*Activation optional & subject to acceptance by ING Belgium
"}},{"body":"Total value of the pack:","bodyBold":"get €19 worth of value, for as low as €1.90.","bodyThree":"The services included in the ING More pack represent a monthly cost of €19/month when all purchased separately. Get more out of your money !","componentType":"promotionalBanner","date":{},"icon":{"extension":"svg","original":"https://assets.ing.com/m/49eb750e354490fd/original/Circle-Piggy-bank-10.svg","transformBaseUrl":"https://assets.ing.com/transform/300285ee-9cbd-4bfd-a362-e2630fe51269/Circle-Piggy-bank-10","type":"image","width":64}},{"componentType":"sectionTitle","title":"Your everyday banking, upgraded"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/m/1ef6d720874e13b9/original/wallet-coins-debit-card-money.svg","transformBaseUrl":"https://assets.ing.com/transform/8fa3cd0a-1292-42a0-86c9-578abfd41a88/wallet-coins-debit-card-money"},"componentType":"paragraph","richBody":{"value":"And start banking on the go!
"}},{"componentType":"appPromoter","deviceSpecificAppDownload":{"android":{"image":{"extension":"png","original":"https://assets.ing.com/m/a99854c56f85749b/original/google-play-small.png","transformBaseUrl":"https://assets.ing.com/transform/594009cf-e76b-4c55-8684-d9efa1e584f4/google-play-small","type":"image","width":504},"link":{"url":"https://play.google.com/store/apps/details?id=com.ing.banking"},"qrCode":{"extension":"png","original":"https://assets.ing.com/asset/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium.png","transformBaseUrl":"https://assets.ing.com/transform/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium","type":"image","width":200},"title":"Rated 4.7 on Google Play"},"ios":{"image":{"extension":"png","original":"https://assets.ing.com/m/2a4ad9ecb603209f/original/Available_on_the_App_Store_small.png","transformBaseUrl":"https://assets.ing.com/transform/299fc26a-9214-4c60-b2fd-7030f6a29ea9/Available_on_the_App_Store_small","type":"image","width":133},"link":{"url":"https://apps.apple.com/app/ing-banking/id1364967778"},"qrCode":{"extension":"png","original":"https://assets.ing.com/asset/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium.png","transformBaseUrl":"https://assets.ing.com/transform/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium","type":"image","width":200},"title":"Rated 4.6 in the App Store"}},"featureSlideList":[{"body":"Explore simple tools that help you take control of your money and move closer to your goals.","image":{"extension":"png","original":"https://assets.ing.com/asset/50829ff8-9eea-4b32-8a04-b2004911c39f/App-EN-Insights.png","transformBaseUrl":"https://assets.ing.com/transform/50829ff8-9eea-4b32-8a04-b2004911c39f/App-EN-Insights","type":"image","width":332},"link":{"text":"Boost your financial health","url":"/en/individuals/daily-banking/improve-financial-health"},"title":"Optimising your budget? Yes, you can!"},{"body":"Get money back on your purchases at over 50 major retailers.","image":{"extension":"png","original":"https://assets.ing.com/asset/dc99534f-f15c-47c8-880b-a914051d90a3/APP-EN-Deals.png","transformBaseUrl":"https://assets.ing.com/transform/dc99534f-f15c-47c8-880b-a914051d90a3/APP-EN-Deals","type":"image","width":333},"link":{"text":"Discover ING+ deals","url":"/en/individuals/daily-banking/ing-plus-deals"},"title":"Cashback with ING+ deals"},{"body":"Portfolio, markets, news and themes at a glance.","image":{"extension":"png","original":"https://assets.ing.com/asset/81ae219c-9be7-44eb-aec4-b71551ef70ad/App-EN-Invest.png","transformBaseUrl":"https://assets.ing.com/transform/81ae219c-9be7-44eb-aec4-b71551ef70ad/App-EN-Invest","type":"image","width":418},"link":{"text":"Find out more","url":"/en/individuals/investing"},"title":"All your investments in one place"},{"body":"If you are a parent, you can manage all your children’s accounts in one central place.","image":{"extension":"png","original":"https://assets.ing.com/asset/2471148c-d65d-4a73-9494-1f53c8a68b99/App-EN-Children.png","transformBaseUrl":"https://assets.ing.com/transform/2471148c-d65d-4a73-9494-1f53c8a68b99/App-EN-Children","type":"image","width":418},"link":{"text":"Discover more","url":"/en/individuals/minors/children-overview"},"title":"A dedicated view to children’s finances"},{"body":"Log in and approve your transactions quickly and safely with biometrics.","image":{"extension":"png","original":"https://assets.ing.com/asset/5cb9da9c-c223-44a7-afe5-6934f6f4c67f/App-EN-Biometrics.png","transformBaseUrl":"https://assets.ing.com/transform/5cb9da9c-c223-44a7-afe5-6934f6f4c67f/App-EN-Biometrics","type":"image","width":418},"link":{"text":"Read more","url":"/en/individuals/daily-banking/fingerprint-face-recognition"},"title":"Access made easy and secure"}]},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"You can enjoy the ING More pack for €1.90/month.
