{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"When your needs evolve, your banking should too. Discover our packs."},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"Icon-Go","altTextEN":"Icon-Go","altTextFR":"Icon-Go","altTextNL":"Icon-Go","extension":"png","original":"https://assets.ing.com/asset/a57ff965-e14d-4250-8938-719f6a20f66d/Icon-Go.png","transformBaseUrl":"https://assets.ing.com/transform/a57ff965-e14d-4250-8938-719f6a20f66d/Icon-Go","type":"image","width":320},"intro":"Everyday banking to get you going.","link":{"url":"/en/individuals/current-accounts-packs/pack-go"},"promotionalLabel":{"body":"Offer","labelType":"commercial"},"title":"ING Go pack"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"Icon-More","altTextEN":"Icon-More","altTextFR":"Icon-More","altTextIT":"Icon-More","altTextNL":"Icon-More","extension":"png","original":"https://assets.ing.com/asset/eaa61762-e0d4-43c7-9771-0eea4368dfad/Icon-More.png","transformBaseUrl":"https://assets.ing.com/transform/eaa61762-e0d4-43c7-9771-0eea4368dfad/Icon-More","type":"image","width":320},"intro":"Everything you need. Plus More.","link":{"url":"/en/individuals/current-accounts-packs/pack-more"},"promotionalLabel":{"body":"Offer","labelType":"commercial"},"title":"ING More pack"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"Icon-Extra","altTextEN":"Icon-Extra","altTextFR":"Icon-Extra","altTextNL":"Icon-Extra","extension":"png","original":"https://assets.ing.com/asset/68647f2e-1ea5-41db-98b8-dfe64feaa3c0/Icon-Extra.png","transformBaseUrl":"https://assets.ing.com/transform/68647f2e-1ea5-41db-98b8-dfe64feaa3c0/Icon-Extra","type":"image","width":320},"intro":"Go the extra mile in banking and in life.","link":{"url":"/en/individuals/current-accounts-packs/pack-extra"},"title":"ING Extra pack"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Also interesting"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/32066c6565cf886a/original/hamac.jpg","transformBaseUrl":"https://assets.ing.com/transform/e158e350-5dff-4786-a440-63f12c1785b1/hamac","type":"image","width":814},"intro":"Thanks to the interbank mobility service, switching to an account at another bank is free of charge and hassle-free. Say goodbye to complicated paperwork, we take care of everything!","link":{"url":"/en/individuals/daily-banking/ing-as-primary-bank"},"title":"Make ING your main bank"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"png","original":"https://assets.ing.com/m/14b3c2115ab00676/original/Foto-persoonlijke-landingspagina.png","transformBaseUrl":"https://assets.ing.com/transform/578b0fd1-d05c-46ea-973f-c77f5dff85fd/Foto-persoonlijke-landingspagina","type":"image","width":250},"intro":"Discover attractive interest rates on our new savings offers","link":{"url":"/en/individuals/saving/compare-savings-accounts"},"title":"Grow your savings"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/asset/65c9e4de-9abf-41a8-9985-c5d426bbc544/green-account-Header.jpg","transformBaseUrl":"https://assets.ing.com/transform/65c9e4de-9abf-41a8-9985-c5d426bbc544/green-account-Header","type":"image","width":600},"intro":"Current account as universal banking service","link":{"url":"/en/individuals/current-accounts-packs/universal-account"},"title":"ING Green Account"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Premium pack with lounge access, extended travel insurance and concierge services. Ideal for frequent travellers. €39.90/month.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>Price:<strong> €39.90</strong>/month</p>"}},{"body":"🎁","bodyBold":"Put €50 and get €50*","bodyThree":"If you open your first ING pack by 19/07/2026 included and deposit €50 before 26/07/2026, you will receive €50*.","componentType":"promotionalBanner","date":{},"icon":{"extension":"svg","original":"https://assets.ing.com/asset/14090052-7b83-4214-8c97-d8114de16c39/Circle-Present-11.svg","transformBaseUrl":"https://assets.ing.com/transform/14090052-7b83-4214-8c97-d8114de16c39/Circle-Present-11","type":"image","width":64}},{"componentType":"highlight","richBody":{"value":"<p><strong>Not a client yet? </strong>Open your <a data-type=\"internal\" href=\"/en/individuals/current-accounts-packs/pack-extra\">ING Extra</a> pack or <a data-type=\"internal\" href=\"/en/individuals/current-accounts-packs/pack-max\">ING Max</a> pack via your ING Banking app.</p><p><strong>Already a client?</strong> Follow our <a href=\"https://www.ing.be/en/individuals/current-accounts-packs/how-open-pack\">guide</a> to discover how to open your new pack.</p>"},"title":"Your path to ING Extra or ING Max starts here."},{"componentType":"sectionTitle","title":"What's included in my ING Max pack?"},{"componentType":"productFeatures","highlighted":false,"image":{"altTextDE":"Icon-Max","altTextEN":"Icon-Max","altTextFR":"Icon-Max","altTextNL":"Icon-Max","extension":"png","original":"https://assets.ing.com/asset/0b16ca1b-eb2c-4ed3-95ba-6cef7ef462f9/Icon-Max.png","transformBaseUrl":"https://assets.ing.com/transform/0b16ca1b-eb2c-4ed3-95ba-6cef7ef462f9/Icon-Max","type":"image","width":320},"items":[{"body":"Your current account, with a Visa Infinite credit card*. Zero foreign exchange rate fees from ING on credit card transactions worldwide.","title":"Your banking essentials and some Max"},{"body":"Such as the Advanced Travel Insurance which is designed for the unexpected, protecting you from medical emergencies, delays and lost baggage, and offering comfort when your journey is disrupted. A full description of these insurances can be found in the general terms and conditions and the information document on the insurance product","title":"Stay protected with several insurances"},{"body":"Travel smarter with Visa Infinite credit