{"type":"document","data":{"id":"a631940f-2d8b-4c4c-86b9-4be57bbe13f7","localeString":"en-GB","publishDate":"2025-12-04T15:09:39.859+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Everything you need to know about CASH points in Belgium: withdraw, deposit, check your balance, change your PIN and more. Includes helpful videos and location finder."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://www.cash.be/en","text":"Find a CASH point"}},"coreHeader":{"body":"Across Belgium, CASH points are making it easier to access your money, wherever you are.\r\nWith over 700 points already available and more added every week, the network is growing fast. By the end of 2026, you’ll have access to more than 1,000 CASH points, carefully placed where cash is most needed.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/00135ec5-8bd5-470b-96f8-152916d939ef/ATM-1920-EN","type":"image","width":800,"original":"https://assets.ing.com/m/a2ad5f4877d8506/original/ATM-1920-EN.jpg","extension":"jpg"},"title":"CASH points","subtitle":"Cash when you need it, where you need it!"},"backLink":{"textLink":{"url":"/en/individuals/daily-banking/cash","text":"Handling Cash"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Same functionalities, even more convenience!"},{"componentType":"productFeatures","image":{"transformBaseUrl":"https://assets.ing.com/transform/662e0632-9f56-4f1d-8a3e-a4465354c25b/Two-people-high-five-scene","type":"image","width":894,"original":"https://assets.ing.com/m/64b757d14e3ce547/original/Two-people-high-five-scene.png","extension":"png"},"highlighted":false,"items":[{"body":"Every CASH point offers €20 and €50 notes. Some locations also provide €5, €10 or €100. Just what you need, right where you need it!","title":"Cash withdrawal in euro"},{"body":"Easily deposit banknotes into your current account at a CASH point with a deposit function (CASH-IN logo). Deposits are usually credited immediately. Ideal if you regularly handle cash","title":"Cash deposit in euro"},{"body":"Get a quick overview of your current account balance.","title":"Balance check"},{"body":"Update your debit card’s PIN directly at a CASH point. Handy if you want a code that is easier to remember or simply want to change it for security reasons.","title":"Change your PIN code"},{"body":"If your personal details have changed (like your address or name), you can update the information linked to your electronic identity card (eID) at a CASH point.","title":"Update your eID data"}]},{"componentType":"sectionTitle","title":"Discover how easy it is to use a CASH point!"},{"componentType":"paragraph","richBody":{"value":"<p>Want to see how it works?</p><p>These short videos show you step by step how to deposit or withdraw cash.</p><p>Whether you&apos;re using a CASH point for the first time or just need a quick refresher, these demos make it simple.</p>"}},{"componentType":"cards","cards":[{"componentType":"videoCard","cardType":"video","cardSize":"medium","title":"How to withdraw cash at a CASH point","image":{"transformBaseUrl":"https://assets.ing.com/transform/49d3e214-dca4-43bd-bf52-3afc5438644c/Bancontact-cash-user","type":"image","width":8192,"original":"https://assets.ing.com/m/3d5bb887768a214b/original/Bancontact-cash-user.jpg","extension":"jpg"},"body":"Watch the video to learn how to withdraw the amount you need, quickly and securely.","duration":1,"videoSource":{"type":"video","originalUrl":"https://assets.ing.com/m/c867a499c4adae7/original/CASH-point-withdraw.mp4","videoPreviewURLs":["https://assets.ing.com/asset/ae6d0c7f-aa5b-41fb-b9b2-59ce22671e72/1080p/CASH-point-withdraw.mp4","https://assets.ing.com/asset/ae6d0c7f-aa5b-41fb-b9b2-59ce22671e72/480p/CASH-point-withdraw.mp4","https://assets.ing.com/asset/ae6d0c7f-aa5b-41fb-b9b2-59ce22671e72/720p/CASH-point-withdraw.mp4","https://assets.ing.com/asset/ae6d0c7f-aa5b-41fb-b9b2-59ce22671e72/mp4/CASH-point-withdraw.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/c867a499c4adae7/mini-CASH-point-withdraw.jpg","webimage":"https://assets.ing.com/m/c867a499c4adae7/webimage-CASH-point-withdraw.jpg","thul":"https://assets.ing.com/m/c867a499c4adae7/thul-CASH-point-withdraw.jpg"},"extension":["mp4"]}},{"componentType":"videoCard","cardType":"video","cardSize":"medium","title":"How to deposit cash at a CASH point","image":{"transformBaseUrl":"https://assets.ing.com/transform/8820042f-4760-45a5-af64-e67dad659175/dg_20231103_batopin_sel-38","type":"image","width":800,"altTextEN":"Batopin image","altTextNL":"Batopin image","altTextFR":"Batopin image","original":"https://assets.ing.com/m/78533b6fd8526939/original/dg_20231103_batopin_sel-38.jpg","extension":"jpg"},"body":"Watch the video to see how easy it is to deposit cash into your account.","duration":1,"videoSource":{"type":"video","originalUrl":"https://assets.ing.com/m/7975bdd3ce69822/original/HOW-TO-deposit-on-CASH-point.mp4","videoPreviewURLs":["https://assets.ing.com/asset/b2fe82ee-24c2-4ac0-9d3f-09503f5a4a54/480p/HOW-TO-deposit-on-CASH-point.mp4","https://assets.ing.com/asset/b2fe82ee-24c2-4ac0-9d3f-09503f5a4a54/1080p/HOW-TO-deposit-on-CASH-point.mp4","https://assets.ing.com/asset/b2fe82ee-24c2-4ac0-9d3f-09503f5a4a54/720p/HOW-TO-deposit-on-CASH-point.mp4","https://assets.ing.com/asset/b2fe82ee-24c2-4ac0-9d3f-09503f5a4a54/mp4/HOW-TO-deposit-on-CASH-point.