The SEPA zone (Single Euro Payments Area) covers all the Member States of the European Union as well as Norway, Iceland, Liechtenstein, Switzerland, Monaco, Andorra and San Marino.
Any payment to a country that does not belong to the SEPA zone, or any non-euro payment within the SEPA zone is considered an international payment.
"},"textLinks":[{"url":"/en/individuals/daily-banking/sending-money-in-euro-sepa","text":"Need to make a payment in euros within the SEPA? Go for a European transfer."}]},{"title":"Who can make an international payment ?","richBody":{"value":"Are you an ING customer ? You can log into your secured Home’Bank channel (using your ING debit card, your ING Banking app, or the ItsMe app) in order to make an international payment.
"}},{"title":"An account number, one BIC, one click and it's settled !","richBody":{"value":"The BIC (Bank Identification Code) is a unique code used to identify any bank in the world. To carry out an international transfer, you need to enter the BIC of the beneficiary's bank on top of the beneficiary account number.
The execution of an international payment is in some specific cases subject to regulations applied in the country of destination. Do you want to learn more about it ? Here are some tips and tricks !
"}},{"title":"Executing an international transfer via Home'Bank or the ING Banking app. It's easy !","richBody":{"value":"b. ING Banking app: tap “Transfer” in your account overview. Then, on the transfer page, tap the icon on the top right to access international payments.
Is your payment urgent ? Very urgent? Not particularly urgent? You can choose the option that suits your needs the best:
(1) Depending on the reception time of your payment order.
(2) Can be subject to a specific pricing.
"}},{"title":"How can I cancel an international transfer?","richBody":{"value":"If the transfer has already been debited from your account, contact the beneficiary to request a refund. If you don't know the beneficiary, contact us via the service section. There is a charge for the service of requesting a reimbursement from the beneficiary bank.
"}},{"title":"What are the costs for an international transfer?","richBody":{"value":"The cost of an international transfer is made up of the following:
How the ING payment commission and correspondent bank fees are applied depends on the cost instruction given (BEN, SHA or OUR).
When all the details are filled in, a details of the transfer costs and the estimated exchange rate (if applicable) will be shown.
Details and calculation means of these costs are to be found in our pricing list.
"}}]},{"componentType":"cta","textLink":{"url":"https://ebanking.ing.be/login","text":"Log in"}},{"componentType":"sectionTitle","title":"Good to know !"},{"componentType":"paragraph","richBody":{"value":"You can also proceed to a currency exchange between two of your own accounts.
"}},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Need help understanding some of the terminology we use?","intro":"This page should help!","image":{"transformBaseUrl":"https://assets.ing.com/transform/af9db620-4d21-4666-959a-fc9622c4f661/cat-relaxing-books","type":"image","width":0,"original":"https://assets.ing.com/m/3be9a8fa66748c49/original/cat-relaxing-books.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/lexicontrans"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Didn't find what you were looking for?","intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080,"original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Download the app","intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","image":{"transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806,"altTextEN":"app QRR code EN","altTextNL":"app QRR code","altTextFR":"app QRR code","altTextDE":"app QR code","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","extension":"png"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Videos","intro":"Discover all the possibilities of the ING Banking app with these easy videos","image":{"transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160,"original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","extension":"svg"},"link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's"},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Contact ING","intro":"Via app, chat or phone.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160,"original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","extension":"jpg"},"link":{"url":"/en/individuals/services/get-in-touch"}}]}]}}}