Now you have all the info you need to take full advantage of the ING Banking app!
"}},{"componentType":"sectionTitle","title":"Services and contact"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/5ba20befdb6ca1b/original/womanskepticalfinger.svg","transformBaseUrl":"https://assets.ing.com/transform/91419ee1-14cb-41ba-b692-7c3e2fb7d732/womanskepticalfinger","type":"image","width":160},"intro":"Need help? Watch our quick video guides","link":{"url":"/en/individuals/services/videos-tutorials"},"linkText":"My video's","title":"Videos"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/3f1397931a9eaf4/original/card-stop.svg","transformBaseUrl":"https://assets.ing.com/transform/ea1dd6ed-9470-49c5-a4ae-e451558bf454/card-stop","type":"image","width":722},"intro":"Guidance on how to block a card.","link":{"url":"/en/individuals/daily-banking/block-lost-stolen-card"},"title":"Lost or stolen card?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080},"intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"},{"cardSize":"medium","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"app QR code","altTextEN":"app QRR code EN","altTextFR":"app QRR code","altTextNL":"app QRR code","extension":"png","original":"https://assets.ing.com/m/234ec681f5b817b8/original/App-adoption-QR.png","transformBaseUrl":"https://assets.ing.com/transform/788b6511-95c5-41aa-8af3-6468e1b6fb14/App-adoption-QR","type":"image","width":806},"intro":"Join our 1.5 million users. Simple, secure, the ING Banking app saves you both money and time so you can live your life to the fullest!","link":{"url":"/en/individuals/daily-banking/ing-banking-app"},"title":"Download the app"}],"componentType":"cards"}]},"hasMacro":false,"id":"6cc8b9c6-5d98-4ce6-9f86-f31ea1fbf383","legalZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"Access to Home’Bank, Business’Bank and ING Banking services is free of charge (except for any fees charged by your telecommunications operator and fees related to certain transactions, e.g. international bank transfers) for all customers with a Home’Bank, Business’Bank and ING Banking subscription (subject to approval by ING and mutual agreement). Telephone communication costs and, where applicable, costs associated with the use of electronic communication networks to access and use the call via the app feature are the responsibility of the user. The terms and conditions of the Home’Bank, Business’Bank, ING Banking services (appended to ING’s General Regulations), general terms and conditions of ING Banking, rates for transactions and any other additional information, are available at www.ing.be, in your ING branch and by phone on +32 2 464 60 04.
"},"title":"Legal information"},{"componentType":"paragraph","richBody":{"value":"The ING Do More Pack contains an ING Green account. The ING Green Account is a current account for adult individuals. It can be applied for in an ING branch or directly online (at ing.be), or by using the ING Home’Bank services, and can be opened upon signature of an account opening form at an ING branch or remotely in the case of online applications. Online applications to open an account (via ing.be) are reserved solely for legally competent private individuals residing in Belgium at the time of application and with an e-mail address. A maximum of two account holders per ING Green Account and no mandate holder can be authorized if an application is submitted online (via ing.be). Unless otherwise agreed, if there are two account holders, each holder has the same administrative powers and signs alone for his or her transactions (including closure of the account).
Pack with a monthly flat fee of 5.00 euros. A total of at least 700 euros deposited each month on the account results in a reduction of the monthly flat fee from 5.00 euros to 1.90 euros per month. This applies to every month in which the conditions are met. Deposits from an own ING private account are not considered for the discount.
To allow you to take the necessary measures, you will benefit exceptionally from the discounted monthly flat fee of 1.90 euros for the first two months after the opening of the package. Thereafter, you pay the monthly flat fee depending on whether you meet the condition of at least 700 euros of incoming transfers per month. ING will check on your account every month if this condition is met.
No monthly flat fee will be charged to the account if all holders are between 18 and 25 years old. Subject to the applicable taxes.
ING Do More Pack holders have the option to request a Visa Classic credit card that is free in the first year. This offer is only valid if this is the only and first credit card linked to the pack. Afterwards, the yearly fee of the Visa Classic credit card is charged. This yearly fee is 27 euros per year, or 10 euros per year when you’re younger than 26 years old. Your request to provide a credit card via ing.be is valid subject to acceptance by ING Belgium and does not bind you as long as you have not signed the ING Visa Classic contract.
ING has taken out insurance policies for its ING Visa Classic customers with
For details of the conditions, exclusions and limitations of the aforementioned insurance, please see the General Terms and Conditions of your ING Visa Classic credit card in any ING branch and at www.ing.be. Fees are subject to change with prior notification.
