Log in > Tap Services > Choose Settings > Tap Google Pay > Select your ING debit or credit card > Follow the prompts to link your card.
"}},{"title":"Via the Google Wallet","richBody":{"value":"Open the wallet > Click Add to wallet > Choose Payment card > Tap New credit or debit or credit card > Enter the card n°, expiration date and CVC/CVV (if possible) > Tap Save > Accept the Issue terms > Choose Sign in to the bank app > log in > Follow the prompts to link your card
"}}]},{"componentType":"sectionTitle","title":"What if your card connected to Google Pay or your phone is stolen or lost?"},{"componentType":"paragraph","richBody":{"value":"If you lose your phone, block all functions remotely via the Google website: www.google.com/android/devicemanager.
If you just want to block your Google Pay payments without blocking your smartphone, call Card Stop + 32 78 170 170. Just ask to cancel all tokens linked to your card in Google Pay.
"}},{"componentType":"sectionTitle","title":"FAQ"},{"componentType":"accordion","accordionList":[{"title":"What is Google Pay ?","richBody":{"value":"Not at all! Google Pay is totally free.
"}},{"title":"Who can use Google Pay ?","richBody":{"value":"Anyone with,
You'll find a list of Google Pay-enabled devices on the Google Pay support page.
"}},{"title":"What operating system do you need to use Google Pay?","richBody":{"value":"Consult the Google Support page to find out which operating is needed, and update it if necessary and possible.
"}},{"title":"How do I activate Google Pay?","richBody":{"value":"The easiest way to do this is to use the ING Banking app.
You can also activate it using the "Wallet and Google Pay" app on your phone.
"}},{"title":"What do I need to activate Google Pay?","richBody":{"value":"On your mobile phone, go to "Wallet" and "Add to Wallet".
No, Google Pay can only be used with a device using Android as operating system.
"}},{"title":"Which card can you add to your wallet and Google Pay?","richBody":{"value":"Any ING debit or credit card linked to an ING current account.
"}},{"title":"How many cards can you add to your wallet and Google Pay?","richBody":{"value":"The latest devices accept up to 12 different cards in the Google Wallet app.
"}},{"title":"How do you change your default card for Google Pay?","richBody":{"value":"Smartphone
Go to "Wallet" on your device and tap on the card you want to delete.
Once on the card, click on it and select "Delete payment method".
You can now delete it from your phone and/or your Google account.
Your card is now permanently deleted.
Transactions made with this debit or credit card are no longer visible in the Google Wallet application.
Please note! You cannot withdraw your ING debit or credit card via the ING Banking app, but only in the Google Wallet app itself.
"}},{"title":"Can I use Google Pay on several Android devices at the same time?","richBody":{"value":"Feel free to use Google Pay on several devices at the same time. However, to do so, you'll need to enrol debit or credit cards in the Google Wallet app on each device.
"}},{"title":"You have a new Android device and want to continue using Google Pay. How do you do this?","richBody":{"value":"Simply re-register your debit or credit card(s) in the Google Wallet application on this device.
"}},{"title":"Can you use Google Pay abroad?","richBody":{"value":"Yes, feel free to pay with Google Pay at any merchant outside Belgium that accepts Maestro / Mastercard / Visa and displays the Google Pay logo and contactless payment symbol.
"}},{"title":"Where can you pay with Google Pay?","richBody":{"value":"In all stores equipped with a contactless payment terminal that accepts Maestro / Mastercard / Visa.
"}},{"title":"How do I pay with my mobile phone in a store?","richBody":{"value":"Unlock your phone
Bring your phone close to the terminal
It's paid
The phone may ask you to enter the phone PIN code if the amount exceeds €50 or if the cumulative limit of contactless transactions exceeds €100.
"}},{"title":"How do you pay with your mobile phone online or in an application?","richBody":{"value":"To pay with a debit or credit card already added to your Google Wallet, you don't need an internet connection.
You only need an internet connection to add a new card to the Google Wallet app.
"}},{"title":"Do I need a PIN code to pay with Google Pay?","richBody":{"value":"No. If fingerprint or facial recognition is not configured on your Android device, you can still approve payment using your phone unlock code.
"}},{"title":"How can you pay with a debit or credit card other than your standard debit or credit card?","richBody":{"value":"Yes, it's not a problem at all!
"}},{"title":"Where can you find your Google Pay transactions?","richBody":{"value":"In Google Wallet, you'll find your last 10 transactions.
In your ING Banking app or in Home'Bank on your computer, you can find all the transactions on your account statements and in your account transactions.
"}},{"title":"Why is your Google Pay payment being rejected?","richBody":{"value":"or
or
Yes, you can, if your payment terminal accepts contactless Maestro / Mastercard / Visa payments.
"}},{"title":"What is the limit for payments with Google Pay?","richBody":{"value":"The limits are the same as for your debit or credit card.
Please note that we add payments made with Google Pay to the other payments you make with your card.
See also: Daily limits for your banking transactions | ING Belgium - ing.be
"}},{"title":"Can a store reimburse you using Google Pay?","richBody":{"value":"This is possible, provided the merchant has a suitable payment terminal that accepts contactless and Maestro / Mastercard / Visa payments.
"}},{"title":"Is paying with Google Pay safe?","richBody":{"value":"Absolutely: security is always paramount at ING.
You'll never be able to pay without a fingerprint, facial recognition or your mobile phone's unlock code.
"}},{"title":"What technology is used to make secure payments?","richBody":{"value":"NFC (Near Field Communication) technology guarantees secure data exchange. NFC technology only works within a radius of around 5 centimetres. You need to hold your device close to the terminal to exchange data.
In addition, you must always confirm your payment by fingerprint, facial recognition or unlock code.
"}},{"title":"What happens if your card connected to Google Pay is lost or stolen?","richBody":{"value":"Block all functions remotely via the Google website: www.google.com/android/devicemanager.
If you simply want to block your Google Pay payments without blocking your smartphone, call Card Stop + 32 78 170 170. Simply ask to cancel all tokens linked to your card in Google Pay.
You can also block your physical cards and tokens by calling Card Stop.
"}}]},{"componentType":"sectionTitle","title":"Services and contact"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Didn't find what you were looking for?","intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080,"original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Download the app","intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","image":{"transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806,"altTextEN":"app QRR code EN","altTextNL":"app QRR code","altTextFR":"app QRR code","altTextDE":"app QR code","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","extension":"png"},"link":{"url":"/en/individuals/daily-banking/ing-banking-app"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Videos","intro":"Discover all the possibilities of the ING Banking app with these easy videos","image":{"transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160,"original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","extension":"svg"},"link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's"},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Contact ING","intro":"Via app, chat or phone.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160,"original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","extension":"jpg"},"link":{"url":"/en/individuals/services/get-in-touch"}}]}]}}}