{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/3169c9477d0de93f/original/Advantages-for-ING-Customers-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/502c33f0-44d3-4511-b103-205e88ae8b12/Advantages-for-ING-Customers-1920","type":"image","width":1920},"intro":"As a customer, you have access to many competitions and benefits","link":{"url":"/en/individuals/news/football-music-art/ing-customers-benefits"},"title":"ING customer benefits"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/61138ab1a559002a/original/ing-banking-app-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/b00ab196-8583-4fff-be5d-c47ab14e53f2/ing-banking-app-1920","type":"image","width":1920},"intro":"Used by 1.5 million customers and available on smartphone or tablet.","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the ING Banking app"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/16d4fca0f496ec6e/original/Small_business_owner_in_Brussels_smiles_while_at_desk_with_table-low-res.jpg","transformBaseUrl":"https://assets.ing.com/transform/dffd393e-3d20-4705-8bab-7d864e1247eb/Small_business_owner_in_Brussels_smiles_while_at_desk_with_table-low-res","type":"image","width":1024},"intro":"Opt for the ING Do Basic pack for all your day-to-day banking needs.","link":{},"title":"Need a basic bank account?"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Make ING your main bank effortlessly with our free interbank mobility service. Transfer your direct debits, standing orders, and balance seamlessly. Apply online today!","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Why choose the interbank mobility service?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"With just one request, the interbank mobility service takes care of 3 formalities for you:"},{"componentType":"productFeatures","highlighted":false,"image":{"altTextNL":"Card","extension":"svg","original":"https://assets.ing.com/m/4bfcbc460f40ca99/original/Debitcard.svg","transformBaseUrl":"https://assets.ing.com/transform/ab8045a6-3ac5-40dc-b821-c3e4fdd00507/Debitcard","type":"image","width":162},"items":[{"body":"From your old current account to your new ING Current Account.","title":"Transfer your direct debits and standing orders"},{"body":"Such as your employer, family allowances, pension service, etc.","title":"Inform your payment organisations of your account change"},{"body":"And close your old account, if you wish.","title":"Transfer the balance to your ING Current Account"}]},{"componentType":"sectionTitle","title":"Check out all the advantages offered by ING"},{"alignedImage":{"position":"left","extension":"png","original":"https://assets.ing.com/m/6352c8d70f2ec47d/original/Payments-and-cards.png","transformBaseUrl":"https://assets.ing.com/transform/78ba0d50-4138-4bf7-a188-8f78d7ee0341/Payments-and-cards"},"componentType":"paragraph","richBody":{"value":"<p><strong><span><span><span>Free instant payments </span></span></span></strong></p><p><span><span><span>Pay your beneficiaries in just a few seconds across the entire euro area (SEPA), free of charge. </span></span></span></p><p><strong><span><span><span>Apple Pay </span></span></span></strong></p><p><span><span><span>Pay in a flash with your iPhone or Apple Watch! </span></span></span></p><p><strong><span><span><span>Money-saving opportunities</span></span></span></strong></p><p><span><span><span>Enjoy discounts from major brands through ING+ deals, our cashback program. Also, explore ING OneView, our service that helps you manage your budget and monthly subscriptions.</span></span></span></p><p><strong><span><span><span>Chat support available 24/7 </span></span></span></strong></p><p><span><span><span>Have a question? Ask anytime, day or night, via the Chat feature in our ING Banking app.. </span></span></span></p><p><strong><span><span><span>Exclusive competitions </span></span></span></strong></p><p><span><span><span>Win tickets for the Belgian Red Devils games or for unforgettable concerts.</span></span></span></p>"}},{"componentType":"sectionTitle","title":"How do I make ING my main bank ?"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Apply directly online"},{"body":"If you are applying for a current account for two account holders, print the form, sign it and send it by email to bankmobility@ing.be.","title":"Sign the convenient online form"},{"body":"The change will be made on the date of your choice.","title":"ING is now your main bank!"}]}},{"componentType":"cta","textLink":{"text":"Make ING my main bank","url":"https://ebanking.ing.be/banking/switch-banks"}},{"componentType":"sectionTitle","title":"FAQ"},{"accordionList":[{"richBody":{"value":"<p>Using the bank switching service, the holder of a bank account or accounts can <strong>transfer their payment orders</strong>, which are executed on the former payment account, <strong>to the new payment account</strong>.</p><p>The holder of a bank account or accounts <strong>can also request the settlement of the former payment account</strong>.