The ING Do More Pack also contains two insurances: Purchase Protection Insurance and Ticket Cancellation Insurance
ING has contracted insurances for its Do More Pack holders with:
Claims handling for the insurance policies included in the Do More Pack will be performed by:
You can find the full conditions, exclusions and limitations of the above insurances in the General Terms and Conditions Insurances as well as the Insurance Product Information Document at all ING branches and on www.ing.be. The ING Green Account is also available without those insurances.
Any opening of an ING Do More Pack is subject to prior acceptance by ING Belgium SA/nv and mutual agreement. Terms and conditions of the ING Do More Pack (regulations, rates, Fee Information Document and additional information) are available at all ING branches, at ing.be or by phone on +32 2 464 60 04
Read the following legal documents for more detailed terms & conditions:
Charges Applied to the Main Banking Services and Transactions for private use (PDF)
General information regarding accounts, digital channels and cards (PDF)
ING+ deals Belgium aims to provide its customers with benefits in the form of discounts for purchases from its business partners. Within the framework of ING+ deals, ING Belgium organises one or more Promotions of a limited duration in the course of each year. For each Promotion, ING Belgium communicates, through its Home'Bank / ING Banking services, the list of participating business partners and the benefit(s) offered to them. These benefits are guaranteed within the limits (conditions and/or terms) set in the offer of the business partner.
To participate in a Promotion, the ING Belgium Customer must register for it via the "ING+ deals" page of ING Belgium's Home'Bank / ING Banking services. Before registering for a Promotion, the Customer must provide an account to which all the discounts due in respect of the Promotions will be reimbursed. The Customer must be the holder or joint holder of this account and it must be an ING Lion Account (ING Do Basic) or an ING Green Account (ING Do More) with ING Belgium. This reference account will remain the same for any new Promotions organised by ING Belgium.
ING Belgium will complete this refund on the first working days of the coming month:
> following the date of the Customer’s purchase as referred to in the Promotion, or
> if a right of renunciation/withdrawal to be exercised with the trading partner is applicable to the purchase made under the Promotion, following the end date of the period of renunciation/withdrawal defined by the terms and conditions of the business partners’ offers, to the extent that you have not exercised this right of renunciation/withdrawal. If this right is exercised, the Customer automatically loses his/her right to reimbursement of the discount within the framework of the Promotion in question.
The aforementioned period will in any case never exceed 45 calendar days from the date of the Customer’s purchase as referred to in the Promotion.
A Customer may register for a Promotion for the duration of its validity, and, if applicable, from the publication of its announcement as defined in point 2 of the Regulations governing “ING+Deals” and its special offers. If the Customer registers for an ongoing action, he/she nevertheless benefits of all advantages related to the said action for the duration of the latter, in accordance with the terms and/or conditions set out in the offer made by the business partners and for all his/her purchases, even if purchases were made prior to the registration in question. However, in order to benefit from the discount offered on online purchases within the framework of a Promotion (provided that this possibility is offered under the terms of the Promotion in question), the Customer must connect to the "ING+ deals" page of the ING Belgium Home'Bank / ING Banking services beforehand, and click on the offer of the business partner in question, in order to be redirected to the said business partner's website.
All relevant terms and conditions are available at www.ing.be, from all ING branches or by calling +32 2 464 60 04. Read the ING+ deals terms and conditions.
"},"title":"Legal information ING+deals"},{"componentType":"paragraph","richBody":{"value":"ING Belgium NV/SA – Bank – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact via ing.be/contact
"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Branches","url":"/en/individuals/daily-banking/branches-information"}},"componentType":"productHeader","coreHeader":{"body":"Check out our tips below and make the ING Banking app your daily ally.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/74287f7db1a28dce/original/Two-female-friends-blow-bubble-with-gum-while-laying-in-the-grass.jpg","transformBaseUrl":"https://assets.ing.com/transform/e00dfd2d-f6b2-47da-ad81-bf373d65922c/Two-female-friends-blow-bubble-with-gum-while-laying-in-the-grass","type":"image","width":5666},"subtitle":"Its numerous services are available 24 hours a day, 7 days a week, freeing up your time for what really matters.","title":"Smile, the ING Banking app is there for you!"},"cta":{"componentType":"cta","textLink":{"text":"Discover the app","url":"/en/individuals/daily-banking/ing-banking-app"}}},"publishDate":"2026-02-09T13:01:45.166+01:00"}}