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/7975bdd3ce69822/mini-HOW-TO-deposit-on-CASH-point.jpg","webimage":"https://assets.ing.com/m/7975bdd3ce69822/webimage-HOW-TO-deposit-on-CASH-point.jpg","thul":"https://assets.ing.com/m/7975bdd3ce69822/thul-HOW-TO-deposit-on-CASH-point.jpg"},"extension":["mp4"]}}]},{"componentType":"sectionTitle","title":"Explore all the features of a CASH point on their handy FAQ page!"},{"componentType":"paragraph","richBody":{"value":"<p>Did you know that <strong>cash.be</strong> offers a complete FAQ packed with useful information?</p><p>Step by step, it explains everything you can do at a CASH point, with helpful videos and more.</p><p>So you’ll know exactly what to expect: quick, secure, and simple.</p>"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/d602465c-e5da-41cc-b21a-35eb69b32b0c/Funny-girl-with-headphones-looking-at-a-tablet-while-sitting-on-the-bed-at-night","altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/5326cc5659bea04b/original/Funny-girl-with-headphones-looking-at-a-tablet-while-sitting-on-the-bed-at-night.jpg","extension":"jpg"}},{"componentType":"cta","textLink":{"url":"https://cash.be/en/need-help","text":"Check out the FAQ on cash.be"}},{"componentType":"sectionTitle","title":"Frequently Asked Questions"},{"componentType":"accordion","accordionList":[{"title":"Are CASH points safe to use?","richBody":{"value":"<p><strong>Yes</strong>! CASH points are installed in secure locations like indoor lobbies, kiosks and building façades. They’re equipped with cameras and alarm systems, and designed to let you withdraw or deposit cash discreetly and with peace of mind. Some locations also include mirrors, privacy panels and clear instructions in case something goes wrong.</p>"}},{"title":"Are CASH points easy to access and use for ING customers?","richBody":{"value":"<p><strong>Yes</strong>! Every ING customer can use CASH points for everyday banking. The machines are designed to be clear and intuitive, with step-by-step guidance on screen. Many locations also offer voice support, making them accessible for visually impaired users. Whether you&apos;re withdrawing, depositing or updating your details, it&apos;s all easy and secure.</p><p> </p>"}},{"title":"What to do if your ING debit card is lost, stolen or swallowed by a cash dispenser?","richBody":{"value":"<p>Call Card Stop <strong>+32 (0)78 170 170</strong>. Card Stop will immediately block your debit and/or credit card and provide you with a new card. Card Stop is available 24 hours a day, 7 days a week. Blocking and replacing an ING card for lost/stolen costs 9,99 euros.</p>"}},{"title":"What to do if a cash dispenser at a CASH point is out of order or has been vandalised?","richBody":{"value":"<p>Contact the CASH point helpdesk on <strong>+32 800 71 302</strong>​. Thanks in advance for your help!</p>"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Problem with an ATM transaction?","intro":"We're here to help! Report it easily online","image":{"transformBaseUrl":"https://assets.ing.com/transform/503b0252-10ea-43dd-9f77-41cb28466e9d/Two-young-boys-are-pushing-a-little-girl-in-a-plastic-blue-cart-outside","type":"image","width":5000,"original":"https://assets.ing.com/m/ee5bbad5832b6cd/original/Two-young-boys-are-pushing-a-little-girl-in-a-plastic-blue-cart-outside.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/cash/cashclaim"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Think a banknote might be counterfeit?","intro":"Learn how to check and what action to take","image":{"transformBaseUrl":"https://assets.ing.com/transform/cb66120c-9d83-485d-a064-20c8cdbc5d13/Close-up-of-little-girl-looking-through-magnifying-glass","type":"image","width":5760,"original":"https://assets.ing.com/m/75c736b2aa9bd4e2/original/Close-up-of-little-girl-looking-through-magnifying-glass.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/cash/counterfeit-notes"}}]}]}}}