{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Your life evolves. Your banking should too. We’re reshaping daily banking and moving from traditional accounts to 4 smart, flexible and innovative packs to offer you more value for money and to support you through your way of living.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>Your life evolves. Your banking should too. </p><p>We’re reshaping daily banking and moving from traditional accounts to 4 smart, flexible and innovative packs to offer you more value for money and to support you through your way of living.</p>"}},{"componentType":"sectionTitle","title":"Discover your new pack!"},{"comparisonCardList":[{"highlight":"Previously","image":{"extension":"jpg","original":"https://assets.ing.com/asset/a924169b-ffd6-4505-9711-0337488b4c79/ING-Do-More-ATL.jpg","transformBaseUrl":"https://assets.ing.com/transform/a924169b-ffd6-4505-9711-0337488b4c79/ING-Do-More-ATL","type":"image","width":7952},"subtitle":"ING Green account​","title":"ING Do More pack","usps":[{"body":"2 debit cards​ included (1 per holder)","iconType":"check-mark"},{"body":"60 manual transactions in any branch","iconType":"check-mark"},{"body":"Unlimited cash withdrawals​ in euro (SEPA)​","iconType":"check-mark"},{"body":"Unlimited account & mandate holders","iconType":"check-mark"},{"body":"Event cancellation and purchase protection​","iconType":"check-mark"}]},{"features":{"featureBody":"","featureList":[{"body":"1 Visa Classic credit card (Activation optional & subject to acceptance)","iconType":"check-mark"},{"body":"Delivery guarantee insurance","iconType":"check-mark"},{"body":"Cyber prevention","iconType":"check-mark"},{"body":"Identity theft protection","iconType":"check-mark"},{"body":"Medical assistance","iconType":"check-mark"},{"body":"Travel accident insurance","iconType":"check-mark"},{"body":"Amazon Prime Belgium subscription (Activation optional)","iconType":"check-mark"}],"featureTitle":"+ 7 new benefits included in your pack!"},"highlight":"As of now","image":{"extension":"png","original":"https://assets.ing.com/asset/05f997cc-2d99-4ec9-b26f-98109010396d/ing-more-card.png","transformBaseUrl":"https://assets.ing.com/transform/05f997cc-2d99-4ec9-b26f-98109010396d/ing-more-card","type":"image","width":770},"subtitle":"ING More account","title":"ING More pack","usps":[{"body":"Everything you had before","iconType":"check-mark"}]}],"componentType":"comparisonCards","title":"ING Do More pack,ING More pack"},{"componentType":"sectionTitle","title":"7 new benefits now included in your pack!"},{"componentType":"paragraph","richBody":{"value":"<p>Your account is getting an upgrade. Discover 7 new benefits now included in your pack, bringing you more value and everyday advantages, all for one smart price.</p>"}},{"componentType":"sectionTitle","title":"1 Visa Classic credit card*"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/asset/8fa3cd0a-1292-42a0-86c9-578abfd41a88/wallet-coins-debit-card-money.svg","transformBaseUrl":"https://assets.ing.com/transform/8fa3cd0a-1292-42a0-86c9-578abfd41a88/wallet-coins-debit-card-money"},"componentType":"paragraph","richBody":{"value":"<p><strong>Included in the price of the pack (worth € 2.25 /month).</strong></p><p>You get the benefit of being able to request one Visa Classic credit card fee-free (subject to credit risk approval process). Enjoy the convenience and perks of a Visa Classic credit card without worrying about extra charges.</p><p><strong>You already have a Visa Classic? </strong>Good news! Now it will be part of your pack price! </p><p><span lang=\"EN-US\" dir=\"ltr\">*Activation optional </span>and subject to acceptance by ING Belgium</p>"}},{"componentType":"sectionTitle","title":"5 new insurances"},{"alignedImage":{"position":"left","extension":"svg","original":"https://assets.ing.com/asset/d51e6ecf-c746-440d-a06c-393692ecce6b/passwordprotectionnopadding.svg","transformBaseUrl":"https://assets.ing.com/transform/d51e6ecf-c746-440d-a06c-393692ecce6b/passwordprotectionnopadding"},"componentType":"paragraph","richBody":{"value":"<ul><li><strong>Delivery protection</strong></li></ul><p>Get refunded up to €750 if your order arrives damaged or goes missing - stress-free shopping, delivered.</p><ul><li><strong>Cyber prevention</strong></li></ul><p>Monitor your digital footprint on the dark web - helping you stay one step ahead of cyber risks. This service should be activated in the Protection Hub.</p><ul><li><strong>Identity theft protection</strong></li></ul><p>Get up to €250 support to recover from identity theft - quick help when your personal data is misused. If you think you are a victim of a cyber-attack, please contact ING Anti-Fraud team first. </p><ul><li><strong>Emergency medical assistance</strong></li></ul><p>Get 24/7 emergency medical assistance, including telemedicine and repatriation, with medical costs covered up to €100,000.</p><ul><li><strong>Travel accident compensation</strong></li></ul><p>Get up to €100,000 cover for death or disability, plus €30,000 for rescue and repatriation - keeping you protected when it matters most.</p>"}},{"componentType":"sectionTitle","title":"Amazon Prime Belgium subscription*"},{"alignedImage":{"position":"right","extension":"svg","original":"https://assets.ing.com/asset/7105e8b7-42bb-4c1f-b5dc-64571599f2a2/AutoSalon_Camio3.svg","transformBaseUrl":"https://assets.ing.com/transform/7105e8b7-42bb-4c1f-b5dc-64571599f2a2/AutoSalon_Camio3"},"componentType":"paragraph","richBody":{"value":"<p>Enjoy streaming, fast delivery services and gaming (worth €2.99/month).