card: concierge service 24/7, 4 lounge accesses per year and exclusive loyalty benefits","title":"Enjoy Max value and benefits"}]},{"componentType":"paragraph","richBody":{"value":"<p>*Activation optional &amp; subject to acceptance by ING Belgium</p>"}},{"body":"Total value of the pack:","bodyBold":"get €84 worth of value, for only €39.90.","bodyThree":"The services included in a ING Max pack represent a cost of €84/month when all purchased separately. Get more out of your money!","componentType":"promotionalBanner","date":{},"icon":{"extension":"svg","original":"https://assets.ing.com/m/49eb750e354490fd/original/Circle-Piggy-bank-10.svg","transformBaseUrl":"https://assets.ing.com/transform/300285ee-9cbd-4bfd-a362-e2630fe51269/Circle-Piggy-bank-10","type":"image","width":64}},{"componentType":"sectionTitle","title":"Your everyday banking, with all the Max"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/m/1ef6d720874e13b9/original/wallet-coins-debit-card-money.svg","transformBaseUrl":"https://assets.ing.com/transform/8fa3cd0a-1292-42a0-86c9-578abfd41a88/wallet-coins-debit-card-money"},"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>Unlimited free cash withdrawals </strong></li></ul><p><small class=\"footnote\">Worldwide</small></p><ul class=\"check-mark\"><li><strong>Unlimited account and mandate holders  </strong></li></ul><p>On the current account included in ING More</p><ul class=\"check-mark\"><li><strong>Unlimited debit card replacements  </strong></li></ul><p>For every account holder </p><ul class=\"check-mark\"><li><strong>60 free manual transactions in any ING branch </strong></li></ul><p>At the counter, performed by an ING employee</p><ul class=\"check-mark\"><li><strong>1 joint account and 1 debit card per holder </strong></li></ul><p> On your request</p>"}},{"componentType":"sectionTitle","title":"Included insurances"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/m/64e28aab39bede16/original/passwordprotection.svg","transformBaseUrl":"https://assets.ing.com/transform/2ac4bd39-3a1e-4323-879b-98608b68691e/passwordprotection"},"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>Cyber protection (Advanced)</strong></li><li><strong>Travel insurance (Advanced)</strong></li><li><strong>Purchase, delivery &amp; device protection</strong></li><li><strong>Event cancellation protection </strong></li><li><strong>Extended warranty </strong></li><li><strong>ATM theft protection</strong></li><li><strong>Home assistance</strong><br /><small class=\"footnote\"><span><span><span><strong><span lang=\"EN-US\" dir=\"ltr\"><span><span>*Legal information on insurance</span></span></span></strong></span></span></span><br /><span><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>You can find the full conditions, exclusions and limitations of the above insurances in the </span></span><span><span><a href=\"https://assets.ing.com/m/7952f434dd3ffbf8/original/EN-ING-Belgium-Summary-Document-T-C.pdf\">General Terms and Conditions Insurances</a> </span></span><span lang=\"EN-US\" dir=\"ltr\"><span>as well as the </span></span><a href=\"https://assets.ing.com/m/49dd67bccb15b15f/original/EN-ING-Belgium-Summary-Document-IPID.pdf\"><span><span>Insurance Product Information Document</span></span></a><span lang=\"EN-US\" dir=\"ltr\"><span> at all ING branches and on </span></span><a href=\"http://www.ing.be/\"><span><span>www.ing.be</span></span></a><span lang=\"EN-US\" dir=\"ltr\"><span>. </span></span></span></span></span></small></li></ul>"}},{"componentType":"sectionTitle","title":"Get Max from your pack"},{"alignedImage":{"position":"right","extension":"svg","original":"https://assets.ing.com/m/654d327d04400b50/original/vermogenthemas-6.svg","transformBaseUrl":"https://assets.ing.com/transform/7213c579-581a-4686-bd62-a9511217a076/vermogenthemas-6"},"componentType":"paragraph","richBody":{"value":"<ul class=\"check-mark\"><li><strong>24/7 concierge service*</strong><br />Personalised service available online or by phone (a wide range of lifestyle requests, such as travel arrangements, restaurant recommendations, tickets and other personal requests)</li><li><strong>4 airport lounge accesses per year</strong>*<br />In over 1,700 airport lounges around the world</li><li><strong>Exclusive loyalty program*</strong><br />Enjoy unique experiences in world travel, gastronomy, leisure or art</li><li>​​​​​​<strong>ING Easy Invest**</strong><br />start investing with 1% bonus on your ING Easy Invest<br /><a data-type=\"internal\" href=\"/en/individuals/investing/easy-invest\">Boost your investments</a></li><li><strong>Amazon Prime access (activation optional)</strong><br />for fast delivery and streaming in Belgium<br /><a data-type=\"internal\" href=\"/en/individuals/current-accounts-packs/amazon-prime\">Discover more about Amazon Prime</a><br /><small class=\"footnote\">*The ancillary services, benefits and features associated with the ING Visa Infinite credit card, including in particular a concierge service, access to airport lounges and an exclusive loyalty program providing access to offers, experiences and partner benefits, may be provided by Visa, ING or third-party partners, each acting under its own responsability and in accordance with its own contractual terms. The ING Visa Infinite Concierge Service is an ancillary service, delivered exclusively to the holder of an ING Visa Infinite credit card, by John Paul, 66 rue des Archives, 75003 Paris, France. <a href=\"https://assets.ing.com/m/4d0d671a5b5aeb15/original/ReglementINGVisaClassicVisaGoldMCGoldNewEN.pdf\">Terms and conditions </a></small><small class=\"footnote\">**<span>Automatically reinvested in your chosen ING Easy Invest solution. Opening an ING Easy Invest investment account is fully optional.