Valid for all your debit card purchases:
New to ING?
You can easily open your bank account pack in a few minutes by simply downloading the ING Banking app and registering through itsme. It’s also possible to open your pack through the link below on your pc or mobile phone.
Already with ING? It's even quicker & easier for you in our app!
Can't open your bank account online? Feel free to schedule an appointment at one of our branches.
Don't want any insurances linked to your bank account? You can also open a stand-alone ING Green Account*.
"}},{"title":"How much does the ING Do More 18-25 pack cost?","richBody":{"value":"Between 18 and 25 years old? Then you don't pay a thing! This bank account pack is free.
When at least one of the holders turns 26, the fees of the ING Do More pack are applied, including the conditions for an income discount.
Do you want more information about the charges linked to this bank account pack? Please consult these documents:
The ING Do More 18-25 Pack is a complete banking package with a wide range of banking services. What do you get?
"}},{"title":"Who is eligible to open this account?","richBody":{"value":"
If you fulfil the 3 requirements below, the free bank account pack is yours, complete with current account, insurance and optional credit card!
If you don’t meet all these requirements, or if you want to open a current account with more than 2 account holders, visit a branch to discuss your options.
You can only open an ING Green Account* subject to the prior acceptance of ING Belgium NV/SA and by mutual approval.
Sounds good? Open your bank account now!
"}},{"title":"Is a credit card included in the free ING Do More 18-25 pack?","richBody":{"value":"The Do More pack includes an optional Visa Classic credit card, free of charge for one year.
What you need to know
A monthly flat fee of €1.90/month will be charged as of age 26 if you have your income (or at least €700/month) paid directly into your bank account. Otherwise the cost is €5/month
How do you get your salary paid directly into your new bank account?
Simply download and complete this Salary Transfer Form and give it to your employer.
With your ING Do More 18-25 all-in banking pack you can add as many account holders on your bank account as you like!
Once one of the holders turns 26, the fees of the ING Do More Pack are applied, including the conditions for an income discount.
Want to know more about joint accounts? Read our advice.
"}},{"title":"Under 18?","richBody":{"value":"Ask one of your parents or legal guardian to open a free Go to 18 youth bank account for you.
"}},{"title":"*Why the name “Green Account”?","richBody":{"value":"This account has no environmental or social characteristic, it is not considered as a sustainable product.
The « Green Account » was the main account of “Banque Brussel Lambert”, which was taken over by ING.
The green colour was used by the BBL for its branding such as its logo, hence the name « Green Account ».
"}}]},{"componentType":"sectionTitle","title":"Detailed information on the insurance products included"},{"componentType":"paragraph","richBody":{"value":"The ING Do More pack includes two insurance products:
Purchase Protection Insurance | Ticket Cancellation Insurance |
What is covered? Accidental damage or aggravated theft of movable property with a minimum value of €50 per item, bought new by the insured person within 90 days from the date of purchase or from the day of delivery of the insured item, and that was completely or partially paid with their bank account not using their credit card. Protect purchases, including electronic devices and smartphones, that you pay for through your bank account. Before taking out your ING Do More pack, carefully read the information document on the insurance product and the general terms and conditions.
| The insurer will reimburse the insured person within the limits of the cover: the non-refundable amount of the ticket paid with the account (at least 50% with the account) in case of cancellation of a covered event, after one of the below mentioned incidents, and when the insured person cancels the ticket before the actual start of the covered event. The insurer will reimburse the insured person the unit face value of the ticket which must be equal to or greater than €25, after incidents such as:
Before taking out your ING Do More pack, carefully read the information document on the insurance product and the general terms and conditions. People who are not considered as insured person will not be compensated, even if the tickets have been paid or advanced with the account of the insured person. |
INSURER: AIG Europe S.A | INSURER: AIG Europe S.A |
INSURED AMOUNT The indemnity will not exceed €3,000 per claim and per period of 12 consecutive months following the first claim. | INSURED AMOUNT The indemnity will not exceed €500 per claim and per period of 12 consecutive months following the first claim. |
EXCLUSIONS Examples of items excluded from cover are:
Full list of exclusions available in the Terms & Conditions. | EXCLUSIONS Losses not covered include:
Full list of exclusions available in the Terms & Conditions. |
When does the cover start and when does it end?