</p><p><strong>Already paying for an Amazon Prime account? </strong> Good news! You will save €2,99/month as it is now included in your pack price! First, cancel your current subscription, then activate the new one directly in your ING Banking app.</p><p>*Activation optional and on request</p>"},"textLinks":[{"text":"Discover more about Amazon Prime","url":"/en/individuals/current-accounts-packs/amazon-prime"}]},{"componentType":"sectionTitle","title":"More benefits. One smart price."},{"alignedImage":{"position":"right","extension":"png","original":"https://assets.ing.com/asset/c8de954f-0013-492b-a538-095b8d45a765/Coin-and-stacked.png","transformBaseUrl":"https://assets.ing.com/transform/c8de954f-0013-492b-a538-095b8d45a765/Coin-and-stacked"},"componentType":"paragraph","richBody":{"value":"<p><strong>Enjoy 7 new benefits plus everything you already had - for less than a pizza!</strong></p><ul><li>1 Visa Classic credit card* (worth € 2.25 /month). </li><li><p>Amazon Prime Belgium subscription (worth €2.99/month). </p></li><li><p>+ 5 new insurances on top </p></li><li><p>everything you already had </p></li></ul><p><strong>All of this for €7.90/month (for a total value of €19/month)! </strong> Your are between 18 and 25? You get all of this for only €1.90/month!</p><p><strong>Start now! </strong>Explore all your benefits for 2 months at the current price. Only from the 1 August, the new price will apply. </p>"}},{"body":"Want to save even more?\r\nPay only €3.90/month (less than a cappuccino) by adding your salary or a minimum of €700 paid directly into your ING account every month from an external source.","componentType":"promotionalBanner","date":{},"icon":{"extension":"svg","original":"https://assets.ing.com/asset/300285ee-9cbd-4bfd-a362-e2630fe51269/Circle-Piggy-bank-10.svg","transformBaseUrl":"https://assets.ing.com/transform/300285ee-9cbd-4bfd-a362-e2630fe51269/Circle-Piggy-bank-10","type":"image","width":64}},{"componentType":"sectionTitle","title":"When will these changes take place"},{"componentType":"applicationProcess","steps":{"stepList":[{"body":"From the 21.05.2026, discover and enjoy your new pack and benefits (at no extra cost).","title":"Welcome to your ING More pack!"},{"body":"From the 21.05.2026 to 01.08.2026, you can enjoy your new pack at your previous price for the 2 month. This time will allow you to know if that's the right one for you and to explore other options with the 4 new packs that are now available! If you switch to a new pack, you pay the fee for that pack straight away.","title":"Your 2 month trial"},{"body":"Your new monthly fee comes into effect.","title":"Your new price"}]}},{"componentType":"sectionTitle","title":"Your pack. Your options."},{"componentType":"paragraph","richBody":{"value":"<p>You’re always in control. Here’s what you can do: </p><ul><li><p><strong>This suits you fine: </strong>When you have a pack ING Go or Green account, you don&apos;t need to do anything. When you have an ING More, you just need to activate some benefits to start enjoying them, directly in your ING Banking app or on ing.be. </p></li><li><p><strong>Looking for something different? </strong>Your life changes, and so do your needs. That’s why you can easily compare our accounts and packs and choose the one that best suits your situation. We offer you full flexibility: you can switch to another account or pack anytime, free of charge. Find more information about switching packs in our FAQ down below. </p></li></ul><p>Discover and manage everything on your ING Banking app, on ing.be or visit your branch. We hope you’ll stay with ING, but if you decide not to, you can leave at any time without any fees. </p>"}},{"componentType":"sectionTitle","title":"Frequently Asked Questions"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"About the change"},{"accordionList":[{"richBody":{"value":"<p>ING is changing to packs to offer you more value for money, more services and a more comprehensive offering that better meets your needs. Every day, you manage money, make plans, and move forward. That’s why we’re reshaping daily banking and moving from traditional accounts to 4 smart, flexible and innovative packs that support you in your daily banking.  </p>"},"title":"Why is ING changing to packs?"},{"richBody":{"value":"<p>The change will take place from 21 May 2026. </p><ul><li><p>From that date, you will automatically have access to your new pack and its features.  </p></li></ul><ul><li><p>You will benefit from your new pack, at no extra cost, for 2 months. During this 2 month period: You can explore your new pack and its benefits or you can switch to another pack. If you switch to another pack during this period, the new pricing applies immediately. </p></li></ul><ul><li><p>From 1 August 2026, the new pricing will apply. </p></li></ul><p>Manage everything related to your new pack through your ING banking app, on ing.be under Services &gt; My pack, or via customer service or your branch. </p>"},"title":"When will the change take place?"},{"richBody":{"value":"<p>In most cases, no action is required. </p><ul><li><p>ING Go or ING Green account customers: nothing to do. </p></li></ul><ul><li><p>ING More customers: you can activate some benefits. </p></li></ul><p>You can activate or request: </p><ul><li><p>A Visa Classic credit card (subject to ING&apos;s approval) </p></li></ul><ul><li><p>Amazon Prime Belgium subscription </p></li></ul><ul><li><p>Cyber protection and ID theft insurance </p></li></ul><p>All other included benefits and insurance are already active. </p>"},"title":"Do I need to do anything?"