</span></small></li></ul>"}},{"componentType":"cta","textLink":{"text":"Open an ING Max pack"}},{"componentType":"sectionTitle","title":"Open your current account pack instantly in our 4,7-star ING Banking app"},{"componentType":"paragraph","richBody":{"value":"<p>And start banking on the go!</p><p> </p>"}},{"componentType":"appPromoter","deviceSpecificAppDownload":{"android":{"image":{"extension":"png","original":"https://assets.ing.com/m/a99854c56f85749b/original/google-play-small.png","transformBaseUrl":"https://assets.ing.com/transform/594009cf-e76b-4c55-8684-d9efa1e584f4/google-play-small","type":"image","width":504},"link":{"url":"https://play.google.com/store/apps/details?id=com.ing.banking"},"qrCode":{"extension":"png","original":"https://assets.ing.com/asset/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium.png","transformBaseUrl":"https://assets.ing.com/transform/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium","type":"image","width":200},"title":"Rated 4.7 on Google Play"},"ios":{"image":{"extension":"png","original":"https://assets.ing.com/m/2a4ad9ecb603209f/original/Available_on_the_App_Store_small.png","transformBaseUrl":"https://assets.ing.com/transform/299fc26a-9214-4c60-b2fd-7030f6a29ea9/Available_on_the_App_Store_small","type":"image","width":133},"link":{"url":"https://apps.apple.com/app/ing-banking/id1364967778"},"qrCode":{"extension":"png","original":"https://assets.ing.com/asset/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium.png","transformBaseUrl":"https://assets.ing.com/transform/558bc477-70eb-4088-9e0a-c28855616563/App-adoption-QR-medium","type":"image","width":200},"title":"Rated 4.6 in the App Store"}},"featureSlideList":[{"body":"Explore simple tools that help you take control of your money and move closer to your goals.","image":{"extension":"png","original":"https://assets.ing.com/asset/50829ff8-9eea-4b32-8a04-b2004911c39f/App-EN-Insights.png","transformBaseUrl":"https://assets.ing.com/transform/50829ff8-9eea-4b32-8a04-b2004911c39f/App-EN-Insights","type":"image","width":332},"link":{"text":"Boost your financial health","url":"/en/individuals/daily-banking/improve-financial-health"},"title":"Optimising your budget? Yes, you can!"},{"body":"Get money back on your purchases at over 50 major retailers.","image":{"extension":"png","original":"https://assets.ing.com/asset/dc99534f-f15c-47c8-880b-a914051d90a3/APP-EN-Deals.png","transformBaseUrl":"https://assets.ing.com/transform/dc99534f-f15c-47c8-880b-a914051d90a3/APP-EN-Deals","type":"image","width":333},"link":{"text":"Discover ING+ deals","url":"/en/individuals/daily-banking/ing-plus-deals"},"title":"Cashback with ING+ deals"},{"body":"Portfolio, markets, news and themes at a glance.","image":{"extension":"png","original":"https://assets.ing.com/asset/81ae219c-9be7-44eb-aec4-b71551ef70ad/App-EN-Invest.png","transformBaseUrl":"https://assets.ing.com/transform/81ae219c-9be7-44eb-aec4-b71551ef70ad/App-EN-Invest","type":"image","width":418},"link":{"text":"Find out more","url":"/en/individuals/investing"},"title":"All your investments in one place"},{"body":"If you are a parent, you can manage all your children’s accounts in one central place.","image":{"extension":"png","original":"https://assets.ing.com/asset/2471148c-d65d-4a73-9494-1f53c8a68b99/App-EN-Children.png","transformBaseUrl":"https://assets.ing.com/transform/2471148c-d65d-4a73-9494-1f53c8a68b99/App-EN-Children","type":"image","width":418},"link":{"text":"Discover more","url":"/en/individuals/minors/children-overview"},"title":"A dedicated view to children’s finances"},{"body":"Log in and approve your transactions quickly and safely with biometrics.","image":{"extension":"png","original":"https://assets.ing.com/asset/5cb9da9c-c223-44a7-afe5-6934f6f4c67f/App-EN-Biometrics.png","transformBaseUrl":"https://assets.ing.com/transform/5cb9da9c-c223-44a7-afe5-6934f6f4c67f/App-EN-Biometrics","type":"image","width":418},"link":{"text":"Read more","url":"/en/individuals/daily-banking/fingerprint-face-recognition"},"title":"Access made easy and secure"}]},{"componentType":"sectionTitle","title":"FAQ"},{"accordionList":[{"richBody":{"value":"<p>This pack costs €39.90/month. </p><p>If you want more information about the charges and fees, consult these documents:  </p><ul><li><p><a href=\"https://assets.ing.com/m/7ce7f1924e028627/original/pricing-list-private-future-en.pdf\">Charges applied to the main banking services and transactions for private use (PDF) </a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4f770dd52b73ea0a/original/FID-ing-Max-EN.pdf\">Fee Information Document- ING Max (PDF) </a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/7bf1e0b0fc53aa21/original/GeneralRegulationsFutureEN.pdf\">General regulations (PDF) </a><a href=\"https://assets.ing.com/m/7bf1e0b0fc53aa21/original/GeneralRegulationsFutureEN.pdf\"> </a></p></li></ul><p>Monthly fees are debited on the first working day of the next month. If you take out the service during the course of a month, you are only charged for the days used. These charges are debited at the same time as the charges for the first full month of use, or at the moment you close the service. </p>"},"title":"How much does the ING Max pack cost?"},{"richBody":{"value":"<p>You can switch to a different pack in your ING Banking app, Home’Bank, or in a branch. To do it online, go to the &quot;Services&quot; tab, select &quot;Accounts&quot;, and choose &quot;Change current account pack&quot;.</p>"},"title":"How to change my ING current account pack?"},{"richBody":{"value":"<p><strong>New to ING?  </strong>You can open your pack in a few minutes via the ING Banking app or on Home’Bank. You can register through itsme® or a card reader. <br /><br /><strong>Already with ING? </strong> It&apos;s even quicker &amp; easier for you in our ING Banking app or Home’Bank! <br /><br /><strong>Can&apos;t open your account online?</strong> Come meet us in one of our branches.<br /><br />Don&apos;t want any insurances or features linked to your pack? You can also open an<a data-type=\"internal\" href=\"/en/individuals/current-accounts-packs/pack-go\"> ING Go pack</a> or an<a data-type=\"internal\" href=\"/en/individuals/current-accounts-packs/universal-account\"> </a><a data-type=\"internal\" href=\"/en/individuals/current-accounts-packs/universal-account\">ING Green Account</a></p>"},"title":"How do I open an ING Max pack?"},{"richBody":{"value":"<p>With this pack, you can request a Visa Infinite credit card included in your ING Max (subject to approval from ING Belgium, based on your credit risk), our most luxurious credit card filled with exclusive experiences and premium features. It&apos;s like having a VIP pass to the most elite financial perks and privileges!<br /><br />You don&apos;t pay any additional fee, as long as you hold the pack. If you change packs, the card will be cancelled as it is not available as a standalone product. Other credit cards remain at your disposal.<br /><br />What you need to know:<br />- We do not automatically issue a credit card with the ING Max pack. You will be invited to request for one after opening your pack. <br />- Your request to provide a credit card is subject to acceptance by ING Belgium and does not bind you as long as you have not signed the ING Visa Infinite contract. </p>"},"title":"Is a credit card included in the ING Max pack?"},{"richBody":{"value":"<p>Third debit card (if you have more than 2 account holders): €10 per year. The ING Professional Current Account is only included in your pack during the first year, starting on the account opening date. It is not opened automatically with your pack, you must request it yourself. Please note that standard pricing will apply once the one-year-free period is over.<br /><br />As of the 61st manual transactions in euros per year:<br />- Sending money in euros using a partially pre-printed pink form: €1 per payment<br />- Sending money in euros at the counter: €1 per payment<br /><br />Standard tariffication applies for the other type of manual transactions.</p>"},"title":"What are the main charges associated with the additional services in the ING Max pack?"},{"richBody":{"value":"<p>All insurances included in your ING More pack are <strong>automatically activated</strong> when you activate your pack.</p><p>If you want to <strong>manage</strong> your insurances, submit a <strong>claim</strong>, request <strong>assistance</strong>, or find <strong>more information</strong> about your <strong>insurances</strong>, visit your <strong>Protection Hub</strong> (handled by our trusted partner, <strong>Bolttech</strong>).</p><p>For more information, visit the <a data-type=\"internal\" href=\"/en/individuals/insurance/included-in-my-pack\">dedicated page</a> on our website, where you will find everything about your insurances, claims process and included services</p><p>We also offer some <strong>non-insurance services</strong> through Bolttech. You can activate them on your <strong>Protection Hub</strong> as well.</p><p>If you want to submit a claim for a transaction made with your Mastercard Gold or Visa Gold, please use the Qover claims process. Go to the <a href=\"https://ing-insurances.qover.com/claims\">Qover claims portal</a> and follow the instructions, providing all required documents and evidence.</p>"},"title":"How to make a claim or where to manage my insurance with my ING Max pack ?"},{"richBody":{"value":"<p>Select your ING Max current account as reference account when opening your ING Easy Invest investment account. The next month, you will receive a 1% bonus* on any invested amounts, with a maximum of €500. This bonus is automatically reinvested** in your chosen ING Easy Invest solution.<br /><br /><small class=\"footnote\">*<a href=\"https://assets.ing.com/m/7852bae59e0c89c7/original/ING-Easy-Invest-bonus-terms-EN.docx\">Conditions</a><a href=\"https://assets.ing.com/transform/326ea7ba-a960-4664-9a48-230b739bcb40/ING-Easy-Invest-Bonus-Terms-ENG\"> </a>apply<br />** If the amount of the bonus is less than 10€, it will be paid on the cash part of your ING Easy Invest investment account.</small> </p>"},"title":"How does the ING Easy Invest bonus work?"},{"richBody":{"value":"<p>When opening an account at ING as self-employed, the account is included during 1 year in your pack. Afterwards, standard pricing will apply.<br /><br />Good to know:<br />- The professional account is not opened automatically; you must request it yourself<br />- The 1-year-free period starts once your professional account is opened<br />- You can only benefit from this offer for 1 ING Professional Current Account per pack </p>"},"title":"How can I benefit from the 1 year included ING Professional Current Account with the ING Max pack?"},{"richBody":{"value":"<p>You can find all the relevant information concerning Amazon Prime on our detailed <a data-type=\"internal\" href=\"/en/individuals/current-accounts-packs/amazon-prime\">Amazon Prime information page</a>. </p>"},"title":"How to manage the Amazon Prime subscription?