The cover starts for the new ING Green Account* (with the ING Do More pack), from the opening of the account when the insurance cover is included in the account or for the existing ING Green Account (with the ING Do More pack), from the date communicated to the account holder when the insurance cover is included in the ING Green Account (with the ING Do More pack). All cover terminates immediately and expires automatically in the event of non-renewal or termination of the ING Green Account (with the ING Do More pack) or if the present insurance/guarantee contract between ING and AIG is terminated for any reason whatsoever. If the group contract is terminated for any reason whatsoever, no further cover will be granted to the holder of an ING Green Account (with the ING Do More pack). By way of example, this means that: for purchase insurance, no additional cover will be granted after termination, even if the items were purchased before the cover was terminated and for ticket cancellation insurance, no additional cover will be granted after termination, even if the tickets were purchased before the cover was terminated.
How do I submit a claim?
You can submit a claim online via Qover: ingdomoreinsurances.qover.com. You will be redirected to the Qover website where you can submit your claim and upload the necessary documents/evidence.
Do you have any comments or complaints?
For questions about the product and the coverage, please contact Qover via:
- contact form: https://ing-insurances.zendesk.com/hc/en-be/requests/new
- email: ing@qover.com
- phone: +32 2 808 35 14
More information?
You are not satisfied and want to file a complaint?
Contact Qover SA, Mediation Department, Rue du Commerce 31, 1000 Brussels Belgium - Tel: +32 2 588 25 50 via the complaint form or by e-mail: mediation@qover.com.
Still not satisfied with how your complaint has been handled?
Contact the Insurance Ombudsman, Square De Meeûs 35, B-1000 Brussels – Tel.: +32 2 547 58 71 - Fax : +32 2 547 59 75 - info@ombudsmaninsurance.be - www.ombudsman-insurance.be
What type of insurance is it?
This product is a group insurance policy taken out by ING as policyholder, with automatic membership granted to ING customers who have a Do More Pack (included in the ING Green Account*).
"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Grow your savings","intro":"Discover attractive interest rates on our new savings offers","image":{"transformBaseUrl":"https://assets.ing.com/transform/578b0fd1-d05c-46ea-973f-c77f5dff85fd/Foto-persoonlijke-landingspagina","type":"image","width":250,"original":"https://assets.ing.com/m/14b3c2115ab00676/original/Foto-persoonlijke-landingspagina.png","extension":"png"},"link":{"url":"/en/individuals/saving/compare-savings-accounts"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"ING Visa Classic","intro":"The credit card for easy payments everywhere","image":{"transformBaseUrl":"https://assets.ing.com/transform/c032b919-e15a-43bb-b95b-bef95f5c8fcd/visa-classic-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/5dc153a7a1430bbd/original/visa-classic-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/credit-cards/credit-card-visa"},"promoText":"*Contest"},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"A first bank account for your child","intro":"Open a free current account ING Go to 18 for your child and keep an eye on his money management","image":{"transformBaseUrl":"https://assets.ing.com/transform/b5477a92-4590-45ae-aec6-1ee774338aa2/Three-teenage-friends-having-a-snack-in-car","type":"image","width":5242,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/asset/b5477a92-4590-45ae-aec6-1ee774338aa2/Three-teenage-friends-having-a-snack-in-car.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/youth-free-account"},"promotionalLabel":{"labelType":"commercial","body":"Offer"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Make ING your main bank","intro":"Transfer your income & payments to an ING current account. Free of charge and easy via the Bank Mobility service","image":{"transformBaseUrl":"https://assets.ing.com/transform/e158e350-5dff-4786-a440-63f12c1785b1/hamac","type":"image","width":814,"original":"https://assets.ing.com/m/32066c6565cf886a/original/hamac.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/ing-as-primary-bank"}}]}]},"legalZone":{"flexComponents":[{"componentType":"paragraph","title":"Legal information concerning the ING Do More 18-25 Pack","richBody":{"value":"The ING Do More Pack contains an ING Green account*. The ING Green Account is a current account for adult individuals. It can be applied for in an ING branch or directly online (at ing.be), or by using the ING Home’Bank services, and can be opened upon signature of an account opening form at an ING branch or remotely in the case of online applications. Online applications to open an account (via ing.be) are reserved solely for legally competent private individuals residing in Belgium at the time of application and with an e-mail address. A maximum of two account holders per ING Green Account and no mandate holder can be authorized if an application is submitted online (via ing.be). Unless otherwise agreed, if there are two account holders, each holder has the same administrative powers and signs alone for his or her transactions (including closure of the account).