},{"richBody":{"value":"<p>If you are not fully satisfied with your new pack, you have a few options:  </p><ul><li><p>You can switch to another pack or account at any time. If you switch to a new pack, you pay the fee for that pack straight away.   </p></li></ul><ul><li><p>We hope you’ll stay with ING, but if you decide not to, you can leave at any time without any fees.  </p></li></ul>"},"title":"What if I don’t want a pack?"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Accounts and packs"},{"accordionList":[{"richBody":{"value":"<p>A pack is a banking offer that includes: </p><ul><li><p>A current account </p></li></ul><ul><li><p>A selection of services and benefits </p></li></ul><p>All of this is grouped under one monthly fee, instead of paying for each service separately. </p>"},"title":"What is a pack?"},{"richBody":{"value":"<ul><li><p>A current account allows you to manage daily transactions (receive money, pay, transfer). </p></li></ul><ul><li><p>A pack includes that account plus additional services and benefits. </p></li></ul>"},"title":"What is the difference between an account and a pack?"},{"richBody":{"value":"<p>You can check your pack: </p><ul><li><p>In your ING Banking app </p></li></ul><ul><li><p>On Home’Bank (ing.be) under Services &gt; My pack </p></li></ul><ul><li><p>Via customer service or your branch </p></li></ul><p>Evolution overview: </p><ul><li><p>Lion account → ING Go pack </p></li></ul><ul><li><p>Green account → ING More pack OR standalone ING Green account (depending on your situation) </p></li></ul>"},"title":"What pack do I have now?"},{"richBody":{"value":"<p>If you have multiple accounts or packs, you will continue to have multiple packs (or accounts) after migration. </p>"},"title":"What if I have multiple accounts or packs?"},{"richBody":{"value":"<p>No. Any custom name (alias) you gave to your account will remain unchanged. </p>"},"title":"Will my account name or alias change?"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Switch to another pack"},{"accordionList":[{"richBody":{"value":"<p>You can switch anytime free of charge to the one that suits you best. If you change for a new pack or account, you will immediately pay the new applicable rate.   </p>"},"title":"Can I switch to another pack?"},{"richBody":{"value":"<p>Yes, switching packs is free of charge. </p><p>However: </p><ul><li><p>When you switch, the new pricing applies immediately </p></li></ul><ul><li><p>You pay pro rata (only for the days the new pack is active) </p></li></ul>"},"title":"Is switching packs free?  "},{"richBody":{"value":"<p>Yes, you can switch packs as often as you like, with no switching fees.</p><p>If you change for a new pack or account, you will immediately pay the new applicable rate.   </p>"},"title":"Can I switch multiple times?"},{"richBody":{"value":"<p>Yes, you can always switch back to a previous pack. When you switch, the new pricing applies immediately.</p>"},"title":"Can I switch back to my previous pack?"},{"richBody":{"value":"<p>You can switch: </p><ul><li><p>In your ING Banking app </p></li></ul><ul><li><p>On Home’Bank (ing.be) under Services &gt; My pack </p></li></ul><ul><li><p>Via customer service or your branch </p></li></ul>"},"title":"How can I switch packs?"},{"richBody":{"value":"<p>No. Your daily banking remains unchanged. </p><p>The following stay exactly the same: </p><ul><li><p>IBAN (account number) </p></li></ul><ul><li><p>Debit and credit cards </p></li></ul><ul><li><p>PIN codes </p></li></ul><ul><li><p>Standing orders and direct debits </p></li></ul><ul><li><p>Access to the app and Home’Bank </p></li></ul><p>You can continue using your account as usual. </p>"},"title":"Will anything change for my banking details?"},{"richBody":{"value":"<p>No, you do not need to update anything. </p>"},"title":"Do I need to update my payment details anywhere?"},{"richBody":{"value":"<p>No. Your ING+ deals remain the same and stay active. </p>"},"title":"Are there any changes to ING+ deals with my new pack?   "}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Pricing and discounts"},{"accordionList":[{"richBody":{"value":"<p><strong>ING Go:</strong> €2.20/month (free for ages 18–25) </p><p><strong>ING More:  </strong></p><ul><li><p>€3.90/month with ≥ €700 monthly income* </p></li></ul><ul><li><p>€7.90/month without income condition </p></li></ul><ul><li><p>€1.90/month (18–25 years) </p></li></ul><p><strong>ING Extra:</strong> €19.90/month </p><p><strong>ING Max:</strong> €39.90/month </p><p>* a minimum of €700 paid directly into your ING account every month from an external source. </p>"},"title":"How much do the packs cost?"},{"richBody":{"value":"<p>Yes, your existing promotion will continue according to its original conditions. </p>"},"title":"I currently benefit from a promotion. Will I keep it?"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Insurance"},{"accordionList":[{"richBody":{"value":"<p>Your insurance coverage will stay active.   </p><p>If you have a pack ING More, your new insurances are active as well. You can already activate your cyber prevention et ID theft via your ING Banking app, on ing.be, via call or via your local branch.  </p>"},"title":"What will happen to my insurance?"