Log in > Tap 'Services' > Choose 'Settings' > Tap 'Apple Pay' > Select your ING debit or credit card > Follow the prompts to link your card.
"}},{"title":"Activate Apple Pay via Apple Wallet","richBody":{"value":"Open Apple Wallet > Press + and follow the prompts to link your ING debit or credit card.
Because a few pictures are better than a long speech - how to link your card(s)
"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/7ee094021ddcc814/original/Apple_Pay_video-how-to-link.mp4","videoPreviewURLs":["https://ing-public.bynder.com/asset/f3a7932c-dd68-49f2-93d7-fbf99e0324fc/480p/Apple_Pay_video-how-to-link.mp4","https://ing-public.bynder.com/asset/f3a7932c-dd68-49f2-93d7-fbf99e0324fc/1080p/Apple_Pay_video-how-to-link.mp4","https://ing-public.bynder.com/asset/f3a7932c-dd68-49f2-93d7-fbf99e0324fc/mp4/Apple_Pay_video-how-to-link.mp4","https://ing-public.bynder.com/asset/f3a7932c-dd68-49f2-93d7-fbf99e0324fc/720p/Apple_Pay_video-how-to-link.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/7ee094021ddcc814/mini-Apple_Pay_video-how-to-link.jpg","webimage":"https://assets.ing.com/m/7ee094021ddcc814/webimage-Apple_Pay_video-how-to-link.jpg","thul":"https://assets.ing.com/m/7ee094021ddcc814/thul-Apple_Pay_video-how-to-link.jpg"},"extension":["mp4"]}},{"componentType":"paragraph","richBody":{"value":"How to pay with your mobile
"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/369919deb3541475/original/Apple_Pay_video-how-to-pay.mp4","videoPreviewURLs":["https://ing-public.bynder.com/asset/de4ebd0c-63c6-4ecb-ac5b-d7844c9e7d54/mp4/Apple_Pay_video-how-to-pay.mp4","https://ing-public.bynder.com/asset/de4ebd0c-63c6-4ecb-ac5b-d7844c9e7d54/720p/Apple_Pay_video-how-to-pay.mp4","https://ing-public.bynder.com/asset/de4ebd0c-63c6-4ecb-ac5b-d7844c9e7d54/480p/Apple_Pay_video-how-to-pay.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/369919deb3541475/mini-Apple_Pay_video-how-to-pay.jpg","webimage":"https://assets.ing.com/m/369919deb3541475/webimage-Apple_Pay_video-how-to-pay.jpg","thul":"https://assets.ing.com/m/369919deb3541475/thul-Apple_Pay_video-how-to-pay.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"FAQ"},{"componentType":"accordion","accordionList":[{"title":"Are there fees when using Apple Pay?","richBody":{"value":"Not at all! Apple Pay is completely free.
"}},{"title":"Who can use Apple Pay?","richBody":{"value":"Anyone,
- with an iPhone, Apple Watch, iPad or Mac
- as of 13 years old
- with an ING current account to which a debit or credit card is linked
- who has installed the ING Banking app
"}},{"title":"What devices can you use with Apple Pay?","richBody":{"value":"Use Apple Pay with any device (iPhone, iPad, Apple Watch and Mac) listed on the Apple Support page.
"}},{"title":"What operating system do you need to use Apple Pay?","richBody":{"value":"Check the Apple Support page to see which operating system your iPhone, Apple Watch, iPad or Mac is running on and update it if necessary and possible.
https://support.apple.com/en-us/HT204506
"}},{"title":"How do you activate Apple Pay?","richBody":{"value":"The easiest way to do this is with the ING Banking app. See above explanation.
"}},{"title":"How do you activate Apple Pay on your iPhone?","richBody":{"value":"Select the debit or credit card you wish to use with your Apple Watch via the Apple Watch app.
"}},{"title":"How do you activate Apple Pay on your iPad?","richBody":{"value":"Just like on an iPhone. Just make sure you have the ING Banking app installed on your iPad.
