Pay easily with your smartphone in various places such as shops, restaurants, at the baker's or even at the doctor's. Simply scan the QR code using the ING Banking App, then confirm the transaction with your PIN, fingerprint or facial recognition. For some transactions you even have the option of adding a message, which can be very handy!
"}},{"componentType":"paragraph","title":"Online on your computer","richBody":{"value":"Enjoy a secure and convenient online shopping experience by paying with your smartphone or tablet thanks to the ING Banking App. This option is available on all websites that support mobile payments with Bancontact or Payconiq. Simply click on the logo, scan the QR code with your phone, confirm your payment and that's it. You'll receive immediately a confirmation on your phone and on your computer screen.
"}},{"componentType":"paragraph","title":"Online on your phone","richBody":{"value":"If you make purchases with a tablet or a smartphone equipped with the app, simply choose Bancontact or Payconiq when paying in order to be redirected to the ING Banking App. Check the amount and confirm your payment.
"}},{"componentType":"paragraph","title":"An invoice with a QR code","richBody":{"value":"If you receive a bill with a QR code showing the Bancontact or Payconiq logo, simply scan it with the ING Banking App, confirm the payment and you're all set!
"}},{"componentType":"accordion","accordionList":[{"title":"My friend can't pay me back","richBody":{"value":"In order to use Payconiq with you, your friend must have activated this option in his or her banking app.
Please note that some banks do not offer Payconiq to their customers. If it’s the case, your friend can download the Payconiq by Bancontact application onto his or her smartphone via the Google Play Store or the Apple Store.
It's done within a minute!
"}},{"title":"What are the payment limits for Payconiq by Bancontact ?","richBody":{"value":"The card limit applies, but there are additional limits for mobile payments:
Maximum limit for: | ||
Transactions received from or paid to another person | 250 | EUR |
Transactions paid to a merchant | 250 | EUR |
Daily limit for transactions received from other persons | 500 | EUR |
Daily limit for transactions paid to other persons | 250 | EUR |
Daily limit for transactions paid to merchants | 2500 | EUR |
The payment limits are the same as for "classic" transfers via the ING Banking App. For more information consult our summary table.
"}},{"title":"Can I increase my mobile payment limit?","richBody":{"value":"The mobile payment limit cannot be changed.
"}},{"title":"Do you have to pay to use Payconiq by Bancontact ?","richBody":{"value":"No, it is part of the services linked to your account and your ING debit card.
"}},{"title":"Who can make mobile payments with Payconiq by Bancontact ?","richBody":{"value":"Anyone who has an ING debit card and/or an ING account with access to the ING Banking App.
"}},{"title":"How can I change the account linked to my mobile payments?","richBody":{"value":"
From the 'Overview' tab, press 'Services' at the bottom right of your screen. Then select the 'Settings' option. Then choose 'Mobile payments' and tap 'Linked accounts' to select another account.
"}},{"title":"My friend made a payment via Payconiq by Bancontact and I still haven't received it","richBody":{"value":"Payments made via Payconiq by Bancontact are not executed instantly. If you have not received the payment after 48 working hours, contact the sender and ask for proof of payment. If the sender sends you proof of payment, but the funds have still not appeared in your account, ask the sender to check with their bank.
"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Didn't find what you were looking for?","intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080,"original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Contact ING","intro":"Via app, chat or phone.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c5389559-986f-4965-9abe-aa3ab4470d5e/731017_illustration-foreign-currency","type":"image","width":160,"original":"https://assets.ing.com/m/396d871ceca1427a/original/731017_illustration-foreign-currency.jpg","extension":"jpg"},"link":{"url":"/en/individuals/services/get-in-touch"}}]}]}}}