{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting"},{"cards":[{"body":"Installing an alarm system","cardSize":"medium","cardType":"article","componentType":"articleCard","date":"2022-06-23","image":{"extension":"jpg","original":"https://assets.ing.com/m/7aea2a80be116448/original/2-steps-authentification-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/80174f56-71c9-45e1-b02c-48c5144db73f/2-steps-authentification-1920","type":"image","width":1920},"link":{"url":"/en/individuals/fraud-and-security/online-security/two-steps-authentification"},"title":"two-steps-authentification"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Digital identity verification allows you to confirm your digital identity without the use of a card reader through the scan of your identity document combined with a selfie with liveness detection","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What is digital identity verification?"},{"componentType":"productFeatures","highlighted":false,"items":[{"body":"Your identity is verified through a combination of an official ID scan and a real-time selfie with liveness detection technology.","title":"Extremely secure"},{"body":"Once you’ve scanned the front (and back if applicable) of your identity document and taken a good selfie, your identity is confirmed and you’re ready to go!","title":"Easy to use"},{"body":"Enjoy instant access to becoming an ING client, opening accounts & installing your ING Banking app.","textLink":{"text":"Not a client yet? Open your ING current account verifying your identity fully digital and become one in a couple of clicks","url":"/en/individuals/daily-banking/compare-bank-accounts"},"title":"Banking made simple"}]},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Are you new to digital identity verification?"},{"accordionList":[{"richBody":{"value":"<p>Digital identity verification is used to verify your identity without having to use other verification methods like Itsme and your card reader.  </p><p>You scan your identity document and combine it with a liveness detection selfie. </p>"},"title":"What exactly is digital identity verification?"},{"richBody":{"value":"<p>Belgian residents can use their e-ID card or passport. Expats can verify their digital identity using their e-ID card, passport or residence permit.</p>"},"title":"What type of documents can I use?"},{"richBody":{"value":"<p>You can start using our digital identity verification solution as from the age of 15. </p>"},"title":"Can everyone use this?"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Looking for guidance on using the digital identity verification?"},{"accordionList":[{"richBody":{"value":"<p><strong>Step 1</strong>: download the ING Banking app through the App store (iOS) or Google Play (Android). </p><p><strong>Step 2</strong>: open the ING Banking app on your smartphone and follow the steps. </p>"},"title":"How do I install the ING Banking app using digital identity verification?"},{"richBody":{"value":"<ol><li>Go to the ing.be website, click “open an account” at the top and choose your favourite account pack. </li><li>Click “Open my account” and follow the steps.  </li><li>Select “by scanning your identity document”  for the opening.  </li><li>Your account is immediately active and immediately visible in the ING Banking app and in Home’Bank. </li></ol>"},"title":"How do I open an account as a new customer that is immediately active?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Services and contact"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080},"intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"},{"cardSize":"medium","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"app QR code","altTextEN":"app QRR code EN","altTextFR":"app QRR code","altTextNL":"app QRR code","extension":"png","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806},"intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the app"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160},"intro":"Via app, chat or phone.","link":{"url":"/en/individuals/services/get-in-touch"},"title":"Contact ING"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/6c368d3243c21e12/original/Savings_goals-Tools_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/eb3d520a-f5ff-41a7-8cef-dfac9e47ec8e/Savings_goals-Tools_Outline","type":"image","width":32},"intro":"for your transactions using a smartphone or tablet","link":{"url":"/en/individuals/fraud-and-security/online-security/ten-security-tips-for-your-smartphone"},"title":"Our top 10 precautions"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"More services and how to contact us","url":"https://www.ing.be/en/cards/service/individuals-services-self-service-corner"}]}]},"hasMacro":false,"id":"c2aa27b5-1ac7-4e98-b4d1-c21f647a8ea8","legalZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p><strong>Legal information concerning digital identity verification</strong></p><p><span><span><span>The offer of &quot;Mitek&quot; services and &quot;Mitek for ING BE&quot; services is valid subject to acceptance by ING Belgium S.A. and by Mitek Systems BV And subject to mutual agreement. The terms and conditions (General Terms and Conditions and other supplementary information) are available, for the &quot;Mitek&quot; services, at miteksystems.com and, for the &quot;Mitek for ING BE&quot; services, from any ING branch or at ing.be.</span></span></span></p><p><span><span><span>The &quot;Mitek&quot; services are provided by Mitek Systems BV (Radarweg 6, 1043 NT, Amsterdam, Noord-Holland Netherlands - VAT NL815425867B01) and offered by ING Belgium S.A./nv. (partner of Mitek Systems BV) and the &quot;Mitek for ING BE&quot; services are provided by ING Belgium S.A./nv.</span></span></span></p>"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Daily banking","url":"/en/individuals/daily-banking/branches-information"}},"componentType":"productHeader","coreHeader":{"body":"With our digital identity verification solution, you can open your current account, confirm your identity, and set up your ING Banking app profile — all in just a few clicks and without a card reader.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/1a85e2ad8d8c7f40/original/Young-man-using-mobile-phone-while-sitting-in-laptop-on-mirror.jpg","transformBaseUrl":"https://assets.ing.com/transform/2ad06f8c-4d94-4703-866d-725dc75834c6/Young-man-using-mobile-phone-while-sitting-in-laptop-on-mirror","type":"image","width":5019},"subtitle":"Connect, confirm your identity and start using the ING Banking app!","title":"Everything you need to know about Digital Identity verification"}},"publishDate":"2025-08-26T10:29:06.390+02:00"}}