{"type":"document","data":{"complementaryZone":{"flexComponents":[{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160},"intro":"Via app, chat or phone.","link":{"url":"/en/individuals/services/get-in-touch"},"title":"Contact ING"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/2856aac7b63d9793/original/paymentcard.svg","transformBaseUrl":"https://assets.ing.com/transform/236afa53-53a9-4ee1-909e-cb8e2363b93e/paymentcard","type":"image","width":160},"intro":"All services for debit and credit cards","link":{"url":"/en/individuals/services/service-section-open/my-cards---selection-page"},"title":"Cards"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080},"intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Do you own a credit card? Simplify your life with online expense statements accessible in Zoomit. Enjoy digital access through the ING Banking app and Home'Bank.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"All about online expenditure statements"},{"componentType":"productFeatures","highlighted":false,"image":{"extension":"png","original":"https://assets.ing.com/m/2ae264166448a779/original/Creditcards-BE.png","transformBaseUrl":"https://assets.ing.com/transform/eb5f86ef-a737-4290-99ba-c88d6da97255/Creditcards-BE","type":"image","width":445},"items":[{"body":"Online expenditure statements are easy to view from your computer. 24/7! You save time. You receive them once a month, at the monthly closure, in PDF format and you are informed by email when a new statement is available.","title":"Easy management"},{"body":"Only you have access to your expenditure statements via your highly secure connection to the ING Banking app or Home'Bank.","textLink":{"text":"Secured by ING","url":"/en/individuals/fraud-and-security/online-security/secured-by-ing"},"title":"Highly secure"},{"body":"Expenditure statements, month after month, pile up and can get lost! Consult your monthly statements, online, from the ING Banking app or Home'Bank","title":"Space saving"},{"body":"No need to print your monthly statements. You contribute to the preservation of the environment.","title":"Ecological management"}]},{"componentType":"sectionTitle","title":"Online expenditure statements of my Visa Classic, Mastercard Gold or Visa Gold credit card"},{"componentType":"paragraph","richBody":{"value":"<p><strong>View and download</strong><strong>.</strong><strong> </strong>Your Visa Classic, Mastercard Gold or Visa Gold credit card statements are <strong>stored securely</strong> online <strong>for 24 months</strong>. Go to Zoomit in the ING Banking app or Home’Bank!</p><p><strong>Manage</strong><strong>. </strong>Do you want to change the reception mode of expenditure statements for your Visa Classic, Mastercard Gold or Visa Gold credit card? You can do this online, in the ING Banking app and Home’Bank.</p><p><a href=\"https://ebanking.ing.be/login/?Target=https://ebanking.ing.be%2Fbanking%2Fcredit-card-e-statements\">Manage the reception mode of my credit card statements</a></p>"},"title":"Find out what you can do via the ING Banking app or Home'Bank, 24/7!","video":{"type":"video","originalUrl":"https://assets.ing.com/m/2e2a82fe7cbfbea7/original/730037-How-to-video-CC-estatements-EN-with.mp4","videoPreviewURLs":["https://assets.ing.com/m/2e2a82fe7cbfbea7/480p-730037-How-to-video-CC-estatements-EN-with.mp4","https://assets.ing.com/m/2e2a82fe7cbfbea7/720p-730037-How-to-video-CC-estatements-EN-with.mp4","https://assets.ing.com/m/2e2a82fe7cbfbea7/mp4-730037-How-to-video-CC-estatements-EN-with.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/2e2a82fe7cbfbea7/mini-730037-How-to-video-CC-estatements-EN-with.jpg","webimage":"https://assets.ing.com/m/2e2a82fe7cbfbea7/webimage-730037-How-to-video-CC-estatements-EN-with.jpg","thul":"https://assets.ing.com/m/2e2a82fe7cbfbea7/thul-730037-How-to-video-CC-estatements-EN-with.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"FAQ"},{"accordionList":[{"richBody":{"value":"<p>Visa Classic, Mastercard Gold or Visa Gold credit card monthly statements are available free of charge:</p><p><strong>- Online</strong></p><ul><li><strong>in the ING Banking app</strong> &gt; Payments &gt; Zoomit</li><li><strong>in Home’Bank</strong> &gt; Zoomit</li></ul><p><strong>- or in paper format,</strong> sent by post</p><p>If you receive your <strong>account statements</strong> electronically, your Visa Classic, Mastercard Gold or Visa Gold credit card expenditure statements are also available <strong>online, via Zoomit</strong>. Registration in Zoomit is automatic; you don&apos;t have to do anything!</p><p>If you still receive your <strong>credit card expenditure statements in paper format</strong>, you can <a href=\"https://ebanking.ing.be/login/?Target=https://ebanking.ing.be%2Fbanking%2Fcredit-card-e-statements\">manage the reception mode </a>of credit card statements and opt for the electronic version.</p><p> </p>"},"title":"Where can I find my Visa Classic, Mastercard Gold or Visa Gold credit card expenditure statements?"},{"richBody":{"value":"<p>Zoomit is a <strong>completely free</strong> online service for receiving invoices and other documents. It is integrated into the ING Banking app and Home&apos;Bank or Business&apos;Bank, no need to install or download an application.