Want more information about the charges linked to this bank account pack? Consult these documents:
Monthly fees are debited on the first working day following the month to be covered. If the service is taken out during the course of a month, the charges are calculated on a pro rata basis for the calendar days of use. These charges are debited at the same time as the charges for the first full month of use or at the time of closing of the service.
"},"title":"How much does the ING More cost?"},{"richBody":{"value":"Third debit card (if you have more than 2 account holders): €10 per year.
Replacing a lost or stolen debit card: €10 per card.
As of the 61st manual transactions in euros per year:
Standard tariffication applies for the other type of manual transactions.
"},"title":"What are the main charges for additional services in the ING More?"},{"richBody":{"value":"You can easily open your pack in a few minutes by simply downloading the ING Banking app (easiest & fastest) or opening the link below in Home'Bank. Register easily through itsme or identity card.
"},"title":"How do I open an ING More?"},{"richBody":{"value":"You can switch to a different pack in your ING Banking app, Home’Bank, or in a branch. To do it online, go to the "Services" tab, select "Accounts", and choose "Change current account pack".
"},"title":"How to change my ING current account pack?"},{"richBody":{"value":"With this pack, you can request a Visa Classic Credit Card included in your ING More pack (subject to approval from ING Belgium, based on your credit risk). You don't pay any additional fee, as long as you hold the pack.
If you switch packs to an ING Go, the card becomes payable at standard pricing. If you switch to a higher pack, it remains included unless you request (and get approved for) an additional credit card.
What you need to know
All insurances included in your ING More pack are automatically activated when you activate your pack.
If you want to manage your insurances, submit a claim, request assistance, or find more information about your insurances, visit your Protection Hub (handled by our trusted partner, Bolttech).
For more information, visit the dedicated page on our website, where you will find everything about your insurances, claims process and included services.
We also offer some non-insurance services through Bolttech. You can activate them on your Protection Hub as well.
If you want to submit a claim for a transaction made with your Mastercard Gold or Visa Gold, please use the Qover claims process. Go to the Qover claims portal (claims) and follow the instructions, providing all required documents and evidence.
"},"title":"How do I make a claim or manage my insurance as part of my ING More?"},{"richBody":{"value":"Standard fees apply for withdrawals in euro or other currencies outside the SEPA zone. Check the tariff brochure for full details.
"},"title":"What if I withdraw cash out of the SEPA zone?"},{"richBody":{"value":"You can find all the relevant information concerning Amazon Prime on our detailed Amazon Prime information page.
"},"title":"How to manage the Amazon Prime subscription in the ING More?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"4e4d100d-0a51-415f-983d-0616caf5607e","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Detailed information on the insurance products and non-insurance services included in the ING More pack"},{"componentType":"paragraph","richBody":{"value":"
The ING More pack includes insurance products designed to make your daily life safer, whether you are travelling, shopping online or attending events.