</p><p><strong>The holder of </strong>a bank account or accounts <strong>can choose from the following options</strong> as part of the bank switching service:</p><ul><li>the transfer of all payment orders.</li><li>the transfer of all payment orders and the settlement of the former payment account.</li><li>the provision of information to creditors of direct debits in euro (SEPA) and/or payers of recurring incoming money transfers in euro (SEPA).</li><li>the settlement of the former payment account (without transferring the payment orders).</li></ul>"},"title":"What does the bank switching service include?"},{"richBody":{"value":"<p><strong>In theory, this is covered by the bank switching service (see &quot;payment order&quot;).</strong></p><p>However, if you wish, you can make the switch yourself by communicating the number of your ING current account to your employer or payment agency.</p><p><a href=\"https://ebanking.ing.be/banking/accounts/salary-domiciliation\">You can also use this form</a>.</p>"},"title":"Should I transfer my income to ING?"},{"richBody":{"value":"<p>No. The new bank will implement the bank switching service and get in contact with the former bank.</p>"},"title":"Will I have any administration to do?"},{"richBody":{"value":"<p>In the context of bank switching, this refers to payment orders that have to be executed on the former payment account and that belong to one of the categories listed below:</p><ul><li>active direct debits in euro (SEPA) for which at least one effective direct debit has been executed within the last thirteen months before the starting date.</li><li>standing payment orders.</li><li>sending money in euro (SEPA) set up for a future execution date.</li><li>recurring incoming money transfers in euro (SEPA): i.e. transfers that meet one of the following criteria within the last thirteen months before the starting date:<ul><li>the reference in the money transfer begins with /A/, /B/ or /C/; or</li><li>at least six money transfers, effected by the same payer, within the last thirteen months before the starting date, except for transfers from a current account in the account holder’s name.</li></ul></li></ul>"},"title":"What is a ‘payment order’?"},{"richBody":{"value":"<p>The <strong>account holder may enter the bank switching date</strong> on the request form. This bank switching date falls at the earliest on the tenth (10th) bank working day and at the latest one (1) month after the starting date after the date on which the new bank receives the request form duly completed and signed by the holder of the bank account(s).</p>"},"title":"How long does it take to switch banks?"},{"richBody":{"value":"<p>Payments will be transferred on the date you have chosen. There will therefore be no interruptions to your payments.</p><p> </p>"},"textLinks":[{"text":"I want to know more.","url":"https://assets.ing.com/m/b0387f77aa6059f9/Switching-Regulation-EN.pdf"}],"title":"Will my payments be interrupted?"},{"richBody":{"value":"<p>From the &quot;Overview&quot; tab, tap &quot;Services&quot; at the bottom right of your screen. Then select the &quot;Payments &amp; Cash&quot; option in the &quot;Self-service&quot; menu. Choose &quot;Make ING your main bank&quot; and follow the various steps.</p>"},"title":"How can I make ING my main bank from the ING Banking app?"}],"componentType":"accordion"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/4881bcedb44bebe7/original/Pencil-bubble_Outline_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/20f1c7c4-c7c1-4be5-a1b1-095f57a89efc/Pencil-bubble_Outline_RGB","type":"image","width":267},"intro":"Find out more!","link":{"url":"/en/business/services"},"title":"Any questions?"}],"componentType":"cards"}]},"hasMacro":false,"id":"8a655a3d-ecc7-4c8b-aa42-30023ccff5a6","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Daily Banking","url":"/en/individuals/daily-banking/branches-information"}},"componentType":"productHeader","coreHeader":{"body":"The interbank mobility service enables you to transfer standing orders and direct debits from your old current account to your new one. ING takes care of the formalities and deals directly with your other bank if you want to close your old current account.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/32066c6565cf886a/original/hamac.jpg","transformBaseUrl":"https://assets.ing.com/transform/e158e350-5dff-4786-a440-63f12c1785b1/hamac","type":"image","width":814},"subtitle":"Check out our interbank mobility service: it's quick, easy and, above all, free!","title":"Switching banks to ING?"},"cta":{"componentType":"cta","textLink":{"text":"Make ING my main bank","url":"https://ebanking.ing.be/banking/switch-banks"}},"headerNotification":{"notification":{"body":"This service can be used in the app, Home'Bank and Business'Bank.","notificationType":"information","personalizationTaxonomy":{"taxonomyType":"personalizationTaxonomy"},"productTaxonomy":{"taxonomyType":"productTaxonomyContainer"}}},"secondaryCta":{"textLink":{"text":"Transfer my income to ING","url":"https://ebanking.ing.be/banking/mobile/accounts/salary-domiciliation?EW=true"}}},"publishDate":"2026-05-21T06:04:51.265+02:00"}}