</p><p>Zoomit is <strong>the inbox for your Visa Classic, Mastercard Gold or Visa Gold</strong> <strong>credit card statements</strong> and each time a new statement is available, you receive an email notification.</p>"},"title":"What is Zoomit?"},{"richBody":{"value":"<p>Online statements of a Visa Classic, Mastercard Gold or Visa Gold credit card are available <strong>via Zoomit, in PDF version</strong> and can be downloaded.</p><p>Nothing changes for the payment of the amount due; it is automatically withdrawn from the current account.</p>"},"title":"How are the online expenditure statements of my Visa Classic, Mastercard Gold or Visa Gold credit card displayed?"},{"richBody":{"value":"<p>Each Visa Classic, Mastercard Gold or Visa Gold credit card holder has access to Zoomit and can consult the monthly statements <strong>of his own card</strong> there. However, he cannot consult the monthly statements of another credit card linked to the same account.</p><p> </p>"},"title":"Who can consult the expenditure statements of my Visa Classic, Mastercard Gold or Visa Gold credit card?"},{"richBody":{"value":"<p><span><span><span><span><span><span>Your credit card expenditure statements are stored <strong>securely online for 24 months</strong>.  You can easily consult and download them.</span></span></span></span></span></span></p>"},"title":"How long are online statements kept?"},{"richBody":{"value":"<p>For a <strong>Visa Classic, a Mastercard Gold or a Visa Gold credit card</strong>, a duplicate of an expenditure statement not available online or which has been sent by post, can be requested via the <a href=\"https://macarte.be/fr/home.html\">macarte.be</a> website.</p><p>For an <strong>ING Card credit card</strong>, you can request a duplicate by contacting ING Customer Service via <a href=\"https://www.ing.be/en/individuals/daily-banking/contact-ing-via-chat\">chat </a>, available 24/7 in the ING Banking app.</p>"},"title":"How do I request a duplicate of my monthly statement ?"},{"richBody":{"value":"<p>The delivery method of expenditure statements for a Visa Classic, a Mastercard Gold or a Visa Gold credit card can be <strong>changed online</strong>, in the ING Banking app or Home’bank, via the <a href=\"https://ebanking.ing.be/login/?Target=https://ebanking.ing.be%2Fbanking%2Fcredit-card-e-statements\">Manage reception mode of credit card statements</a> service.</p>"},"title":"How do I change the delivery method for expenditure statements of my Visa Classic, Mastercard Gold or Visa Gold credit card?"},{"richBody":{"value":"<p>Information relating to transactions carried out using your credit card is available on <a href=\"https://macarte.be/fr/home.html\">macarte.be</a>.</p><p>You will find in particular</p><ul><li>how to request a copy of your statement </li><li>how to dispute a purchase</li><li>how to recover a positive balance that has been credited to your card</li></ul><p> </p>"},"title":"A question related to my Visa Classic, Mastercard Gold or Visa Gold credit card spending?"},{"richBody":{"value":"<p><span><span><span><span><span><span>Whether the expenditure statement is <strong>electronic or on paper, its legal value is the same!</strong></span></span></span></span></span></span></p><p><span><span><span><span><span><span>Ditto for the duplicate: it’s an official copy of the original expenditure statement. It mentions the same information about operations carried out over a specific period. A <strong>duplicate</strong> expenditure statement has <strong>the same legal value as the original. Including if it is electronic.</strong></span></span></span></span></span></span></p>"},"title":"Legal value of the digital version"}],"componentType":"accordion"}]},"hasMacro":false,"id":"6c6483b6-3bd4-4975-a634-218642e1f5ce","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Daily Banking","url":"/en/individuals/daily-banking/account-pack-comparison-test"}},"componentType":"productHeader","coreHeader":{"body":"You have a Visa Classic, a Mastercard Gold or a Visa Gold credit card? Make life easier with the online expenditure statements available in Zoomit. Access digital in the ING Banking app and Home’Bank.\r\n\r\nManage how you want to receive your monthly statements.\r\n\r\nIf you are the holder of an ING Card credit card, look for the information related to the ING Card statements which are also available online.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/7c0e8c114ef1c0e4/original/721809-moredata.jpg","transformBaseUrl":"https://assets.ing.com/transform/9a8df0ae-1d02-4744-a52b-068b8ae944ce/721809-moredata","type":"image","width":600},"subtitle":"Easily view expenditure statements of a Visa Classic, a Mastercard Gold and a Visa Gold credit card.","title":"Visa Classic, Mastercard Gold and Visa Gold credit card: online expenditure statements via Zoomit"},"cta":{"componentType":"cta","textLink":{"text":"View my Visa Classic, Mastercard Gold or Visa Gold credit card statements","url":"https://ebanking.ing.be/banking/orders/zoomit"}},"secondaryCta":{"textLink":{"text":"Manage the reception mode of my Visa Classic, Mastercard Gold or Visa Gold credit card statements","url":"https://ebanking.ing.be/banking/credit-card-e-statements"}}},"publishDate":"2025-03-11T14:34:37.855+01:00"}}