Below is an overview of the insurances included in the ING More pack.
For complete and detailed information, please refer to the terms & conditions of each insurance product and non-insurance service.
Travel insurance
The travel insurance is provided under AXA Partners Travel Assistance and is underwritten by Inter Partner Assistance SA.
It offers comprehensive protection for trips of up to 90 days, including urgent medical assistance and medical expenses abroad, teleconsultations and travel accidents. Your trips are insured as long as they are fully paid with the account linked to your ING More pack.
Coverage limits:
- Medical assistance and expenses: up to €100,000
- Travel Accidents: up to €100,000
- Rescue and search costs: up to €30,000
Exclusions apply, including medical expenses without prior approval, treatments received in your country of origin, pre‑existing medical conditions, travel against medical advice or for medical treatment, non‑essential or planned medical care, travel to destinations under official travel advisories, claims related to alcohol or drug use, professional or high‑risk sports including off‑piste winter sports, and events known before booking the trip, along with other limitations described in the terms and conditions.
Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.
For full details, please check the travel insurance terms and conditions.
Cyber protection
The cyber insurance is provided under EUROP ASSISTANCE S.A.
Coverage for direct financial losses in the event of identity theft.
Coverage limits: €250 for identity theft. The insurance covers a maximum of 1 claim per year.
Exclusions apply, including cash or goods theft, damage already covered by another insurer or by ING, incidents that occurred before the start of coverage; losses caused by poor cyber hygiene (such as missing security updates or lack of antivirus); incidents involving illegal or pirated software; failures of external infrastructures (e.g. internet or power outages); indirect or undocumented losses (e.g. loss of profit or reputational damage); and damage to or replacement of devices, along with other limitations described in the terms and conditions.
Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.
For full details, please check the cyber insurance terms and conditions.
ID Protect
A service that scans the deep and dark web to detect whether your personal data have been compromised, such as leaked credentials or illicit use of your information, and sends you alerts so you can take prompt action.
Please note that this service is not automatically active. To use this service, activate it through the Protection Hub in your ING App.
For full details, please check the ID Protect service terms and conditions.
Delivery protection
The delivery protection insurance is provided under Chubb European Group SE.
Coverage for eligible purchases not delivered, damaged or stolen during delivery, as long as you paid with the account linked to your ING More pack.
Eligible items include goods that are: purchased new for personal use, bought from a registered retailer and transported by a professional transport operator.
Coverage limit: €750 per year.
Exclusions apply, including negligence or non‑reported theft, certain categories of items such as jewellery, vehicles, cash, animals and perishables; damage, loss or theft caused by negligence (e.g., leaving parcels unattended for an excessive period); theft of items stored at a collection point; claims where proof of delivery shows a signature or photo; claims with no valid tracking information; and cases where an incorrect delivery address contributed to the loss, along with other limitations described in the terms and conditions.
Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.
For full details, please check the delivery guarantee terms and conditions.
Purchase protection
The purchase protection insurance is provided under Chubb European Group SE.
It covers the repair or replacement cost of eligible purchases of at least €50 in the event of accidental damage, theft or loss within 90 days of purchase (or delivery, if later), provided the item was paid for using the account linked to your ING More pack.
Coverage limits: €3,000 per claim and per year.
Exclusions apply, including purchases of live animals and plants, perishable goods, digital items and jewellery, as well as other categories such as cash, vehicles, antiques and collectibles; second‑hand or used goods; normal wear and tear, cosmetic damage or manufacturing defects; damage covered by the manufacturer’s warranty; damage or theft caused by carelessness, or negligence; theft of items left unattended; and items lost or stolen without timely reporting, such as theft not reported to the police within 48 hours, along with additional limitations described in the terms and conditions.
Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.
For full details, please check the purchase protection terms and conditions.
Event cancellation protection
The event cancellation protection is provided under Chubb European Group SE.
