Can you answer ‘yes’ to the questions below?
Perfect! Then you can change your current account pack! If you answered no to one of these questions, you are welcome to visit an ING branch to change your pack or to open a new current account pack here.
"}},{"title":"Which current account packs can I choose from?","richBody":{"value":"You can change between an ING Do Basic Pack, an ING Do More Pack and an ING Green Account. You can compare all our packs here.
"}},{"title":"What is the difference between a pack and a current account?","richBody":{"value":"
A pack contains a current account, but can also contain other services. When changing your pack, you don’t only change the type of current account you have, but you also get other services included in the pack.
"}},{"title":"When does my pack change?","richBody":{"value":"Many benefits included in your pack change the day after you change your pack. The fees related to your pack are only applied as of the following month. This means that you are still charged according to the fees of the pack you had at the beginning of the month for the full month in which you switch.
"}},{"title":"What happens when I change my pack?","richBody":{"value":"Every pack has services included in the pack. When you change your pack, we will change the services you have, we will change the services you have, like the type of current account, possible insurances included in your pack etc. We don’t close your current account though, you keep your same IBAN, debit card, pin code, transaction history, credit card if you have one, direct debits and standing orders.
"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Compare our Credit Cards","intro":"And find the one for you!","image":{"transformBaseUrl":"https://assets.ing.com/transform/0042fd03-f978-4445-8b73-1c4d8154a5eb/Man-on-staircase","type":"image","width":5921,"original":"https://assets.ing.com/m/d285fd0ac56ab5/original/Man-on-staircase.jpg","extension":"jpg"},"link":{"url":"/en/individuals/credit-cards/compare-credit-cards"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Compare our bank account packs","intro":"A current account with insurance and credit card included? Or just a simple bank account? The choice is yours!","image":{"transformBaseUrl":"https://assets.ing.com/transform/f24ea95f-cca0-496f-824c-ddefad22ce01/wallet-coins-debit-card-money-no-padding","type":"image","width":0,"original":"https://assets.ing.com/m/637ac3dbd94ade59/original/wallet-coins-debit-card-money-no-padding.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/compare-bank-accounts"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Grow your savings","intro":"Discover attractive interest rates on our new savings offers","image":{"transformBaseUrl":"https://assets.ing.com/transform/578b0fd1-d05c-46ea-973f-c77f5dff85fd/Foto-persoonlijke-landingspagina","type":"image","width":250,"original":"https://assets.ing.com/m/14b3c2115ab00676/original/Foto-persoonlijke-landingspagina.png","extension":"png"},"link":{"url":"/en/individuals/saving/compare-savings-accounts"}}]}]},"legalZone":{"flexComponents":[{"componentType":"paragraph","title":"Legal notice","richBody":{"value":"The ING Do Basic Pack contains the ING Lion Account. The Lion Account is a current account exclusively in euros for private individuals over the age of 18 who have full legal capacity and have an e-mail address. Online applications to open an account via ing.be are reserved solely for private individuals residing in Belgium at the time of application. Maximum two ING Lion Accounts per person. Maximum of two authorised account holders per ING Lion Account and no mandate holders allowed (the addition of a second account holder incurs a charge). If there are two account holders, each holder has the same administrative powers and signs alone for his or her transactions (including closure of the account). For de facto associations (in other words, those without legal personality), ING offers the ING Green Account through its branches.
The ING Lion Account is a current account that you manage online. It can be applied for at ing.be, via smartphone or via Home’Bank, and it is opened free of charge after signing the account opening document online or at an ING branch. All applications for an ING Lion Account are subject to approval by ING Belgium S.A./nv and by mutual agreement.
The Do Basic Pack is charged with a monthly fee of 1.90 euros. The second holder is charged 0.8 euros per month. The monthly fee does not apply if all account holders on the account are aged from 18 to 25. Subject to the applicable taxes.
The monthly fee for your Do Basic Pack will include 36 cash withdrawals in euros per debit card per year from any ATM in the SEPA zone. As of the 37th withdrawal, a 0.50 euro fee will be applied per withdrawal.
Fees are subject to change with prior notification.
The terms, conditions, rates for transactions and the Fee Information Document are available at www.ing.be, from all ING branches or by calling +32 2 464 60 04.
Please also read: Fee Information Document - ING Do Basic Pack (PDF)
The ING Do More Pack contains an ING Green account. The ING Green Account is a current account for adult individuals. It can be applied for in an ING branch or directly online (at ing.be), or by using the ING Home’Bank services, and can be opened upon signature of an account opening form at an ING branch or remotely in the case of online applications. Online applications to open an account (via ing.be) are reserved solely for legally competent private individuals residing in Belgium at the time of application and with an e-mail address. A maximum of two account holders per ING Green Account and no mandate holder can be authorized if an application is submitted online (via ing.be). Unless otherwise agreed, if there are two account holders, each holder has the same administrative powers and signs alone for his or her transactions (including closure of the account).
Pack with a monthly flat fee of 5.00 euros. A total of at least 700 euros deposited each month on the account results in a reduction of the monthly flat fee from 5.00 euros to 1.90 euros per month. This applies to every month in which the conditions are met. Deposits from an own ING private account are not considered for the discount.