},{"richBody":{"value":"<p>You will be able to find all your insurance the Protection Hub, in your ING Banking app and on ing.be </p><p><strong>What is the Protection Hub and why should I access it? </strong><br /> The Protection Hub is a digital platform, powered by Bolttech, that allows you to view, manage and use the insurance and protection services included in your pack ING. <br /> <br />Through the Protection Hub you can: </p><ul><li><p>See which protections (insurance and non‑insurance services) are included in your pack </p></li></ul><ul><li><p>Activate optional services (e.g. ID Protect, Safe Device, Family Protect, SmartDelay™) </p></li></ul><ul><li><p>Consult policy details and documents </p></li></ul><ul><li><p>Classified as C2 - General Business </p></li></ul><ul><li><p>Submit track insurance claims </p></li></ul><ul><li><p>Access FAQs, chat and assistance lines </p></li></ul>"},"title":"Where can I consult my insurance coverage?"},{"richBody":{"value":"<p>The claim system is also available directly in your ING Banking App and on ing.be, in your Protection hub, making it easier and more accessible to manage your claims.</p>"},"title":"Will the claim system change?"},{"richBody":{"value":"<p>Insurance coverages included in your ING pack are automatically active as soon as you subscribe. Service‑based benefits require activation, including ID Protect, Safe Device, Family Protect, and SmartDelay™. To activate SmartDelay™, you must register your flight at least 24 hours before departure. All activation steps are clearly shown in the Protection Hub. </p>"},"title":"Which insurances are automatic and which do you need to activate? "},{"richBody":{"value":"<p>If the Protection Hub is not visible or if some features are missing, this may be because your ING package does not include Protection Hub benefits. If the issue persists, you can contact support via the Get help section in the Protection Hub, where you can access the FAQ, submit an enquiry, or start a chat with support. Alternatively, you can reach the Customer Service team at +32 78 07 93 91 or via <a href=\"mailto:contact.be@protectionhub.io\">contact.be@protectionhub.io</a>. </p>"},"title":"What should I do if the Protection Hub is not visible or if features are missing?"},{"richBody":{"value":"<p>Having travel insurance features included in your ING More Pack is a real added value and provides useful protection for many everyday travel situations.  </p><p>However, if you already have a standalone travel insurance, it is strongly recommended to keep it, as it usually offers more comprehensive coverage.  </p><p>Standalone travel insurance typically includes:  </p><ul><li><p>Higher coverage limits   </p></li></ul><ul><li><p>Repatriation of accompanying travellers   </p></li></ul><ul><li><p>Visits to the insured person while hospitalised abroad   </p></li></ul><ul><li><p>Post-hospital medical expenses in Belgium   </p></li></ul><ul><li><p>Additional optional guarantees that you may have taken out, including luggage cover, trip cancellation, and roadside assistance  </p></li></ul><p>These examples of guarantees are not included in the ING More Pack.  </p><p>Keeping both allows you to benefit from the advantages of the ING More Pack while maintaining a higher and more complete level of travel protection.  </p>"},"title":"What should I do if I already have a standalone travel insurance?"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"joint accounts"},{"accordionList":[{"richBody":{"value":"<p>If you have a joint account, then it remains a joint account in your new pack. </p>"},"title":"What changes will apply to my joint account?"},{"richBody":{"value":"<p>Yes, your co-holder will also receive a message about the migration. </p>"},"title":"Will my co‑holder also receive a message about the migration?"},{"richBody":{"value":"<p>Yes, your co-holder will also have the same access. </p>"},"title":"Will my co‑holder still have the same access?"},{"richBody":{"value":"<p>Yes, each account holder will see the migration in their own ING Banking app or on Home’Bank (ing.be). </p>"},"title":"Will each account holder see the migration in their own ING Banking app or Home’Bank (ing.be)?"},{"richBody":{"value":"<p>Yes, you can always switch to another pack. </p><p>Keep in mind that there is a 1€/month fee for a joint account with an ING Go pack.   </p>"},"title":"Can we switch to another pack? "},{"richBody":{"value":"<p>If you have a joint account with the ING Go pack, there is a fee of 1€/month.   </p><p>With every other pack and account, the option is included in the price. </p>"},"title":"Is there a fee linked to having a joint account?"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Credit cards"},{"accordionList":[{"richBody":{"value":"<p>In your pack, credit cards aren&apos;t included. But don&apos;t worry, you can still get standalone credit cards (subject to credit risk approval process) like Visa Classic or Mastercard Gold at standard pricing Just a heads-up, the Visa Platinum and the Visa Infinite credit card aren&apos;t available as a standalone products.  </p>"},"title":"Is there a credit card included in the ING Go pack? "},{"richBody":{"value":"<p>Yes, a visa classic credit card is included in the price of the pack (worth € 2.25 /month). You get the benefit of being able to request one Visa Classic credit card fee-free (subject to credit risk approval process). Enjoy the convenience and perks of a Visa Classic credit card without worrying about extra charges.  </p><p>This card remains fee-free as long as you hold the pack. If you change packs, it becomes payable at standard pricing.  </p><p>What you need to know:  </p><ul><li><p>We do not automatically issue a credit card with the ING More Pack. You will be invited to request for one after opening your pack.  </p></li></ul><ul><li><p>Your request to provide a credit card is subject to acceptance by ING Belgium and does not bind you as long as you have not signed the ING Visa Classic contract.  </p></li></ul>"},"title":"Is there a credit card included in the ING More pack?"},{"richBody":{"value":"<p><strong>For the ING More pack:   </strong></p><ul><li><p>You have already a Visa Classic linked to your pack ING More account? it will be now included, automatically. You will not have to pay this extra fee anymore.   </p></li></ul><ul><li><p>You have multiple Visa Classic? Your older visa classic (linked to your pack ING More account) will be included. You will continue to pay the regular price for the other ones.  </p></li></ul><ul><li><p>You have a Mastercard Gold, Visa Gold or ING Card? These types of credit cards are not included in this pack. However, they can be included in other packs: the ING Extra pack and the ING Max pack.  </p></li></ul><ul><li><p>ING Card are not included in packs.   </p></li></ul><p>  </p><p><strong>For the ING Go pack:   </strong></p><p>The pack doesn’t include a credit card.   </p><p>As there are credit cards now included in other packs, maybe it would be more interesting to switch to another one and enjoy more value with even more benefits.   </p>"},"textLinks":[{"text":"Compare our packs to discover what’s best for you.","url":"/en/individuals/current-accounts-packs/compare-packs"}],"title":"What if I already have a credit card? "},{"richBody":{"value":"<p><span><span><span lang=\"EN-US\" dir=\"ltr\">This is a one-time pro-rata adjustment for your Visa card before your account was automatically moved to ING More.</span></span></span></p><p><span><span><span lang=\"EN-US\" dir=\"ltr\">From the moment your ING More pack is active, your Visa Classic is included and no longer charged. </span><span lang=\"FR-BE\" dir=\"ltr\">You don’t need to do anything.</span></span></span></p>"},"title":"Why was I charged a small additional fee for my Visa card after being switched to ING More?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Add some Extra!"},{"alignedImage":{"position":"left","extension":"png","original":"https://assets.ing.com/asset/6db4b6fc-b5d4-448b-8d6d-a68f081a3734/ING-Extra.png","transformBaseUrl":"https://assets.ing.com/transform/6db4b6fc-b5d4-448b-8d6d-a68f081a3734/ING-Extra"},"componentType":"paragraph","richBody":{"value":"<ul><li>1 Visa Platinum credit card* (optional)</li><li>€0 ING exchange fees on credit card</li><li>Extended Travel Insurance</li></ul>"},"textLinks":[{"text":"Try it anytime!","url":"/en/individuals/current-accounts-packs/pack-extra"}],"title":"Switch to ING Extra and enjoy these benefits:"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"Icon-Extra","altTextEN":"Icon-Extra","altTextFR":"Icon-Extra","altTextNL":"Icon-Extra","extension":"png","original":"https://assets.ing.com/asset/68647f2e-1ea5-41db-98b8-dfe64feaa3c0/Icon-Extra.png","transformBaseUrl":"https://assets.ing.com/transform/68647f2e-1ea5-41db-98b8-dfe64feaa3c0/Icon-Extra","type":"image","width":320},"intro":"Go the extra mile in banking and in life.","link":{"url":"/en/individuals/current-accounts-packs/pack-extra"},"title":"ING Extra pack"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"svg","original":"https://assets.ing.com/m/637ac3dbd94ade59/original/wallet-coins-debit-card-money-no-padding.svg","transformBaseUrl":"https://assets.ing.com/transform/f24ea95f-cca0-496f-824c-ddefad22ce01/wallet-coins-debit-card-money-no-padding","type":"image","width":0},"intro":"Banking that adapts to your lifestyle.","link":{"url":"/en/individuals/current-accounts-packs/compare-packs"},"promotionalLabel":{"body":"Offer","labelType":"commercial"},"title":"Compare our bank account packs"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Any other questions?"},{"alignedImage":{"extension":"svg","original":"https://assets.ing.com/asset/8bf6f4df-09ab-4a06-bb04-bea527498888/Call-center-headset-woman-spot.svg","transformBaseUrl":"https://assets.ing.com/transform/8bf6f4df-09ab-4a06-bb04-bea527498888/Call-center-headset-woman-spot"},"componentType":"paragraph","richBody":{"value":"<p>We are here to help!</p><ul><li><a href=\"https://ebanking.ing.be/banking/mobile/chat?EPCaccountpacks\">Chat with us  </a>anytime on your app</li><li>Check the <a data-type=\"internal\" href=\"/en/individuals/services/get-in-touch\">contact page</a> to choose your preferred way to contact us. </li></ul>"}}]},"hasMacro":false,"id":"1fd12575-c4f9-45dd-94bb-a7ecf7b9db67","legalZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Detailed information on the insurance products and non-insurance services included in the ING More pack"},{"componentType":"paragraph","richBody":{"value":"<p>The ING More pack includes insurance products designed to make your daily life safer, whether you are travelling, shopping online or attending events. <br />Below is an overview of the insurances included in the ING More pack. <br />For complete and detailed information, please refer to the terms &amp; conditions of each insurance product and non-insurance service. </p><p>Travel insurance <br />The travel insurance is provided under AXA Partners Travel Assistance and is underwritten by Inter Partner Assistance SA.  <br />It offers comprehensive protection for trips of up to 90 days, including urgent medical assistance and medical expenses abroad, teleconsultations and travel accidents. Your trips are insured as long as they are fully paid with the account linked to your ING More pack. <br /> Coverage limits: <br />- Medical assistance and expenses: up to €100,000 <br />- Travel Accidents: up to €100,000 <br />- Rescue and search costs: up to €30,000 <br />Exclusions apply, including medical expenses without prior approval, treatments received in your country of origin, pre‑existing medical conditions, travel against medical advice or for medical treatment, non‑essential or planned medical care, travel to destinations under official travel advisories, claims related to alcohol or drug use, professional or high‑risk sports including off‑piste winter sports, and events known before booking the trip, along with other limitations described in the terms and conditions. <br /><span><span><span><span lang=\"en-BE\" dir=\"ltr\"><span>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.</span></span></span></span></span></p><p>For full details, please check the travel insurance terms and conditions.  </p><p>Cyber protection <br />The cyber insurance is provided under EUROP ASSISTANCE S.A. <br />Coverage for direct financial losses in the event of identity theft.  <br />Coverage limits: €250 for identity theft. The insurance covers a maximum of 1 claim per year.  <br />Exclusions apply, including cash or goods theft, damage already covered by another insurer or by ING, incidents that occurred before the start of coverage; losses caused by poor cyber hygiene (such as missing security updates or lack of antivirus); incidents involving illegal or pirated software; failures of external infrastructures (e.g. internet or power outages); indirect or undocumented losses (e.g. loss of profit or reputational damage); and damage to or replacement of devices, along with other limitations described in the terms and conditions. <br /><span><span><span><span lang=\"en-BE\" dir=\"ltr\"><span>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.</span></span></span></span></span></p><p>For full details, please check the cyber insurance terms and conditions.</p><p>ID Protect <br />A service that scans the deep and dark web to detect whether your personal data have been compromised, such as leaked credentials or illicit use of your information, and sends you alerts so you can take prompt action. <br />Please note that this service is not automatically active. To use this service, activate it through the Protection Hub in your ING App. <br />For full details, please check the ID Protect service terms and conditions.  </p><p>Delivery protection <br />The delivery protection insurance is provided under Chubb European Group SE. <br />Coverage for eligible purchases not delivered, damaged or stolen during delivery, as long as you paid with the account linked to your ING More pack.  </p><p>Eligible items include goods that are: purchased new for personal use, bought from a registered retailer and transported by a professional transport operator. <br />Coverage limit: €750 per year. <br />Exclusions apply, including negligence or non‑reported theft, certain categories of items such as jewellery, vehicles, cash, animals and perishables; damage, loss or theft caused by negligence (e.g., leaving parcels unattended for an excessive period); theft of items stored at a collection point; claims where proof of delivery shows a signature or photo; claims with no valid tracking information; and cases where an incorrect delivery address contributed to the loss, along with other limitations described in the terms and conditions. <br /><span><span><span><span lang=\"en-BE\" dir=\"ltr\"><span>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.</span></span></span></span></span></p><p>For full details, please check the delivery guarantee terms and conditions. </p><p>Purchase protection <br />The purchase protection insurance is provided under Chubb European Group SE. <br />It covers the repair or replacement cost of eligible purchases of at least €50 in the event of accidental damage, theft or loss within 90 days of purchase (or delivery, if later), provided the item was paid for using the account linked to your ING More pack.  <br />Coverage limits: €3,000 per claim and per year. <br />Exclusions apply, including purchases of live animals and plants, perishable goods, digital items and jewellery, as well as other categories such as cash, vehicles, antiques and collectibles; second‑hand or used goods; normal wear and tear, cosmetic damage or manufacturing defects; damage covered by the manufacturer’s warranty; damage or theft caused by carelessness, or negligence; theft of items left unattended; and items lost or stolen without timely reporting, such as theft not reported to the police within 48 hours, along with additional limitations described in the terms and conditions.<br /><span><span><span><span lang=\"en-BE\" dir=\"ltr\"><span>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.</span></span></span></span></span></p><p>For full details, please check the purchase protection terms and conditions.</p><p>Event cancellation protection <br />The event cancellation protection is provided under Chubb European Group SE. <br />It covers refund of the non‑refundable part of your ticket for eligible cancellation reasons, as long as you paid the ticket with the account linked to your ING More pack. <br />Eligible reasons include: serious unforeseen illness, injury or death of you or an immediate family member; being required by the police after a burglary or major damage at home, delay or disruption of your transport, vehicle breakdown or accident causing over 3 hours’ delay. <br />Coverage limit: €500 per year. The insurance covers a maximum of 1 claim per year.  <br />Exclusions apply, including events cancelled or changed by the organiser, tickets with travel or accommodation, business tickets, season passes, work obligations, known circumstances before purchase, pre‑existing medical conditions, pandemics , missing or invalid ID, along with additional limitations described in the terms and conditions. <br /><span><span><span><span lang=\"en-BE\" dir=\"ltr\"><span>Eligibility for insurance coverage is strictly limited to persons who are resident in Belgium.</span></span></span></span></span></p><p>For full details, please check the <a href=\"https://assets.ing.com/m/4bbc00640b7216a6/original/Chubb_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">event cancellation insurance terms and conditions.</a>  </p><p>Legal information concerning the ING More  </p><p>The ING More is a pack that contains an ING More account. The ING More Account is a current account for adult private individuals. It can be applied for in an ING branch or directly online at ing.be, by using the ING Home’Bank services or the ING Banking app, and is opened upon signature of an account opening form at an ING branch or remotely in the case of online applications. Online applications to open an account (via ing.be) are reserved solely for legally competent private individuals residing in Belgium at the time of application and with an e-mail address. A maximum of two account holders per ING More Account and no mandate holder can be authorized if an application is submitted online (via ing.be or the digital channels). Unless otherwise agreed, if there are two account holders, each holder has the same administrative powers and signs alone for his or her transactions (including closure of the account). </p><p>The pack contains the following insurances: Travel insurance, Cyber protection insurance, Delivery protection, Purchase protection and Event cancellation protection. ING has taken out insurance policies as the policyholder for the benefit of its clients with Insurers: AXA Partners Travel Assistance, EUROP ASSISTANCE S.A, Chubb European Group SE, AWP P&amp;C S.A</p><p>This pack also includes the following optional ancillary service: </p><p>- an ING Visa Classic credit card under the acceptation of ING Belgium, to be requested by (one of) the account holder(s). The relevant terms and conditions and information can be found on the Charges and regulations page on <a href=\"http://www.ing.be/\">www.ing.be</a>;  </p><p>- an Amazon Prime subscription (provided by Amazon BE) to be requested by (one of) the account holder(s) on <a href=\"http://www.amazon.com.be/\">www.amazon.com.be</a> and subject to the terms and conditions of Amazon mentioned on its website; </p><p>The account holder may waive/not request all or part of these ancillary services without price reduction. At any time, the customer may change or terminate the pack or the account, free of charge. </p><p>Fees are subject to change with prior notification. </p><p>Any opening of an ING More is subject to prior acceptance by ING Belgium SA/NV and mutual agreement. Terms and conditions of the ING More (regulations, rates, Fee Information Document and additional information) are available at all ING branches, at ing.be or by phone on +32 2 464 60 04  </p><p>Read the following legal documents for more detailed terms &amp; conditions: </p><ul><li><p><a href=\"https://assets.ing.com/m/7bf1e0b0fc53aa21/original/GeneralRegulationsFutureEN.pdf\">General Regulations</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/719c442e9ea5c9f9/original/be-INGBanking-terms-conditions-en-1-16.pdf\">ING Banking Terms and Conditions</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/3f6d74de6a625e74/original/PaymentTransactionsSpecialRegulationsFutureEN.pdf\">Special Regulations for Payment Transactions</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4427ea62f82aae94/original/ReglementBetaalkaartenFUTURE_EN.pdf\">General Conditions of the ING Debit Card </a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/7ce7f1924e028627/original/pricing-list-private-future-en.pdf\">Charges Applied to the Main Banking Services and Transactions for private use</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/79f0d71a3adc0d6c/original/FID-ing-more-EN.pdf\">Fee Information Document on ING More pack</a></p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/a1a3fae4571a0503/original/BCA-LijstVanToegelatenVerrichtingenEN.pdf\">List of authorized transactions</a> </p></li></ul><ul><li><p><a href=\"https://www.ing.be/en/individuals/daily-banking/personal-data-protection-statement-for-ing-belgium-nv-sa\">Privacy Statement for ING Belgium nv/sa  </a></p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/caa49fe207460e38/original/deposits_protection_EN.pdf\">Deposits protection information sheet</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/44aeaae5e14d93e3/original/general-information-regarding-accounts-digital-channels-and-cards-EN.pdf\">General information regarding accounts, digital channels and cards</a> </p></li><li><p><a href=\"https://assets.ing.com/m/4d0d671a5b5aeb15/original/ReglementINGVisaClassicVisaGoldMCGoldNewEN.pdf\"><span><span>Reglement