To allow you to take the necessary measures, you will benefit exceptionally from the discounted monthly flat fee of 1.90 euros for the first two months after the opening of the package. Thereafter, you pay the monthly flat fee depending on whether you meet the condition of at least 700 euros of incoming transfers per month. ING will check on your account every month if this condition is met.
No monthly flat fee will be charged to the account if all holders are between 18 and 25 years old. Subject to the applicable taxes.
ING Do More Pack holders have the option to request a Visa Classic credit card that is free in the first year. This offer is only valid if this is the only and first credit card linked to the pack. Afterwards, the yearly fee of the Visa Classic credit card is charged. This yearly fee is 27 euros per year, or 10 euros per year when you’re younger than 26 years old. Your request to provide a credit card via ing.be is valid subject to acceptance by ING Belgium and does not bind you as long as you have not signed the ING Visa Classic contract.
ING has taken out insurance policies for its ING Visa Classic customers with
For details of the conditions, exclusions and limitations of the aforementioned insurance, please see the General Terms and Conditions of your ING Visa Classic credit card in any ING branch and at ing.be
Fees are subject to change with prior notification.
The ING Do More Pack also contains two insurances: Purchase Protection Insurance and Ticket Cancellation Insurance
ING has contracted insurances for its Do More Pack holders with:
Claims handling for the insurance policies included in the Do More Pack will be performed by:
You can find the full conditions, exclusions and limitations of the above insurances in the General Terms and Conditions Insurances as well as the Insurance Product Information Document at all ING branches and on ing.be. The ING Green Account* is also available without those insurances.
Any opening of an ING Do More Pack is subject to prior acceptance by ING Belgium SA/nv and mutual agreement. Terms and conditions of the ING Do More Pack (regulations, rates, Fee Information Document and additional information) are available at all ING branches, at ing.be or by phone on +32 2 464 60 04
Please read the following documents:
"},"textLinks":[{"url":"https://assets.ing.com/m/6a745e7b85191fe4/GeneralRegulationsNewEN.pdf","text":"The General Regulations for banking transactions (including the ING Client Services, Home’Bank/Business’Bank , Extrabranch Mobility , e-ID for Branch), the Payconiq for ING BE and Belgian Mobile Identity for ING BE (PDF)"},{"url":"https://assets.ing.com/m/4f3efb26540a9ad5/original/be-INGBanking-terms-conditions-en.pdf","text":"ING Banking Terms and Conditions (PDF)"},{"url":"https://assets.ing.com/m/2ebdb334b29b02da/original/PaymentTransactionsSpecialRegulationsNewEN.pdf","text":"Special Regulations for Payment Transactions (PDF)"},{"url":"https://assets.ing.com/m/697f816d19277a66/ReglementBetaalkaartenNewEN.pdf","text":"General Conditions of the ING Debit Card (PDF)"},{"url":"https://assets.ing.com/m/4f78f60fd9714d80/original/pricing-list-private-new-EN.pdf","text":"Charges Applied to the Main Banking Services and Transactions for private use (PDF)"},{"url":"https://assets.ing.com/m/46dbd88aa957374c/original/FID-ing-do-more-EN.pdf","text":"Fee Information Document - ING Do More Pack 18-25 (PDF)"},{"url":"https://assets.ing.com/m/a1a3fae4571a0503/original/BCA-LijstVanToegelatenVerrichtingenEN.pdf","text":"List of authorised transactions for each co-holder (PDF)"},{"url":"/en/individuals/daily-banking/personal-data-protection-statement-for-ing-belgium-nv-sa","text":"Privacy Statement for ING Belgium nv/sa"},{"url":"https://assets.ing.com/m/caa49fe207460e38/original/deposits_protection_EN.pdf","text":"Deposits protection information sheet (PDF)"},{"url":"https://assets.ing.com/m/3ed42f25df2ca5b2/original/general-information-regarding-accounts-digital-channels-and-cards-EN.pdf","text":"General information regarding accounts, digital