{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/asset/78fecdcb-fe2d-4f0a-8946-f420845deca5/Transactions-Atm_Euro_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/78fecdcb-fe2d-4f0a-8946-f420845deca5/Transactions-Atm_Euro_Outline","type":"image","width":32},"intro":"Quickly locate where you can withdraw or deposit cash!","link":{"url":"https://www.cash.be/en"},"title":"Find a CASH point near you!"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/ee5bbad5832b6cd/original/Two-young-boys-are-pushing-a-little-girl-in-a-plastic-blue-cart-outside.jpg","transformBaseUrl":"https://assets.ing.com/transform/503b0252-10ea-43dd-9f77-41cb28466e9d/Two-young-boys-are-pushing-a-little-girl-in-a-plastic-blue-cart-outside","type":"image","width":5000},"intro":"We're here to help! Report it easily online","link":{"url":"/en/individuals/daily-banking/cash/cashclaim"},"title":"Problem with an ATM transaction?"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/75c736b2aa9bd4e2/original/Close-up-of-little-girl-looking-through-magnifying-glass.jpg","transformBaseUrl":"https://assets.ing.com/transform/cb66120c-9d83-485d-a064-20c8cdbc5d13/Close-up-of-little-girl-looking-through-magnifying-glass","type":"image","width":5760},"intro":"Learn how to check and what action to take","link":{"url":"/en/individuals/daily-banking/cash/counterfeit-notes"},"title":"Think a banknote might be counterfeit?"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/1ef35d0c1ad7407a/original/2025-03-job-scam-vacaturefraude.jpg","transformBaseUrl":"https://assets.ing.com/transform/61101ca3-4230-432f-b4fa-f85d4674bad9/2025-03-job-scam-vacaturefraude","type":"image","width":6000},"intro":"Order or deposit them easily with all the info in one place","link":{"url":"/en/individuals/daily-banking/cash/coins"},"title":"Manage your euro coins"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Want to add euro banknotes to your ING account? With your ING debit card, you can deposit cash easily at CASH points with a deposit function, available 7 days a week, all across Belgium.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"body":"Because timing is everything! Get real-time alerts and switch on","bodyBold":"notifications","bodyThree":"in your ING Banking App when money enters your account!","componentType":"promotionalBanner","date":{},"icon":{"extension":"svg","original":"https://assets.ing.com/m/756886950ca44ee0/original/Circle-Bell-ringing-2.svg","transformBaseUrl":"https://assets.ing.com/transform/74c1b589-f7fc-4077-a769-16721598e71d/Circle-Bell-ringing-2","type":"image","width":64}},{"componentType":"paragraph","richBody":{"value":"<p>Sometimes you just want to add cash to your account, after selling something, receiving a refund in cash, or simply to manage your budget more easily. ING makes it simple: deposit your banknotes quickly and securely at any CASH point with a deposit function.</p><p>This page explains everything you need to know:<br />Where to deposit, which banknotes are accepted, how to find a suitable CASH point, and what to do if something goes wrong.</p>"}},{"componentType":"sectionTitle","title":"Where can you deposit euronotes?"},{"alignedImage":{"position":"left","extension":"jpg","original":"https://assets.ing.com/m/15f0ef5176fb25d0/original/Two-Belgian-flags-hang-from-the-balconies-of-a-building-1.jpg","transformBaseUrl":"https://assets.ing.com/transform/17cbb277-73bc-4d96-af8c-492ca1a43684/Two-Belgian-flags-hang-from-the-balconies-of-a-building-1"},"componentType":"paragraph","richBody":{"value":"<p>As ING customer, you can deposit notes:</p><ul><li>at any <strong>CASH point</strong> in Belgium that offers a <strong>CASH IN/OUT</strong> function. These CASH points are located in public places such as train stations, shopping centres and busy shopping streets.</li></ul><p>You can deposit all types of euro banknotes:</p><ul><li>€5, €10, €20, €50, €100, and €200</li></ul><p>📌 No<strong> need to sort</strong> the notes, but make sure they’re <strong>clean and flat</strong>. Crumpled or damaged banknotes may be rejected by the cash dispenser.</p><p> </p>"}},{"componentType":"sectionTitle","title":"How to find a CASH point with deposit function?"},{"alignedImage":{"position":"right","extension":"jpg","original":"https://assets.ing.com/m/60ebdaf69c1da020/original/Man-looks-at-map.jpg","transformBaseUrl":"https://assets.ing.com/transform/eb14574b-c4b7-4ebc-a295-1a70ef846458/Man-looks-at-map"},"componentType":"paragraph","richBody":{"value":"<p>Use the interactive locator on cash.be to find a deposit cash dispenser near you:</p><ol><li>Go to the locator tool</li><li>Search for <strong>CASH points</strong></li><li>Apply the filter <strong>“cash deposit possible”</strong></li></ol>"}},{"componentType":"cta","textLink":{"text":"Find a CASH point with CASH IN function","url":"https://www.cash.be/en"}},{"componentType":"sectionTitle","title":"How to recognize a CASH point with CASH IN function?"},{"alignedImage":{"position":"left","extension":"jpg","original":"https://assets.ing.com/m/2185149c25bd7fb0/original/ATM-Cash-IN.jpg","transformBaseUrl":"https://assets.ing.com/transform/c9c668f3-fb6c-408a-a823-f597f0c5cb94/ATM-Cash-IN"},"componentType":"paragraph","richBody":{"value":"<p>You can recognize a deposit cash dispenser by:</p><ul><li>The label <strong>“Cash IN/OUT”</strong> on the screen or machine</li><li>A separate slot for inserting banknotes</li><li>The filter <strong>“deposit available”</strong> on the locator</li></ul>"}},{"componentType":"sectionTitle","title":"How much can you deposit and what does it cost?"