"}},{"title":"How do you activate Apple Pay on your Mac computer?","richBody":{"value":"Go to 'System Preferences', click on 'Wallet and Apple Pay' and follow the instructions. Here you are not redirected to the ING Banking app, and you must enter and confirm your debit or credit card details manually.
"}},{"title":"Can you use Apple Pay with a business account?","richBody":{"value":"Yes, you can use Apple Pay with a debit or credit card linked to a business account.
"}},{"title":"Can you activate Apple Pay with a non-Apple device?","richBody":{"value":"No, Apple Pay can only be used with an iPhone, iPad, Apple Watch and Mac.
"}},{"title":"What cards can you add to your Wallet and Apple Pay?","richBody":{"value":"Any ING debit or credit card linked to an ING current account.
"}},{"title":"How many cards can you add to your Wallet and Apple Pay?","richBody":{"value":"The newest devices accept up to 12 different cards in the Apple Wallet app. Older models only have room for 8.
Find out more on the Apple Support website.
"}},{"title":"How do you change your default card?","richBody":{"value":"Go to 'Transaction preferences' and choose the option to change your default debit or credit card.
"}},{"title":"How do you remove a card from my Apple Wallet?","richBody":{"value":"Go to 'Wallet' on your device and tap the card you want to delete
Please note! You cannot remove your ING debit or credit card through the ING Banking app, this is only possible in the Apple Wallet app itself.
"}},{"title":"How do you remove a card from your Apple Watch?","richBody":{"value":"Remove your ING debit or credit card from your Apple Watch. Open the Wallet app, tap the card you want to remove. Scroll down and tap 'Remove'.
"}},{"title":"Can you use Apple Pay on multiple devices at the same time?","richBody":{"value":"Feel free to use Apple Pay on multiple devices at once. However, you will need to add the debit or credit cards to the Apple Wallet app again on each separate device.
"}},{"title":"How do you continue to use Apple Pay on a new Apple device?","richBody":{"value":"You just need to re-add your debit or credit card(s) to the Apple Wallet app on that device.
"}},{"title":"Can you use Apple Pay abroad?","richBody":{"value":"Yes, feel free to pay with Apple Pay at any merchant outside Belgium that accepts Maestro/Visa/Mastercard and displays the Apple Pay logo and the contactless payment symbol.
"}},{"title":"Where can you pay with Apple Pay?","richBody":{"value":"Via Safari browser in online shops working with Apple Pay and Maestro/Visa/Mastercard.
"}},{"title":"How do you pay with your iPhone in a shop?","richBody":{"value":"With Face ID
With Touch ID (fingerprint)
*On older model iPhones (with home button at bottom of screen)
You only need an internet connection to add a new card to the Apple Wallet app.
"}},{"title":"Is a PIN required to pay with Apple Pay?","richBody":{"value":"No. If fingerprint or face recognition is not set up on your iPhone, you can still approve the payment with your iPhone's unlock code.
"}},{"title":"Can you pay with a card other than your default debit or credit card?","richBody":{"value":"iPhone
You can still use Apple pay even though contactless payments are disabled on your debit or credit card.
"}},{"title":"Where can you find your Apple Pay transactions?","richBody":{"value":"In your ING Banking app or in Home'Bank on your computer, you can find all the transactions on your account statements and in the transactions on your account.
"}},{"title":"Why is your Apple Pay payment declined?","richBody":{"value":"or
or
or
Yes, you can, if your payment terminal accepts contactless Maestro/Visa/Mastercard payments.
"}},{"title":"What is the limit for payments with Apple Pay?","richBody":{"value":"The limits are the same as those on your debit or credit card.
Please note that we will add Apple Pay payments to any other payments you make with your card.
See for more information on your debit card limits via this link.
"}},{"title":"Can a shop refund you via Apple Pay?","richBody":{"value":"This is possible, provided the merchant has a suitable payment terminal that accepts contactless payments and Maestro/Visa/Mastercard.