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"11b7d9bc-955a-445f-a132-e7303c4678cf","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Detailed information on the insurance products and non-insurance services included in the ING Max pack"},{"componentType":"paragraph","richBody":{"value":"<p>The ING Max pack includes insurance products designed to make your daily life safer, whether you are travelling, shopping online, attending events or managing your home and devices. </p><p>Below is an overview of the insurances included in the ING Max pack. </p><p>For complete and detailed information, please refer to the terms &amp; conditions of each insurance product and non-insurance service. </p><p>Travel insurance </p><p>The travel insurance is provided under AXA Partners Travel Assistance and is underwritten by Inter Partner Assistance SA.  </p><p>It offers comprehensive protection for trips of up to 90 days, including urgent medical assistance and medical expenses abroad, teleconsultations, travel accidents, trip delays, trip cancellations, baggage protection, rental car collision damage waiver and winter sports coverage. Your trips are insured as long as they are fully paid with the account linked to your ING Max pack. </p><p>Coverage limits: </p><p>- Medical assistance and expenses: up to €500,000 </p><p>- Rescue and search costs: up to €30,000 </p><p>- Travel Accidents: up to €200,000 </p><p>- Trip delay: €1,000/trip (max 2 claims per year) </p><p>- Trip Cancellation: €10,000/trip (max 3 claims per year) </p><p>- Baggage Protection: €250 (delay) / €2,500 (loss/damage) </p><p>- Rental Car Collision Damage Waiver: €3,000 </p><p>- Winter Sports: €10,000 search and rescue + €500 for unused ski pass </p><p>Exclusions apply, including medical expenses without prior approval, treatments received in your country of origin, pre‑existing medical conditions, travel against medical advice or for medical treatment, non‑essential or planned medical care, travel to destinations under official travel advisories, claims related to alcohol or drug use, professional or high‑risk sports including off‑piste winter sports, and events known before booking the trip, along with other limitations described in the terms and conditions. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. <br /> <br />For full details, please check the <a href=\"https://assets.ing.com/m/629c7b18a02977db/original/AXA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">travel insurance terms and conditions.</a>  </p><p>SmartDelay™ </p><p>If your flight is delayed by more than 60 minutes, you will receive airport lounge access for yourself and up to three companions. To be eligible, you must register your flight through the Protection Hub in your ING App at least 24 hours before the scheduled departure. This step is mandatory: flights that are not registered or are registered too late will not qualify. If your registered flight meets the delay conditions, you will receive a QR code via the Protection Hub and by email. You can register up to 8 flights per year. </p><p>For full details, please refer to the <a href=\"https://assets.ing.com/m/475945a0c63b8810/original/Collinson_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">SmartDelay™ service terms and conditions</a>. </p><p>ID Protect </p><p>A service that scans the deep and dark web to detect whether your personal data have been compromised, such as leaked credentials or illicit use of your information, and sends you alerts so you can take prompt action. </p><p>Please note that this service is not automatically active. To use this service, activate it through the Protection Hub in your ING App. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/26b048fbc02048ad/original/IDprotect_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">ID Protect service terms and conditions</a>.  </p><p>Safe Device </p><p>A digital security service that helps protect your devices through features such as antivirus protection, secure VPN, password management, and safe browsing tools. </p><p>Please note that this service is not automatically active. To use this service, activate it through the Protection Hub in your ING App and complete the Norton installation on your device. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/57ad4c561949fa5/original/Allianz_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">Safe Device service terms and conditions</a>. </p><p>Family Protect </p><p>A parental‑control service that helps parents manage and safeguard children’s online activities through tools such as website filtering, app and screen‑time management, social media monitoring, location tracking, and activity alerts. </p><p>Please note that this service is not automatically active. To use this service, activate it through the Protection Hub in your ING App and complete the installation of the Surfie app on your child’s device. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/6f6fac62a3c7f762/original/Puresight_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">Family Protect service terms and conditions</a>.  </p><p>Cyber protection </p><p>The cyber protection is provided under EUROP ASSISTANCE S.A. </p><p>Coverage for direct financial losses in the event of identity theft and data recovery services if your data is lost or corrupted due to malware or other cyber attacks.  </p><p>Coverage limits: €500 for identity theft and €3,000 for data recovery. The insurance covers a maximum of 1 claim per year.  </p><p>Exclusions apply, including cash or goods theft, damage already covered by another insurer or by ING, incidents that occurred before the start of coverage; losses caused by poor cyber hygiene (such as missing security updates or lack of antivirus); incidents involving illegal or pirated software; failures of external infrastructures (e.g. internet or power outages); indirect or undocumented losses (e.g. loss of profit or reputational damage); and damage to or replacement of devices, along with other limitations described in the terms and conditions. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/5fa4dfe1a0367aeb/original/EA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">cyber insurance terms and conditions</a>.  </p><p>Delivery protection </p><p>The Delivery protection insurance is provided under Chubb European Group SE. </p><p>Coverage for eligible purchases not delivered, damaged or stolen during delivery, as long as you paid with the account linked to your pack ING Max.  </p><p>Eligible items include goods that are: purchased new for personal use, bought from a registered retailer and transported by a professional transport operator. </p><p>Coverage limit: €1,250 per year. </p><p>Exclusions apply, including negligence or non‑reported theft, certain categories of items such as jewellery, vehicles, cash, animals and perishables; damage, loss or theft caused by negligence (e.g., leaving parcels unattended for an excessive period); theft of items stored at a collection point; claims where proof of delivery shows a signature or photo; claims with no valid tracking information; and cases where an incorrect delivery address contributed to the loss, along with other limitations described in the terms and conditions. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/4bbc00640b7216a6/original/Chubb_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">delivery guarantee terms and conditions</a>.  </p><p>Purchase protection </p><p>The purchase protection insurance is provided under Chubb European Group SE. </p><p>It covers the repair or replacement cost of eligible purchases of at least €50 in the event of accidental damage, theft, or loss within 200 days of purchase (or delivery, if later), provided the item was paid for using the account linked to your pack ING Max. </p><p>Coverage limits: €4,000 per claim, €8,000 per year. </p><p>Exclusions apply, including purchases of live animals and plants, perishable goods, digital items and jewellery, as well as other categories such as cash, vehicles, antiques and collectibles; second‑hand or used goods; normal wear and tear, cosmetic damage or manufacturing defects; damage covered by the manufacturer’s warranty; damage or theft caused by carelessness, or negligence; theft of items left unattended; and items lost or stolen without timely reporting, such as theft not reported to the police within 48 hours, along with additional limitations described in the terms and conditions. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/4bbc00640b7216a6/original/Chubb_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">purchase protection terms and conditions</a>.  </p><p>Device Protection </p><p>The device protection insurance is provided under AWP P&amp;C S.A.  </p><p>It covers the repair or replacement cost of your mobile phone in case of accidental damage. </p><p>Coverage limit: €3,000; deductible €150; damage must occur within 1 year of purchase. </p><p>The device protection insurance also covers the replacement cost of your mobile phones, tablets, wearables and laptops in case of theft. </p><p>Coverage limit: €2,000; deductible €150; theft must occur within 2 years of purchase. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>Exclusions apply. For full details, please check the <a href=\"https://assets.ing.com/m/57ad4c561949fa5/original/Allianz_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">device protection terms and conditions</a>. </p><p>Extend Warranty </p><p>The extended warranty insurance is provided under Chubb European Group SE. </p><p>It covers the repair or replacement cost of eligible purchases of at least €50, extending the manufacturer’s warranty by up to one additional year, provided the item was paid for using the account linked to your pack ING Max. </p><p>Coverage limit: €3,000 per year. </p><p>Exclusions apply, including items older than 3 years, or items used for commercial purposes, consumables, damage caused by improper use, etc. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/5fa4dfe1a0367aeb/original/EA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">extended warranty terms and conditions</a>.  </p><p>Home Assistance </p><p>Home assistance is provided under EUROP ASSISTANCE S.A. </p><p>It provides home assistance service for emergency situations, such as water leaks, power outages, roof damage or lost keys. </p><p>Coverage limit: €500 per year. The insurance covers a maximum of 1 claim per year.  </p><p>Exclusions apply, including non‑compliant installations, parts above €50. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/5fa4dfe1a0367aeb/original/EA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">home assistance terms and conditions</a>.  </p><p>Event cancellation protection </p><p>The event cancellation protection is provided under Chubb European Group SE. </p><p>It covers refund of the non‑refundable part of your ticket for eligible cancellation reasons, as long as you paid the ticket with the account linked to your pack ING Max. </p><p>Eligible reasons include: serious unforeseen illness, injury or death of you or an immediate family member; being required by the police after a burglary or major damage at home, delay or disruption of your transport, vehicle breakdown or accident causing over 3 hours’ delay. </p><p>Coverage limit: €1,000 per year. The insurance covers a maximum of 1 claim per year.  </p><p>Exclusions apply, including events cancelled or changed by the organiser, tickets with travel or accommodation, business tickets, season passes, work obligations, known circumstances before purchase, pre‑existing medical conditions, pandemics , missing or invalid ID, along with additional limitations described in the terms and conditions. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/4bbc00640b7216a6/original/Chubb_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">event cancellation insurance terms and conditions</a>.  <br />ATM Theft Protection </p><p>The ATM theft insurance is provided under Chubb European Group SE. </p><p>It provides compensation if cash is stolen during or within 2 hours after an ATM withdrawal. </p><p>Coverage limit: €500 per year. The insurance covers a maximum of 1 claim per year.  </p><p>Exclusions apply, including theft not reported to the police within 24 hours, theft that occurred inside a branch, etc. </p><p>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium. </p><p>For full details, please check the <a href=\"https://assets.ing.com/m/4bbc00640b7216a6/original/Chubb_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">ATM Theft insurance terms and conditions</a>.  </p><p>Legal information concerning the ING Max pack</p><p>The ING Max pack is a pack that contains an ING Max account. The ING Max Account is a current account for adult private individuals. It can be opened either in euro or in another currency, depending on the options offered by ING. Unless otherwise agreed, if there are two account holders, each holder has the same administrative powers and signs alone for his or her transactions (including closure of the account). </p><p>The pack contains the following insurances: Travel insurance, Cyber protection insurance, Delivery protection, Purchase protection, Event cancellation protection, Extended Warranty, Device protection, ATM theft protection, Home assistance. ING has taken out insurance policies as the policyholder for the benefit of its clients with insurers:  (Insurers: AXA Partners Travel Assistance, EUROP ASSISTANCE S.A, Chubb European Group SE, AWP P&amp;C S.A.) </p><p>This pack also includes the following optional ancillary service: </p><p>- an ING Visa Infinite credit card or Visa Gold, or Mastercard Gold or Visa Classic under the acceptation of ING Belgium, to be requested by (one of) the account holder(s). The relevant terms and conditions and information can be found on the Charges and regulations page on <a href=\"http://www.ing.be/\">www.ing.be</a>;  </p><p>- an Amazon Prime subscription (provided by Amazon BE) to be requested by (one of) the account holder(s) on <a href=\"http://www.amazon.com.be/\">www.amazon.com.be</a> and subject to the terms and conditions of Amazon mentioned on its website; </p><p>- an ING Professional Current Account free for one year under acceptation of ING Belgium; to be requested by (one of) the account holder(s). </p><p>- a bonus of 1% on investments in ING Easy Invest (maximum of 500 euros per month), reinvested the next month. This bonus is only applicable if the current account of the packages is linked as reference account to an ING Easy Invest investment account. Opening an ING Easy Invest investment account is fully optional. Terms and conditions apply and available on ing.be. </p><p>The account holder may waive/not request all or part of these ancillary services without price reduction. At any time, the customer may change or terminate the pack or the account, free of charge. </p><p>Fees are subject to change with prior notification. </p><p>Any opening of an ING Max pack is subject to prior acceptance by ING Belgium SA/NV and mutual agreement. Terms and conditions of the ING Max (regulations, rates, Fee Information Document and additional information) are available at all ING branches, at ing.be or by phone on +32 2 464 60 04  </p><p>Read the following legal documents for more detailed terms &amp; conditions: </p><ul><li><p><a href=\"https://assets.ing.com/m/7bf1e0b0fc53aa21/original/GeneralRegulationsFutureEN.pdf\">General Regulations</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/719c442e9ea5c9f9/original/be-INGBanking-terms-conditions-en-1-16.pdf\">ING Banking Terms and Conditions</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/3f6d74de6a625e74/original/PaymentTransactionsSpecialRegulationsFutureEN.pdf\">Special Regulations for Payment Transactions</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4427ea62f82aae94/original/ReglementBetaalkaartenFUTURE_EN.pdf\">General Conditions of the ING Debit Card </a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/7ce7f1924e028627/original/pricing-list-private-future-en.pdf\">Charges Applied to the Main Banking Services and Transactions for private use</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4f770dd52b73ea0a/original/FID-ing-Max-EN.pdf\">Fee Information Document on the pack ING Max</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/a1a3fae4571a0503/original/BCA-LijstVanToegelatenVerrichtingenEN.pdf\">List of authorized transactions</a> </p></li></ul><ul><li><p><a href=\"https://www.ing.be/en/individuals/daily-banking/personal-data-protection-statement-for-ing-belgium-nv-sa\">Privacy Statement for ING Belgium nv/sa </a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/caa49fe207460e38/original/deposits_protection_EN.pdf\">Deposits protection information sheet</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/44aeaae5e14d93e3/original/general-information-regarding-accounts-digital-channels-and-cards-EN.pdf\">General information regarding accounts, digital channels and cards</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4d0d671a5b5aeb15/original/ReglementINGVisaClassicVisaGoldMCGoldNewEN.pdf\">General conditions ING Visa Classic Visa Gold MC Gold </a></p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/1a61900dfd56da88/original/AXA_Insurance-Product-Information-Document_INGpack_EN.pdf\">Insurance Product Information Documents - AXA (travel)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/629c7b18a02977db/original/AXA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">General Terms and Conditions Insurances - AXA (travel)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/7c5762c06f7009cf/original/Chubb_Insurance-Product-Information-Document_INGpack_EN.pdf\">Insurance Product Information Documents - Chubb (Purchase, warranty, event, ATM)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4bbc00640b7216a6/original/Chubb_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">General Terms and Conditions Insurances - Chubb (Purchase, warranty, event, ATM)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/214fd147823a03bc/original/EA_Insurance-Product-Information-Document_INGpack_EN.pdf\">Insurance Product Information Documents - Europ Assistance (Cyber &amp; Home)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/5fa4dfe1a0367aeb/original/EA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">General Terms and Conditions Insurances - Europ Assistance (Cyber &amp; Home)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/26b048fbc02048ad/original/IDprotect_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">General Terms and Conditions Insurances - ID Protect (EA)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/c3fcfa6a66f406a/original/Allianz_Insurance-Product-Information-Document_INGpack_EN.pdf\">Insurance Product Information Documents - Allianz (Device)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/57ad4c561949fa5/original/Allianz_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">General Terms and Conditions Insurances - Allianz (Device)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4b7b8f2d25ea49d0/original/Norton_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">General Terms and Conditions Insurances - Norton</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/6f6fac62a3c7f762/original/Puresight_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">General Terms and Conditions Insurances - Puresight</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/475945a0c63b8810/original/Collinson_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">General Terms and Conditions Insurances - Collinson</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/513cb422c9342bf6/original/AmazonPrime-EN.pdf\">Amazon Prime</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/asset/8966ae0f-e41e-4f9b-9698-96d24f2ee81c/ING-Save-Up-termandconditions-EN.pdf\">General Terms and Conditions ING-Save-Up</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/asset/d1d47353-dffd-4428-9665-296dac0b6a35/general-conditions-invest-EN-new.pdf\">General conditions Investments</a> </p></li></ul><p>Home&apos;Bank, Business&apos;Bank and the ING Banking app are available to all Home&apos;Bank, Business&apos;Bank or ING Banking subscription holders (subject to acceptance by ING and mutual agreement). All relevant information, such as the Home&apos;Bank, Business&apos;Bank, (annexed to ING’s General Regulations), the General Terms and Conditions of the ING Banking app, transaction fees, is available on www.ing.be, at your ING branch and by telephone on 02 464 60 04. </p><p>ING+ deals Belgium aims to offer its clients discounts or cashback at partner retailers such as Delhaize, Booking, Amazon, and more. For more information, visit <a href=\"https://www.ing.be/en/individuals/daily-banking/ing-plus-deals\">ING+ deals: enjoy exclusive discounts - ING Belgium</a> </p><p>ING Belgium NV/SA – Bank/Lender – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – <a href=\"https://www.ing.be/\">www.ing.be</a> – Contact us via ing.be/contact – Insurance broker, registered with the FSMA under the number 0403.200.393. - Publisher responsible: Cédric Lebegge - Marnixlaan/Avenue Marnix 24, B-1000 Brussels – Z730072E – 05/26  </p><p>Insurance intermediary: Bolttech Europe Brokerage S.A.S. – 43 Rue de Liege, 75008, Paris, France – VAT: FR08 892665811  - RCS 892 665 811  – Plate-forme d&apos;assurance intégrée | bolttech  – Insurance broker, registered with the ORIAS under the number 21001112 </p>"}}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Bank account packs","url":"/en/individuals/current-accounts-packs"}},"componentType":"productHeader","coreHeader":{"headerImage":{"extension":"png","original":"https://assets.ing.com/asset/740123fa-8e0b-4ac1-9d8b-a7fd9bebd092/ING-Max-16-9.png","transformBaseUrl":"https://assets.ing.com/transform/740123fa-8e0b-4ac1-9d8b-a7fd9bebd092/ING-Max-16-9","type":"image","width":5000},"promoText":"🎁 Welcome gift*","subtitle":"Bank like you live. Freely.","title":"ING Max"},"cta":{"componentType":"cta","textLink":{"text":"Get started","url":"/en/individuals/current-accounts-packs/how-open-pack"}},"usps":[{"body":"Visa Infinite credit card* (optional)","icon":{"extension":"svg","original":"https://assets.ing.com/asset/bd1e8e0e-7350-49cf-9332-8ca7039f1e6f/Icon-Credit-card-Max.svg","transformBaseUrl":"https://assets.ing.com/transform/bd1e8e0e-7350-49cf-9332-8ca7039f1e6f/Icon-Credit-card-Max","type":"image","width":24}},{"body":"24/7 concierge service and 4 lounge accesses/ year","icon":{"extension":"png","original":"https://assets.ing.com/m/52b7f71069e19aa8/original/assistance_illustration.png","transformBaseUrl":"https://assets.ing.com/transform/03adc2af-5d7e-430b-85f2-4effbbe1ad01/assistance_illustration","type":"image","width":267}},{"body":"Advanced Travel Insurance","icon":{"extension":"svg","original":"https://assets.ing.com/asset/3cace82a-459d-4290-9738-6277af3a26bc/airplanetopview.svg","transformBaseUrl":"https://assets.ing.com/transform/3cace82a-459d-4290-9738-6277af3a26bc/airplanetopview","type":"image","width":160}}]},"publishDate":"2026-06-08T00:10:39.275+02:00"}}