},{"componentType":"paragraph","richBody":{"value":"<p>As an ING customer, you can deposit cash to your account <strong>free of charge</strong> at CASH points with a deposit function (CASH IN).</p><p><strong>Important to know:</strong></p><ul><li>There is a limit of <strong>€5,000 per calendar month</strong> for cash deposits.</li><li><strong>Annual exception:</strong> once a year, you may exceed this limit up to <strong>€10,000</strong> for that month.</li></ul>"}},{"alignedImage":{"position":"right","altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","altTextNL":"\"","extension":"jpg","original":"https://assets.ing.com/m/5b5201c9f019144d/original/Person-concealed-behind-pile-of-pizza-boxes.JPG","transformBaseUrl":"https://assets.ing.com/transform/9f8c1204-f4e5-4e68-8913-4874496042be/Person-concealed-behind-pile-of-pizza-boxes"},"componentType":"paragraph","richBody":{"value":"<ol><li><strong>Submit a deposit request</strong> via the ING Banking app or Home’Bank</li><li>Your <strong>ING branch will contact you</strong> to schedule an appointment</li></ol><p>📌 <strong>Please note:</strong> As a bank, we have a duty of vigilance. We are legally required to know the origin of the funds being deposited.</p>"},"title":"Need to deposit more?"},{"componentType":"cta","textLink":{"text":"Submit a deposit request","url":"https://ebanking.ing.be/banking/mobile/cash/intake-cash/currency?transaction=Deposit&EW=true"}},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"<p>No, it is not possible to deposit directly cash into savings account. First deposit the cash into your current account and afterwards transfer the amount to your savings account.</p>"},"title":"Can I deposit cash into my savings account from a cash dispenser?"},{"richBody":{"value":"<p>For most deposits, an ATM is all you need. But in exceptional cases, such as depositing <strong>coins</strong>, <strong>foreign currency</strong>, or <strong>specific denominations, </strong>you can visit an ING branch with a cash counter:</p><p>📌 <strong>Always by appointment</strong><br />📌 <strong>Only for exceptional situations</strong><br />📌 <strong>Check the fees</strong> in our Daily Banking brochure</p><p> </p>"},"title":"When should I visit a Cash Counter  in a Branch?"},{"richBody":{"value":"<p>If something went wrong during your deposit at a cash dispenser, let us know:</p><ul><li><p>Via <strong>Home’Bank</strong> or the <strong>ING Banking app</strong>: Go to <strong>Services &gt; Self-service &gt; Payments &amp; Cash &gt; ATM issue</strong></p></li><li><p>Or call our customer service: <strong>+32 2 464 60 04</strong> (Monday to Friday, 8:00 to 18:00)</p></li></ul>"},"title":"Having trouble with a cash dispenser?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Fast service, zero wait time!"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/7b4046c36cf1a7e6/original/Notification-Warning_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/d754b7fa-f8ed-47a2-bc2e-efda8e85ab60/Notification-Warning_Outline","type":"image","width":0},"intro":"Report deposit or withdrawal issues","link":{"url":"https://ebanking.ing.be/banking/mobile/self-bank-cash-issues?EW=true"},"title":"ATM issue"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/57e1f119a955df8c/original/Products-Moneybag_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/88ea1297-fd47-43c5-8d1f-8e765d4f0d23/Products-Moneybag_Outline","type":"image","width":0},"intro":"Use bags with at least 50 coins and up to 10 kg","link":{"url":"https://ebanking.ing.be/banking/mobile/cash/intake-cash?EW=true"},"title":"Deposit coins"}],"componentType":"cards"}]},"hasMacro":false,"id":"811e6e82-5cc4-4428-ad29-4de599415ce0","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Handling Cash","url":"/en/individuals/daily-banking/cash"}},"componentType":"productHeader","coreHeader":{"headerImage":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/171e9f8d8d063d1b/original/Man-lying-with-his-hands-behind-his-head-in-a-hammock-on-a-hill-above-a-pine-forest.jpg","transformBaseUrl":"https://assets.ing.com/transform/95e66d76-2019-4497-b962-458bea8bf4bb/Man-lying-with-his-hands-behind-his-head-in-a-hammock-on-a-hill-above-a-pine-forest","type":"image","width":4240},"subtitle":"With your ING debit card, you can deposit euro banknotes at CASH points with a deposit (CASH IN) function.","title":"Deposit euro banknotes"},"usps":[{"body":"Safe and Easy","icon":{"extension":"png","original":"https://assets.ing.com/m/1c33f23fc62d91a7/original/Stopwatch_outline_orange_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/44e1d541-3d4c-45e7-b1d6-9a9d57773bb9/Stopwatch_outline_orange_RGB","type":"image","width":267}},{"body":"Anywhere in Belgium","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/376d26620acc843/original/Location-Location_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/dab6ec23-57b0-42e8-bfe1-042f611ed4c6/Location-Location_Outline","type":"image","width":32}},{"body":"24/7","icon":{"extension":"png","original":"https://assets.ing.com/m/d290252a5bee5ae/original/Calendar_outline_orange_RGB-1.png","transformBaseUrl":"https://assets.ing.com/transform/49938e11-087d-4901-b2ae-0d890bb8dafc/Calendar_outline_orange_RGB-1","type":"image","width":267}}]},"publishDate":"2026-02-06T09:34:44.735+01:00"}}