Discover here how to install the ING banking app and access your accounts online whenever you wish.
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"}},{"title":"Is banking from home safe and secure?","richBody":{"value":"ING Banking app's and Home'Bank guarantee a very high level of security and use the latest technologies to protect you from fraud. For more information click here
"}},{"title":"Which type of services can I do banking from home?","richBody":{"value":"ING is continuously improving and expanding the list of services in the ING Banking-app or Home'Bank. There are more than a 100 services already available: from managing your cards and daily banking needs to getting in touch with ING through chat. All available at the bottom right of your ING Banking app under "Services".
"}},{"title":"Can I contact customer support for online banking issues?","richBody":{"value":"Need a hand? Chat with us in the app. It's fast, secure and discrete! If you need more support, we’ll connect you with a colleague. Curious how this works? Read more here
"}}]},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Didn't find what you were looking for?","intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080,"original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Download the app","intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","image":{"transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806,"altTextEN":"app QRR code EN","altTextNL":"app QRR code","altTextFR":"app QRR code","altTextDE":"app QR code","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","extension":"png"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Videos","intro":"Discover all the possibilities of the ING Banking app with these easy videos","image":{"transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160,"original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","extension":"svg"},"link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's"}]},{"componentType":"paragraph","richBody":{"value":""},"textLinks":[{"url":"/en/individuals/services","text":"More services and how to contact us"}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Chat with us directly from the ING Banking app. Ida, ING's digital assistant, is always there to help!","intro":"It's fast and secure!","image":{"transformBaseUrl":"https://assets.ing.com/transform/cdf7a63d-d02f-44e6-9d1f-24e5d6540585/721491-656x368-EN","type":"image","width":656,"original":"https://assets.ing.com/m/7042f8761154efb9/original/721491-656x368-EN.png","extension":"png"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Information not found?","intro":"Contact us directly via the app!","image":{"transformBaseUrl":"https://assets.ing.com/transform/2c7a8b9e-005b-494c-8b84-c4bf8466a8cb/YOUNG-MAN-USING-MOBILE-PHONE-IN-BATHROOM","type":"image","width":6000,"original":"https://assets.ing.com/m/7e57271302d4a632/original/YOUNG-MAN-USING-MOBILE-PHONE-IN-BATHROOM.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Smart shopping?","intro":"Discover the ING+ deals and our partner brands!","image":{"transformBaseUrl":"https://assets.ing.com/transform/a59c9d66-4696-4d08-9b52-2cc24847e24c/ing-plus-deals-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/34b0f860906955e7/original/ing-plus-deals-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/ing-plus-deals"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Contact ING","intro":"Via app, chat or phone.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160,"original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","extension":"jpg"},"link":{"url":"/en/individuals/services/get-in-touch"}}]}]},"legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal mentions"},{"componentType":"paragraph","richBody":{"value":"Access to Home’Bank, Business’Bank and ING Banking services is free of charge (except for any fees charged by your telecommunications operator and fees related to certain transactions, e.g. international bank transfers) for all customers with a Home’Bank, Business’Bank and ING Banking subscription (subject to approval by ING and mutual agreement). Telephone communication costs and, where applicable, costs associated with the use of electronic communication networks to access and use the call via the app feature are the responsibility of the user. The terms and conditions of the Home’Bank, Business’Bank, ING Banking services (appended to ING’s General Regulations), general terms and conditions of ING Banking, rates for transactions and any other additional information, are available at www.ing.be, in your ING branch and by phone on+32 2 464 60 04.
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