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The holder of a bank account or accounts can also request the settlement of the former payment account.
The holder of a bank account or accounts can choose from the following options as part of the bank switching service:
In theory, this is covered by the bank switching service (see "payment order").
However, if you wish, you can make the switch yourself by communicating the number of your ING current account to your employer or payment agency.
"}},{"title":"Will I have any administration to do?","richBody":{"value":"No. The new bank will implement the bank switching service and get in contact with the former bank.
"}},{"title":"What is a ‘payment order’?","richBody":{"value":"In the context of bank switching, this refers to payment orders that have to be executed on the former payment account and that belong to one of the categories listed below:
The account holder may enter the bank switching date on the request form. This bank switching date falls at the earliest on the tenth (10th) bank working day and at the latest one (1) month after the starting date after the date on which the new bank receives the request form duly completed and signed by the holder of the bank account(s).
"}},{"title":"Will my payments be interrupted?","richBody":{"value":"Payments will be transferred on the date you have chosen. There will therefore be no interruptions to your payments.
"},"textLinks":[{"url":"https://assets.ing.com/m/b0387f77aa6059f9/Switching-Regulation-EN.pdf","text":"I want to know more."}]},{"title":"How can I make ING my main bank from the ING Banking app?","richBody":{"value":"
From the "Overview" tab, tap "Services" at the bottom right of your screen. Then select the "Payments & Cash" option in the "Self-service" menu. Choose "Make ING your main bank" and follow the various steps.
"}}]},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Any questions?","intro":"Find out more!","image":{"transformBaseUrl":"https://assets.ing.com/transform/20f1c7c4-c7c1-4be5-a1b1-095f57a89efc/Pencil-bubble_Outline_RGB","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/4881bcedb44bebe7/original/Pencil-bubble_Outline_RGB.png","extension":"png"},"link":{"url":"/en/business/services"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"ING customer benefits","intro":"As a customer, you have access to many competitions and benefits","image":{"transformBaseUrl":"https://assets.ing.com/transform/502c33f0-44d3-4511-b103-205e88ae8b12/Advantages-for-ING-Customers-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/3169c9477d0de93f/original/Advantages-for-ING-Customers-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/news/football-music-art/ing-customers-benefits"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Download the ING Banking app","intro":"Used by 1.5 million customers and available on smartphone or tablet.","image":{"transformBaseUrl":"https://assets.ing.com/transform/b00ab196-8583-4fff-be5d-c47ab14e53f2/ing-banking-app-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/61138ab1a559002a/original/ing-banking-app-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Need a basic bank account?","intro":"Opt for the ING Do Basic pack for all your day-to-day banking needs.","image":{"transformBaseUrl":"https://assets.ing.com/transform/dffd393e-3d20-4705-8bab-7d864e1247eb/Small_business_owner_in_Brussels_smiles_while_at_desk_with_table-low-res","type":"image","width":1024,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/16d4fca0f496ec6e/original/Small_business_owner_in_Brussels_smiles_while_at_desk_with_table-low-res.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/online-bank-account"}}]}]}}}