{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Explore the app and shape it the way you want","robotInstruction":{"noFollow":false,"noIndex":false},"taxonomies":{"productTaxonomy":{"canonkey":"individuals","taxonomyKeys":["individuals"],"taxonomyType":"productTaxonomyContainer"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Personalise the overview in your ING Banking app…"},{"alignedImage":{"position":"right","extension":"svg","original":"https://assets.ing.com/m/31673e7cb75d55cb/original/Phonesuccesswoman.svg","transformBaseUrl":"https://assets.ing.com/transform/fd853c02-2038-495c-b37a-1050a8cbaf7c/Phonesuccesswoman"},"componentType":"paragraph","richBody":{"value":"<p>… and in your Home’Bank!<br />Want to give an account a specific name, change the order of the accounts on your dashboard screen or alter the visibility of your accounts? Add your personal touch! <br />Note that for each account type minimum one should remain visible.</p><p><a href=\"https://ebanking.ing.be/banking/mobile/agreement-preferences?BACK_URL=/banking/overview-preferences?EW=true\">Personalise your banking universe here</a></p>"}},{"componentType":"sectionTitle","title":"An app language that suits you"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/m/2b52552c89bcb575/original/Privacy-Dashboard-tailor-made-level.svg","transformBaseUrl":"https://assets.ing.com/transform/44f91c4d-8ab8-4461-99ba-6cee5f2cd20b/Privacy-Dashboard-tailor-made-level"},"componentType":"paragraph","richBody":{"value":"<p>The ING Banking app is available in English, Dutch, French and German.<br />Is your <strong>app not in your preferred language</strong>? <br />Then go to the Services tab &gt; Do it youself &gt; Settings &gt; App settings &gt; Change language </p><p>Or perhaps you want to <strong>receive our communications in another language</strong>? <br />You can <a href=\"https://ebanking.ing.be/banking/mobile/settings/contact-language?EW=true\">change your communication language preferences</a> here or go to the Services tab &gt; Do it youself &gt; Personal details &gt; Communication &gt; Language</p>"}},{"componentType":"sectionTitle","title":"Push notifications: useful, not pushy"},{"alignedImage":{"position":"right","extension":"svg","original":"https://assets.ing.com/m/7d96122d937ff839/original/phonealertbell.svg","transformBaseUrl":"https://assets.ing.com/transform/f4a9c3fc-5cb0-428a-bbb8-2da4f51ea7fd/phonealertbell"},"componentType":"paragraph","richBody":{"value":"<p>A big tip: enable the push notifications of your app. We only send notifications for important things that you’ll want to know about straight away. Promise! </p><p>For example, for amounts received, amounts paid or if your account balance drops below a certain amount.</p><p><a href=\"https://www.ing.be/en/individuals/daily-banking/push-notifications\">Set up your push notifications</a></p>"}},{"componentType":"sectionTitle","title":"You never know who’s seeing your screen"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/m/10512322bf547228/original/manhappythumbok.svg","transformBaseUrl":"https://assets.ing.com/transform/714809da-f5f7-4072-a0ae-5e7d27263a02/manhappythumbok"},"componentType":"paragraph","richBody":{"value":"<p>Don&apos;t want to show off your balance? It’s possible to switch to private mode and hide it.</p><p>You can decide if you display or hide your balance by default. Then only hide/show it when you decide to.</p><p>Go to the Overview &gt; Settings at the top of your screen &gt; Show balances on overview. </p>"}},{"componentType":"sectionTitle","title":"Sign securely with biometrics"},{"alignedImage":{"position":"right","extension":"svg","original":"https://assets.ing.com/m/677793060b7f2f35/original/fingerprintphonehand.svg","transformBaseUrl":"https://assets.ing.com/transform/1f8829c2-e42d-4060-8427-6af554af394c/fingerprintphonehand"},"componentType":"paragraph","richBody":{"value":"<p>Fingerprint or face recognition instead of a PIN-code? Using biometrics is a secured way to prevent people from looking over your shoulder. You can activate this functionality in the settings of the ING Banking app.</p><p>More info about <a href=\"https://www.ing.be/en/individuals/daily-banking/fingerprint-face-recognition\">fingerprint or facial recognition</a></p>"}},{"componentType":"sectionTitle","title":"You hold all the cards"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/m/4a44248cf5bd8bcc/original/Payment-card-spot.svg","transformBaseUrl":"https://assets.ing.com/transform/a71a6455-6c28-43ee-a3cf-59ee0c47b75c/Payment-card-spot"},"componentType":"paragraph","richBody":{"value":"<p>Configure your debit and credit cards for even greater security. In addition to things you can customise, such as changing the card limit, you can also (un)block your card temporarily, (un)block it for online payment, and (de)activate the contactless option.</p><p><a href=\"https://www.ing.be/en/individuals/services/my-cards\">Manage my cards</a></p>"}},{"componentType":"sectionTitle","title":"Services and contact"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160},"intro":"Discover all the possibilities of the ING Banking app with these easy videos","link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's","title":"Videos"},{"cardSize":"medium","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"app QR code","altTextEN":"app QRR code EN","altTextFR":"app QRR code","altTextNL":"app QRR code","extension":"png","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806},"intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the app"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080},"intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"}],"componentType":"cards"}]},"hasMacro":false,"id":"05f0a41f-eeea-4c82-94a7-a11b071173df","legalZone":{"flexComponents":[{"componentType":"paragraph","title":"Legal mentions"},{"componentType":"paragraph","richBody":{"value":"<p><strong>The Home&apos;Bank, Business&apos;Bank Services and ING Banking app</strong> are available to all Home&apos;Bank, Business&apos;Bank, ING Banking subscription holders (subject to acceptance by ING and mutual agreement).</p><p>The call charges and, if applicable, the charges for the use of data to access and to use the call via the ING Banking app shall be borne by the user.</p><p>All relevant information, such as the Home&apos;Bank, Business&apos;Bank Conditions, (annexed to ING’s General Regulations), the ING Banking Terms and Conditions, transaction fees, is available on <a data-type=\"internal\" href=\"/en/individuals\">www.ing.be</a>, at your ING branch and by telephone on <a href=\"tel:0032 2 464 60 04.\">+32 2 464 60 04</a>.</p>"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Compare bank account packs","url":"/en/individuals/daily-banking/compare-bank-accounts"}},"componentType":"productHeader","coreHeader":{"body":"Thanks to the ING Banking app, your bank is always with you, whenever, wherever. Your app is a world on its own, that you can explore and shape the way you want. Read on to discover how.","headerImage":{"extension":"png","original":"https://assets.ing.com/m/7574eeec84efbe3f/original/app-like-you.png","transformBaseUrl":"https://assets.ing.com/transform/e73bd615-caca-4837-a2f5-f46a9cb5895b/app-like-you","type":"image","width":0},"title":"Tips & tricks for customising your ING Banking app"},"cta":{"componentType":"cta","textLink":{"text":"Discover the app","url":"/en/individuals/daily-banking/ing-banking-app"}}},"publishDate":"2025-11-06T09:42:26.372+01:00"}}