{"type":"document","data":{"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also interesting!"},{"cards":[{"cardSize":"medium","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/d285fd0ac56ab5/original/Man-on-staircase.jpg","transformBaseUrl":"https://assets.ing.com/transform/0042fd03-f978-4445-8b73-1c4d8154a5eb/Man-on-staircase","type":"image","width":5921},"intro":"And find the one for you!","link":{"url":"/en/individuals/credit-cards/compare-credit-cards"},"title":"Compare our Credit Cards"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/2856aac7b63d9793/original/paymentcard.svg","transformBaseUrl":"https://assets.ing.com/transform/236afa53-53a9-4ee1-909e-cb8e2363b93e/paymentcard","type":"image","width":160},"intro":"All services for debit and credit cards","link":{"url":"/en/individuals/services/service-section-open/my-cards---selection-page"},"title":"Cards"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/6171d84dc30fcb0b/original/Phonechat.svg","transformBaseUrl":"https://assets.ing.com/transform/f8ff5633-eb8c-4873-961b-e52b1729f05f/Phonechat","type":"image","width":1080},"intro":"Ask Ida, ING's digital assistant, via Chat in your ING Banking app, in the ‘Services' menu at the bottom of your screen","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Didn't find what you were looking for?"},{"cardSize":"medium","cardType":"service","componentType":"serviceCard","intro":"There is no need to call anymore. You can now contact ING customer services via chat in the ING Banking app and this anytime you want. It's easy, fast and safe!","link":{"url":"/en/individuals/daily-banking/contact-ing-via-chat"},"title":"Contact ING"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Manage your credit card online, 24 hours a day, 7 days a week","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"An overview of the services linked to your credit card"},{"componentType":"paragraph","richBody":{"value":"<ul><li><a data-type=\"internal\" href=\"/en/individuals/credit-cards/compare-credit-cards\">Apply for a credit card</a></li><li><a href=\"https://www.ing.be/en/individuals/daily-banking/activate-credit-card\">Activate my credit card</a> </li><li><a href=\"https://ebanking.ing.be/banking/daily-banking/modify-credit-card-limit?EW=true\">Modify the limit of my credit card</a></li><li><a href=\"https://ebanking.ing.be/banking/services/cards?EW=true\">Adapt my credit card settings</a></li><li><a href=\"https://ebanking.ing.be/login/?Target=https://ebanking.ing.be%2Fbanking%2Fcredit-card-e-statements\">Manage the reception mode of my credit card statements</a> </li><li><a href=\"https://ebanking.ing.be/banking/mobile/replace-your-credit-card?EW=true\">Replace an unreadable or broken credit card</a></li><li><a href=\"http://ebanking.ing.be/banking/mobile/terminate-credit-card?flow-step=introduction&amp;EW=true\">Cancel my credit card</a></li><li>Check my card PIN (only in the ING Banking app via the tab &quot;Service&quot; at the bottom right)</li></ul><p> </p><p><span><span><span><strong>Services available from <a href=\"https://mijnkaart.be/nl-be/home/how-can-we-help/forms\">mijnkaart.be</a> / <a href=\"https://macarte.be/fr-be/home/how-can-we-help/forms\">macarte.be</a></strong></span></span></span></p><ul><li><span><span><span>Request a copy of your monthly statements</span></span></span></li><li><span><span><span>Request more information about a transaction</span></span></span></li><li><span><span><span>Request to transfer the positive balance to your bank account</span></span></span></li><li><span><span><span>Dispute a transaction</span></span></span></li><li><span><span><span>Request the cancellation of a running dispute</span></span></span></li></ul><p><span><span><span>Worldline will ask you for your reference number. You can find this on your monthly statement.</span></span></span></p>"}},{"componentType":"sectionTitle","title":"How do I manage my credit card?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"title":"Watch the below video for more information on credit card usage.","video":{"type":"video","originalUrl":"https://assets.ing.com/m/3d2d8b0b0fd6d0aa/original/730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.mp4","videoPreviewURLs":["https://assets.ing.com/m/3d2d8b0b0fd6d0aa/1080p-730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.mp4","https://assets.ing.com/m/3d2d8b0b0fd6d0aa/480p-730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.mp4","https://assets.ing.com/m/3d2d8b0b0fd6d0aa/720p-730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.mp4","https://assets.ing.com/m/3d2d8b0b0fd6d0aa/mp4-730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/3d2d8b0b0fd6d0aa/mini-730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.jpg","webimage":"https://assets.ing.com/m/3d2d8b0b0fd6d0aa/webimage-730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.jpg","thul":"https://assets.ing.com/m/3d2d8b0b0fd6d0aa/thul-730104-How-to-manange-your-credit-card-EN-1920-1080-08082023.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"More info?"},{"cards":[{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/2295991eac8f5193/original/credit-card-insurances-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/9ba4640c-dc56-4707-aac3-2993d3ba4069/credit-card-insurances-1920","type":"image","width":1920},"intro":"Discover how your online purchases are covered.","link":{"url":"/en/individuals/credit-cards/credit-card-insurance"},"title":"What insurance cover is included in our credit cards?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/7d60ca57cddf373/original/Phonetransactionfail.svg","transformBaseUrl":"https://assets.ing.com/transform/9ae1a385-6141-423a-ab77-b138386a3e31/Phonetransactionfail","type":"image","width":1080},"intro":"What to do when you notice an unusual transaction.","link":{"url":"/en/individuals/daily-banking/problem-with-cardtransactions"},"title":"Dispute a transaction"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/32241a9fec3e3072/original/consult_pin-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/5b285531-33b0-414e-bf7b-34e3adcd1f20/consult_pin-1920","type":"image","width":1920},"intro":"View your PIN code in the ING Banking app","link":{"url":"/en/individuals/daily-banking/consult-pin"},"title":"Forgotten your PIN code?"}],"componentType":"cards"}]},"hasMacro":false,"id":"5f92264a-28dd-4da9-997f-511d98fa7772","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Credit cards","url":"/en/individuals/credit-cards"}},"componentType":"productHeader","coreHeader":{"headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/1bbb52bf0534a5cf/original/creditcards-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/8480a84b-0958-44dd-a191-b284d596ca2f/creditcards-1920","type":"image","width":1920},"subtitle":"Need a new credit card? To change the limit? A new PIN code? Manage your credit card online, 24 hours a day, 7 days a week.","title":"Manage your credit cards"}},"publishDate":"2026-04-02T12:49:04.170+02:00"}}