"}},{"title":"What if your card connected to Apple Pay is stolen or lost?","richBody":{"value":"Connect to your iCloud to find your device and set it to “lost”, desactivate temporarirly Apple Pay or delete all data on your iPhone or your Apple Watch.
Then call Card Stop immediately on + 32 78 170 170 to only block the cards connected to your Apple Wallet. You can still use your normal debit or credit card.
"}},{"title":"Is paying with Apple Pay safe?","richBody":{"value":"Absolutely: security is always paramount at ING.
You can never pay without a fingerprint, facial recognition or the unlock code of your iPhone.
"}},{"title":"What technology is used to make secure payments?","richBody":{"value":"NFC (Near Field Communication) technology ensures the secure exchange of data. NFC only works within a radius of about 5 centimeters. You have to hold your device close to the terminal to exchange data. In addition, you always have to confirm your payment with fingerprint, facial recognition or unlock code.
"}}]},{"componentType":"sectionTitle","title":"Services and contacts"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Lost or stolen card?","intro":"Here's how to block it","image":{"transformBaseUrl":"https://assets.ing.com/transform/ea1dd6ed-9470-49c5-a4ae-e451558bf454/card-stop","type":"image","width":722,"original":"https://assets.ing.com/m/3f1397931a9eaf4/original/card-stop.svg","extension":"svg"},"link":{"url":"/en/individuals/daily-banking/block-lost-stolen-card"}}]},{"componentType":"paragraph","richBody":{"value":""}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"ING debit card","intro":"The debit card with Bancontact and Maestro/Mastercard.","image":{"transformBaseUrl":"https://assets.ing.com/transform/e20f7f9d-0e46-4f0b-8f19-8b0a35e8f107/bank-cards-767","type":"image","width":767,"original":"https://assets.ing.com/asset/e20f7f9d-0e46-4f0b-8f19-8b0a35e8f107/bank-cards-767.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/debit-card"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Lost or stolen card?","intro":"Block your card online.","image":{"transformBaseUrl":"https://assets.ing.com/transform/844ea206-27da-49eb-aaee-86d6b1a75132/block-lost-stolen-card-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/4cb8f9e23c2dac7e/original/block-lost-stolen-card-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/daily-banking/block-lost-stolen-card"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"How can you use your ING debit card outside Europe?","intro":"Your debit card is by default worldwide activated!","image":{"transformBaseUrl":"https://assets.ing.com/transform/8c5a761c-6693-4255-95de-abc9f51d2413/maestro-abroad-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/65df36592d24b119/original/maestro-abroad-1920.jpg","extension":"jpg"},"link":{"url":"/en/individuals/my-life/leisure-and-travel/pay-with-maestro-abroad"}}]}]},"legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Legal Mentions"},{"componentType":"paragraph","richBody":{"value":"Apple Pay is a payment application offered by Apple Inc., located at One Infinite Loop Cupertino, CA 95014, United States, that allows you to initiate card transactions. The general terms and conditions set by Apple apply to this service.
ING Belgium customers who are over 16 years old, have active ING debit cards and a compatible Apple device, can link their card free of charge. ING's ApplePay Regulations and the applicable terms and conditions of the linked card are available on ing.be, at your ING branch and by telephone on +32 2 464 60 04.
"}},{"componentType":"paragraph","richBody":{"value":"The Home'Bank, Business'Bank Services and ING Banking app are available to all Home'Bank, Business'Bank, ING Banking subscription holders (subject to acceptance by ING and mutual agreement).
The call charges and, if applicable, the charges for the use of data to access and to use the call via the ING Banking app shall be borne by the user.
All relevant information, such as the Home'Bank, Business'Bank Conditions, (annexed to ING’s General Regulations), the ING Banking Terms and Conditions, transaction fees, is available on www.ing.be, at your ING branch and by telephone on +32 2 464 60 04.
"}}]}}}