channels and cards (PDF)"},{"url":"https://assets.ing.com/m/451e29e3f86ef773/original/General-Terms-and-Conditions-Insurances_EN.pdf","text":"General Terms and Conditions Insurances (PDF)"},{"url":"https://assets.ing.com/m/77d698412c14ef34/original/Insurance-Product-Information-Document_EN.pdf","text":"Insurance Product Information Document (PDF)"}]},{"componentType":"paragraph","richBody":{"value":"Home'Bank, Business'Bank and the ING Banking app are available to all Home'Bank, Business'Bank or ING Banking subscription holders (subject to acceptance by ING and mutual agreement). All relevant information, such as the Home'Bank, Business'Bank, (annexed to ING’s General Regulations), the General Terms and Conditions of the ING Banking app, transaction fees, is available on www.ing.be, at your ING branch and by telephone on 02 464 60 04.
ING+ deals Belgium aim to provide customers with advantages in the form of discounts valid for purchases from its commercial partners.
As part of the ING+ deals, ING in Belgium organises one or more time-limited Promotions each year. For each Promotion, ING in Belgium provides the list of participating commercial partners as well as the advantage(s) they are offering through its Home’Bank/ING Banking services. These advantages are guaranteed within the limits (terms and/or conditions) set out in the commercial partner's offer.
To participate in a Promotion, ING in Belgium Customers must sign up for it via the "ING+ deals" page of ING in Belgium’s Home’Bank/ING Banking services. Before signing up for a Promotion, the Customer must provide details of an account into which all the discounts due in respect of the Promotions will be refunded. The Customer must be the holder or joint holder of this account, which must be an ING Lion Account or an ING Green Account* with ING in Belgium. This reference account will remain the same for any new Promotion organised by ING in Belgium.
ING in Belgium makes said reimbursement during the first few working days of the month following that in which the Customer's purchase is made as referred to in the Promotion, or if a right of renunciation/withdrawal to be exercised in respect of the commercial partner is applicable for the purchase made as referred to in the Promotion, following the month following the end date of the renunciation/withdrawal period laid down by the terms and conditions of the commercial partners' offers, provided you have not exercised this right of renunciation/withdrawal. If this right is exercised, the Customer automatically loses the right to have the discount refunded for the Promotion in question.
The aforementioned period will in any case never exceed 45 calendar days from the date of the Customer’s purchase as referred to in the Promotion.
A Customer may sign up for a Promotion at any time during its validity period. If the Customer signs up for an ongoing Promotion, they will nevertheless benefit from all the advantages related to the Promotion in question throughout its duration, in accordance with the terms and/or conditions set out in the offer from the commercial partners and for all purchases, even if purchases were made before signing up for the Promotion. However, in order to benefit from the discount offered on online purchases in connection with a Promotion (provided this option is offered in connection with said Promotion), the Customer must first log onto the "ING+ deals" page of the Home’Bank/ING Banking services of ING in Belgium and click on the offer of said commercial partner in order to be redirected to said commercial partner's website.
Full terms and conditions are available at www.ing.be, in all branches of ING or by phone on +32 2 464 60 04. View the general terms and conditions of ING+ deals here.
ING Belgium NV/SA – Bank/Lender – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 – BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact – Insurance broker, registered with the FSMA under the number 0403.200.393.
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