It covers refund of the non‑refundable part of your ticket for eligible cancellation reasons, as long as you paid the ticket with the account linked to your ING More pack.
Eligible reasons include: serious unforeseen illness, injury or death of you or an immediate family member; being required by the police after a burglary or major damage at home, delay or disruption of your transport, vehicle breakdown or accident causing over 3 hours’ delay.
Coverage limit: €500 per year. The insurance covers a maximum of 1 claim per year.
Exclusions apply, including events cancelled or changed by the organiser, tickets with travel or accommodation, business tickets, season passes, work obligations, known circumstances before purchase, pre‑existing medical conditions, pandemics , missing or invalid ID, along with additional limitations described in the terms and conditions.
Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.
For full details, please check the event cancellation insurance terms and conditions.
Legal information concerning the ING More
The ING More is a pack that contains an ING More account. The ING More Account is a current account for adult private individuals. It can be applied for in an ING branch or directly online at ing.be, by using the ING Home’Bank services or the ING Banking app, and is opened upon signature of an account opening form at an ING branch or remotely in the case of online applications. Online applications to open an account (via ing.be) are reserved solely for legally competent private individuals residing in Belgium at the time of application and with an e-mail address. A maximum of two account holders per ING More Account and no mandate holder can be authorized if an application is submitted online (via ing.be or the digital channels). Unless otherwise agreed, if there are two account holders, each holder has the same administrative powers and signs alone for his or her transactions (including closure of the account).
The pack contains the following insurances: Travel insurance, Cyber protection insurance, Delivery protection, Purchase protection and Event cancellation protection. ING has taken out insurance policies as the policyholder for the benefit of its clients with Insurers: AXA Partners Travel Assistance, EUROP ASSISTANCE S.A, Chubb European Group SE, AWP P&C S.A
This pack also includes the following optional ancillary service:
- an ING Visa Classic credit card under the acceptation of ING Belgium, to be requested by (one of) the account holder(s). The relevant terms and conditions and information can be found on the Charges and regulations page on www.ing.be;
- an Amazon Prime subscription (provided by Amazon BE) to be requested by (one of) the account holder(s) on www.amazon.com.be and subject to the terms and conditions of Amazon mentioned on its website;
The account holder may waive/not request all or part of these ancillary services without price reduction. At any time, the customer may change or terminate the pack or the account, free of charge.
Fees are subject to change with prior notification.
Any opening of an ING More is subject to prior acceptance by ING Belgium SA/NV and mutual agreement. Terms and conditions of the ING More (regulations, rates, Fee Information Document and additional information) are available at all ING branches, at ing.be or by phone on +32 2 464 60 04
Read the following legal documents for more detailed terms & conditions:
Home'Bank, Business'Bank and the ING Banking app are available to all Home'Bank, Business'Bank or ING Banking subscription holders (subject to acceptance by ING and mutual agreement). All relevant information, such as the Home'Bank, Business'Bank, (annexed to ING’s General Regulations), the General Terms and Conditions of the ING Banking app, transaction fees, is available on www.ing.be, at your ING branch and by telephone on 02 464 60 04.
ING+ deals Belgium aims to offer its clients discounts or cashback at partner retailers such as Delhaize, Booking, Amazon, and more. For more information, visit ING+ deals: enjoy exclusive discounts - ING Belgium
ING Belgium NV/SA – Bank/Lender – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – www.ing.be – Contact us via ing.be/contact – Insurance broker, registered with the FSMA under the number 0403.200.393. - Publisher responsible: Cédric Lebegge - Marnixlaan/Avenue Marnix 24, B-1000 Brussels – Z730072E – 05/26
Insurance intermediary: Bolttech Europe Brokerage S.A.S. – 43 Rue de Liege, 75008, Paris, France – VAT: FR08 892665811 - RCS 892 665 811 – Plate-forme d'assurance intégrée | bolttech – Insurance broker, registered with the ORIAS under the number 21001112
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