ING Visa Classic Visa Gold MC Gold.pdf</span></span></a></p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/1a61900dfd56da88/original/AXA_Insurance-Product-Information-Document_INGpack_EN.pdf\">Insurance Product Information Documents - AXA (travel)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/629c7b18a02977db/original/AXA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">General Terms and Conditions Insurances - AXA (travel)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/7c5762c06f7009cf/original/Chubb_Insurance-Product-Information-Document_INGpack_EN.pdf\">Insurance Product Information Documents - Chubb (Purchase, warranty, event, ATM)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/4bbc00640b7216a6/original/Chubb_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">General Terms and Conditions Insurances - Chubb (Purchase, warranty, event, ATM)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/214fd147823a03bc/original/EA_Insurance-Product-Information-Document_INGpack_EN.pdf\">Insurance Product Information Documents - Europ Assistance (Cyber &amp; Home)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/5fa4dfe1a0367aeb/original/EA_General-Terms-and-Conditions-Insurances_INGpack_EN.pdf\">General Terms and Conditions Insurances - Europ Assistance (Cyber &amp; Home)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/26b048fbc02048ad/original/IDprotect_General-Terms-and-Conditions-Services_INGpack_EN.pdf\">General Terms and Conditions Insurances - ID Protect (EA)</a> </p></li></ul><ul><li><p><a href=\"https://assets.ing.com/m/513cb422c9342bf6/original/AmazonPrime-EN.pdf\">Amazon Prime</a> </p></li><li><p><a href=\"http://assets.ing.com/m/7d46b8cc29afebbf/original/ING-Save-Up-termandconditions-FR.pdf\">General Terms and Conditions ING-Save-Up</a></p></li></ul><p>Home&apos;Bank, Business&apos;Bank and the ING Banking app are available to all Home&apos;Bank, Business&apos;Bank or ING Banking subscription holders (subject to acceptance by ING and mutual agreement). All relevant information, such as the Home&apos;Bank, Business&apos;Bank, (annexed to ING’s General Regulations), the General Terms and Conditions of the ING Banking app, transaction fees, is available on www.ing.be, at your ING branch and by telephone on 02 464 60 04. </p><p>ING+ deals Belgium aims to offer its clients discounts or cashback at partner retailers such as Delhaize, Booking, Amazon, and more. For more information, visit <a href=\"https://www.ing.be/en/individuals/daily-banking/ing-plus-deals\">ING+ deals: enjoy exclusive discounts - ING Belgium</a> </p><p>ING Belgium NV/SA – Bank/Lender – Marnixlaan/Avenue Marnix 24, B-1000 Brussels – RLP Brussels – VAT: BE 0403.200.393 - BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789 – <a href=\"https://www.ing.be/\">www.ing.be</a> – Contact us via ing.be/contact – Insurance broker, registered with the FSMA under the number 0403.200.393. - Publisher responsible: Cédric Lebegge - Marnixlaan/Avenue Marnix 24, B-1000 Brussels – Z730072E – 05/26  </p><p><span><span><span lang=\"EN-US\" dir=\"ltr\">Insurance intermediary: Bolttech Europe Brokerage S.A.S. – 43 Rue de Liege, 75008, Paris, France – VAT: FR08 892665811  - RCS 892 665 811  – <a href=\"https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbolttech.io%2Ffr%2F&amp;data=05%7C02%7Caurelia.amatucci%40ing.com%7C4a011ebdf0714caebc8b08deac1398b5%7C587b6ea13db94fe1a9d785d4c64ce5cc%7C0%7C0%7C639137397349693350%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=l64jL2mDzjRtaGz7Zk5OPkS7Qu%2FNkqEru%2FCPE2WEL7c%3D&amp;reserved=0\"><span><span>Plate-forme d&apos;assurance intégrée | bolttech</span></span></a> <a href=\"https://www.ing.be/en/individuals/services/get-in-touch\"> </a> – Insurance broker, registered with the ORIAS under the number 21001112</span></span></span></p>"},"title":"ING More Pack :"}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Bank account packs","url":"/en/individuals/current-accounts-packs"}},"componentType":"productHeader","coreHeader":{"headerImage":{"extension":"png","original":"https://assets.ing.com/asset/6abf30bf-4b28-448e-8247-d9a786cbea9f/Banner-More.png","transformBaseUrl":"https://assets.ing.com/transform/6abf30bf-4b28-448e-8247-d9a786cbea9f/Banner-More","type":"image","width":806},"subtitle":"Your ING Do More pack just evolved!","title":"Welcome to ING More"},"usps":[{"body":"1 Visa Classic credit card","icon":{"altTextDE":"VisaCardIcon","altTextEN":"VisaCardIcon","altTextFR":"VisaCardIcon","altTextIT":"VisaCardIcon","altTextNL":"VisaCardIcon","extension":"svg","original":"https://assets.ing.com/asset/4806b888-ec16-43ec-89c0-cec65c750585/Icon-Credit-card-More.svg","transformBaseUrl":"https://assets.ing.com/transform/4806b888-ec16-43ec-89c0-cec65c750585/Icon-Credit-card-More","type":"image","width":24}},{"body":"5 insurances","icon":{"extension":"png","original":"https://assets.ing.com/asset/47f877b5-1073-43ae-88f6-8bd6533247e5/Large-Security_Outline_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/47f877b5-1073-43ae-88f6-8bd6533247e5/Large-Security_Outline_RGB","type":"image","width":100}},{"body":"Amazon Prime","icon":{"altTextEN":"Decorative icon","altTextNL":"Decoratief icoon","extension":"png","original":"https://assets.ing.com/asset/e7b6ff13-b0b1-4bce-b837-e2d417a047a0/Amazon-Prime.png","transformBaseUrl":"https://assets.ing.com/transform/e7b6ff13-b0b1-4bce-b837-e2d417a047a0/Amazon-Prime","type":"image","width":192}}]},"publishDate":"2026-05-22T13:20:29.247+02:00"}}