To allow you to take the necessary measures, you will benefit exceptionally from the discounted monthly flat fee of 1.90 euros for the first two months after the opening of the package. Thereafter, you pay the monthly flat fee depending on whether you meet the condition of at least 700 euros of incoming transfers per month. ING will check on your account every month if this condition is met.
No monthly flat fee will be charged to the account if all holders are between 18 and 25 years old. Subject to the applicable taxes.
ING Do More Pack holders have the option to request a Visa Classic credit card that is free in the first year. This offer is only valid if this is the only and first credit card linked to the pack. Afterwards, the yearly fee of the Visa Classic credit card is charged. This yearly fee is 27 euros per year, or 10 euros per year when you’re younger than 26 years old. Your request to provide a credit card via ing.be is valid subject to acceptance by ING Belgium and does not bind you as long as you have not signed the ING Visa Classic contract.
ING has taken out insurance policies for its ING Visa Classic customers with
For details of the conditions, exclusions and limitations of the aforementioned insurance, please see the
General Terms and Conditions of your ING Visa Classic credit card (PDF) in any ING branch and at ing.be
Fees are subject to change with prior notification.
The ING Do More Pack also contains two insurances: Purchase Protection Insurance and Ticket Cancellation Insurance
ING has contracted insurances for its Do More Pack holders with:
Claims handling for the insurance policies included in the Do More Pack will be performed by:
You can find the full conditions, exclusions and limitations of the above insurances in the General Terms and Conditions Insurances (PDF) as well as the Insurance Product Information Document (PDF) at all ING branches and on ing.be.. The ING Green Account is also available without those insurances.
Any opening of an ING Do More Pack is subject to prior acceptance by ING Belgium SA/nv and mutual agreement. Terms and conditions of the ING Do More Pack (regulations, rates, Fee Information Document and additional information) are available at all ING branches, at ing.be or by phone on +32 2 464 60 04
Please read the following documents:
the Charges Applied to the Main Banking Services and Transactions for private use (PDF)
the list of authorized transactions for each co-holder (PDF)
the General information regarding accounts, digital channels and cards (PDF)
ING+ deals Belgium aim to provide customers with advantages in the form of discounts valid for purchases from its commercial partners. As part of the ING+ deals, ING in Belgium organises one or more time-limited Promotions each year. For each Promotion, ING in Belgium provides the list of participating commercial partners as well as the benefit(s) they are offering through its Home’Bank/ING Banking services. These benefits are guaranteed within the limits (terms and/or conditions) set out in the commercial partner’s offer. To participate, ING in Belgium customers must sign up for the Promotion on the «ING+ deals» page of ING in Belgium’s Home’Bank/ING Banking services. Before signing up for a Promotion, the Customer must provide details of an account into which all the discounts due in respect of the Promotions will be refunded. The Customer must be the holder or joint holder of this account, which must be an ING Lion Account or an ING Green Account with ING in Belgium.
This reference account will remain the same for any new Promotion organised by ING in Belgium. ING in Belgium will complete this refund in the first few banking days of the following month: > following the date of the Customer’s purchase as referred to in the Promotion, or if a right of renunciation/withdrawal to be exercised in respect of the commercial partner is applicable for the purchase made as referred to in the Promotion, > following the end date of the renunciation/withdrawal period defined by the terms and conditions of the commercial partners’ offers, provided you have not exercised this right of renunciation/withdrawal. If this right is exercised, the Customer automatically loses the right to have the discount refunded for the Promotion in question. The aforementioned period will in any case never exceed 45 calendar days from the date of the Customer’s purchase as referred to in the Promotion.
A Customer may sign up for a Promotion at any time during its validity period. If the Customer signs up for an ongoing Promotion, they will nevertheless benefit from all the advantages related to the Promotion in question throughout its duration, in accordance with the terms and/or conditions set out in the offer from the commercial partners and for all purchases, even if purchases were made before signing up for the Promotion. However, in order to benefit from the reduction offered on online purchases in connection with a Promotion (provided this option is offered in connection with the Promotion in question), the Customer must first log in to the «ING+ deals» page of ING in Belgium’s Home’Bank/ING Banking services and click on the offer of the commercial partner in question in order to be redirected to the website of the commercial partner in question.
ING OneView is an online service provided by ING, with the help of its technical partner Minna Technologies [Minna Tjänster Sverige AB, Kungstorget 7, 411 17 Gothenburg, Sweden]. The service is free of charge, accessible via the ING Banking app and Home’Bank. It is intended for the private use of individuals resident in Belgium, aged 18 or over, with full legal capacity and holding a current account for private use with ING. To provide the service, ING and Minna may process the following categories of personal data, for which your explicit consent will be requested: User, account and subscription data. The terms and conditions of use (ING’s General Regulations (including the General Terms and Conditions of the Home’Bank service), the ING Banking Regulations, General Terms and Conditions of ING OneView) and the ING confidentiality declaration are available on ing.be and in all ING branches.
ING Belgium NV/SA – Bank/Lender – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact – Insurance broker, registered with the FSMA under the number 0403.200.393.
"}}]}}}