <a data-type=\"internal\" href=\"/en/individuals/daily-banking/standing-order-in-euro-sepa\">standing orders in euro (SEPA)</a> and <a data-type=\"internal\" href=\"/en/individuals/daily-banking/sending-money-in-euro-sepa\">send money in euro (SEPA)</a> to multiple beneficiaries at the same time.</li><li>Set up and update your list of saved beneficiaries at the flick of a wrist.</li><li><a data-type=\"internal\" href=\"/en/individuals/daily-banking/change-limits-payments-accounts\">Take advantage of comfortable and secure transfer limits</a>, which you can also ask to change (increase or decrease) at any time through your ING branch.</li><li>Try our online calculators to calculate your insurance premiums before lodging an application. By logging in to Home&apos;Bank, many of your personal information is automatically prefilled, making it even easier to apply online or run a simulation.</li></ul>"},"title":"What can I do through Home'Bank?"},{"richBody":{"value":"<p>For customers who run a business, <a data-type=\"internal\" href=\"/en/business/payments/business-bank\">Business&apos;Bank</a> lets you keep your business and private accounts completely separate, while offering a wide range of options and services tailored to your business needs:</p><ul><li>create and manage multiple-signature payments</li><li>enjoy higher payment limits</li><li>manage mandates and open business accounts online</li><li>access personalised documents</li><li>easily link your accounting software thanks to CODA statements and and XML files.</li></ul>"},"title":"Is there also safe and secure digital banking for Business'Bank?"},{"richBody":{"value":"<p>In order to ensure maximum protection for your details while allowing you to navigate our sites efficiently, it is necessary to update your operating system and <strong>browser</strong> regularly.</p><p><strong>Supported internet browsers</strong></p><ul><li>Visit <a data-type=\"internal\" href=\"/en/individuals/daily-banking/supported-browsers\">supported-browsers</a></li></ul><p><strong>Supported operating systems for smartphones and tablets</strong></p><ul><li>iOS 15 and later</li><li>Android 12 or later</li></ul><p><strong>Supported browsers for smartphones and tablets</strong></p><ul><li>Safari</li><li>Google Chrome (latest version)</li><li>Default browser</li></ul>"},"title":"What operating systems and browsers support Home'Bank?"},{"richBody":{"value":"<p><a data-type=\"internal\" href=\"/en/individuals/services/branches\">You can find step-by-step guidance </a><a data-type=\"internal\" href=\"/en/individuals/services/videos-tutorials\">on our video help page</a>, covering the most important features. Prefer personal assistance? Visit a branch between 09:00 and 12:00,  no appointment needed. <a data-type=\"internal\" href=\"/en/individuals/services/branches\">Find the nearest branch here</a>.</p>"},"title":"How can I get help with using the ING Banking app or Home'Bank?"},{"richBody":{"value":"<p>Always log in to Home&apos;Bank through the home page of our ing.be website, by clicking on the “Log in” button on the top right corner. It may also help to delete the cookies from your browser and try again.</p><p>If you are minor (&lt;18y), declared legally incapable by a judge or you don&apos;t have an ING current or saving account then you may not have an active Home&apos;Bank subscription.</p><p>If the problem persists contact our help desk for assistance on +32 2 464 60 04. We are available from Monday to Friday, from 8am until 6pm.</p>"},"title":"What should I do when I'm having trouble logging in to Home'Bank?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Services and contact"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080},"intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"},{"cardSize":"medium","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"app QR code","altTextEN":"app QRR code EN","altTextFR":"app QRR code","altTextNL":"app QRR code","extension":"png","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806},"intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the app"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160},"intro":"Discover all the possibilities of the ING Banking app with these easy videos","link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's","title":"Videos"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/6c368d3243c21e12/original/Savings_goals-Tools_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/eb3d520a-f5ff-41a7-8cef-dfac9e47ec8e/Savings_goals-Tools_Outline","type":"image","width":32},"intro":"Start using Zoomit today","link":{"url":"https://ebanking.ing.be/banking/orders/zoomit"},"title":"The quick and easy way to pay your bills?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/339821fea45a86ed/original/Mobile-phone-Icon.png","transformBaseUrl":"https://assets.ing.com/transform/0b8569d9-0f4e-4c61-a84f-747c63743dcb/Mobile-phone-Icon","type":"image","width":200},"intro":"Download the ING Banking app","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Carry your bank in your pocket"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"More services and how to contact us","url":"/en/individuals/services"}]}]},"hasMacro":false,"id":"4253a0fa-10b6-494e-aa5b-23438da36d37","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal mentions"},{"componentType":"paragraph","richBody":{"value":"<p><strong>The Home&apos;Bank, Business&apos;Bank Services and ING Banking app</strong> are available to all Home&apos;Bank, Business&apos;Bank, ING Banking subscription holders (subject to acceptance by ING and mutual agreement).</p><p>The call charges and, if applicable, the charges for the use of data to access and to use the call via the ING Banking app shall be borne by the user.</p><p>All relevant information, such as the Home&apos;Bank, Business&apos;Bank Conditions, (annexed to ING’s General Regulations), the ING Banking Terms and Conditions, transaction fees, is available on <a data-type=\"internal\" href=\"/en/individuals\">www.ing.be</a>, at your ING branch and by telephone on <a href=\"tel:0032 2 464 60 04.\">+32 2 464 60 04</a>.</p>"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Daily banking","url":"/en/individuals/daily-banking"}},"componentType":"productHeader","coreHeader":{"body":"Access your accounts, check your balance, send money in euro (SEPA), pay bills, order new cards... With Home'Bank, you can access all your banking services online, free of charge via your computer. And you can make transactions easily and securely, anytime, anywhere. Home'Bank access is automatically included for all ING current and saving accounts.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/5d0f9f69de0e3d57/original/homebank-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/5d3f5036-bfeb-4351-bec0-c381c8adc3ba/homebank-1920","type":"image","width":1920},"subtitle":"Safe and online banking with Home’Bank.","title":"Home'Bank"},"cta":{"componentType":"cta","textLink":{"text":"Log in to Home'Bank","url":"https://ebanking.ing.be/login"}},"secondaryCta":{"textLink":{"text":"Discover how to log in and sign with the ING QR Code","url":"/en/individuals/daily-banking/ing-qr-code"}}},"publishDate":"2026-03-10T09:51:41.352+01:00"}}